2.8 (18)
4497 Co Rd 44, Johnstown, CO 80534
(970) 690-8380
masterroofingco.com
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Michael Kehl
2022-05
Master Roofing and It's owner is the worst contracting company that I have ever dealt with. They recommended a roofing product they did not know how to install. The roof had numerous problems over the years. When I called the owner to address the problems he assured me that he would correct everything. Within six months of the repair the roof had major leaks and caved in internal ceiling area. The owner would take no responsibility for his shoddy's workmanship. I would never recommend Master Roofing or it's own to do any roof work to anyone. They do not stand by their work.Services: Roof repair for storm & wind damage, Roof inspection, Roof repair, Roof installation
Jackie Jenkins
2023-07
Worst company ever. We signed a contract and then after they were done they said we owed more money than we agreed to and repeatedly tried to get us to pay more. Sorry a contract is a contract. Had some other guy call and say he was their lawyer and my husband said we had a contract and paid what was due. The guy hung up. They also damaged our security cameras while replacing the roof. They left so many nails and staples all over the front and back yard we got a flat tire and I was picking up their trash for days. Their truck leaked oil all over my driveway which wouldn't be so bad if they had tried to clean up. And now 5 years later I have to replace my roof again.Services: Gutter repairs, Roof repair for storm & wind damage, Gutter installation, Roof inspection, Roof repair, Roof installation, Roof damage repair
Gabriela Furney
2021-05
Excellent serviceHad my roof replaced by Master Roofing about 3 weeks ago, they did an awesome job.Raymond Rivera was very professional, knowledgable and polite, he went above and beyond on making sure that the job was done right and on time as promised. I'm a very satisfied customer, I highly recommend. I will definitely be using Master Roofing again in the near future!Service: Roof installation
Mark Jaeger
2021-05
Very professional company! Ben showed up within an hour after reaching out about a roof leak. The repairs were fixed same day and we have not had any problems since. Excellent service and highly recommend. We will definitely be using Master Roofing again in the future!Services: Roof repair for storm & wind damage, Roof repair
Paul Marcotte
2019-05
Master roofing did an outstanding job replacing our hail damaged roof.Wes from Master roofing even came out when our insurance adjuster was there and when the adjuster said "We will only replace the front half of the roof" Wes said "No Sir you will replace the entire roof"Then Wes produced the documentation that stated in Longmont if a roof is damaged in a 10x10 area the entire roof must be replaced.Way to go Wes!Master roofing replaced our roof in one day!I would definitely recommend Master roofing if you need any roofing work done.Paul Marcotte
Dean Springstead
2019-05
They are the best! Wes was the only one to show up & help us with the insurance adjuster & got us approved. His crew were here & had the job completed In one day. They were immaculate with clean up, so while my neighbor is still waiting, my job is complete. We couldn’t be happier!
Cindy Stewart
2017-05
Very disappointed in their customer service and overall experience with this company. We had all 3 roofs done on our property due to hail damage. They sent an unexperienced crew to our property that they haven't used before, and the crew didn't lay down tarps, and threw all roofing material on my property including my beautiful flower beds destroying beautiful lilac bushes, flowers in my planter boxes, and other plants. They left so many nails and material, we had to hire someone to come clean up their mess, and they caused nails in 2 different vehicle's tires. I must have contacted the office manager, Kristen, at least 7 times, without call backs. I even texted her out of desperation and nothing. I sent her an email with photos of the damage plants like she asked, and got zero response. I reached out to her again, asking for compensation to the damage her unexperienced negligent crew did to our home/property.Finally 2 weeks later, her response "I can offer you $30 for the plants. The guys walked around on Tuesday and looked at them and they look like they are doing fine." $30 doesn't even put a dent in the damage they did. I informed her that this was a waste of my breath, and that was after they promised they would make it right and compensate for the damage done. Kristen is about as unprofessional and unresponsive as it gets. From one homeowner to another, don't waste money with this company that cares so little about the homeowners and their property. There are plenty of other great roofing companies to choose from.
Mtn Hombre
2018-05
Masters Roofing left a reroofing job unfinished in November.they were not the low bIdder, by any means.they would not respond to my repeated calls.It’s unfortunate that they pride themselves on being a female-owned company in the male dominated construction industry as I dont think they doing a favor to companies with the “woman-owned designation”With the performance they showed me. Dan A
Laura Bylund
2020-05
Ben was very professional and courteous. He inspected my roof for hail damage and repaired the leaking roof without charging me. I appreciate his timeliness and expertise.
Jessica Jones
2019-05
I would never recommend this company to do your roofing. They quote you a price in the beginning and when the project is completed they tell you that you owe twice as much and if you don't pay they will put a lien on your house. Absolutely criminal!! Horrible customer service with no communication with the customer!
jeannie craft
2021-05
Polite, easy to communicate with, on time, good follow up, replied to our texts immediately. There was a big forest fire nearby and there were voluntary evacuations taking place but they stayed to finish the job.Services: Roof inspection, Roof repair, Roof installation
Rhon G.
2019-05
Our Roofing was done okay but our cover over the patio was installed incorrectly and when they came back they messed it up even worse. Tried to call and the voice mail was full. Worst customer service ever! Do not use this company!!!
Kevin Jones
2019-05
This is not a ethical business. They quote what you are wanting to hear to hire and then bill you for what they want which was 3 x the competition and their original bid.
C
2020-05
Company uses illegal robocalls for their marketing. Enough said.
Cristal Dominguez
2020-05
Good service and quality
Monday | 8 AM-5 PM |
---|---|
Tuesday | 8 AM-5 PM |
Wednesday | 8 AM-5 PM |
Thursday | 8 AM-5 PM |
Friday | 8 AM-5 PM |
Saturday | Closed |
Sunday | Closed |
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