Bob & Son's Roofing

Sandy Glover

2023-10

Last year, a branch put a hole in some of my shingles in the back half of my roof that leaked onto my ceiling. So, I contacted Steve, who replaced the entire roof three years ago with the former owners (mind you, $12,500 for a small, manufactured home). Fortunately, I had home insurance because I thought his replacement charge of $2,500 for a few shingles was expensive.The ceiling leak stopped after that but started again two or so months ago in the same spot. So, when I called Steve to assess the situation, he mentioned that the former owners only paid for more expensive plywood in the front half of the roof but stuck with the cheaper plywood in the back half and said that was why I was having problems.Steve gave me a costly quote of $6,500 to replace half the roof. I thought that amount was steep, so I called a roofer who recently replaced my gutters. The new roofer inspected the roof and informed me that all the shingles weren't completely hammered in, and you could see inside. They quoted me only $7,300 for the entire roof and $800 for a dumpster to remove the shingles. They also bought two pieces of plywood in the spot where Steve initially replaced the shingles.Upon the new roofers ripping off the shingles, the entire roof was full of dry rot, and so was his last year's replacement. So, they unexpectedly had to get another 26 pieces of plywood in the middle of the project. They also took at least 40 detailed pictures to show me. Plus, the owner told me that my roof was one of the worst he had ever seen in 30 years and was honestly quite upset for me.Ultimately, it cost me $10,700 (50-year warranty), a very reasonable price. However, I would have never expected to replace a roof that was only three years old. When I moved in, I was ecstatic that I had a new roof, too.What an incredible disappointment with Steve and quite a debt he put me in for a single woman financially struggling on disability. :'(

mtsniper

2023-04

One of the owners scheduled an appointment with me. I left work early to be home in time to meet but he never showed up. I tried calling but never heard back until the next day.When I did here back I was told that I had my dates wrong. When I pushed back and let him know I wrote the appointment in my calender and let my wife know about it he then said " we don't make appointments with anyone "Which one is it ?I have worked in the customer service industry for nearly 25 years. Customer service rule no#1 is don't blame the customer and get combative.I would have considered rescheduling with him had he apologized and said he got his dates mixed up or something. But to be blamed and then lied too... no thank you.Unfortunately I do not recommend Bob n Sons to anybody.I did find a great contractor on Angie's list though. They showed up on time for our appointment and were very professional.Service: Roof installation

Meagan Bellamy

2023-04

Bob was responsive and gave us a fair price. After we got several estimates we went with Bob because he made us feel very comfortable by offering a guarantee for his work. He didn't try to oversell us on a bigger job than we needed or cut corners on our repair. He repaired our roof in Rhode Island and took less than a day, the crew cleaned up very well and matched the patched area to our existing roof really nicely. When he got under the shingles he found another part we needed and he felt very badly about increasing the scope of work or price, but he was honest and worked with us to choose the best solution. He was confident in his work and made us feel confident in it, also. He came out just a few days after we contacted him and was very easy to deal with. We highly recommend. We had heavy rain the other day and for the first time in 2 years our roof didn't leak during the storm!!Service: Roof damage repair

Alicia Wessel

2023-08

Came and repaired a shotty job done by another guy. Gave us a more than fair price for the work and didn't stop until the job was done. If I ever need anything for my roof again, I know where to go.Services: Roof repair, Roof damage repair

982 Investments

2023-04

Worked with Steve on a 2/1 SFR. I had a limited window to get the job done and he was able to accommodate us. Would highly recommend them. Professional work, efficient, and decent quality cleanup and material.

Gaurav Gupta

2023-12

Great work