New England Roofing & Home Repair

Benjamin Paré

2024-04

Just finished having my roof installed by New England roofing & home repair. I cannot tell you how happy we are with their service. Even after tirelessly shopping around they had by far the best quote and best service team. While they had a lot of jobs going on before us, and with the weather it took us a little bit to get our roof done, they had people come out and tarp the roof when there was a leak to get us through the inclement weather. The job was finished within a day using high-quality products and looks beautiful. I cannot recommend enough the team at New England roofing and home repair!

Kim Lagase

2024-04

We are thrilled with our new roof installed by New England Roofing and Home Repair. Everyone from start to finish; in your office to the workers who installed our roof, the level of service was outstanding! We couldn't be happier. A big thank you to everyone.

Sean O'Connell (Bill & Sean)

2023-11

New England Roofing replaced the roof on our two story home. The property presented some unique challenges, and because it was positioned on a shared driveway, it was important to ensure everyone's ability to access their properties. New England Roofing handled these challenges with outstanding professionalism. They were communicative and worked collaboratively with us throughout the process. Their workers were extraordinarily efficient, hard-working, and good-spirited. They left the property cleaner than when they arrived. Scheduling was seamless and everything was done on time. The end product is beautiful.This is among the best experiences that we have ever had with a contractor, and we recommend them without reservation. We will always recommend New England Roofing to our friends and will use them again should we ever move and need roofing work. They are simply the best.A special thank you goes to Marisa, who handled communication throughout the process.

Peter Tadros

2023-10

The team did a great job on the repair on my roof. They were timely, efficient, and provided follow up in a few days to ensure satisfaction. I would recommend them and look forward to working with them (in the very distant future) again if needed.Service: Roof repair

Carolyn R

2021-05

I love everything about this company. The Customer Service is pleasant and professional to work with. The estimator was on-time, quick and had a can-do attitude. I had many other "roofers" come to look at the job and either never heard back from them, or they declined the work.New England Home Roofing quickly produced an electronic quote and once I approved it, put me on their schedule for work.Approximately one week later, the workers arrived. They got right down to business and did a fantastic job. They were pleasant (I think their names were Fernando and Justin). They had all the materials and correct tools. They finished the job in less than 2 hours. I'm so happy with the work they did. It looks great! I highly recommend New England Roofing and hope you have the same experience that I have had.Service: Gutter installation

Bob Shannon

2022-05

I needed my gutters sealed and have leaf guards installed. I had multiple service providers give me estimates. New England Roofing was by far the best. I got a very reasonable quote and proceeded with the work. The installer was skilled, on-time, polite and very professional. The office staff followed up at every step. I am very pleased with the result. I would definitely use them again for any future projects.Service: Gutter repairs

Tom Zvon

2023-06

Extremely happy with the installation of my new roof and the overall professionalism of this company. The owner Juan was great to work with and we've already recommended NE Roofing to several of our neighbors.Service: Roof repair

Keri-Jo Cocchiola

2020-05

My experience with New England Roofing was easy from start to finish. They have a quick and efficient booking process, their assistant was very pleasant, the owner came out and gave me many things to consider for further repair yet was very considerate of my budget and offered some simple solutions, and the workers were friendly and left the job site clean. I plan to do future work with JC and his team!

Gary Isaac

2023-05

I hired New England Roofing after our building was broken into leaving a hole in the roof. They were able to come out after hours to secure the property. After contacting my insurance company they were able to communicate directly with my carrier to get the claim settled and get the property restored back to its original shape.Service: Roof repair

Steven Lawrence

2020-05

New England Roofing does excellent work--both exterior and interior! We had them replace our roof, skylights, and gutters, as well as undertake interior repairs and repainting. The crews could not have been more professional and courteous, and their workmanship and attention to detail was impeccable. We will absolutely use them again and recommend them to all of our friends!

W H

2022-05

My area was hit with a storm and it caused damage to my roof. I went into contract with New England Roofing & Home Repair so that they could work with Insurance to help repair the leaky roof. Little to no progress was made in the first 6 months. My roof was still damaged and at this point, other homes in the surrounding areas had their roofs fixed. I asked for progress updates every 2-4 weeks in the form of a call or email. I received no new information and was told that they were still working on it. Eventually I called my insurance to see what the issue was, and it seemed that there was no real communication done between the roofers and insurance. Eventually insurance sent a representative to inspect the roof again and then provided more financial assistance. This part was not due to any effort from the roofers. The roofers repaired the roof, but a part of it was still leaking. I called the roofers about it and was told that they did their work and that the leaks were caused by a different issue. They then stopped picking up my call or replying to emails. The whole process took about 8-9 months. The quality of work seemed fine except the leaking part.From what I can tell from the other reviews, they seem fine as long as it is gutters and insurance is not involved. The actual repair workers seem fine, but the management side seems to be lacking and caused the overall experience to not be good. Definitely not a 5 Star quality of service.Service: Roof repair

Melinda Demaio

2018-05

Juan and his crew did an outstanding roof and gutter replacement on my home. We needed 25 sheets of plywood so the original roof was really bad.. Juan did an estimate and it was spot on, no surprises .His crew arrived early in the morning and within 3 days I had a brand new beautiful roof and gutters. At the end of each day they cleaned up so no mess to deal with. We liked the service so much we had them powerwash and stain our deck! I would highly recommend New England for your roofing and home needs.

Heidi Snell

2019-05

New England Roofing & Home Repair was a pleasure to work with. JC and his staff are very knowledgeable and assisted with every step of the way. My situation was due to tree/storm damage. They came out to assess the roof and made sure it was safe/ secure and placed a tarp to avoid further damage. They handled the insurance aspect as well and my claim was approved relatively quickly. The Actual roof replacement took 2 days and it is beautiful! I would/will definitely recommend New England Roofing & Home Repair. This is a company that is completely professional and reliable. I could not be any happier with this whole process.

Adam

2021-05

New England Roofing replaced the ridge vent on my home about a year ago now and I could not be happier with the result from start to finish. JC came out on time for the estimate and they scheduled me quickly given the time-sensitive nature of the necessary repair (ridge vent replacement). Their pricing was very competitive. Job done on schedule, on budget, clean and professional. Highly recommend.Services: Roof repair for storm & wind damage, Attic venting, Roof installation

Rich Scanlon

2021-05

These guys are GREAT! They worked with my insurance company and got 90% of the roof covered! I started with their major competition and the competitor left me with nothing. I called in New England Roofing and JC was very helpful and negotiated with my insurance company and got it covered.. That was amazing. I'm very happy. They are professional and cleaned up properly. I highly recommend.Services: Gutter installation, Roof installation

Oliver Baker

2019-05

We had a wonderful experience with New England Roofing & Home Repair. Every matter was handled immediately and professionally, from initial meeting and roof inspection to roofing to cleanup. The administrative staff was friendly, cordial, and at the same time professional. I very highly recommend them for your roofing and home repair needs.

Carl Haberfeld

2019-05

Contacted them for patch job on asphalt roof, but JC helped me see that roof replacement was needed instead, and glad he did. They gave me what I thought was a fair price, and worked with me by doing just the main roof this fall, with an estimate to finish the rest later. Did job in just one day. Looks great and they did nice cleanup. Definitely would recommend them.

Sean F

2023-05

Had a leaky roof on house my family bought a couple months earlier, and the crew completed the partial roof replacement on time and for the agreed upon price. The crew were professional and expeditious with the work.Services: Roof repair, Gutter cleaning

Todd Carson

2020-05

My wife and I had a great experience with the team at New England Roofing. We were out of state when a micro-burst type storm tore approximately half of our roof off. Neighbors called us and informed us of the damage and we were at a loss on what to do. We googled roofing companies and found great reviews on New England Roofing, so we took a chance and called them. The staff was over the top professional and assured us that they would go out and secure our home immediately and also that they would completely manage the situation with our insurance company. The team at New England Roofing over delivered on every promise and the workmanship is perfect! Even our insurance company was pleased!!! Imagine that! I highly recommend them.

MICHAEL PAMULA Jr.

2021-05

Great work for a reasonable price! Highly recommended! Installed new gutters for me after a tree took out the old ones. Also had them install a new front entry door and storm door. Could not be happier. Also the owner JC takes pride in customer satisfaction and makes sure you are satisfied!Service: Gutter installation

Frank DAngelo

2021-05

These guys were incredible. I had a few shingles fly off my roof less than 24 hours before a scheduled inspection to sell my house. I called everywhere and nobody would or could do anything for me. New England Roofing not only came through for me, but actually changed their schedule around to accommodate my emergency, all without over pricing (which I would’ve paid gladly) This is the true meaning of customer service! THANK YOU! THANK YOU! THANK YOU!Service: Roof repair

Lynne

2020-05

If you need a new roof, New England Roofing is the way to go! The owner is extremely knowledgeable and has great integrity. If you're considering using a basic contractor because of price, don't bother. New England Roofing's pricing was very reasonable. The work was done quickly, clean up was total and it looks great! Thank you JC and team!

Sabrina Moncrease

2018-05

From beginning to end the service was exceptional. They did everything they said they would do. They made the entire roof replacement process seamless and worry free. They were knowledgeable of all aspects of what the roof replacement required and there prices were affordable compared to other companies that seemed to price gauge. I would recommend them for all things home repair and look forward to using them in the future. You will not be disappointed if you choose to work with JC and Stephanie. I feel confident that I made the right choice and my new roof looks great!

Kaori

2020-05

I'm very satisfied to work with them.Before replacing our roof, I asked quotes at 6 companies to compare the way to replace, cost, material, schedule, and working partnership. Of course, I should keep looking our new roof for long time to review their job totally, but I can say at this time their work and consulting were professional, and am happy to choose them.Our old roof had some strange structure, it turned out after starting job. The owner JC found the solution, and also made an effort to prevent too much additional cost. After the roofing project, I consulted other problems of the house with him and he dealt with them promptly, too.

Steve Mason

2019-05

Dear JC and crew,Thanks very much for your timely and fast service in doing the roofing and repairs to our home. From the start of our interactions, you demonstrated ingenuity not provided by the other companies from whom we received quotes for the work. In addition, you had great flexibility in scheduling our repairs before and after the Christmas holidays.We give a special thanks to your crews doing the exterior and interior work. They were extremely courteous, quick and considerate. They always cleaned up each day and worked with us to move the furniture around to accommodate our lives.Our experience with your company was top notch and you will be on the top of our list for any other major repair work we may need.Best Regards,Steve and Laurie

Amanda Rizzo

2024-03

Awesome team wonderful job they Cleaned up all debris. And very affordable A++

Fairfield Police

2018-05

These guys showed up early and like a well oiled machine, got to working on our roof. We have a very large roof and they were able to complete it in less than thirty six hours. The owner of the company was always available to answer our question and made the process much smoother than expected. I generally don't leave reviews, however, the services provided by NHR were outstanding and the warranty offered was unbeatable. Thank you for enhancing the look of our home.

Adam Arterbery

2022-05

I hired them for roofing inspection/maintenance over the last couple of years. I have a black roof, they replaced some shingles with brown shingles. Long story short, Connecticut has a reasonable uniformity code for insurance repairs. The mismatch shingles (the brown they installed versus the black on the house) meant my insurance company did not have to uphold the reasonable uniformity law, reducing the claim for storm damage by 85%. I have reached out to the them multiple times telling them of the situation and asking them to come replace the mismatch shingles, I even have the shingles for them to use that are a match. I have yet to receive any communication from them after 2 months. Opportunity to correct a mistake and keep a customer even though the customer had to bare the consequences of the professional oversight is too much to ask for them. If you are reading this, consider this fair warning that the professional and technical aptitude of their work can leave you as a victim where fair trade of service may be in question. There are good reviews on here, so here is to hoping there are not many other victims out there. Needless to say, this is my experience, I am now in discussions with the Connecticut Dept. of Consumer Protection for action.Update: Several days after posting, the company responded to this review by reaching out. The mismatched shingles were replaced several days later.Services: Roof repair for storm & wind damage, Roof repair

Penelope Puglisi

2020-05

Yes. There really is a company you can trust to work on your home, New England Roofing & Home Repair!!! From the owners, to the office folks, to the crews, everyone is knowledgeable, hard working and genuine. A team of professionals working together to get the job done! Start to finish, I felt supported, they took the time to listen, to answer my questions and educate me on the process at hand... I couldn’t be happier!!! Thank you JC & Stephanie, for bringing your vision to life and creating a truly unique and wonderful company!!!

Melissa

2018-05

My husband and I needed our roof redone (we've been having some leaking problems) but I'm the type of person who likes to read reviews on something before I buy. The reviews I found online for New England roofing convinced me to choose them. Boy was I glad!! They not only got back to us right away after inquiring about price and all that, the roof was done in no time at all. And right before a rainstorm! (No more leaks might I add) I highly recommend going with them! Jc is great to work with and he gave us confidence we were dealing with the right group!