Kramer Restoration

susan frew

2024-04

We are a small housing company and we use Kramer Restoration for our old historic buildings for more than 15 years. They are knowledgeable, thoughtful, and considerate. Everyone that works for them is polite, professional, and they clean up afterwards, the jobs are done on time and within budget. When there is an emergency they respond in a timely manner.

Brian Gray

2023-04

We had water in our family room, formerly a garage, which can from a frozen pipe in the baseboard heating. Fortunately it was contained to this room. Kramer began work the day I called and finished the serious water mitigation stripping and drying the room in short order. The reconstruction phase for Kramer is critical for us to return to normal living. I will be able comment on reconstruction when complete.Service: Water damage-related mold removal

Jeanne Pitney

2023-06

This company does not stand behind their work. Avoid at all costs unless you get in writing exactly what work will be done, the products they will use (they tried to install left over insulation from another job that had different R- Values), a written warranty and a copy of their insurance policy for future concerns . Be prepared to take them to Small Claims Court when they refuse to answer your calls. Very disappointed.....Gary Sr. shook my hand 4 months ago and said he "would stand behind the work they did (incorrectly) in the attic and make it right". Mold is no joking matter. I've been calling ever since....... no response. Very unethical company. Talk about taking the money and run !Services: Roofing, Mold damage restoration

Bob Small

2021-04

I had roof damage and Kramer Restoration responded quickly and set up the job within a week. Their price was excellent and didn't vary at all. The workers courteous and kept my yard and driveway clean of debris, they even used a magnet to pick up nails in my driveway. I have recommended them to friends and family.Service: Roofing

Steve LeTourneau

2022-04

Kramer Restoration scrambled to remediate some mold in my mother’s basement after a flood. Extremely responsive, on the phone with Gary at 8:30 last night and the crew was there at 8:30 this morning. Took care of the whole job in one day and the result was fantastic. I’d recommend them for any reconstruction or remediation needs!! Many thanks for the timely manner in which this was handled.Service: Water damage-related mold removal

R&N Motors Sales & Service

2019-04

Great service and knowledge. It’s hard to find people that you can trust especially in such a time sensitive situation. Gary Took complete control of the situation for us we didn’t have to handle a thing. He made one of the worst times in our lives so easy and less stressful. He knew exactly how to work with my insurance company and not only did the work come out great but his prices are unbelievable. Please if you ever need somebody for any type of situation call Gary at Kramer Restoration you will not be disappointed.

Sean Peters

2022-04

I had an issue with a roof leak again but thanks to Kramer Restoration, they came to take care of it with no problem. Very thankful and grateful to the father and son duo who handled the job with ease. Would definitely call again. Thank you guys!

Thomas Forte

2019-04

We had water damage from a broken pipe. Having Gary and Kramer restoration handle the project from start to finish turned a very bad situation into a comfortable experiance. They worked with our insurance company to see that everything was covered. The finished job was better then before we had the leak. I would recommend them to anyone who had a similar situation.

Felicia F

2021-04

This company is not capable of handling large scale jobs and taking care of their customers. I had a septic backup and posted on fb looking for a plumber. Owner reached out to me and had a crew in our home within 2 hours. I thought they were amazing and was willing to hand them the whole project, no questions asked. Long story short, they over promised and under delivered. Took more than 2 weeks to demo 700 sqft of flooring and flood cut some walls and demo a walk in closet. The guys on the crew are nice enough but they tell you they will be back on a certain day and don’t show up. Don’t call. When you call one of the three different managers no one answers or returns calls and texts. Then they leave you hanging. I never expected anything to be done overnight but the owner told me this was a 4 week project. It’s been 6 weeks and I don’t have a quote for the rebuild of my basement and they just string you along. I’ll be working with different contractors moving forward. They were unable to handle the blockage with their snake but made us wait a week to hire someone on our own to get it cleared because they kept saying they could handle it. They have no sense of urgency, the team never worked longer than a 3 hour shift on any given day and no called no showed on us at least 3 times. It’s ok if you aren’t someone’s only customer and I get things take time but when they give you the silent treatment while your house is in shambles and you have a newborn, it’s unacceptable. Call Servpro or a company that’s been in this business longer. Someone who understands customers need an update every once in awhile. Oh and I didn’t even make a big deal about the fact that one of their crew members was urinating on the side of our house- right against the wall multiple times. I just told them they can use the toilet. I should have known then that hiring them was a mistake. I also want to add that most of the 5 star reviews (maybe all who knows) are friends of his! Lol don’t be fooled...Services: Mold inspection, Water damage-related cleanup & repair, Sewage cleanup, Plumbing, Water damage-related mold removal

GINA D'ERRICO

2021-04

Gary and his team were quick to respond when our roof was damaged in a storm. They completed the roof repair/replacement and did the water damage clean-up in a high quality manner. Highly recommend!Services: Roofing, Water damage-related cleanup & repair

Michael DeMarco

2021-04

Would recommend this company. Had a plumbing issue and they responded very quickly and gave me options of late night visit or wait until first thing the next day. The 2 employees that showed up were professional and as nice as could be. Will be using them again as needed in the future.Service: Plumbing

tracey wilson

2020-04

So glad someone else recommended Kramer restoration! Gary helped me get my roof and mold taken care in a timeframe I didn’t think was possible! Kramer restorations was my angel to help me complete all I needed to get done and keep my house closing on time! Thank you Kramer restoration!!

Walter Squires

2021-04

Had a fire in my basement and Gary and his team were here the next day to help. His team is professional and extremely nice!! They went above and beyond in helping clean and clear out my basement . Would highly recommendService: Fire damage cleanup & repair

Nicole Clark

2021-04

Excellent service. Very quick and efficient. Crew was amazing!! In and out like it never happened. Thank you so much for making things run smoothly!Services: Roofing, Fire damage cleanup & repair

Kate Gelineau

2024-04

Excellent service and professionalism.

Joanne Lauber

2019-04

I highly recommend this Company, reliable, responds immediately and a Great Crew and concerned about your situation I really rate them 5 ++

ARIEL TORTORA YOUR REALTOR

2019-04

Basement was flooded This company came in and restored everything in An extremely timely manner. Would highly recommend this company

Angela C

2019-04

Professional and very reliable company. A company who cares abouttheir customers to be sure they are completely satisfied.

Peter Cassesse

2019-04

Best around! We were very happy and Gary was professional and helpful

Brittany Barberino

2023-04

FIXED MY ROOF FAST! THANK YOU GARY JR AND SR!!!Service: Roofing

Jillian A DeCarlo

2022-04

I would really recommend this company professional and decent .

Note Haga

2021-04

Not worth the headache stay far away !!!Services: Flooring, Water damage-related cleanup & repair, Plumbing, Water damage-related mold removal

Yvette Dziewa

2019-04

Excellent service!

Nazarii & Marianna Pylypiv

2020-04

EXCELLENT SERVICE