Rio Gutters & Trees

Gary Brown

2024-01

Questionable safety practices. The two workers climbed up on ladders on separate sides of our 2-story house and bounced the ladders left and right while standing at the tops of them (neither looking after the other). Not comfortable with this way of working. Owner was dismissive and combative when I expressed this and other concerns.

Matthew Goodwin

2023-12

I can reiterate what the last reviewer had written. Stay away. Same experience. Poor work, verified the following morning with a video clearly showing leaves remaining in the gutters. The owner insisted everything was fine.

Steven Somen

2020-05

Luis and his team are excellent and can be highly trusted to stand behind their work. They did excellent work at my son's home before he recommended them to me for replacement of some high gutters. The price was fair, they arrived as scheduled and did a very high quality job. 15 months later, a winter storm unexpectedly ripped down a section of the new gutters. I called Luis and he was very responsive. He quickly investigated to try and identify the cause of the gutter failure. After the manufacturer declined to warranty the product, Luis came back (with snow on the ground) and replaced it at his expense. I have 100% confidence in the quality of their work and was very impressed with the integrity displayed...which is a rare find among small businesses today. I would highly recommend him and will continue to look to his services whenever needed.

Thais Vallee

2023-05

We contracted this company to come last October for gutter cleaning. I asked them to come in November because I wanted to make sure that all the leaves had fallen to eliminate any issues with the gutters. They came a week later (still in October) and cleaned the gutters while we weren’t home. Two weeks later, there was an area in back of our house that must not have been cleaned well because the water poured over the gutter and right onto our deck. I called multiple times, sent a video and asked them to come back and clean the one part with the issue. It took a while to hear back and they said that everything was clean when they left. It clearly was not because we had the issue and they came when they weren’t supposed to. We are going elsewhere this year for our gutter cleaning. Very disappointed.

K Collins

2020-05

Luis and his team did an amazing job on replacing our gutters. We are very happy with the finished product. The Team arrived at the time we were told to expect them. Everything Luis stated in the written estimate was completed. We were told the project may take more than 1 day and they scheduled 1 1/2 days to complete. They came back on day 2 just as promised to finish the job. Luis answered any questions we had during the installation clearly and thoroughly. We look forward to working with Luis and his team on future projects.

Elizabeth Smith

2019-05

Luis and his employees at Rio Gutters are fantastic! Luis has done several jobs for us over the last year including window washing, hedge trimming, and interior painting. Luis is extremely prompt and polite in responding to email and phone inquiries. He has done a very neat and high-quality job every time. I highly recommend Rio Gutters. We are very grateful to have found a dependable and professional company!

Stephanie Roberts

2022-05

We have been using Rio Gutters since we moved into our house for gutter cleanings so we decided to try out their power washing. The side of our house was black and green just from the trees and smoke from our pellet stove. With our house being a light color it looked terrible. After the power washing it looks brand new! We were so pleased with how it came out. They are also very quick to respond and when they give you a date of service they are there early and on time. The crew is very nice and the office staff is amazing. I highly recommend getting their services.Service: Power/pressure washing

PJ Foley

2022-05

Our experience with Rio Gutters has been very positive. They provided a variety of services including gutter cleaning and installation, snow removal, lawn care and seasonal yard clean up for the past three years. They were always responsive and communicated regularly any scheduled appointments. Great customer service and reasonable/competitive prices. Highly recommend their busines!Services: Tree trimming & pruning, Gutter cleaning

Denise Primus

2021-05

Loved the repairs Luis and his team did on our soffitt. Our home looks so much better. The guys were friendly, very professional and fast. They did an excellent job!!! Mind you all my work was done a day after Storm Isaias!!!! We lost power so they had to use their truck mounted generator!!! My neighbor was so impressed he booked them the very next week to get his soffitt repaired too. I highly recommend Rio Gutters and will definitely use them in the future.

Bob Primmer

2020-05

I needed some basic gutter repairs and some siding replaced, but it required someone to go up 20' on a ladder and not me. It was a minor job, so I was concerned whether or not someone would be willing to do it. Well Luis came to my house and provided me with a competitive quote one day after I called. I gave the green light and he sent 2 men out to complete the job. They were great! They completed the job is a quality manner and were very pleasant to work with. I would not hesitate to hire RIO Gutters again when the need arises. Feel comfortable hiring them.

mike sesto

2021-05

I had contacted Rio Gutters a few weeks back for a quote for gutter replacement ,they were out to give me an estimate within a few days. I already had a couple quotes that were within 10% of what was quoted but Luis went the extra mile to make suggestions of what he would add on and change because what was currently there wasn't correct and made sure they would be corrected. Fast forward to install day which was a surprise as I expected it would be later but he was able to send a crew early to complete the job. Carlos and Felipe were on the job bright and early and paid attention to detail when removing the existing gutters as well as to any issues that would become problematic and resolve them. Everything was cleaned up afterwards and everything looks installed very well. I will be using them in the future for other projects even though they weren't the lowest bidder which doesn't matter if you get quality work.

Marilyn Rivera

2022-05

I have used this business twice for gutter cleaning and they have always been fair with pricing and service, however I contacted them on November 7th to have our gutters cleaned and received a quote the following day with an email stating they would contact me to schedule a day for service. Today is November 30th and still no date to come out, I reached out numerous times via email and a call and was told that Luis is the one that schedules and that someone would call back. What horrible customer service! I should not have to beg a company to do services, You lost a loyal customer Rio Gutters if that's the way you treat your customers!

tillytarbox

2017-05

Wow! Great service. I called because my gutter was leaking from roof snow melt and water was dripping on my door. Luis was here in 20 minutes from call! He cleaned all my gutters for a good price. Will def hire him again.

Erika Minella

2022-05

Luis responded very quickly to my initial inquiry, his rates are very reasonable, and his people did a great job cleaning my gutters. I will definitely be repeat customers, and highly recommend this business. A++

Philip Orf

2021-05

Can't say enough about the "Soft Clean" that they did on our roof. After struggling with some ugly spots and some moss, I swear our roof looks brand new!Luis was very responsive, and his crew showed up on time and were complete professionals. I would highly recommend.

Sam Williams

2019-05

Luis was very responsive and always did quality work. He did both snow removal and landscaping for us over the past year. He was always flexible and able to meet any emergency needs. I highly recommend him!

Melissa Marques

2017-05

I hired Luis to paint my daughter's room. He was very dependable and responsive during the hiring process, was punctual the day of the job, very clean coming into the house and with the painting itself, protecting everything in the room and did a really nice paint job. It looks great. Great price too! Thanks, Luis

Kristin Shifrin

2020-05

Luis and his team do excellent work. I’ve used them to power wash my deck and fence, clean cutters, wash windows inside and outside of my house. They also removed a tree and stump. Prices were reasonable too. I highly recommend them!

Javier Rivera

2021-05

We recently used Rio for our house painting and other home improvements. Let me say they're definitely a one stop shop company. From the the beginning of the quoting process all the way to the completion of the projects they were professional, on time and did great work. I dealt with Weliton during all the projects and I can't say enough great things about him. He made sure things were up to our satisfaction, kept me informed on any issues, kept me posted through the projects and made sure every project was done correctly. The biggest project was the house painting and we can't be any happier with how everything came out. If you're looking for a company to get your house painted and other projects then Rio is who you want doing it. Thank you Weliton and the entire Rio team.

truth teller

2019-05

Luis and his team did an excellent job cleaning our windows and rain gutters. They arrived on time, were respectful of our West Hartford home, and tolerant of our dog. We definitely recommend Rio Gutters.

Lillian R

2019-05

I called Luis a week ago to inquire about new gutters for my home. One week later, I have new gutters at a very reasonable price. Couldn't be happier! Thanks Luis for an amazing job!

Sherae Daley

2017-05

Luis was very professional. He showed up on time and did an awesome job. Windows are looking squeaky clean. Thanks Luis for a job well done! Will definitely recommend to others.

Daniella Robinson

2018-05

Luis has done a lot of wonderful work on my property - gutter cleaning, snow removal, and spring clean up. He is a hard worker and very reliable!

gyver471

2019-05

We set up a time to meet and he never arrives so I call him and he says that he already passed by the property and is ready to give me a estimate on replacing all my gutters. When I had spoken with him I repeated myself in saying it was only a corner of the house that needed a gutter and some fascia and soffit. When I told him this he acted like he didn’t know and was trying to sell me on the whole house. I refused and said I just wanted that portion repaired that in the future I would do the whole house but I wasn’t interested now to do it. He tells me to take pics of the house and text them to him. The whole time I’m thinking “if you already seen the gutters you must know exactly what I need”. I sent him the pics and we go back and forth he starts asking me a bunch of questions i try to answer what I could. I tell him he needs to look at it in person so he can make a proper estimate. We set up a time and a few days later before he supposedly at 12 comes by he texts me “I may get there 20-30 minutes later“ I say “ok so 12:30” almost 12:30 he texts me “The other 2 quotes took longer than I expected, it will take me 30 minutes to get there. Sorry about the inconvenience” I say ok so like 1 or so. Then he finally gets there late and looks at the gutter but can’t give me a price. He quoted two other people before me so he says but can’t give me a price to do a small job that will take no longer than 3 hours to do. I finally call him he gives me a price and we’re all set for him to do it on Thursday. I call him the day before to confirm he says he can’t do it because the weather so he has had to delay his other installations(it had been raining for 2 days) I say ok so maybe Saturday he first says yeah and then he says idk I’ll call you on Saturday(but he didn’t call me last time or called me on the Saturday ) I say ok. I call him Saturday no response. Here it is a week later called him again today and I haven’t received any communication from this man Luis. Who in the beginning he had said was a small job and that he had another one that after he finished that one, he would come in the middle of the day to do mine quickly because it wasn’t a huge job. If someone doesn’t want the job just say it don’t play games back and forth. People stay away from Rio gutters these guys play games and wastes your time I have my fascia missing from a little area wanted it fixed and a gutter replaced and didn’t want to get any water damage yet this man acts like I have to chase him with no communication whatsoever from him what a joke.

Walt Medina

2019-05

Luis and his team did an excellent job power-washing my house. Job was clean, no mess, and done on time. Great job?

jonathan scudieri

2020-05

A good sized crew arrived at our house and within 30/40 minutes, the gutters on our large house were clean and the crew was gone, taking the mess with them. Great job guys!

Jennifer Lemus

2021-05

Rio gutters added gutters to my garage and fixed the gutters above my back entrance. They were very professional and reasonably priced. Communication was great!Service: Gutter cleaning

Ken Warner

2019-05

Luis responded very quickly to our initial inquiry, his rates are very reasonable, and his people did a great job cleaning and repairing our gutters. We will definitely be repeat customers, and highly recommend this business.

Reginald Alston

2020-05

They had fair pricing and were able to work around my schedule. The staff was friendly and very accommodating. The work was done correctly and in a timely manner. Great job!!!

Shelley Chmela

2018-05

Did a great job cleaning and repairing my gutters! Even took pictures so, I could see what needed to be fixed. Will definitely be using them again.