Klaus Roofing Systems

Karen Knott

2024-04

In 2021, Klas Roofing installed a metal roof, gutters, guards, and downspouts for me. Mark Burnette was the salesman who sold me the package. He said we had a transferrable, 50 year, lifetime warranty on any issues and that the company would back it. When gutters became clogged in 2022, I contacted the foreman from the job, and he told me to notify the mother company as the local branch had closed and he had to change jobs. So, in May of 2022, I wrote the headquarters a certified letter asking who they would send to fix/reinstall the gutter guards, or at least unclog them. No response. Make sure to read the fine print in your contract, as it is very much different than what may come from your salesmanship mouth: "the installing Klaus Roofing Systems dealer will fix it." That means that, if your local installer shuts the doors and is the only one in your area, you are screwed.

RJ Godbout

2024-03

Great company with a great dream to give customers their best!!

Lisa Decorleto

2023-05

RJ and his crew were amazing. The crew worked together seamlessly - fast and efficiently, and the workmanship is outstanding. We are so pleased with our new roof.Update: We have a small but serious problem that we believe can be rectified relatively quickly. My husband texted RJ this past Monday morning. He did not respond so my husband texted a second time late Wednesday afternoon, to which he did respond and said he would call, but didn't, so my husband called him. After making an excuse as to why he didn't text back on Tuesday (how about Wednesday?), he said he and Ruben would be by Friday or Saturday to take a look at the issue. Saturday morning my husband texted at 9am and asked for a time frame as to when he would be coming - we have lives too and didn't want to sit around all day waiting - but we did, because not only did he not text back, he never showed at all.I have added this second review because the purpose of reviews is to write the good and bad. We are very happy with our roof so I will not say anything against the crew or the company itself, at this point, but we will no longer deal with RJ. He was great to work with until there was an issue. He definitely had us fooled into thinking he cared about good customer service and our genuine satisfaction. We are hoping the company will make this right because right now we are pretty frustrated and feel our hands are tied.

Eric Griffin

2023-05

Tyler Christensen came out to inspect of roof after the several windstorms in our area. He was very knowledgeable and took time to answer questions and give suggestions. Very happy with Tyler’s response and help.

Devlen Freedle

2021-05

This company responded quickly to my request, provided me with different options, and installed much more quickly than I was anticipating. They make the experience easy and do quality work. I’d recommend their services without any hesitation. They understand customer service and satisfaction. The gentlemen who showed up at our home worked very hard and did an excellent job. They made a couple of minor just adjustments which we requested. I would give them a top grade.

Brian Bauer

2022-05

Bill from Klaus was excellent to work with. He was very responsive with all communication and even reached out on Sunday to confirm scheduling. He walked me through the Klaus process in detail and I am incredibly happy with the entire process and end result. Thanks Bill!

Becca Adams

2021-05

I can assure you that you will never find an owner with a true heart to serve other people than with this company. Thank you for all you’re doing to help our friend Casey! I would highly recommend this company on integrity alone, they’re doing amazing work with great attitudes!!

Ann Marie Kerr

2023-07

These young men are very hard working 💪 and you can definitely depend on them I recommend them 100%they get the job done 👍

loretta lippoth

2023-05

David Kenyon was a pleasure to work with! He came on time,gave a detailed estimate.very professional. look forward to working in the spring

eric johnson

2023-05

Thank you to salesman James Rahtel for a very thorough inspection and estimate of our complete roof system proposal.The installation was just as ordered and completed in 1 day.Diago and the install team did a fantastic job on a complete roof system installation on our house in Madison CT. A+ work !

Leah Kenney, PA-C

2022-05

Matthew Allen from Klaus was the perfect person to help my mother when her roof sprung a leak this winter. He was thorough, careful, reassuring and made the whole experience much much easier. What was already a very stressful thing to go through with my elderly mom turned into an amazing new roof! Most importantly all of HER questions were answered thoroughly and efficiently.

Melissa Smith

2022-05

R. J. Was amazing and his crew was nothing but professional, clean, fast and my house could not have been in better hands . R.J. was the best at everything he does my husband and I are so pleased.thank you!! I HAVE A KLAUS HOUSE!!!

Angel M

2021-05

So professional, absolutely amazing especially Antonio! Antonio is so friendly and such a good worker it gave me 2nd hand joy seeing him work as a team and uplift others!!!!!!

Robert Aussant

2021-05

The roof looks great. Project manager Diego took pictures of the roof during the process. Showed me the pictures of the roof as it was being done. Great touch. Also, sales consultant,Lorenzo, spent two hours going over everything that had to be done. I highly recommend Klaus Roofing. Great company to work with.

Laura AO

2023-05

Excellent job...done in one day as promised. Perfect job cleaning up. Very happy with my new roof!

K Way

2021-05

If I could give them 6/5 stars I would. You cannot put a price tag on good hearted people. If you are near the area and need any sort of roofing done you'd be cheating yourself if you didn't use them

stephanie pelizzari

2021-05

Amazing network. I feel super fortunate to be a part of it. Exceptional education and continued support in the Roofing industry. Our goal is to build the best network of roofing contractors in the country. Serving their employees, communities and customers with exceptional customer service, products and installation.

thekidrippy

2022-05

You guys are the best and thanks for giving one of my favorite tik tokers Casey some free stuff for his home!!!

Hisham Moussa

2021-05

I’ve had a lot of trouble with roofing companies but not this one. Klaus is like no other when it comes to roofing. Fast, trusted, and reliable. Anyone who works with them should consider themselves lucky. Truly a great company!

Dale Ianni

2023-05

Went there for a benefit concert The facility was very nice very clean spacious and the venue for the concert was great.

luke aquilino

2021-05

These guys our great! They do professional work for a fare price. I would recommend them to anyone!!!!

whosrobert

2021-05

Rich Pomales is a fantastic business owner! Helping those in need in the worst of times!! Keep going strong brother, courtesy of Mr. Varndale!

Kim Lombardo

2023-05

Diego and his crew were amazing they put my new roof on in one day and it looks amazing .anyone needing a roof replacement should call Klaus Roofing I highly recommend them .

Alice Brault

2023-05

Diego and his team were very professional and courteous.I would recommend them to others.

walter johnson

2021-05

This world is a better place with companies like yours and the people who work for you helping USA vets and people in need thank you from us and nice work on Casey roof god bless America

Ashlie Erskine

2021-05

Klaus Roofing Systems has provided so much training and guidance for myself and our team as we launched our company last year amidst the pandemic. From weekly webinars to on-the-spot phone calls during a crisis, they are there to help. They truly care about their dealers, their customers, and their employees - ready and willing to share years of experience and knowledge with the rest of us!

Larry Janesky

2021-05

I am very proud to be part of a team that is changing the roofing industry forever! We have fresh new ideas, and a big commitment to our vision. Have you been to our training center - I mean come on! And it's not just roofing - it's gutters too. Our School of Entrepreneurship will change your life too - at work and at home! Ask the graduates! At KRS, we aim to make a profound difference. If you are in roofing, as a business owner or salesperson, join us!

Allan Millar

2021-05

Great company. They go above and beyond to help. Professional and reliable.

Phillip Beacham

2021-05

Amazing company hands down, owner is a spectacular person. Best choice!!!

Will Fournier

2021-05

Amazing service, friendly and man do they get the job done!