4.7 (64)
530 Hayden Station Rd Suite E, Windsor, CT 06095
(413) 207-6417
patioenclosures.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Ken Gilbert
2023-08
We recently had a 12x28 foot sunroom added to our home. It is now the most beautiful room in the house. This was an amazing and wonderful experience watching this come together. The room was completed ahead of schedule. The most important factor leading to such great success, was due to the person constructing it. Joe is a very meticulous person, with great attention to detail. He put it together as if he were building it for himself, and never cut any corners. He is a perfectionist and very professional. He always asked me for my intentions with finishing touches and accommodated these with his recommendations. I would strongly recommend to anyone taking on a similar project, to ensure that it is completed by Joe. Thank you Patio Enclosures for providing us with exactly what we dreamed of.
Gregory Smith
2023-07
Overall could not recommend this company. I would of preferred them to not take on the job instead of producing this. From the start was given poor expectations and communication on the process/timeline was nonexistent. Supplies were delivered unexpectedly and left on grass for 2 weeks. Start time was delayed multiple times and there would be days nobody showed up to work with tools and supplies everywhere in yard. Reached out to company they were surprised deck was not completed yet and they reached out to builder. After completion builder left tools and supplies on property for 3 more days. Poor workmanship to top it off; cracks everywhere, landing pad is crooked, couldn't be bothered to take tags off the lumber either. My mother is trying to have this corrected, but shouldn't be this hard to do the job right.
Carol Testa
2023-06
This is my second experience with Patio Enclosures. 10 years ago they replaced my downstairs sunroom. They just replaced my upstairs sunroom. Outstanding service from when I first contacted them until my projects were finished. I had 2 Pella sunrooms replaced. The installer who installed my upstairs sunroom had installed my downstairs one 10 years ago. Both he and his helper worked hard and left my house clean. Very neat.
Daniel Ball
2024-03
Patio Enclosures are a very good and professional organization, that throughout the project, from beginning to end checked and rechecked details to assure customer satisfaction and to avoid errors. Communication with them was excellent. Installation was very well done and we are satisfied with the results.
Timothy Burke
2023-06
It was a very positive experience having Patio Enclosures design,construct and install screens on my side porch.The project went smoothly from the first appointment with the sales consultant to completion.Delores kept me informed from the time the order was submitted and through the installation.Shawn the installer was meticulous and professional while doing the installation of the materials.
Jimmy (JimmyMac22)
2023-06
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Jean Conroy
2022-06
On November 19, Mark Zanghi came to our home to make recommendations for a screened-in patio enclosure. Mark spent well over two hours with us, working numbers and asking questions.We have a particularly difficult issue with the roof and Mark was able to work around that. He showed us the product, which was quite impressive. We told Mark we would discuss the patio over the weekend, then get back to him.My husband and I are just not able to commit to the project at this time due to the expense involved.Our biggest regret is disappointing Mark. What a nice guy. He’s so knowledgeable and was a pleasure to talk to. He’s professional and down to earth and we thoroughly enjoyed meeting him.
Pam Butterfield
2021-06
We worked with Mark Zanghi, a very skilled and professional design consultant to determine how best to proceed with our complicated project. Mark was backed by a very responsive team of engineers. We appreciate the consultative nature of the complimentary design estimate Mark and Patio Enclosures provided - he educated us, explored options with us ..... no pushy sales or high-pressured sales. A very pleasant and beneficial experience.
Amy Johnson
2021-06
We had the pleasure of meeting with Mark Zanghi a design consultant. Mark was patient while listening to our vision, he was honest with us by setting real expectations. Even though our project ended up not being a good fit for Patio Enclosures we would definitely recommend Mark to anyone visioning a possible future.
Alison Gilbert
2022-06
We just had a visit from Mark at Patio Enclosures. He was more than friendly and really took his time to understand our needs. He wanted to make it fun for us and he really did. He put no pressure on us. He just explained everything there was to know, taking into consideration our ideas and wishes. It was a long meeting but we made it that way. Many times when you invite someone into your home for something like this, you can't wait for them to leave. Mark did not make us feel that way.
Estelle Stasz
2022-06
My sales representative, Steve Bradbury was very knowledgeable about the product and took a great deal of time explaining the details.The installers from On the Bubble were fabulous. They were efficient, detail-oriented courteous and very professional It was obvious that they knew their job and did it very well. My new room exceeds my expectations and will be a joy for years to come. I am grateful to all the folks, including Kathy and Robin, who had any part in accomplishing this beautiful addition to my home.
Dang Kom
2020-06
I did not move forward with company, but would like to rate Steve the design consultant. He was great, very knowledgeable on the product and service process. He was a delight to talk to and asked questions like, “what is important to you?” Not just in the project itself but overall service. From what I gather, he was focused on how to make this a smooth experience for us.
Rob Steinhilber
2020-06
Steve B was very professional, arrived on time and was respectful of our time. He presented good ideas for our space and listened to our own until we came up with a few options. He worked with us to find a good price we were comfortable with when ended up doing more than we originally anticipated. He did not try to upsell but definitely presented different tiers of pricing and let us think about the direction we wanted to head. We look forward to the project starting.
Choo H
2023-06
I DO NOT recommend this company at all I am so mad at this company.My wife and I decided to have 2 patios installed, things did not go smoothly. We waited 2 months to have patio's installed. The Smaller patio enclosure was installed on time. The larger patio install has had multiple issues, when they came in they installed part of it and then figured out that some of the measurements were wrong, we waited couple months they came back to install. That is when they they realized they took wrong measurements again, we waited 2 more months for them to come back to finish the work 4 months from when they started the work. I was then told the patio was completed. When I got home, I looked at enclosure, they installed the slider so when you open it you walk into a bush instead of the walkway. They said they would fix it. They came back about a few weeks later to fix the issue. when they did they used the same structure and all they did was flipped it and left the door holes in wall from original lock. While waiting for the issues to be resolved we had notice more poorly completed work in 2 corners. They had told us its all custom work (poor finish work) I asked them to fix the holes from handle and poor work on the corners they told me they would not do anymore work. I called several times looking help from managers on duty and they blamed the salesman for taking wrong measurements. They will do nothing more they said. I was not planning on posting anything, until now this week I received a collection notice saying I owe them, money and they have reached out multiple times lies!! I did a 100% 24 months x 0% loan with company. I've called several times to find out what they are talking about and no answer back still
Carl Krein
2023-06
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David Zellmer
2021-06
Steve has been responsive, knowledgeable and understanding of our design and budget needs throughout the process. I highly recommend him! He helped us move from a general idea of what we wanted to a specific project, and was flexible along the way as we better identified our final design.
Mario Granata
2023-06
Your salesman was extremely knowlegable and very easily assessed my situation, and gave us options for our project. Very esay to talk to, and his knowledge of construction were very impressive. He was on time and very courteous.
K
2022-06
We recently had a sunroom added on to the house, and the work was done by Great Day Builders. The deck builders started things off very efficiently and did excellent work, from the footings to the deck and staircase. Inspections were scheduled and performed in a timely manner. The room installers did a fine job and left the area neat and cleaned up. Jason and Jeff were excellent installing the wings and finishing up the odds & ends. And throughout the process, Delores was fabulous in keeping us informed as to the schedule and status of the job, from original scheduling estimates to the finished job.We can’t wait to start enjoying our new sunroom.
Joe
2023-06
Doris and the young man who did my service I would give 5 plus stars to they were excellent friendly and very professional. The reason for 3 stars is you would think that the glass would have a lifetime warranty on not losing its vacuum gas. Like most top of the line window manufacturers. Now I keep my fingers crossed that no others glass panels go bad because it’s very expensive to replace.
Cole Jefferson
2022-06
Design consultant Mark Zanghi was incredible!! He was warm and personable and knew the products well. We were so impressed.He made us feel at home in our own home, that’s pretty incredible.
Josee Goldin
2021-06
Patio Enclosures worked with me to enclose an existing porch with a screen and glass system to lengthen the time I use it and keep out bugs. The design was terrific. Went over everything and took my questions seriously. Tried very hard to get me the best deal and porch for my budget. Team worked hard throughout the process and kept me notified on materials and schedule. Installation was fast and installers were very knowledgeable and had what they needed. Finished ahead of time. Great service.
Gary Brown
2022-06
Even though we ultimately were not able to move forward on a sunroom, we would like to say that that Mark Zanghi gave a stellar presentation. He was extremely enjoyable to deal with and very helpful. He gave us his honest opinions and was very understanding of our situation.
christie glynn
2020-06
Steve came to our house to help with an enclosure for our house. He was great very helpful and very professional. My dog kept trying to be part of the conversation and he was so sweet to my dog. A few weeks later we called him again and he redesigned the whole space because we changed our minds about we wanted without complaint.Great guy !!
Hektor
2022-06
I would like to thank Mark Zanghi, my design consultant, on my home project. He's very patient and his professionalism went above and beyond my expectations. Looking forward to seeing the finished project. I highly recommended Mark for any future builds!
Blanche jackson-hill
2021-06
I got my front porch enclosed in December. I was a bit skeptical about having it done in the winter, but I was lucky. The winter wasn't too bad. It came out beautiful! The brochure does not do justice. It is absolutely beautiful and I just love it. Now I can sit on my porch anytime that I wantPaul Konigsberg was my Sales Process Supervisor. He has been GREAT! Before, During and After installation. Any time that we had an issue, Paul was there to handle everything. What would patio enclosure do without him? Thank you Paul for everything you have done for us.
Morgan Hassenmayer
2021-06
Our entire experience with Patio Enclosures was the highlight of our spring home prep for summer. Not only did they help transform the eyesore of an old, dated patio into a beautiful sunroom --- But they did it ahead of schedule! Duane and Donnie did the amazing physical job in less than a week and our original sales rep Steve gave us advice as to the design of our new room and was spot on about it all. We now have another room that will enhance our enjoyment of the warmer weather for years to come.....highly recommend!
Ray Proto
2021-06
I just met MARK ZANGHI...a brand new Design Consultant from Patio Enclosures. He's only been on the job in training for about 2 months. Mark was a very nice young man, extremely informative and went over and beyond in demonstrating the value of their superior sunroom products. I would highly recommend calling patio enclosures and ask for Mark today!! You won't be disappointed 👍💯🇺🇲
Jennifer Hasara
2021-06
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Craig Fournier
2021-06
Steve B. and Mark Z. came to my home today. Having worked in sales myself, I was impressed with them. They had very good knowledge of the product, were friendly, professional, and low pressure. They made my wife and I feel comfortable.
Prashant Nair
2020-06
We are still deciding on the project, but would like to put a word out for Steve (Design consultant). We just started looking around for a remodeling project and happened to reach out to patioenclosures for a review visit. Steve was puncutal and was truly great, very knowledgeable and customer focussed. His attitude and approach to think alongwith the customer on different aspects of the project viz. scope, urgency, needs, vision, options etc. truly helped in eliciting and carving out the scope of the project that fits our needs perfectly. He was very transparent with detailing the project, costs, work involved etc. and demonstrated a focussed approach to make our experience smooth and positive.
Monday | 9 AM-8 PM |
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Tuesday | 9 AM-8 PM |
Wednesday | 9 AM-8 PM |
Thursday | 9 AM-8 PM |
Friday | 9 AM-7 PM |
Saturday | 9 AM-1 PM |
Sunday | 9 AM-1 PM |
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