4.4 (62)
116 Valley Rd, Wilmington, DE 19804
(302) 658-5186
wertzandco.com
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Karen Lines
2023-10
I had Wertz power wash, repoint and water proof a 3’x36’ brick wall next to my driveway and fix, clean and water proof steps and the brick base of my home. The crew did an outstanding job. Excellent work, kept work areas cleaned up and did so with a professional attitude. Well worth it!Service: Masonry repair & maintenance
Tom Demler
2024-01
Had them come and install a SS liner in our two story furnace chimney. The did a great job at a reasonable price. Installed the liner and had to break away excess mortar. Replaced some existing duct from the furnace and replaced the chimney cap. Friendly and courteous workers. Got the job done quickly and left the work site clean.
Leathe Comer
2024-03
The gentleman Keean did an awesome job. He took time to explain everything to me so I understood what he needed to do. He did awesome job and cleaned up before he left. Very good company. I would recommend them to anyone. Thank you Keean and Wertz for your awesome work.
Rick Stover
2023-05
We needed the stucco removed and redone on our home. Wertz came out and completed the job in a timely manner and the end result was AWESOME! The stucco ties in perfectly with the rest of the home and the clean up was great. I would highly recommend them.Service: Masonry repair & maintenance
brad martin
2024-04
Needs to screen their drivers better, whoever was down in Newport cutting from turn lanes to straight lanes at a red light needs to be fired.
Stephen Franklin
2023-05
Wonderful business. They gave me a professional inspection and told me exactly what was causing the problem I was having (and why). The estimate for repair was reasonable, and the warranty was excellent. The workmen came in a timely manner and did a great job and a perfect cleanup after the job was finished.Services: Roof repair for storm & wind damage, Roof inspection, Roof repair
Ginger Stout
2021-05
We were very pleased with the job that Wertz did repointing our chimneys the first week of November. Although their price was similar to another local company, the estimator from Wertz was so much more professional and detailed in his explanation of the work we needed to have done, I felt much more confident hiring them. The office staff was very courteous and friendly through the whole contract and scheduling process. The crew was also very professional, and did a beautiful job. I would highly recommend them for chimney work, and use them again if we need to in the future for other work.
Judy Sullivan
2023-05
Wertz recently replaced my concrete front porch and it was a fantastic experience. The crew (Ron, Chris and Hector) were professional and friendly, answering any questions I had. They were very neat and made sure I was satisfied with every detail of the process. Highly recommended!
BJ W
2022-05
We were about to have solar panels installed when our roof started leaking. Wertz responded promptly and adjusted their schedule to fo the work before the solar panel company started. They even brought people down from their Wilmington office to do the work quickly! We also had them repair and stabilize our chimney. Work was done smoothly and looks great. I highly recommend them.Services: Masonry repair & maintenance, Roof installation
Ed Ridgik
2022-05
Two came to install a liner in my chimneyFor venting of a hot water heater. I have a brand new roof. The men were careful, and did a beautiful, professional job. I am a contractor, have worked with this company before, and will continue to do businesswith these folks. I am very meticulous in my work, and these fellows needed no prompts from me to getthe quality I wanted. It is a rare pleasure to be able to deal with a company when you don’t need to ever worry about professional workmanship, safety, reliability, and fair pricing with just one phone call.
Joseph Convery
2023-05
It is hard to evaluate the quality of their work, as despite a 4-hour block for an appointment, nobody ever showed up. I then received a follow-up call where the contractor represented as if they did come out... Despite that they never spoke to anyone, never knocked on the door, never rang the doorbell, never appeared on the outdoor cameras.So they may do good work, when they actually show up. But they definitely lie to you about what they've done, even in the most basic sense.So unless you do not value your time and enjoy being lied to... DO NOT use Wertz & Co. for your masonry contractor needs
Kevin Hook
2016-05
I recently had Wertz repair the panels in my fireplace prior to selling the house. Their estimate was almost a third of the competitor. They were able to do the job the same day. The job was a quarter of the time that multiple competitors quoted. Jeremy and Tom performed the job, and were very professional and courteous. The office staff was very pleasant on the phone. Overall, it was a wonderful experience. I would highly recommend using Wertz. In fact, we will be doing the roof on a new house soon, and they will be the first ones I call.
Brad Baldus
2023-05
We used Wertz to build a deck and do some stonework at our house at the beach. We were happy with the result. The project manager, Bob, was very flexible making suggestions, modifications and changes even while construction was going on in order to make sure we got what we wanted. We're receiving lots of compliments about the completed project.
Kathy Connell
2020-05
I was very pleased with the customer service woman on the phone. Every time I spoke with her, she was very helpful and nice. The mortar color matched perfectly, which I was nervous about. The price was good. The men that did the work were also very helpful in explaining what they were doing. My husband, who works in construction, was angry with the way they left mortar dust everywhere when he saw it, though. By the time he arrived, it was too late to call them and have them come back and clean up better. I did not realize that the dust they left behind would possibly mix with water and form a hard cement on our front steps. There is still hardened dust on our bushes over a month later. Overall, good work. Just maybe a better clean up.
Just BK
2020-05
Contracted Wertz and Co. to do a complete chimney rebuild from the roof up. The estimate given was very competitive, Terry in the office was very helpful and provided the best and most efficient customer service experience I have had in a long time. The crew came on time as scheduled And completed the work in a very timely manner, they were very professional, even cleaned up after so well, one would have never known they were there at all if not for the beautiful job they did. Top notch contractor from the impeccable young lady in the office, the estimator to the technicians. Would not hesitate to hire them again. A++
Mark Culley
2020-05
I needed prices on a new roof and gutters and found Wentz and Company on the internet. After contacting them and getting prices I found they were far and away the lowest around. After having the work completed they did a great job. Tommy and his co workers answered all my question I had and completed the job quickly and roof and gutters look fantastic. We are thinking of having a fireplace insert put in our home and they will be the company I call.Thank again for the great quality work!
Sue Ellen Uniatowski
2018-05
What a great experience with a Roofing Company. Courteous, fair pricing, and excellent work. Recommend this company highly. Came on time, clean up after themselves each day, did a beautiful job the first time no returns needed. Bill their foreman... what a truly professional gentlemen, here from beginning to end to make sure the work was completed to my satisfaction. Thank you Wertz & Company. I understand why you have been in business for over 90 years. You truly believe in customer satisfaction!!
Todfrey Good
2020-05
Coming in contact with honest business people is one of life's great pleasures. The representative from Wertz was outstanding in his evaluation and explanation of the status of our roof and chimney. Where others offered possibilities, he offered straightforward advice. I wholeheartedly recommend Wertz & Company.
Laura Aristizabal
2023-05
We are extremely satisfied with working with Wertz & Co. in the the design, navigating the HOA approval, and the timely communication and construction of our paver patio. Bob, the project manager, and the rest of the Wertz team took care of all permits and completed the project flawlessly. Beyond our expectations!
Melissa Sappington
2020-05
These guys just saved me big $$. Another chimney company told us that our chimney was dangerous, stop using it immediately and handed us a proposal of $12,000. The very nice gentleman at Wertz inspected our chimney and said he could not in good faith try to sell me something we honestly did not need. He did clearly point out a few maintenance issues and repair work that needs to be done. I told him to write it up, no questions asked, and let's get the work done. Thank you!
Brian Vitolo
2021-05
I had a rep out to my house for chimney work. Rep gave me and estimate for work and had my wife call yesterday 3/10/21 to schedule the appointment. The appointment was confirmed for 9-1 on 3/11/21. No one showed up. Called the company and they said since they are Delaware based they can not perform the work in NJ.. no one told us that until we called and the rep had no idea that was the case.The office manager kept trying to over talk me and make excuses why they did not show up. She told me that they do work with NJ hvac companies. Why didn’t they call their NJ connect and schedule the work to be performed. I am selling my house an need this done ASAP. This company is poorly run and the customer service is awful. Do not call them for work, most likely they will either not show up, tell you lies or leave our important information. So so so bad!!
Brian Paraskiewicz
2019-05
I recently quit my role at Wertz after working with the company for five years. I decided to write this review to shed some honesty on what is going on behind the scenes there. I hope that this review will help new clients understand what to expect when they choose Wertz. In past years Wertz was a quality driven company, and wonderful place to work. I have seen recently the company taking a turn for the worse. They have lost many skilled and trade trained employees in the past year because of the company's want to make a quick buck. The need to find new workers has led to Wertz hiring a temp agency to make sure they have enough workers to get their jobs done. The temp agency is a less costly way to bring in employees, but the people who are being hired are not trained or qualified to be doing the work they are doing. They also don't have to pay out workmen's comp or insurance to the new hires when using this temp agency. This means clients are being charged top dollar for a low end outcome. Although the employees are hard workers and getting the job done they are also being told to cover up mistakes when the job has been done either sloppily or wrong the first time around. I have personally been told to lie to clients to cover up OUR mistakes just so we can get the job finished quickly and get the pay out. Wertz is lacking good leadership and the safety of the workers, quality of work, and honesty to the clients are not at all the top priority of this company. The priority is now getting the maximum pay out for very minimal effort. It is a shame to see this company taking money for poorly executed jobs, and seeming to think that it's not an issue.
Joseph Gilbert
2022-05
I've never used wertz myself but I've been in 4 or 5 homes they were doing chimney liners in. Their work is fantastic and they're a good group to chat with while we're working over each other putting in a furnace. I'd definitely recommend.
Connie Kneisly
2021-05
Had the best experience working with Wertz & Co. Presented options and guided us to best resolution and terrific outcome. Wendy was a perfect first welcome and Corey was our Project Manager. Great team resulting in a perfect outcome.
David Bockoven
2018-05
My family has been using Wertz for over 25 years. You won't find a better roofing/fireplace outfit anywhere. The bend-over-backwards customer service and quality workmanship never ceases to amaze. Call them. You will be glad you did.
Mike Jornlin
2022-05
Had wertz inspect my furnace and flue which was shuttng off during heating. They immediately identified a clog and fixed for a small fee that they originally estimated. They were very honest and trustworthy.This was after One Hour heating quoted me 6,000, saying i needed a new furnace and flue
Chris Hackman
2018-05
Would be ten stars if ten was an option!For excellent service, superior quality and a reasonable price point for a great improvement to your home, Wertz & Co. are your source for anything fireplace, interior and exterior living spaces and roofing related.Wertz & Co. operate as a family and each of their staff treated my wife and I the same. They were all very polite, listened carefully to what each of us wanted as an outcome, then shared a selection of solutions within our budget.For years, using our fireplace was not only a chore but possibly a danger to our family. Poor draft on our chimney led to smoke backing up into our living space. Further, the fire pulled in cold air from any tiny air leak to the outside. We settled on a wood stove with a tight fitting glass door. The chimney would not require reconstruction as a stainless steel flexible chimney liner would be installed. Heat from the fire would draw in outside air from the chimney to feed the fire and a non-contact, air-to-air heat exchanger built into the stove would, via electric fan, cold air from the floor of our living space.The installation crew arrived at the date and time agreed upon, came in and introduced themselves and gave us a rundown of what would be done and how the work would proceed. As a geek with a good historical background in combustion engineering, I probably asked more detailed questions than most home owners. Each question asked by my wife or myself was politely answered by the technician with the best knowledge of the subject.Many people think of a fireplace retrofit as a dirty process, leaving hours of house cleaning before enjoying your new space. No so with Wertz & Co.! Our fireplace installation was done so carefully and skillfully that we didn't even have to run a vacuum over the carpet! Just set the fire and enjoy the warmth!My wife and I want to send a big Thank You to Rob Becker and all the folks at Wertz & Co. responsible for our new fireplace insert. We are really enjoying it and it is definitely an improvement to our home!Post Script: A piece of aluminum siding had blown off our house during the gale force winds of September and October. I asked my crew if there was anything Wertz & Co. could #o about it? I met with a representative and he gave me a price and timeframe that suited our family. The job was beautifully done and for fun, I ask visitors if they can spot the patch. No one can! Another great job by Wertz & Co.
vinno59
2019-05
Had work done to the chimney which caused water leaks in other places. Found out later that original work was not done properly. Took several (6?) return visits over 6 months to rectify problem. Most of my phone calls would go unreturned and they just didn’t show up for some appointments, no phone call, no explanation. The one star is for the lady in the office who was very nice to me the 20 or more times I called.
Gopakumar Menon
2021-05
Chimney insertWe had Wertz install chimney insert as a third party for our furnace installation. Bob , Kerry and the entire team at Wertz was very helpful and kept us abrace about the developments and change in schedules . Bob took full ownership of any challenges and reverted back within reasonable time. Thankyou Wertz for taking good care of us
Vic M
2021-05
I hired Wertz to replace my chimney Cap along with the liner that goes inside the chimney, down to the water heater in the basement. They were here bright and early even though it was raining. They did a very good job. I would recommend them.
Monday | 8:30 AM-5 PM |
---|---|
Tuesday | 8:30 AM-5 PM |
Wednesday | 8:30 AM-5 PM |
Thursday | 8:30 AM-5 PM |
Friday | 8:30 AM-5 PM |
Saturday | Closed |
Sunday | Closed |
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