4.7 (54)
1000 Holland Dr #10, Boca Raton, FL 33487
(561) 600-1018
stswindows.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Wanda Saldana
2023-08
We were looking for a company that would offer us great pricing, but mostly great service, and that’s STS Impact Windows. Their team of professionals exceeded our expectations at every step of the process. Everything was done as explained during our visit to their office. But what impressed me the most is that they met all the deadlines! The process was very simple and painless. We are extremely pleased with our windows. We recommend STS Impact Windows!
Neil Holtz
2024-03
This is the second time I have used STS Impact Windows & Doors. Greg was exceptional! He really took the time to explain the whole process including timeline, materials and cost. He ensured me he would treat my rental house as his own. The overall job took around a 2 weeks, as I had my windows as well as doors replaced to Hurricane Proof. Overall experience 5 stars!! Thank you Greg for making sure all my needs were met!
Lisa Warshofsky
2024-04
STS was great to work with from beginning to end. They were extremely knowledgeable, helpful and a pleasure to do business with. They always answered our questions and addressed our concerns. The work was done within said time frame and every detail was attended to. The finished product, our new windows and doors, are just beautiful. We highly recommend STS!!!
Steph Jancewicz
2024-03
I'm very happy with all the employees who represent this company. Gregory Sillato, the salesperson, was very knowledgeable and responsive to all questions. Special thanks to Jose and the hardworking installation team. They were respectful and honest, and having them work in my house was a pleasure.I will highly recommend STS Impact Windows to all my contacts.Thank you for a job well done!!
Andres Guarnizo
2023-06
I've had my windows installed now 5 months ago so wanted to share some feedback about my experience here from start to finish. After interviewing a few window companies, I chose to go with STS as they are veteran owned and also with the level of professionalism and design setup that I was impressed with by their sales guy Corey. They had a project coordinator who was not too responsive with updates, but my understanding she no longer works here. Once I was advised that the windows where in, I requested they send someone out to go over everything and also let me know what I needed to do on my end to insure everything was handled as I have plantation shutters. They sent Greg, who is over all the field work, out a week or so in advance and he confirmed I wouldn't have to remove the framing and that his guys could just remove the actual shutter from the hinges and work that way. Once the install team arrived I let them get to work outside and as they started working on the interior side, I came to check on them, they were removing all the plantation shutters with the framing. Needless to say had some damage on a couple which had to get repaired/replaced, so not sure the disconnect there. 2nd day into the project I'm looking at some of the work and noticed that there was no buck being replaced/installed (they had plenty in their truck) underneath some of the windows and this now having been more then 1/2 way into the project. I asked the lead installer and he said that was fine, they would just use larger tapcon screws to get into the cement. Enter Adam Daigle on his 2nd day with the company and he was just in complete shell shock as I put the entire project on hold. Thanks to the other owner Nate, he allowed Adam to take full control of this project as if it were his home and resolve all the issues. Adam was very responsive and all over trying to get the quality issues of the actual install handled. Ended up taking about a month to get the small details like handles needed that were not addressed during the initial survey to have ordered. They have a crew that specializes in resolution and cleaning up any details like drywall/sealing/window scuffs etc at the end. This crew was very good and efficient. My only question is why not train the install crews to this manner, so then you do not need a "clean up crew" to clean up all these quality/detail issues. So I rated them a 3, only because this company did work their tail off to fix all the issues, unfortunately it was major quality issues found and a horrendous experience of the install crew used on this project(I’m told they were fired immediately after this as they were finding quality issues with this crew). I appreciate Nate and Adam working their tail off to resolve the issues experienced, but would much like to see those efforts spent to make sure they have certified quality installation teams. This way the client doesn’t have to go study window installation and design and be worried now each time a storm is named.
Michelle Zegarelli
2023-12
The installers were on time, neat, and extremely professional. In South Florida those things are very hard to come by. Jose, the project manager, checked in several times throughout the the installation. During the final inspection he even saw things that we didn't see to be fixed. The office people were always very helpful and polite. We would strongly recommend STS Impact Windows to anyone looking to replace their windows. Very professional, efficient and high quality company!
D&J Rucerito
2023-04
STS installed hurricane impact doors for our enclosed patio and the doors looked GREAT, and looks really solid and very high quality. We even had a random neighbor knocking on our door to find out who installed our doors, which we gave her the contact of STS. She said our doors stood out from the rest of our community.We feel bad for the installation team as they had to come to our house 3 times to complete the installation, and carried heavy doors up to our 2nd level unit. Each time, there's a door panel that arrived dented, and there's always a missing part i.e. door stopper, key latches, and door handles. The dented doors were obviously supplier's issue, not STS fault, which we totally understand, but the missing parts at each installation left us puzzled. We highlighted the issues to STS, and they were being very fair for our inconvenience.Their measurements were perfectly spot on. They didn't have to cut our tiles and were very careful not to damage our patio screen. Their after sales support is exceptionally responsive after I called the office due to an incoming heavy rain leak. Someone came to fix the issue the very next day after my phone call, which we really appreciated. Our area had a heavy downpour from Hurricane Ian's impact, but there's no more leak after the fix.If it wasn't for the 3 days installation delay and missing parts, it would have certainly be a 5-star rating. Still a great company to go to. They do their best to provide great service.Service: Hurricane impact window installation
Martin Gollins
2023-12
STS Windows was one of, if not the best, vendor I have worked with. From sales to post installation they were extremely professional. They took scheduling seriously. Crews showed up as planned and stayed until everything was clean and correct. STS explained each step as well as next steps. I highly recommend them!!!
adrian rose
2024-02
We are really pleased with STS. Install was ahead of schedule, clean up as they progressed.. Jose and Wesley were around to ensure quality. We highly recommend STS.Ps no interest financing for 18 months!
John Doe
2023-11
Great service and follow -up. After installation, the supervisor decided on his own that our condo was in need of additional clean up. If only every company went the extra mile to make sure all was perfect. Highly recommend STS.
Diana Machuca
2023-10
We had a wonderful experience with STS. We started working with another company and it became a nightmare. We then called STS and they came and did a great job. Alex in the front office was friendly and efficient and the installers were knowledgeable and did great work. We made it through final inspection, which is no easy task in the city of Sunrise. Our windows look beautiful and we love them.Service: Hurricane impact window installation
Drone Therapy
2023-08
This was indeed a professional experience. I would highly recommend this company to anyone who is looking for impact windows and doors. The salesperson, Corey, was very knowledgeable about all the different manufacturers STS Windows has to offer.Each of the steps in the process was executed as had been indicated to us when we signed the contract. The office called when they said they would, and they showed up on time. They installed it perfectly and cleaned it after the installation. Again, fantastic company. Look no further.Services: Vinyl window installation & replacement, General door installation, Window installation
Ricardo Chavez
2023-08
STS did an excellent job putting in our Hurricane Sliding doors. They made the entire process effortless. Corey came and sat with us giving us a variety of plans. He was knowledgeable and was familiar with our complex. Installation was on time and the team worked diligently to finish the project. Omar came after the inspection to complete the rest of the work. The office staff is also professional and responsive when we had questions. I highly recommend STS for any of your window needs.
Jerome J
2023-09
We had a very good experience with STS windows. Took awhile for the windows to arrive, however once they did, the installation proceeded promptly, efficiently and properly.Our hurricane windows are beautiful, smooth gliding and of very high quality.Pricing was very competitive. We had tendered out to three companies and found STS to be the most flexible, best suggestions and overall, the most reassuring.The install was not easy, being six stories up. STS contracted a crane service. I did not have to do a thing.Post install service and detail work were performed by two professional and talented servicemen.The company was very responsive to any questions. Special thank you to Alex and Greg.Service: Hurricane impact window installation
Donna Layseca
2023-08
I was very pleased with my experience with STS Impact Windows & Doors but especially the installation process. Flavio and his crew were timely, professional, courteous, very clean and extremely pleasant. They used lots of drop cloths and protected the floors and furniture. The minor amount of dirt and dust generated from the installation was mostly cleaned up by Flavio and his crew. They did excellent work and I highly recommend them if you have your windows installed by STS Impact Windows.
Javier Chavez
2021-04
Recommended STS to my mom and she is super happy. superior communication, professionalism, they were on time and the final product is even better than we pictured it.Thank you!!!! Would use again and recommend without hesitation.Services: General door installation, Window installation, Glass installation
Mike Yosko
2023-04
Wow! Thats what you can say about STS Windows and doors. They did an amazing job on my house! Nate the owner was there to overlook the work being done on multiple occasions and his guy were cleanly and professional. The job came out exactly as we had planned and even earlier than expected too, which was a bonus. I’m ecstatic with work done by STS and I would HIGHLY recommend them!
W. Chacon
2023-04
We used STS to replace, all the windows in our home, with Hurricane impact windows. They did a professional job, and Greg was always available for any questions, or concerns that we had. He is a man of his word, and followed through with our contract, to the letter. I would highly recommend this company!W. ChaconServices: Sliding glass door installation & replacement, Hurricane impact window installation, Window installation, Custom windows
Stan P.A.
2023-04
Great company. Responsive from day one. On scheduled and delivered exceptional value, pride of craftsmanship, and attention to detail. And...Clean up was above reproach. These are rare traits and attributes in the industry, especially here in South Florida--Lastly, Military Veteran owned and operated.Do yourself a "massive favor"...call STS Impact Windows and Doors. You'll be glad you did.Service: Sliding glass door installation & replacement
David Simpson
2021-04
Nate and Greg were great to work with. They were very professional, and responsive to any questions I had. STS has a good working relationship with Ygrene, which made a very smooth transaction between funding and product delivery. The installation period was systematic and on time, with all paperwork handled without a glitch. My inspection was today and passed, even the inspector made a positive notation as to how well the installation looked. To summarize, I am very pleased with STS Impact Windows & Doors. I highly recommend them to any of my friends, family, or anyone else that is in the market for this product.- Dave SimpsonServices: General door installation, Window installation
Dale Hewett
2021-04
STS impact Windows and doors is a great company. I’ve had lots of trouble in the past with impact window companies either not showing up or doing a terrible job and fighting me to have to redo the work correctly. This did not happen at all with STS Impact Windows and Doors. They sent a professional salesman to my house who was extremely knowledgeable. They did not try to sell me more than what I needed. He was very punctual and kind. The work that this company did was phenomenal. No issues at all and they frequently call to check up on the work done. I have no issues at all!Overall, this was a great experience and I highly recommend them to others.
Heidi Alipanah
2023-04
Stop looking and hire these guys. By far the best experience. They are super responsive, professional, courteous, and their products are top quality. They recently replaced all my windows with hurricane impact windows and I am very happy with the work preformed. Everyone from the owner and Michele who I have been in contact with are class acts.Services: Sliding glass door installation & replacement, General window replacement, Hurricane impact window installation, Window installation, Custom windows, Glass installation, Window frame repair & replacement, Storm window installation & replacement
anthony monticello
2023-09
Do not use them, I ordered my window and doors for 3 places in March of last year. They just finished the last place and everyone of them had to be redone because they were put in wrong. The permits failed 4 times at each place and they tried to blame the inspector. The hire outside guys and do not event check the work. There are too many good ones out there. STAY AWAYService: Hurricane impact window installation
Zach Collins
2021-04
The team at STS impact windows have been phenomenal at every step throughout the process. They’re professionalism with both the business side of the house as well as the installation has made this the most hassle free upgrade we’ve ever done to our home. I’m always happy to support a local veteran owned company and would highly recommend this one to anyone looking to add new windows to their home or business.Service: General door installation
Laura Montanes
2021-04
If i could give this review more than 5 stars, i would. STS Impact Windows and doors did an amazing job with my impact Windows. They got the job done perfectly, on time and with minimal disturbance. Nate, Greg and the installers were all super friendly, professional and highly knowledgeable. I would highly recommend them.
Kristin Dunn
2022-04
We used STS to replace all our homes windows and doors and could not be happier! From start to finish Nate and Gregg were excellent to work with. Got the job done within the time they originally quoted us, their crew was professional, cleaned up after each day of work and did all needed repairs! 10/10 would recommend!Services: General door installation, Window installation, Custom windows, Glass installation
Ali
2021-04
I had a very pleasant experience with STS Impact Windows & Doors. They were punctual, professional, and capable of answering my questions as well as putting all of my concerns to rest.The project itself was finished earlier than I even expected. I highly recommend their services to anyone in need of any kind of window/glass repair or installation . Thanks again guys!Services: Window installation, Window repair
Pat Mathewson
2023-04
STS is a great company. They did a super job!! They installed a new door & a sidelight in my condo. Also I couldn't have continued this grueling process without Michele, their project coordinator. There were many loose ends required by the city of Boca & she facilitated all of this, such as required working smoke detectors, an inspection, etc. I mean what does a smoke detector have to do with the door? It was never ending & Michele walked me thru the procedure. I honestly don't know if I could have done this without her, seriously. Thanks again for all your help Michele, we need u out here..lol. We talked so often we became buddies.Services: General door installation, Storm window installation & replacement
Chris Thompson
2021-04
STS Impact Windows & Doors were top notch from start to finish. They were responsive and completely dedicated to my satisfaction. They helped me select the smartest option for each window’s intended use. They are pros at this and it shows. They replaced 13 windows and a couple doors without a single issue. I love that I don’t have to worry about putting up shutters for the next hurricane!!!Service: Window installation
nancy rowden
2021-04
STS installed impact windows for me and did a superb job! These experts are true professionals from start to finish . They are considerate, neat, trustworthy arrive on time and make sure every detail is correct. Gregg was present at the city inspection to be sure the installation passed. I highly recommend STS and will refer them to friends, family and clients .Nancy RowdenService: Window installation
Monday | 8 AM-5 PM |
---|---|
Tuesday | 8 AM-5 PM |
Wednesday | 8 AM-5 PM |
Thursday | 8 AM-5 PM |
Friday | 8 AM-5 PM |
Saturday | Closed |
Sunday | Closed |
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