Frank Gay Services

4.8 (2384)

320 US-441, Lady Lake, FL 32159
(352) 706-5710
frankgayservices.com

Claimed
Air conditioning repair service
Air conditioning contractor
Air duct cleaning service
Drainage service
Electrical installation service
Electrician
Furnace repair service
Heating contractor
HVAC contractor
Plumber

Service options

  • Onsite services

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Brandy Metcalfe

2024-03

Chris was very nice and polite. He was a blessing in my eyes. My water heater was 35 years old. He came in and took out the old one and put in the new one. Which was not an easy job. He had to cut the wall to make it fit. He cut a nice clean, cut in the wall. He cleaned up after his self. We had wonderful conversations while he was here. I got to take a hot shower! It was amazing! Everyone that I’ve spoke to in the company was amazing. Thank you so much! I appreciate it so much!The first picture is the old one. The second picture is the new one and it looks so good.

Keith Koppenhofer

2024-05

Danny was amiable and courteous... so far, after an hour, I have not detected signs of a leak, following this third Frank Gay Company visit... which is what I expect after spending nearly a thousand dollars.Jeff, was very pleasant and affable, his professionalism inspired confidence. He replace the faulty bathroom faucet that his colleague had installed several week ago. We're keeping our fingers crossed that this time there will be no further leaks.Jeff AGAIN returned when I reported that the replacement faucet also leaked. Even though it was not apparently active when he arrived he believed me and investigated until he did actually find the source and diagnose a faulty faucet part and correct the issue... so far...Despite my frustrations each one (especially Jeff) of the service techs have been very satisfactory and pleasant to work with. Only one manager, whom I spoke with on the phone, was rude... perhaps because I was myself curt and reached him after business hours at 8:30 p.m.

Tiana Flame

2024-05

Drew, from Frank Gay Plumbing Service, deserves commendation for his exceptional service in diagnosing a water leak issue in my bathroom. His swift response and accurate assessment of the problem were invaluable in addressing the issue effectively.Upon arrival, Drew wasted no time in meticulously inspecting the area, identifying the source of the leak with precision. His depth of knowledge and keen eye for detail allowed him to provide me with a comprehensive diagnosis of the problem, outlining the necessary steps for repair.Throughout the diagnosis process, Drew maintained open and clear communication, ensuring that I understood the nature of the issue and the recommended course of action. His friendly and approachable demeanor put me at ease, despite the inconvenience of dealing with a plumbing problem.Although Drew didn't perform the repair himself, his expert diagnosis laid the groundwork for resolving the issue efficiently. His professionalism and dedication to providing top-notch service were evident from start to finish.Thanks to Drew's expertise and guidance, I was able to address the water leak promptly and prevent any further damage to my home. I'm incredibly grateful for his assistance and would highly recommend him to anyone in need of plumbing expertise. With Drew on the case, you can trust that your plumbing issues will be diagnosed accurately and resolved with care.

Christopher McDonald

2024-05

Drew was awesome. Polite, knowledgeable, and respectful. We feel totally confident in the work he did. He showed up the day after we called, faster than most companies would, and was right on time. Great job! Definitely would recommend Drew, and Frank Gay Plumbing to anyone!

mikal norvell

2024-04

This is a top notch company! First, they send you a text and/or email confirming your appointment date along with a photo and the name of the technician coming to your home. Then, the day of service they call you to let you know they're currently on their way and they give you an ETA. You're always informed about what's going to happen.Every technician is professional and courteous, I delt with 4.My first tech was Al Kinnecom who checked my old system thoroughly and gave me 6 different options to choose from. Most places would just say you need a new system and call it a day, but not Frank Gay Services. Al explained each option perfectly the last 2 being options for new units. Because of the experience with the company we went with a new unit. Big shout out to our sales guy Robert.Today they installed our new system and the techs today were, again, top notch guys! Tim Greene, was the first in to take pics and finish paper work. Then Omar Figueroa and Abnel Rivera came in to install the new system. There was another tech that showed up and unfortunately I don't know his name, but he was great too. Anyway, they did an outstanding job start and finish and now I'm enjoying cool air again.Y'all, this is the place to call for any issue with your AC.

john hagins

2024-04

Mike did a great job servicing our AC system! He called early to advise he was on his way, assessed the system when he arrived and completed the job as required. He didn't try to pressure me into additional work and I really appreciate that in a company! I highly recommend Frank Gay services for your AC needs!

Kelli Carter

2024-01

My insurance was requiring my water shut off valve to be replaced. I called here and they had someone available for the next morning. Chris was the technician, very friendly and professional. He did a great job. The job cost $740, definitely more expensive than I was expecting but we needed it done.

Robert Oliver

2024-05

Timothy did a great job and explained how we can keep our unit cleaner. I also liked that he took pictures of everything for us. A first for photos since I've had a system serviced and I'm 76! Thanks, Will surely tell others.Tim was very personable we had a very enjoyable conversation.

Samantha Ripper

2024-04

Again, I was wowed by the employees this company is lucky to have. Christian was able to remove and install every toilet, found and fixed every leak, and explained thoroughly all the answers to the questions I had. His attention to detail and commitment to quality has left our home feeling and looking so much better. Christian was kind, polite, funny, and incredibly courteous. Thank you so much for all your hard work! It was a big job and it was wonderful to have you work on it for us.

Lynore

2024-04

Matt was great! He explained my options throughout the process, was clear and detailed, and encouraged questions. He maintained a professional attitude throughout and helped me understand any issues which were not readily clear. 100 percent focused on the job at hand while making sure the client (me) understood the entire process. Will Definitely use this company again if needed. More companies need employees like Matt!

Ashley Seda

2024-04

We submitted an online request for service of our AC and immediately received a phone call for details regarding the technician coming out and the membership offered for HVAC, plumbing and electrical. Justin came out to diagnose our AC that shut off and would not kick back on. He was very professional, answered all questions and provided all the details needed for us to make an informed decision on fixing our issue. We are very thankful to have our AC fixed and a membership to have future maintenance covered. We will most definitely be recommending Frank Gay services to family and friends. Thank you!

gemm007

2024-04

Sunday 3/10/24Wes the technician came by to inspect the water heater. He offered several solutions to replace the water heater. Very knowledgeable , pleasant and professional.Monday 3/11/24Benjamin and Dylan came back today to install the water heater. Both were very courteous and very professional. Frank Gay is lucky to have such outstanding employees. From the initial phone call to finishing the job was a very pleasant experience.Will definitely always go to Frank Gay for my home services. Thank you!!!

Cindy Hiskell

2024-04

Our a/c stopped working Saturday night. Mike called us within minutes of our call to their dispatch. It was late and he took the time to thoroughly explain our options along with what to expect during the install, which was scheduled promptly for the next morning. Communication has been stellar. Thank you, Mike. You were awesome!

Dan Tamburro

2024-02

Frank Gay runs a good shop. Fantastic communication taking advantage of pre and post appt texts. Calls ahead to provide ETA. Reasonable fees and a job done well. If you’re assigned Steve, consider yourself a lottery winner. He was fantastic. Don’t mess around with others, call Frank Gay.

Arthur Fagan

2024-04

Justin arrived on time. Checked out my unit and informed me of a issue. We discussed all the options and the cost involved. I made my decision and he fixed the issue and cleaned the air-conditioning system. Gave me a detailed invoice for work done. He was very polite and professional.

Stefanie Dikkenberg Komar

2024-02

We are getting a new washer and dryer and told my husband to disconnect the washer so l can clean that area. Unfortunately, the cold water faucet started leaking and couldn't shut it off. Had a flood in our laundry roomShut the main water valve and went through appointment 25 towels. Called Frank Gay Services and sent Steven Ressel. He did a great job. Explained in detail what we needed. Would call them again when we need them in the future.

Danny Simmons

2024-04

My new system was installed today and I am very pleased with the extraordinary service received from the installersThey were courteous, knowledgeable, thorough and customer oriented and delivered a quality product. They gave complete description and cleaned up thoroughly. I'm a happy customer!

villagioconstruction

2024-04

I live in the Retreat at 42nd community in Ocala, this morning the community hired the service of Frank Gay to unclog a sewage pipe in the bathroom of my unit, and it turns out that they finish the job and leave without telling you anything and when I see how the bathroom turned out, it was a total disaster of sewage dirt all over the bathroom floor, the shower and the entrance hall of my apartment, I don't understand, they are supposed to come to solve a problem but they created another problem, they are Dirty to work with, the staff and supervision of this company are a total disappointment, I do not recommend it to anyone!!!

Nathan Cabrera

2024-04

Excellent service! Zack was very professional, prompt, and presented me with an estimate before the work was started. He completed the job quickly, tested the repair, and the final bill was exactly what was estimated. No surprises! Hands down - recommend Zack and the team!

Carl Campbell

2024-04

Replaced 18 year old 2nd system. Very courteous service and expert workmanship. Added duct cleaning was very welcome. Well done!

Russell DeMeyere

2024-04

Excellent service! Developed a problem with our water heater and called Frank Gay services based on their reviews. Was able to schedule an appointment for the next afternoon. Very professional approach to notifying me of the service technicians, identity and arrival time. Great interaction with the service technician. He explained both the problem and the solution (replacement), and was able to secure some discounts in the pricing based on being a veteran and signing up for their annual homeowners plan. Also provided a contact for possible drywall problems.. Scheduled the installation of the new water heater for the following day. Very smooth transaction and service. Highly recommend both the company and the service technician.

Sheila Murphy

2024-04

Chris did a super job installing new water lines under my sink. Chris was cordial, professional and efficient. He thoroughly assessed my plumbing needs. He gave me a reasonable quote. Then Chris accurately completed the job. I highly recommend this company to anyone. I will also call on them again for future projects.

Shirley & Ron Orris

2024-04

The technician was David Garcia. He was Very considerate, polite, professional, and helpful. We told the person we talked to on the phone that we live in a mobile home; y'all don't clean ducts on mobile units. Other than that, the experience was excellent.

Bobby McQueen

2024-04

Willie Rose from Frank Gay services did a great job diagnosing the electrical problem I was having. Due to his previous experience with solar panel installation he figured out immediately what was happening. He shut off the breaker from the solar array and most of the power was restored.Unfortunately for me he wasn’t able to remedy the problem completely as Frank Gay Services doesn’t deal with solar. And now I have to deal with the company that originally installed the system.Once again Willie did a great job no problems at all, courteous, professional and kept me informed of my situation with my electrical issues.The only issue I had was with when I made the call to get a technician out to my home the person I talked to said they would be here between 6-8pm. But when I called at 8:15 for an arrival update I was told I was never put in a queue for a service call. This changed the price of the service call from $39 to $129 as they considered this an after hours emergency. I don’t feel I should have to pay extra because someone on the other end of the phone dropped the ball which made the call time later. And I will be calling Frank Gay services about this.

Shianne White

2024-04

Rey was knowledgeable and friendly when he came to service our HVAC system. He was able to resolve all of our issues and give recommendations on future projects with reasonable quotes. We are very grateful, thank you Rey we will see you for our next projects.

Leslie Ring

2024-02

Did a great job FAST! Would definitely hire them again! After the big job was finished we set up a Maintenance plan, They take very good care of their customers. Very prompt service, They are usually here the same day I call or if not then the next day. Westly was a great guy! He was very informative, and knowledgeable. He explained everything to me in detail. I would love to have him back again on the next service call.

Alfred Lopez

2024-04

Michael Glass did a great job installing my water filter. He was very knowledgeable about well systems and how they operate. He answered all my questions and did a thorough job explaining everything that needed to be done.

Karin Yeniver

2024-05

Sadly, no one likes to make that call when your A/C acts up, but I took the chance and tried Frank Gay Services for the first time, and I was very impressed with this company and Justin did a wonderful job, he was friendly, professional and answered all my questions as he went along. I would definitely use this company again and I even signed up for a year's membership. I am going to request Justin when I have them inspect my unit in 6 months.

Tommy K

2024-04

Frank Gay came out to my house for a new panel install. Willie Rose was my installer from Frank Gay Services. He was very confident in his line of work and had great knowledge and was able to explain everything to me. So glad I made the call to Frank Gay Services. Great Team at Frank Gay Services.

Steve Hellenbrand

2024-04

John was back at my home today to help resolve an issue with my outdoor plugs. It didn't take him long at all to identify what the issue was, and he had it resolved and was on his way in a short period of time.It's employees like John that keep me coming back to Frank Gay Services. I completely trust his work and when he's done I know the issue at hand will be resolved. Thanks again John!

Opening Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

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