Better Home Improvement

Jennifer Girard

2024-02

My Better Home SalesmanJonathan was unbelievably wonderful since the first time I met him. I signed a contract within an hour. My winter room is just beautiful. From the pouring of this cement, to the framing of the room, installing the windowsand roof,went so smoothly I could hardly believe it. My dog's are enjoying watching the squirrels and rabbits and I'm enjoying my bird watching. Even during the storm we had recently there was not a quiver.Thank You Better Home improvement!!!!!!Bonnie Campbell

Maria Reeves

2024-01

Excellent workmanship! Our experience with Better Home Improvement was very rewarding. From the initial consult with John, we felt comfortable and confident that we'd chosen the right company for our needs and wants. Everyone involved listened to our concerns and/or request and responded with kindness and understanding. Larry did an outstanding job installing the patio cover, and Robert did an equally superb job with the sunroom window install. In the office, Tanner kept us in the know with updates and what we could expect next. John made sure that the work being done was to their high standards. We would happily hire Better Home Improvement again for any future construction needs

Shelly Whitt

2023-09

Wow!! We are so pleased!! From the sales man Jonathan which was so personable and professional and easy to reach anytime I had any questions he was right there to answer them. The job was done in a clean and timely fashion and the outcome.. AMAZING !!! Couldn’t have asked for anything more.. They installed widows and siding! Just flawless..Services: Window installation, Exterior structural repairs, Double pane window installation & replacement

Renee Menter

2023-10

We added a sunroom to our home. Our salesperson Jonathan, was very attentive to all our wants and needs and very helpful to make this project a success. All the contractors were professional and friendly which helped to make this project less stressful. The sunroom is beautiful and is a wonderful addition to our home.Thank you Jonathan 😊Service: Home addition construction

Courtney Clayton

2024-02

I replaced the entire second story siding + my bay windows + fascia/soffit wrap. My house is STUNNING. I get compliments on the exterior every time someone comes over. It’s so beautiful and clean. It was a long hard job and all worth it in the end. Thank you for making my Tudor restoration come to life!

David James

2020-05

GREAT JOB.... Last week I wrote a review of a job that was going at my home I have since deleted that review because it was not fair to the company. One of the owners, came to my home and he explained to me how long it takes to properly install hardie siding and I was satisfied with that. We are very happy with the overall job, all the workers were professionals and they take pride in their work. My wife and I are very happy with new look of our home and it is beautiful. I am considering having sunroom added BHI will be number one on my list.

Tim S

2024-03

BHI replaced an existing 22 ft long porch roof and added a new 14 foot section. I went with Renaissance Classico that has beams on the ceiling to give it a pergola look. John the salesman was great to work with and understood what we wanted. There was going to be some customization required and I was assured that was no problem. The installer Larry was a very skilled worker having done this for a lot of years. It was a labor intensive job including some carpentry and the final result was great. Highly recommend BHI for a new porch room or screen room.

Bill

2022-05

I just had Better Home Improvement install a screen enclosure for my Lanai. The only way to describe my experience would be to say it was spectacular. From my first phone call to the business to the finished product everything was smooth. Very professional I highly recommend this company for all your home improvement needs.Sincerely,Bill

Hasan Gracanin

2023-08

Im very happy with my windows. They are professional and came back to make sure i was satisfied. Would recommend to all my family and friends.Service: General window replacement

Kevin Wall

2020-05

A Better Home Improvement went above and beyond through the whole process. They gave me a very competitive price to install Hardie siding on my house. The company and the installers were very professional and they did an incredible job taking the home from old and showing its age to a brand new quality looking home. The salesman, Steve went through the whole process and Maya was great with coordinating the dumpster and materials so they would not interfere with our driveway and cause damage to our yard. It was a truly great product completed by a group of very professional people.

Julie Brown

2023-07

We love the lanai that they built. The whole process was very professional. No pressure sell and they were willing to take the time to figure out together something that we liked but also fit our budget. Once the project was started all contractors were very professional and of high quality. Even allowing us to customize with the electric. They always responded quickly to any of our calls to the office. On top of all that they were almost half the cost of their closest competition. I definitely recommend them.Service: Home addition construction

Ron Covington

2022-05

Happy to report that I am "THRILLED" with work done by this company! Especially the thorough work performed by Larry Wesche.The entire crew from start to finish has been incredible. Want to thank Billy, Larry, Robert, Mike and Josh for their commitment to performing excellent workmanship with a great attitude.Services: General construction, Installation, Exterior painting, Carpentry services, Foundation pouring, Roof installation, Home addition construction

Bradford Dedmon

2022-05

BHI installed our patio cover and we absolutely love it. They were great at communicating and delivered a high quality product! I highly recommend using them.Service: Home addition construction

LINTON HARDY

2023-08

Better Home Improvement just finished Sunroom and covered screen patio. My wife and I are more than please. We are happy with the addition and look forward to many years of enjoying our rooms. From the initial visit, planning and completion, sales rep “Chris Buckner” returned calls, answer all questions and solved any issues as they arose. Office ladies Kenzie and Tanner exemplify what customer service should look like. All mentioned are an asset to Better Home Improvement and GREAT representation of the company. Contractors used were professional on time and proficient. Service after sale and customer satisfaction gave my wife and me an unmatched experience that we hadn’t experience in years.

Ken Me

2021-05

Love our new pergola! It expanded the use of our backyard and has provided a beautiful functional place to relax. Highly recommend BHIService: Installation

Karen Crafton

2022-05

Had a sunroom installed. Knew it would be a while before work would be started. Friendly workers. I am happy with the product. Took long to install once started (over a month), communication is somewhat lacking, but I wasn’t in a hurry. Overall satisfied.

JOHN SCHULER

2021-05

It all started with screening in a back porch area, we were very pleased with the results and soon after we realized that in order to bring our home back to life, we needed to look into replacing our siding. We went back to Better Home Improvement and contracted them to do our siding. While the work wasn't cheap, it was surprisingly affordable and they work with local banks to establish pretty good loan rates to make it even more affordable. Additionally, we decided to do our windows after our siding because the siding looked so good and based on our two other experiences with Better Home Improvement, we decided to go with them for a third time as our past experiences had been very favorable. In total, we trusted Better Home Improvement with well over $30K worth of total work to our home which for your average person is quite a bit of money. We found their workers all to be very professional on each project with a big emphasis on customer service. We have no "buyers regret" after our experience with Better Home Improvement which isn't always the case when dealing with contractors. They showed up each time, gave us everything we paid for and did it in a way that all our work is under warranty and done very professionally. Once you decide to make the investment on your home and to spend a large part of your savings to do it, you really can't ask for more than what Better Home Improvement delivered. After almost 7 months of projects, I would have to say that we have 100% faith in our choice of contractors and would not have changed a thing in our decision to invest in our home with this company. I highly recommend Better Home Improvements whether you have one job or many to accomplish, it makes good sense to go with a company like them that has a great track record and imprint in the local contracting scene in Jacksonville. Their work is warrantied and the workmanship is great. Our home looks better than we had hoped. Thanks Better Home Improvements.Services: General construction, Fan installation, Window installation, Installation, Gutter installation, General repairs

Angelina Morales

2021-05

This company was awesome! We replaced old cedar siding with hardiplank and had gutters installed and after doing a different remodel in the past with contractors that never showed up for the various phases we were apprehensive but BHI was nothing less than true professionals and priced right. The crews showed up on time and we're good about keeping everything clean during the whole process cleaning up as they progressed and each day at the end of the day! The demo, new siding, painting, and gutters crews were all excellent! I recommend them without any reservation.Services: General construction, Gutter installation

Connie J

2023-05

I was not impressed with my initial engagement with Better Homes. The person who assigns sales representatives scheduled a date and then told me it was not available immediately after I tried to confirm. There was no apology for the confusion, she just said, "That date is not available." I also received a text with the same date. I found that to be unprofessional. The salesperson was professional and informative. The pricing was comparable to competitors.

Tamara Williams

2023-05

We hired BHI to screen in our lanai. We were not satisfied with our original point of contact. The communication/ information we got from him wasn't consistent. We made it known we wanted to communicate with someone else.  We were then put in contact with Mr. Billy Hurley.Billy was phenomenal.  He communicated timely,  explained the process, scheduled the construction,  accurately ordered the appropriate materials, etc.  Whatever Billy told us,  he followed through on it,  and kept us informed.  The crews he sent out: Clint,  Sean, and Gage - construction; Mike - electrician; Eric - gutters; and Manny - roofer were all great,  very professional,  and hard workers.Our enclosure was completed a few weeks ago, we love it and look forward to spending a lot of time out there.  Thank you Billy,  we really appreciate your work ethic, and your taking away the stress that comes with home improvements.

Paige White

2023-05

Very unhappy with the management at Better Home Improvement. Consistently difficult to deal with. Long story short even after we paid the down payment they refused to ever give us estimates on timing, return our calls, explain what the next step was, etc. Took 7-8 months to build - I understand there’s supply chain delays, but to never provide a timeline estimate or let us know what was going on when we called and asked…after they were more than happy to take our down payment and not feel like they owed us any communications. Also claimed we needed flood insurance when our survey (that we sent them) says we don’t… leading to several weeks of delay and finally US having to explain to them what the survey said BY GOOGLING IT. We finally got our screen enclosure, which we loved… until… water now pools on the exposed part of the slab, and won’t/can’t drain even after everything else dries off, so it’s growing algae and bacteria. I’ve swept it out several times by brushing the water up the ‘slope’ and out the door, but I’m not going to do this every time it rains in Florida. I called to talk about it today and he told me “yep that’s a common problem, you can drill weep holes if you want”. The woman I spoke with earlier today told me to hire someone to pressure wash it. So the company solution to improper drainage on a newly built project is… for me to fix it myself. So much for warranty on workmanship! Can not NOT RECOMMEND enough.

Scott Mckee

2022-05

I just want to say that Mike and his crew were the most professional and personable people we have had at our house doing work. Their work ethic is of the highest I have seen. Maybe higher than mine. The time that Mike took to explain a few things I asked about was very appreciated. The attention to detail and cleanliness was impeccable. I wish all the other crews from the pool company had been like Mike’s crew. I would highly recommend them for any job that needs to be done. Thank you for letting them install our screen room. The experience was the most pleasant we have had. Again, Mike and his Crew are top notch in my book and I have dealt with quite a few crews over the last 6 months. They get a 10 out of 10.If you want good quality construction and professional and cleanliness beyond reproach, ask for Mike and his crew. I am OCD and very meticulous because of my job and Mike and the guys are spot on and capable of any job. They are builders not installers.Service: General construction

Gregory Alexander

2022-05

I called Better Home Improvement about some fascia/soffit repair as well as all new siding I needed. They were one of three companies we received a quote from. The quote was the lowest of the three and included one of the best warranties. I loved that they did everything by the book and I felt secure knowing the inspections were thorough and no work was done without passing them. I did have concerns about some odds and ends after and I apologized for nitpicking, but let the team know. Judy was quick to point out that it is not nitpicking to expect things to be done the way you want it when you pay for a service. She even caught issues in the pictures I sent her that I as not going to bring up. Chris was amazing at holding my hand through the whole project, as i rarely spend this kind of money and was nervous the whole time. All in all the team did an excellent job and my family is extremely happy with the results.Service: General repairs

Lauren Merlino

2023-05

Our sales person was very knowledgeable and walked us through the process. We were quoted 4-6 months from start to completion. We were very pleased when the install happened around the 4 month mark. The workers that did the install were very polite and courteous. Last piece to be completed is our fan install. We are very happy with the resultsService: Patio construction

donna johnson

2019-05

I had some major work done on my home which included a new roof, new windows and new siding. My home came out absolutely gorgeous. BHI was very easy to work with. All members of their team were polite and professional. This company was very prompt with any questions or concerns that I may have had. The work on my home was completed in a timely manner and I would recommend them if you need any type of home remodel done. I am looking forward to a screened in back porch next!! Thank you to all at Better Home Improvement!

Kathy Burton

2017-05

Better Home Improvement did an excellent job installing a new roof for my elderly parents home. Chris came in with a very thorough presentation and answered all their questions. The install was done in record time with no problems. The installers were on the roof two days and there were no issues. You couldn't even tell that they had been there except for the new roof!It took the insurance check a while to come in but Serena, the office manager was extremely patient with us and we always had positive and pleasant conversations.This is a company that was true to their word and we would use them again.

Doug Ledbetter

2022-05

We had extensive work done by BHI, including Hardie board exterior on the house and a separate shed, both painted, new windows and doors, the change of a bedroom window to French doors, new gutters. The work was prompt and professional with great, helpful supervision and energetic, hard-working crews. We could not be more pleased and highly recommend Better Home Improvement for their quality and care.Services: General door installation, Window installation, Gutter installation, Exterior painting

Cindy Plotzker

2020-05

We first contacted BHI back in November 2018 to get an idea of the cost of building a screen enclosure for our severely neglected back yard. Steve gave us some very good information. In April, we signed a contract for a 15x14 foot enclosure and couldn’t be happier! Billy did a fantastic job designing the enclosure to our specifications. Bob and Patsy did an impeccable job with the construction, and couldn’t have been nicer! Maya was always available to coordinate the next step of the project and had everything running like clockwork! Mike did a great job installing the ceiling fan we purchased so we could enjoy the room during the hot summer months! We highly recommend this company for home improvement projects. They’re the best in the business!

Betsy Nagle

2018-05

The crew at Better Home Improvement was great to work with. They put new Hardie siding on our house and had to deal with a ton of rotten wood and water damage. They cleaned up our yard every day and the workmanship was excellent! Steve and team were responsive to our questions and flexible with our changes. We would definitely use them again. We practically have a new house!

alex D

2022-05

The BHI team was very helpful and they did what they promised. Being in the military living all over I have seen some bad contractors and I always worry about getting through the job. With BHI I had no issues, they were great! Getting permits from the county was a crazy process but they helped me through it. They did get great work. Larry is a master at building screen enclosures. Their prices came in better and they did the job faster. I added a screen door to the porch and Larry got it done in less than a day and it is great. I highly recommend them.Service: General construction