4.4 (37)
243 S Nova Rd, Ormond Beach, FL 32174
(386) 310-7962
eastcoastscreenenclosures.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Melynda Jannuzzi
2024-04
I am absolutely thrilled with my patio enclosure! I cannot praise the sales process, customer service, and installation process enough. These professionals are truly top-notch! Carl made the sales process seamless, and I was delighted to have the job scheduled earlier than expected. John and his crew were efficient, respectful, and executed a beautiful installation. I have no doubt that we will be enjoying our patio for years to come.
FLY Nap Of Earth
2023-07
First of all, let me commend both John and Josiah. The both of them have meticulous attention to detail and can additionally add that they are great individuals. Both are extremely respectful of our house and family and went the extra mile to ensure we were satisfied with the job. Job well done! Oh, Carl! Let me not forget Carl.... from start to finish, he was on the task and followed up quickly. Highly recommend!
Stacey Grasdorf
2023-08
What a beautiful screen job. Came out and started work right away. Very hard working and professional. Big shout out to “John” one of the 2 guys that worked for several days to get the job done. I couldn’t have asked for a better duo.
Monica Mathis
2024-04
First let me say our pool enclosure is beautiful!!! John an crew came out and they worked hard and gave us excellent work.. I would highly recommend everyone to use East coast services l! Also prices are affordable.
George Andrews
2024-03
East Coast replaced our lanai enclosure. They were reasonably priced, flexible in scheduling, and their work was high quality. They will work with you to get the job done right, and satisfy the most strict HOA requirements. I would highly recommend the East Coast Aluminum team!
Jay Eisen
2023-05
I agree with the other comments that they are a great company did a beautiful install. Unfortunately getting them to come back has been mute. The super gutter installed on house with the cage attached does not perform as it should. I have shared photos to them sent videos since November 2021. All I get is lip service. That some one will come out to look at the issue. Then they said they only work on dry days. We live in Florida every day has a 10% chance to rain. I called them every time it rains because the water from the room overflows into the patio and then into the pool so I end up pumping the pool out. All i have asked of them is to come and install a diverter along the super gutter. They cant even follow up with that. They come for the big ticket install. I originally put it in as a warranty claim to East Coast Aluminum under the one year. The one year came and went in February 2022. Since March this year when I call and speak to office staff they inform me they are familiar with my install and complaint and that I am on a schedule. They cannot verify or share when that is. Only that I am on the board and scheduled. Just amazing customer service. I called Joe the owner in April to share my issue with. He informed me to call the office staff and clearly that has fallen on def ears. when water falls in to a gutter it should not collect then over flow into the area it was meant to cary it away from. Please see attached photos. I cannot and do not recommend them. I did once I can no longer say they did and do a great job. No one should be lied to and ignored as I am on a clear issue from the install. I still have not received a call from their office to inform me when someone is coming by. in two months it will be a year I have been complaining about a legitimate issue. It would take one guy an hour or so to correct the issue. If O had the skillset I would fix it. Thanks for nothing East Coast Aluminum! Every time it rains monsoon or not it overflows.
J Newton
2020-05
My initial contact with East Coast Aluminum began on 01/06/2020 when I left a voice message to receive an estimate on my project. While it took some time (over one week), for a response from this organization, I was able to call back myself and spoke with Karl regarding my project concerns.An estimate appointment was made, and I was given a quote($4450) on what it would take to complete my project. Concerning the work, I will have to say that I am very impressed with the quality of my completed project. While my project extended two days, I feel that the necessary time and attention to detail were provided in the completion of my project.Regarding the wait time for an estimate, communication between salesperson (Karl), and follow up after the completion of my job, I would firmly state that I was not satisfied. Yes, Karl was very professional and friendly, but I feel that it's unprofessional for a potential client to have to call multiple times to request an estimate. Also, I felt at times that Karl was very much overworked and seemed rushed through my process from beginning to end.All things said, it is for these reasons why I give East Coast Aluminum & Screen a three-star rating out of five stars. I would still recommend this organization for your project needs, and I hope that the company truly reflects upon my negative expressions and make the necessary adjustments in their service to future potential clients.
Agata Aniela Sokolska
2023-11
They rebuilt our pool enclosure and I'm very happy with the professionalism and thoroughness. It's great to be able to be in communication with the sales guy, the owner and the office manager and everyone is always on the same page. Did a lot of research before doing the project and After getting quotes from like 8 companies, I'm so relieved we chose this one! Thank you!
Kim Cox
2023-10
Awesome company. Efficient and did a great job. Recommended by a neighbor, who had much more work done than I did. Love what they did for my neighbor so I decided to hire them for my smaller job. Both jobs look beautiful. Would definitely recommend them for anyone needing screen work done.
Ray Jones
2023-12
John and Josias were an excellent team. Professional and very nice to work with! Carl our sales person was always available if I had any questions. Great job! Thank you East Coast Aluminum
Gregory Daniel
2024-01
We're very happy with the patio cover Kevin designed for our pool deck, it is far superior to the flimsy power awning we used to have!It compliments the style of our pool casita, and really gives the property a resort vibe.
Jeffrey Ponzio
2023-08
East Coast Aluminum is a great company and their work and customer service are second to none. We love the screen room they installed on our home, it is just awesome. Joe Cartwright, one of the owners came to our house and let us know what we needed and how long the work would take to get completed. The work they performed was awesome. We had a slight issue soon after completing the screen room, but they responded right away to fix the issue. We would gladly recommend East Coast Aluminum to everyone who is looking for screen room enclosures, they’re the very best.
Marc Friedman
2023-12
Highly recommend East Coast Aluminum and Screen. Carl came out for an estimate and really listened to what my vision was. John and Josias came out and knocked it out of the park. My neighbors and friends are really impressed with the elite roof and screen enclosure.
Dave Pauling
2023-05
We had East Coast Aluminum build our lanai. We are very happy with it. Very professional job, good price, it was done pretty quickly considering how busy they are. I will recommend them to anybody that asks. Carl is a very friendly and down to earth sales guy.
Joe Barker
2023-07
Came to know East Coast Aluminum through my pool contract. The guys came out, offered insights on the project, water mitigation, and things I hadn't thought about as a new pool owner. They were on-site on time, worked hard, built a beautiful enclosure and even helped trim in some areas that were difficult due to different slopes. They cleaned up and took off and left no trace. Really happy with the crew and owner, Joe.
Steve Daly
2023-05
We had an elite roof and super gutter installed in July 2022. Manager said he put his best installer on the job, we had several leaks with the first rain. I held back a few thousand dollars from the final payment because the roof and gutter leaked at installation. Manager sent out a crew to repair the leaks, it continued to leak after they "fixed it". Manager himself came out and repaired the the leaks in the roof panels and gutter joints. At this point, I paid the remaining balance owed to them. This was my mistake for trusting their service and warranty. The gutter still leaks at the joints, office or manager will not return emails, phone calls, text messages. I trusted this company because I hired them to install gutters on the house back in 2021, so for me the choice for the elite roof install was easy to make. This lack of customer service after full payment and still under warranty is poor to say the very least. I will not recommend East Coast for any work.
Lisa Veit
2023-05
This company was absolutely outstanding! From speaking with Joe for estimate to John running the crew that did my pool enclosure!! All of them were amazing, professional, communicated well and very neat. My neighbors even commented not only how beautiful my enclosure is but how hard working the crew was!!I highly recommend this company.Thank you for everything!!Lisa Veit
paul stinson
2024-03
Would not recommend this company. The final product turned out as expected, but the communication was terrible, and the project took months longer than promised.
recycleken
2019-05
Joe and the guys did a great job screening in my lanai, and the price beat three other bids by at least $400. Couldn't be happier. Highly recommend this business.
cris billiau
2023-05
Chris and Jared came and tore down and replaced my front screened in porch. They did a great job, and cleaned up before they left, in a matter of hours. It looks great ,the new door functions perfectly. The only thing I would change is we had no notice they were coming ahead of time, snd we were getting ready to go somewhere.
Lenay Gore
2021-05
So very pleased with the workmanship and professionalism of Joe and his team. They came in on time and on budget! I now have a beautiful extension of my lania thanks to the hard work of Danny and Daniel. Joe had Pearl do the pavers and right behind them came these 2 young men who worked quickly and expertly in installing the screen. Loved that Joe took care of everything from the paver contract to all permitting and inspections. I would highly recommend this company for your home.
Marc Morgan
2020-05
Joe at East Coast Aluminum is the best! Did an outstanding job on a screened in porch in 1/2018. A small piece on the door broke, and Joe came out to fix it in 12/2019 (nearly 2 years later). Stands behind their work and goes the extra mile when they didn't have to.
Penny Wanamaker
2022-05
We are extremely happy with our screen enclosure. Danny, Daniel and Chris were very professional. And they have great work ethics. I highly recommend ECA.
Terry McKinney
2024-02
very pleased with the job. I would highly recommend.
Pat Kowal
2022-05
This company just did a great job screening two areas in the front and back of our home . They were fast and efficient and handled every aspect of the project. Thanks to Joe and the team........
Ryan Fulghum
2023-05
I'm giving this company of one star for carelessness while driving. Running light when it was not clear for them to do so with their truck and trailer Causing me to have to lock up my breaks to avoid a collision!
Sherry french
2018-05
Fantastic service. Fast, easy, friendly and did an awesome job on our screen enclosure. We are very happy. Thanks again, Sherry French
Ashley Olliff
2021-05
Slow responses took 3 days after initial call to get someone to call back then another 3 to get response of a quoteI think they need help 1man run job requests 1to stay in office writing them up calling ppl back or sending Emailed QuotesIt seems they have 1man doing both so he’s tied up all day running measuring then eventually has to spend maybe Fridays in office doing ppr work
Gary Schmelzer
2018-05
We are very satisfied with our screened in porch. The company's very professional and courteous. The price was very reasonable. I highly recommend this company.
Mark Emmons
2020-05
We had our patio screened in. Great price and work was top notch. Highly recommend.
Monday | 8 AM-4 PM |
---|---|
Tuesday | 8 AM-4 PM |
Wednesday | 8 AM-4 PM |
Thursday | 8 AM-4 PM |
Friday | 8 AM-4 PM |
Saturday | Closed |
Sunday | Closed |
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