4.9 (261)
1270 Hand Ave, Ormond Beach, FL 32174
(386) 677-1856
unitedwaterrestoration.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
karen mulrooney
2024-02
Darien and Christian were wonderful making sure everything was done to properly. From explaining what needed doing to removing the flooring that was ruined by the water.They pulled up flooring that had been glued to the floors! It was removed in a matter of hours and the cleanup was done!Thank you Darien and Christian!
Kelly Bee
2024-04
Darien and Dan were awesome. They came to my home within a half an hour of calling. They were there waiting for the night making sure to finish the job. They explained everything thoroughly to me. They were very knowledgeable and made the process easy. They were definitely most helpful at a time that was very stressful. Say effectively ripped out the soaking wet padding under my carpet and installed fans throughout which dried the carpet very quickly. I highly recommend them and would use them in the future, but let's hope I don't need to. Good customer service is hard to find these days, but these guys were great. Kiddos to them
Natasha Jones
2024-04
If you want a professional restoration team with prompt communication, friendly staff, and knowledgeable technicians, United Water is the only choice. Chris Sanchez and his team were reliable, flexible, and efficient. Thank you so much for your hard work and patience with my project!
Terri Shelley
2024-02
I live in Orlando. Dan from United water Restoration came and did the punch out list. He was very respectful. Knowledgeable, perfectionist. Pleasant to have in my home. I would highly recommend him
Paige Lynch, D.C.
2024-05
Travis was wonderful! He took his time inspecting the area that was damaged, and was very kind a Curtis. He gave me a fair quote, and expired the plan of action well. I look forward to working with when they return to complete the job.
Christina M. Teta
2024-05
Travis called me on his way to let me know when he was coming! He was knowledgeable, efficient & professional đ let me know what he was going to do with the drying machines & the assessment of the water damage. He was also compassionate about my dilemma đł. Thank you!! Christina M Teta
Murdy Burdy
2024-01
This company is amazing. They responded extremely fast with urgency. Darren was amazing. He took care with my home during a very stressful situation. The equipment, the care he took in sanitizing my home and how quickly they responded with care. We need more companies out there like this wish I wouldâve known about this company during hurricane Ian! Amazing people caring about families and their safety! Thank you guys so much thank you Darren for putting us first this evening!!!!
suzanna Boccard
2023-09
The team from The United Water Restoration Company is absolutely amazing⊠I was a total emotional mess until CJ and Darien showed up to ease my mind.They quickly determined where the water was coming from and eliminated the source and vacuumed up the water⊠they left the proper equipment to dry the property out .The next day they were back to remove the the wettest flooring.I told them that I had prior issues from mold toxicity and they quickly brought Hepa filters in ⊠The one dry area in my condo has a hepa filter and a zip enclosure to be used as a doorway and I am able to sleep đŽ safely and soundly knowing my breathing wonât be adversely affected!! Mark, I believe to be the team manager was wonderful bringing me a fantastic Chicken sandwich and other refreshments as this was my first night sleeping in my NĂ©w condo and my life was in an upheaval until they arrived! I highly recommend this fantastic team !!! Thank you đ all again !Services: Flood cleanup, Water removal, Water damage-related cleanup & repair
Nick Sak
2024-03
I was very impressed with the tech who came to the house, Travis. He was quite thorough and conscientious, prepared a diagram of the work to be done, and discussed recommendations and options for how to proceed. He communicated with supervisory staff as needed, and throughout the preparation and setup I never felt uncomfortable with the decision to hire this firm for the cleanup process.
Rich Odierno (Richie)
2024-04
Chris is very professional polite and courteous! Chris is also a straight shooter honest to the point doesnât hide anything explains every single thing he does and doesnât make you like youâre just another job he treats you like a person. He is the type of person I look for in company when Iâm hiring a company to do any work in my home!
Tyler Baurick
2023-12
I couldnât be more pleased with this company. They were extremely professional and acted promptly. Travis was the original contact who was sympathetic towards our situation and was happy to help us. They were at our house within the hour to inspect the damage and give us a quote. Christian was with him who also was very knowledgeable and professional. They completed the work on site in a very timely manner while keeping the home clean and safe. This team has a clear understanding of their profession and gets the job done with confidence.
Raymond Pirrello
2024-04
I was very impressed with Travis and Christian. They were very polite very detailed and I donât think they missed anything.. I would recommend them on any job
Idella Mccray
2024-01
I was really satisfied with what Travis had done. He was kind and generous. He had a lot of patience and was good at what he did. I could not be more satisfied with the company and would definitely recommend to anyone.
Louis Vigliotti
2024-01
BEST IN THE BUSINESS!!! Ive been working with MARK BURGER on behalf of the UWRG for over 8 years as a licensed plumbing contractor and professional engineer. His communication skills couldnât be better. If I call during an emergency and donât get an answer, which rarely happens, Iâll get a call back within 10 minutes. Besides excelling in his industry, Mark is a pleasure to work with and truly cares about helping everyone in anyway. The service provided by this company is top notch and Iâll never hesitate to call them when presented with a disaster!
Sabrina Santos
2023-12
Christian and Darien came out to do an estimate on potentially remediating a mold problem we found only 2 months after purchasing our home. They did a very thorough job and were highly knowledgeable. They gave some great advice on what we could do and recommended a hygienist to inspect and determine how bad the mold really is. We appreciated all of their time and info.
Cameron Ninham
2024-03
Very happy with the services from UWRS. Bradley always stayed in touch with us to keep us up to date on project status. All of our concerns and questions were always addressed and answered. No issues or problems with the company. Highly recommend.
Janice Voshell
2024-02
Chris Jackson was very professional, on time and very informative about the procedure. He put me at ease and answered all my questions. I would truly recommend United Water Restoration Group to my family and friends.
Keisuke Miyazaki
2024-03
After my water pipe burst in the living room, Darien and Christian came by same day and every day thereafter for two weeks checked the equipment/dehumidifiers and property. After conducting a through initial test, drew a diagram where water damage and mold were growing behind the walls to assist with the insurance claim.They were consistent in the follow up and notified me on the situation throughout the entire ordeal.
Mike Pacer
2024-04
Travis is very polite and professional.Has kept us informed of all that he his doing and why.Would highly recommend this company and Travis
Karen C
2024-02
We had United Water Restoration come to help detect if we had a leak due to the ceiling staining. Our technician Darien was very professional and knowledgeableHe detected our leak and answered all our questions and concerns. I would recommend this company.
Shelia Konietzky
2024-04
What an amazing group of people, they were on time and thorough with the whole process, they really saved me when I had my foundation leak!! They kept in touch with me the whole time, I knew what the next steps were and they were just so great, making the process so much easier!! Thank you United Water Restoration!! Thank you again, Darien!You guys are the best!!!
Karen DuPont
2024-04
Darien was wonderful, professional. Discussed options talked to my son who is going to do the work. Thanks
Marwan Elahi Shaikh
2024-04
Travis was great to work with. Friendly, respectful, and honest. He was knowledgeable and answered all my questions.
Alan A. Kropa
2024-03
We had a over flow sink, Travis Kuell, and Dan Clough promptly arrived and did a great job cleaning up. We are thankful for their efforts.
Curabarber1
2024-03
We highly recommend Travis KUELL& his team Christian, CJ with United Water Restoration Group. Excellent work, very thorough. Arrives quickly. đđŒđđŒđđŒ
Lynn Garrison
2024-01
Darien was on time and very professional. He explained everything along the way so I didnât get overwhelmed at the end. Explained the process for the next few day so I knew what to expect. All together a very positive review for Darien Linville!!
Michael Battiato
2024-01
After a broken water line flooded my home we were in panic mode and didnât know what to do. We were referred to United Water Restoration Group by the repair plumber. In mere minutes after reaching out for their help we received a call from Mr. Mark Burger assuring us they could help immediately. Sure enough within the hour a technician arrived, performed his diagnostic and presented us with some healthy options to get things started. From start to finish the service was purely white glove. When we had a questions and placed a phone call to Mark our calls were always answered as were all questions and inquiries. It was such a relief to make it through what seemed like would be a frustrating and stressful process with such ease and peace of mind. I would recommend the United Water Restoration Group team and Mark Burger to ANYONE who finds themselves in an unfortunate situation as we did. Thank you United Water Restoration Group and thank you Mark Burger!
Calli Simeonidis
2024-05
Travis is excellent and very helpful explaining the water restoration process. He was very thorough and provided great customer service.
Adam DePasqua
2024-03
Christian and Travis were great and very thorough through the process. They answered all my questions and helped me find where my issues were.
Diane Linnell
2024-02
United Water Restoration was wonderful and professional both by phone and with the techs they sent out for face-to-face interactions. They were helpful on deodorizing, clearing and cleaning up after a death.
Monday | Open 24 hours |
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Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Friday | Open 24 hours |
Saturday | Open 24 hours |
Sunday | Open 24 hours |
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