5 (49)
2849 Paces Ferry Rd SE Suite 130, Atlanta, GA 30339
(404) 777-1297
pacificexteriorsllc.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Adam Powers (MtEverest)
2024-02
We had Pacific Exteriors do a complete replacement and upgrade of siding and paint for our 25 year old home in Kennesaw Georgia and are extremely pleased with the results. This was a large project that spanned multiple weeks but our project management team Pavel and Aysha made it very smooth. The construction team’s attention to detail and thoroughness were excellent. Various before and after pics are attached to this review. Highly recommended.
Brad Ward
2024-04
After meeting with several local companies here in Georgia to complete a total restoration of the exterior of my home, I decided to move forward with Pacific Exterior’s for several reasons. In my initial meeting with Dewand, I was impressed with his knowledge of products/options, his professionalism, and his overall interest and excitement in helping me make my vision come to fruition.This restoration was a large project that spanned about 2 months. I had Pacific Exteriors replace all windows and remove the wooden exterior to be replaced with Hardie Plank.Shortly after signing on the project, I was introduced to Aysha, my project administrator. Aysha was amazing to work with. She kept me updated on every single step throughout the timeline of the project and never missed a detail. I knew exactly what was going to happen and when it was going to happen. From the initial dropping of the materials to my final walk-through, Aysha was there and always made herself available to answer all my questions throughout the process.James, my project manager, was a pleasure to work with. His knowledge of home repair and attention to detail is unmatched. James went above and beyond to ensure that each step of the restoration was completed correctly; pointing out and correcting any issues along the way before I had to reach out to him. I couldn’t have asked for a better team to work with on this project. To say I am impressed would be an understatement.While I was hesitant in the beginning due to the financial investment; seeing the finished product reassures me that I made the right decision that will preserve my home for decades. Thank you to the entire Pacific Exteriors Team for your dedication and professionalism!
Charlie Frankel
2024-04
As a corporate transferee throughout my career, I have purchased 7 residences. With these homes came the opportunity to engage with literally every trade involved in the home improvement process.I am a very careful buyer of goods and services and do my due diligence on a company before I will let them even bid on a project, much less award them the business.With regard to Pacific Exteriors, they rate #1 on my list of home improvements vendors. Why? Because everything that was promised at the time I signed the agreement came to fruition and more.This company lasers on customer satisfaction, and they deliver as promised because they have processes in place to ensure 5-Star work and the people in place who deliver 100% satisfaction.I was lucky enough to be assigned to the quality control team of Pavel and Aysha and they delivered beyond expectations. In every project I have ever done, there is always going to be a hiccup or two along the way. The question is…How does the company respond in these situations? With Pacific Exteriors, you can rest easy because they catch any blips before they become problems. Plus, their attitudes never leave the “high road.”I have been a part of books published on customer service and I could write a chapter just on how well Pavel and Aysha do their jobs and what separates them by leaps and bounds from any others I have done business with and give specifics that are rarely found in today’s home improvement trade. They are without question the very best.This is a company that comes with high integrity and it is because of the quality of associates it hires.I’m only sorry that every other contractor I work with, the vast majority of which are extremely good at what they do, still don’t hit the bar that Pacific Exteriors has set.Thank you for an incredible hassle-free experience!
Steven Becker
2024-01
Dewand did a very thorough job of walking us through the estimate step- by-step, the company, and the product. We were very impressed with his knowledge and honesty way more than anyone else we had come to our home for an estimate.
Jeffery Dommond
2024-02
Representative of Pacific exteriors, Mr. Dewand Hicks was very knowledgeable and detail minded in his presentation he took the time to explain every detail and process that we will go through inGetting siding for our home. we were very impressed with his presentation and will definitely consider using Pacific exteriors for our needs
Eddie Oalmann
2023-08
Rel arrived on time, introduced himself and was very respectful of my property. He actively listened to my concerns and requests. The pricing was broken down exactly the way I needed it. He was very clear on what was clearly covered as well as how he spoke with the owner about being able to accommodate my specialized requests. Rel was extremely patient with me as I discussed how aspects of this project would set me up for my other upcoming projects.I never felt rushed or that any topics were out of scope for discussion. I found Rel to be extremely knowledgeable not only about the products his company sold, but what the market is doing and how Pacific Exteriors has strategically entered the Atlanta markets and are making a difference.I greatly appreciate the high expectations the owner has set for his employees as well as the hands-on approach to training he conducts with all of his employees. If only more companies were as quality minded, customer focused and more importantly, employee centric as Pacific Exteriors.
Sunny Summers
2024-04
This is a complete turnkey service they have thought of just about everything price is reasonable presentation excellent Their sales staff is very knowledgeable this is all they do and they become very good at it
Denetra Henderson
2023-08
Dewand made my free estimate a very informative & pleasant experience. He was extremely knowledgeable & friendly! My husband & I are discussing & deciding our next course of action with Pacific Exteriors LLC & hopefully it will be to use them as the company to restore our forever home.
Linda Robles Ro-Bless
2023-12
As Dewand walked me around my home and identified things that "I identified as "Demolition-Ready", sell, or count my losses and move on.He returned to his mobile office; put together a proposal, which included lifetime guarantees and other bonuses.I just bought my home 3 years ago and was starting to feel bamboozled.Dewand (Pacific Exteriors, LLC.) has given me hope with pricing that I thought was out of reach.Im looking forward to the project.#Professional#Hospitable#Honest#About That Business!!Thank you, Dewand!Thanks PE for sending your best representative!1st Class
Sharon Jackson
2023-08
Clarke Herrin visit has been one of the most professional, detailed presentations I’ve had the pleasure to witness in a long time. He has discovered an amenable balance between sales and customer satisfaction. While I have been in my home for a few years, I still feel like a new homeowner most of the time. One of the things I enjoyed and respected most was that he invited me to walk with him during the assessment of my home’s current exterior. Photos helped me understand the challenges ahead. I look forward to working with James Hardie soon. Thanks Clarke Herrin.
HHIC Green Building Solutions of America
2023-07
I read abour and researched several different companies. Pacific Exteriors background, reviews and products impressed me. When Clarke Herrin visited my home he was on time, knowledgeable, professional and low key and polite. Clarke's suggestions and patience was very much appreciated. The other 2 companies that came our were high pressure and not very knowledgeable at all.My wife and I feel really happy and relieved that we chose Pacific Exteriors.Service: Exterior painting
Steven Hardee
2023-08
This review is regarding our experience with Dewand. We have had multiple vendors come into our home and provide sales presentations for siding, window, garage door, and HVAC replacements.Dewand, with Pacific Exteriors, was the most professional, courteous, and knowledgeable vendor representative we met. His presentation was the most complete, comprehensive, and informative.Dewand answered all questions we had during the presentation, and has been very responsive to our questions and concerns we brought to him days following his presentations.
john hill
2023-08
Clarke Herrin did a wonderful job representing this company.Very professional and personable.Detailed info in a manner that was concise and not a long drawn out pitch.All questions were answered quick and knowledgeable .Wish more we’re like him
Yvonne Robinson
2023-08
The Pacific Exteriors representative Dewand Hicks’ presentation, assurances and explanations of this companies quality work and materials was excellent. It provided me with the confidence needed to make an informed decision in choosing this company to do the much needed work on my forever home.
Carlinda Nelson
2023-08
Dewand Hicks was absolutely professional and educated me and my husband about the entire process of residing out home. I know more about the process than I ever imagined. He was on time for the appointment and was straight to the point. I was most impressed with his professionalism and knowledge.
Mark Snelling
2023-07
Clarke is one of the most professional and personal people I've ever encountered. He was on time and very knowledgeable about windows. He explained the differences between his windows and those of his competitors, but ultimately it was his passion and personality that led me to sign with him over the other companies that came out. Since then, my windows were installed and they look beautiful.
Kci Archibald
2023-08
I had an appointment with Rel N. to discuss my project and to get an estimate. He was very helpful. He broke everything down really well and explained all the details. It was extremely informative and really gave me a good look at my options. Because of him, Pacific Exteriors is a strong choice for my siding project.
Mr No Body
2023-08
Dewand He was really thorough and very professional in his presentation. We truly appreciate him answering all if our question and spending time to make sure we got all things covered so we can make an informed decision on this big purchase.
Suga Plum
2023-12
Dewand was very professional, knowledgeable and presentable. I am very happy with r the presentation and plan to use this company for my siding.
Sarah Williams
2023-08
Dewand is knowledgeable, thorough, and professional. He clearly knows his company and represents them well. We have received multiple bids to replace our siding. Dewand, hands-down, gave the most thorough, itemized bid.Great guy!
William Watkins
2023-07
Rel represented Pacific Exteriors well. He explained the history and the process to my understanding. He made a good argument for the value of the product and the quality of the service given with the installation. I will make my decision this weekend.
Clementine Hakizimana
2023-08
Dewand was very professional and very informative. He took the time to listen and to address any concerns I had, without judgement. I did not feel pressured to sign as I have experienced it with other representatives.
Deborah Stein
2023-08
Mr. Hicks was a bounty of information and very proud to be a representative of Pacific Exterior LLC. He was easy going and answered all of my questions with ease and intellect. Definitely worth the time and information.
Aranette Neely
2023-08
Rel was very professional, knowledgeable, and great deliverance of reviewing estimates. He was very courtesy and polite. Thanks for a job well done.
shelly moreland
2023-07
Very impressed with the entire process and the end results look fantastic. Clarke Herrin is honest and honored everything agreed upon with upmost professionalism. Highly recommend! Excellent experience. Thank you Clarke Herrin!!!
Sanderia Lufa Britt
2023-08
I received a quote. The company shows to have an excellent rating within Georgia and outside of Georgia. I see that they are very detailed in everything. I hope we have the opportunity to receive their services for our home.
Patrick Worcester
2023-08
Rel Nascimento was our POC for this estimate. He was very punctual, very professional, and new the business we were discussing inside and out.Rel deserves a raise.
Shauna Renee
2023-08
Rel was awesome! He was prompt, attentive, and very informative and helpful with suggestions for our siding repair. I would highly recommend this company and Rel.
Marie Smith
2024-02
The team at Pacific Exteriors did an amazing job replacing my siding, windows, and painting my house.
patricia morrow
2024-01
Dew and gave an excellent overall presentation of what I can expect from your company
Monday | 8 AM-5 PM |
---|---|
Tuesday | 8 AM-5 PM |
Wednesday | 8 AM-5 PM |
Thursday | 8 AM-5 PM |
Friday | 8 AM-5 PM |
Saturday | Closed |
Sunday | Closed |
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