RCB Roofing

Carol C

2024-04

Our roof was old and had some damp spots in our attic. We got 3 estimates from 3 highly rated companies, including RCB Roofing. We were impressed with RCB Chris's communication, knowledge of the business, down-to-earth personality, and explanation of RCB's products and process. We were very pleased that RCB's estimate was the lowest, and we signed the quote online that night. The scheduler, Mark, was friendly and quickly scheduled our job. On roofing day, the RCB team arrived on time and worked diligently to replace the rotten roof decking, install a ridge vent, shingles, and the various components of our new roof. The team cleaned up very well when they finished our project just before sundown. We highly recommend RCB Roofing without hesitation!

Janice Messer

2023-04

We are located in East Tennessee and hired RCB ( project manager Holly Rahe)We must have got the worst roofing crew EVER. The photos speak for their self. Our siding is ruined! 2 attempts were made to fix the issues and they still did not repair the damage, in fact the used spay paint to paint the flashing. WHO DOES THIS! Holly was rude and insisted she was done , stating they had fixed the problem. Maybe this post will get a call from RCBService: Roof installation

G Gordon

2024-03

These people came BANGING on our door multiple times at night, scaring the daylights out of us for no other reason than 'advertising.' We clearly have a gate and 'do not trespass' sign in front of our door for a reason (child who is flight risk). If we wanted your business we would call you for an estimate. If we ever need roofing done we will certainly NOT call you for the rude way we were treated by your people.

Bill Thomas

2023-12

One day and done to perfection. Well prepared and well oiled machine. You will Never go wrong with RCB.

Sara King

2024-03

Excellent job! done in one day! All cleaned up and beautiful new roof! I would recommend RCB roofing company to anyone in need of a new rood.

Amy Freeman

2023-11

Our local Lowes put us in contact wirh Michail Engels from RCB Roofing. He is very professional and very knowledgeable. From start to finish he was in contact with us and was there with the RCB crew the day they were replacing the roof on our home. Both the crew and Mike did a great job. I would recommend Mike and RCB to anyone in need of a roof repair or replacement.

B B

2023-11

I had my roof put on about a year ago. I now have leaks. I have spoken with Casey and he told me his rep Austin would come and take a look at it. I got the run around and was a day late.Was told that Austin would come back after Thanksgiving to look at my Roof and do a water test. Austin never called and stated that to me through text message that he does not work for RCB any more. I just want my roof and celling fixed. I already paid for the service now..I just want what i paid for

Steve Sartori

2023-09

My local Lowe’s Store connected me with RCB Roofing for my roof replacement project. Chris Parsons provided me with a competitive quote, and his professionalism and communication skills helped me decide to go with RCB. He was helpful and patient in walking me through the process of securing a discount with a Lowe’s credit card.Cody Cowan was the project manager. When the project was delayed due to unforeseen circumstances, he recruited extra manpower and the estimated two-day job was completed in only one day. He was attentive to our comments and questions along the way, and went above and beyond in addressing all of our concerns.Thank you Chris, Cody, and RCB Roofing. Well done! Highly recommended!Service: Roof installation

Preppy Vids

2023-04

Cody was very professional, ran the crew on-site professionally. Communication was great and attention to details on roof through start to finish were very pleasing . He definitely is your go to guy . Definitely deserves a bonus !!!!!! Thank you Cody Cowan for the great hospitality shown by you and the hospitality. Would recommend 10 out of 10 . Great job !!!!Services: Roof repair for storm & wind damage, Roof inspection, Attic venting, Roof installation

Carol Brewer

2023-10

Recently I reached out to a Lowes Store to arrange a roof replacement on my house and garage. RCB Roofing was contracted for my work and Cody Cowan was assigned as my project manager. I highly commend Cody for his excellence in supervising his work crew and in the close attention he gave to the quality of my project. He went the extra mile to make sure that I was satisfied with the finished result. Thank you, Cody!! Keep up the excellent work!!

E J West

2023-11

As a homeowner replacing a roof can be very stressful especially given the cost of architectural shingles, and timelines for completion.However, I must say the RCB team consisting of DJ Forrester (Sales Mgr), who had the patience to answer all my questions no matter how many times I bit my nails not knowing what to expect.And both Brandon Stacey and Pat McCann (project managers), who were on site to ensure everything went smoothly, and the installation crew led by Ancelmo who made it happen.Kudos to everyone for a job successfully well done !!

Richard Todd

2024-01

I highly recommend RCB Roofing. From start to finish the communication and service was excellent. Everything was done exactly as they said. The roofing crew was professional and efficient and did a great job.

Cheryl Grazier

2023-08

Holly was great to work with. Offering different financial options through Lowes. Several options to fit different budgets. Being available when I had questions even on the actual work day, and reassuring me that it was normal. When they were finished, it was a wonderfully well executed roof that looks so much better than the replaced one. Thank you for your understanding. ;) I would definitely recommend them if you're looking to have your roof replaced.

Phil McFarlane

2023-04

RCB replaced my shingled roof. Rarely do you have a project go so well from initial contact to completion. The knowledge and professional approach of the representative (Holly) was the deciding factor. To have a roof completely replaced with high quality work and first quality materials in 1.5 days was amazing. Project manager (Tom) was attentive to detail and the roofing crew's proficiency and work habits were great. RCB, as a Lowe's preferred vendor, had a very easy portal to view the detailed contract specifications and make payments. Project was done promptly and with quick response to any questions I had. RCB was not lowest bid, but I have no doubt I easily received the best value.Service: Roof installation

Tiffany Ryan

2023-04

I’ve never used this business, however I called them today about a sign put in front of my home with a sign for a company I had used. The owner was very apologetic and explained this is not how things are normally done. He told me I could take the sign down and didn’t hesitate to try to find out who had placed the sign. After several minutes we realized we both know who placed the sign and it has been rectified. I may not need a roof now but if I ever move this will be a company I consider based on the owners professionalism.

Adrian Cameron

2023-10

I am a disabled veteran who has spent one tour in Iraq and three tours in Afghanistan, and it was this roof replacement that ended up being the worst experience of my life. They pushed my installation date back a week because of a supply issue. I do not fault them for that. When the day came for them to install the roof they didn't show. I contacted them and they told me that they would be there "tomorrow". This was a Tuesday. This repeated for the remainder of the week. Each day they told me that they would be there the next day. They finally showed up Saturday and completed the roof installation by Sunday evening. The completed roof did look good, but the crew had neglected to clean out all of the scrap materials and shingles from inside of my gutters. It just so happened that while I was contemplating calling back to complain or just clean out the gutters myself, it rained. Low and behold, there was a considerable leak inside my house that was not there prior to the roof installation. I called them to let them know. They said that this had never happened before, and they would be out to fix it immediately. We ended up playing the "we will be there tomorrow" game again for another week before someone showed up to fix the leak. After they showed up and "fixed" the roof, it rained again and guess what? Yep! Still leaking into my house. Who knows how much water damage this is causing by now. I called them again and AGAIN we played the "someone will be there tomorrow" game. Frustrated is not even a word that can describe how I am feeling by now. They came out to do another repair. I'm currently waiting for rain to see if they corrected it properly yet. Also, while they did clean out the gutters when they came to fix the leak the first time (I went out and asked them to) the dumpster that they had dropped off two weeks prior to the original start date is still here. It has been here for about six or seven weeks now. I have texted, emailed, and called various people from RCB trying to get someone to get the dumpster out of my yard to no avail. Seriously worst experience ever...Service: Roof installation

Moondy Jeffrey

2023-10

Just completed a full roof replacement with architectural shingles and flat roofing over new iso board. Could not be happier with the crew and the support staff including Stacy and DJ. The crew were workmanlike, thorough and fast. Highly recommend this team in the Atlanta area.

gary sloniker

2023-06

From start to finish these guys were the best. They helped me thru the entire process of choosing the right roof for my house, getting the financing I needed and scheduling the job. From Steve Thomas, whom was my first contact to Ben the site supervisor to the installers whom I'm sorry to say I don't know their names (except for Shorty the crew leader) were very professional and worked very hard to put a beautiful roof on my. My thanks to everyone that was here.Service: Roof installation

Angie Tyler

2023-12

Very professional! and they stand on their word. Did such a wonderful job for my family. I recommended them to my co-worker and she is very satisfied as well!

Beverlyn N Finney

2024-02

Crew showed up on time, kept us informed as they completed our roof in a very timely manner. Most importantlythey cleaned up and left everything theyway they found it when they arrived.

Lois Elaine Barrett

2023-04

Cody Cowan was an excellent supervisor and project manager. Kept crew busy and constantly demanded great work! Thanks!Services: Roof repair, Roof installation, Roof damage repair

melvin smalls

2023-04

RCB roofing entire staff to include Chris, Robert and their entire crew were awesome from beginning until the completion of the project. We were informed of every detail in preparation of our roof installation.The crew arrived earlier than scheduled and they worked diligently until the project was done. The crew clean up was amazing. They left our property the same way that they found it. No trash, nails or debris.Job well done and we are completely satisfied. We will be more than happy to work with RCB Roofing again and would highly recommend them to anyone needing roofing services.Service: Roof installation

Jessie Norcross

2023-04

We just had our New Roof installed and we were so impressed with the whole process. We will recommend this Company to everyone! Chris Parsons was very professional and thorough with his estimate. We had a lower estimate already but decided on RCB because of Chris. Next comes Robert Nettles who coordinated the install with us. He made us feel confident with our choice. He was very thorough as well and our roof was completed in a Day with fantastic results! We feel it could not have gone any better! I highly recommend this Company! Thank you Chris and Robert!Service: Roof installation

Robert Strickland

2023-08

I called RBC Roofing to inspect my roof, and Chris Boynton, the Director of Training went out of his way to give me a visit on his way to the office. He was knowledgeable, efficient and very professional. I would not hesitate to recommend RCB Roofing to anyone. Very pleased.Robert Strickland

Sean Dolan

2023-04

RCB is the way to go!!! Holly was incredibly helpful! She went above and beyond from start to finish and kept me in the loop throughout the whole process! Hands down best value, quality work, and service out there!!! We had a 20 year old roof that was beyond repair and their quote for a total roof install was several thousands less than another local roofing company. The crew was on time, professional, and did an amazing job! Not to mention, my yard and driveway were spotless when they left. My wife and I couldn’t be happier with the work done by RCB!Service: Roof installation

Stephen Kramp

2023-04

I used RCB Roofing to replace my roof several months ago. This is what I noticed sequentially:- Chris went up on my roof, when promised, to inspect and to prepare a quote.- He knew his business and explained his quote, in detail.- He agreed to re-install the existing gutters, instead of replacing them.- His quote was over 20% less than the other quote. (I contacted five roofers, but only three showed up and only two quoted.)- He was at my house for virtually, or literally, the entire time of the installation, making sure every step in the process was performed properly.- After the crew left, he combed the site making sure everything was cleaned up perfectly.- The job looks perfect, on time, and as promised.Note: The job looked very easy, but with a 120 year old house and replacing all of the plywood, and some of the support structure, it was less than perfectly strait forward. (And I wasn't charged extra for some of the additional support work that was needed.)There was no part of the process that was handled less than professionally and perfectly. I would not hesitate to use, or to recommend to a friend, RCB Roofing and Chris again.Services: Gutter installation, Roof installation

Derrick

2023-04

I live out of state but own a rental house in Georgia . I decided to use Lowes for the project after talking with Chris over the phone. He was thorough and really informative while walking me through the entire process. I needed financing for the project which Chris easily helped me with. He got me approved within minutes for the entire project!!!.Robert was the project manager for the project and updated me with pictures throughout the day. He was a fun guy to chat with!! The roof looks great in all the pictures and my tenant said the crew was very respectful and did an excellent job cleaning up. My wife likes to tell me I complain a lot but I cannot think of a single thing I am not happy with!!!! I would definitely recommend them to anyone in the area. Thank you Chris, Robert, Lowes & RCB Roofing!!!!Service: Roof installation

Brandon McKinney

2024-01

They did my roof in only 1 day, and it looks great! They kept me well informed throughout the process.

Jonathan Jonas

2023-04

I was most impressed by the level of communication between all parties involved in this roof replacement project. From the beginning, I felt valued as a customer and was treated with respect. I received courteous service from Trina, Shawn (Sean?) and Mark during each and every phone call. Not only did the items required for the job show up as scheduled, on the day the installation was commencing, I was witness to one of the most organized group of employees that I have ever had the pleasure of meeting. They went above my expectations by cleaning the gutters (which I had not even considered until they were here) in order to install the new drip edges around the perimeter of the roof. Any place they came upon weak or rotting support structure, it was pointed out and repaired to ensure the roofing materials being used did not "sag" or create future issues (that might have resulted in leaks or collapse, even). Finally, because we had erred on the side of caution and ordered more of the decking than was needed to place the shingles, we were given a refund for all unused materials. Lastly, and to their credit, knowing that I was a Veteran - they were able to not only provide information regarding a rebate (Sponsored by GAF), but helped me to fill the paperwork out over the phone (a great convenience for myself and my wife). If you want better than the best, start with Lowe's - and hope you get to work with RCB Roofing.Services: Roof repair, Roof installation, Gutter cleaning, Attic venting installation

Jeff Burnett

2023-04

Thanks for the new Roof!I decided to have a new roof put on and went with Lowes for the financing options / GAF materials and their installer RCB Roofing. Working with Trina Britt (Roofing Specialist) made all the difference with my decision and overall understanding of the installation process, material options, how things would happen step by step, scheduling options, and who would be involved. Trina’s communications by voice, text, and email were timely and provided me with confidence that I was working with the right organization. I truly appreciate her approach to ensure the customer was provided with the answers and options to make an informed decision with no pressure to move forward. The project manager Kevin Campbell did a great done as well, ensuring steady state of information flow (with me and the wife), prior to / during / and after the job was done. Kevin also ensured the crew was provided with feedback (protect our new heat pump systems and ensured we were able to pull our vehicles back into the driveway – daily clean-up / nail swipe due to HOA restrictions of no parking on the street overnight). Yes, I use them again and recommend them to others. It's good to know there are still good reputable businesses that do what they say, without any surprises or issues - this is one of them!JeffService: Roof installation