Paul Davis Restoration of Augusta/Aiken

Gary Widener

2024-03

Severe water damage from busted upstairs water line. Called Mark at Paul Davis Restoration.Had his people in within an hour to make sure that house was safe for family. Worked with Insurance company to make sure I was fully informed and answered my questions.What sold me on this Company was the honesty and the promises that were made they lived up to.This took place one month before Thanksgiving. Had Family flying in and Mark promised to get my house where we could enjoy and not move.He came in himself to help.The Damage was massive. Floors, ceiling, painting wiring, packing up our belongings.I also left my house opened some day's to travel for work and fully trusted his crews, always had a manager on site.This was the second time I had Damage, wish I had called Paul Davis on the first incident.His crew would have probably to, sense they had to fixed the first well known company's repairs at no extra charge.Two words Honesty, Reliability.Sincerely Gary Widener

T Hall

2023-07

Unfortunately these reviews only go up to five stars. I would hands down give a solid 10. Of our house was obliterated by an enormous oak tree a week ago. Took two days to remove the tree and initial restoration. Roofers unsure how to tarp it. Their intentions were to leave it open for a week or two until the inspection cleared, the structure sound to start putting limited bracing in.I reached out to many companies late on a Saturday afternoon Paul Davis responded within 30 minutes and was able to preposition a boom that evening and start working immediately the next day - literally saving thousands in water damages.They came with a full crew. They came with the boom they had generators accessible and not dependent on our electricity. The team discussed how to tackle the project and the safest manner and executed. It took him the entire day to tarp but at the end of the day I wouldn't have hired anybody else!Thank you, Paul Davis! And a big shout out to Mark and team!Service: Roofing

Yolanda Ballard

2024-02

No Call Backs! I can only post my experience which wasn't good because they never returned my call. The lady said they were out the week before last and said she will give someone my contact information and someone would set up a time to come out last week and NOTHING! Glad the damage wasn't severe!!

Julie Story

2024-01

Jason and his crew responded before I could blink! They got right to work and were very professional, personable, and knowledgeable. They explained what they were doing and why.

Susan billups

2023-04

For both of our major home repairs Paul Davis Restoration has gone above and beyond with their service. For your home improvements and more they should be your first choice. They are highly recommended. Special thanks to Matt we really appreciate and love the work your team has provided. Thanks again and we forwards to working with you in the future.Services: Roofing, Flooring, Water damage-related cleanup & repair

matt eger

2023-04

In June of 2018, a tree fell on my house during an evening storm and I called Paul Davis Restoration of Augusta to respond.Overall, the initial response team is the only positive interaction from this whole ordeal. After the initial response, however, it was extremely hard to get them out to perform repairs, taking over 2 months to finally complete.The sheetrock work and painting came out nice once completed, but will need to be redone due to the atrocious roof work. A week after the installation, it started leaking (2018), again after 2 years (2020), and yet again during the 4th year (2022). It was at this point Mark from Paul Davis stopped returning my calls.All repairs performed by Paul Davis’s “roofing experts” have been ineffective to say the least. But after having a second roofing company come out, it was discovered just HOW ineffective.It was revealed that some repairs were made with bathroom caulk. No ice and water shield were applied to the valleys on the initial installation, causing the decking to be comprised and needing replacement. Certain points in the valleys had joints being met at the center of valley. They did not replace the old vents on the roof, but reinstalled the old vents, many of which were damaged. The roofing shingles were ripped instead of being cut by the Paul Davis team. Lastly (at least lastly to yet be discovered), the clean up behind them left nails in the yard and damage to the gutters. The quality of the install and repairs on the roof from Paul Davis are amateur at best.This roof is 4 years old and we’ve already spent thousands on repairs due to the incompetency of Paul Davis‘s Restoration team located in Augusta. I cannot imagine myself in any situation where I would recommend them to anybody, just recommend to run the other way.Services: Roofing, Flooring, Water damage-related cleanup & repair, Painting

Brenda Sharpe

2023-04

I would recommend this company to my friends. They were in my home for several weeks and were always very professional. They always cleaned up and did not leave a mess. The workers were easy to communicate with. The quality of their work was excellent. Mark Hutchison showed a genuine desire to work with his customers and make sure they are satisfied. I would call on them again!Services: Remodeling, Painting, Plumbing

Larry Wittenmyer

2023-04

The crew arrived quickly and took all the time necessary to mitigate the water damage and potential mold issues. We are now waiting for the next phase of the repair (reconstructing the walls and ceiling in the garage, to be followed by repainting). So far, we have been very pleased with the speed and professionalism of the crew.Services: Water damage-related cleanup & repair, Water damage-related mold removal

rob tiller

2023-04

Quality repairs were made to my tree-damaged home in a reasonable time. Attention to detail was excellent and "Mark" at PDR keep me in the loop all the way. Mark also took time to work with the insurance company to match materials and find like components. Very Satisfied with the results.Service: Roofing

Hillary T

2023-04

My mother's home flooded while recovering in the hospital from an illness. They helped me manage the restoration from a distance and made the whole process painless. There is never a good time for a restoration, but this team really provided excellent service. Thank you so much for everything.Services: Remodeling, Mold inspection, Flooring, Water damage-related cleanup & repair, Painting

Bill Bailey

2019-04

We experienced substantial water damage that affected multiple rooms on multiple levels a few days before Christmas, Pau Davis responded very fast and worked through holidays to help us mitigate the damage. We were explained the process in detail and they responded to our questions right away. We loved their professionalism and dedication, they earned our trust so we decided to use their restoration service as well.The restoration service started after the estimate was approved by insurance. We had some upgrades, Mark, the GM, was really easy to talk to and work with. We stayed close contact with Mark. He responded to our questions and concerns mostly within the same day. A couple times We sent him the questions on weekends, we were very pleased that he responded right away. We are happy with his various crews’ workmanship and attention to details.Although there were a couple very minor imperfections identified a week after we moved back to the house, once I brought them up to Mark, they were addressed one by one right away. The job is now considered by us perfectly done, we absolutely love it and thanks to Mark & Pau Davis team. We were also able to move back to our house in record time, 2 months from when the water damage was first identified, compared with other people’s experience , it seemed fast and we appreciated Pau Davis’ effectiveness to pull it off within the estimated time to complete.

Nicholas Hawk

2022-04

What a wonderful group of people Mark was with us from the Beginning he contacted me the day of the fire and reassured my wife and I that it will be ok. Mark was always on time and professional his group of guys is the best I have seen such a wonderful company. I would highly recommend Mark and his guys.Service: Fire damage cleanup & repair

Jami Britt

2023-04

My insurance company found these guys to repair damage done when someone fell through the attic floor onto my garage door. They did an awesome job. My garage looks brand new, better than it did before. Highly recommend them. 👌Service: Painting

Tracy

2022-04

Exceptional service from Jason and his crew. Polite, professional, and very understanding. I can't believe how well they do their job! Jason explained everything, and communicated regularly throughout the job. A pleasure to work with!Service: Fire damage cleanup & repair

Paul Williams

2018-04

My first call I asked for a estimate and was told that Mark would call me to setup a time and day . Nothing nobody called me. Second call the lady remembered talking to me but asked for my information again said that Mark will call me , still nothing no call from Mark. Third call she told me to hold on . Then Mark got on the phone and said he would not be able to help until about two or three weeks due to cold weather and water pipes busted and flooded houses. My house flooded a month ago before the freeze and Paul Davis systems left me hanging with no answers on my flooded house. Mark thinks I’ll call him in two weeks to see if I can be worked in . Hello I been waiting long enough. I would not do any business with Mark he is not a man of his word.

Kevin Rollin

2020-04

When I inherited a home with severe damage, the professional and service of Mark and his team at Paul Davis Restoration made the process of cleaning and remediation much easier. They provided exceptional service at a fair price.

Karen Johnson

2019-04

Paul Davis Restoration(PDR) did an awesome job restoring my house that was destroyed by fire. The inside of the house had to be totally restored to include walls & floors as well as a new roof structure. When PDR began the restoration process, the house was nothing but a shell and PDR turned my destroyed house into a beautifully restored home. Not only did PDR restore my house with highest possible standards, they included with the restoration cosmetic details that just made the appearance of the house absolutely beautiful. PDR staff were very easy to work with and accommodating in every aspect of the restoration of my home. I would definitely recommend PDR for any restoration needs and call upon them again for any future home restoration needs.

Channell Thompson

2019-04

The work on my house was very well restored. Everyone especially markwas courteous and prompt to help me. I recommend there work to thehighest level. Joan Rutledge

Katie Johnson

2022-04

Mark and his team did a wonderful job repairing the kitchen and floors at my moms house. I highly recommend them.Services: Flooring, Water damage-related cleanup & repair

Melissa Roberts

2023-09

Quick response and awesome crew. I would highly recommend.

John White

2023-04

EXCELLENT WORK. ALL CONTRACTORS WERE EASY TO WORKWITH AND PROVIDED GTREAT SERVICE.Services: Flooring, Water damage-related cleanup & repair

Ginger

2023-07

Made a horrible experience easier to deal with.Services: Mold inspection, Water damage-related cleanup & repair