4.8 (293)
1495 Access Rd, Covington, GA 30014
(770) 385-5788
jacocontracting.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Brandon Williams
2024-04
I recently hired Jaco to replace my old roof after we had an unexpected leak, and I couldn't be happier with the results. I found the leak on a Saturday evening, and called Jaco Roofing that following Monday. To my surprise, Hunter, a sales rep with Jaco, was able to come out that same Monday for a quote and by next week Tuesday-I had a new roof! As a first time homebuyer, I have never gone through this process. Hunter was knowledgeable and walked me through the necessary steps to ensure I had all bases covered. Their team was not only skilled and efficient but also very tidy. I was concerned with how many nails I might find in the yard, however, the team used tarps to help keep everything confined to one space and also rolled a magnet around my yard to pick up any nails. I have a dog and continue to check for nails just in case, but I haven’t found one yet! The new roof looks fantastic, and I appreciate their attention to detail. The before and after aerial photos they provided showcase the impressive transformation. I highly recommend Hunter with Jaco Roofing for anyone in need of roofing services.
paul summers
2024-01
I highly recommend JACO Contracting and Ryan Gandee. He went back and forth with my insurance carrier after a their unfavorable initial ruling on my roof. My roof was only 5 years but sustained damage. He supplied all necessary documentation for my insurance company and finally got them to cover the replacement of my roof and we couldn’t be happier. Highly recommend!
Greta
2023-11
We just purchased a home in Conyers and less than 60 days after moving in our home insurance said we had to replace our roof within 10 days or we would be canceled 🤬 We immediately started getting quotes and Ryan with Jaco Contracting not only gave us the best price but they were so professional and completed the job in one day and our roof looks amazing! He is also really good with following up and sent us photos for the insurance company.
Chad Adler
2023-05
We had an incredibly positive experience with JACO Contracting and we highly recommend them. Landon was a pleasure to work with and professionally guided us through the process from start to finish. Landon provided excellent service, was responsive and easy to communicate with, and made the entire process refreshingly easy and frustration free. We are not roofing or insurance experts, but Landon was able to answer all of our questions while never making us feel stupid or like we were being sold. We would gladly work with JACO again and will be recommending them to friends and family!
Jarrod Alsobrooks
2023-07
On June 4th a heavy thunderstorm rolled through the area, dumping big hail for 12-15 minutes.Having worked with Landon Harper and JACO contracting before I knew the call to make. The next afternoon I called Landon. In a short time he was at my house, on the roof. He immediately found the storm damage and started the repair process. He even handled the insurance company for me.Landon is very friendly and easy to talk with. He answers any questions you may have along the way. Very responsive to calls and texts. He is professional and very knowledgeable of his work. And not afraid to get his hands dirty.The roofing crew showed up one day and the gutter crew on another day. Both crews showed up early. Very friendly, professional and efficient at their work. They answered any questions I had. Also to mention a great cleanup was done after the work was completed.I’m very pleased with the roof and gutters. It is a big improvement to the house and we’ve already received several compliments and inquiries on the work. Thank you Landon and JACO contracting on a job well done.I highly recommend Landon and JACO contracting. You won’t be disappointed.Services: Roof repair for storm & wind damage, Gutter installation
Alli Hunt
2024-04
Ryan Gandee and JACO deserve more than 5 stars! I had a lot of apprehension when considering replacing my roof but it was all put at ease when I reached out to JACO. Ryan’s communication and professionalism far exceeded my expectations. He took on everything for me and made the entire process super smooth, answered all of my questions, and kept me updated during the entire process. I will 100% recommend them to all of my family & friends and use them for any future needs!
Elizabeth Carlson
2024-01
I would like to commend the project manager, Miguel Martinez. He and his crew did an awesome job on my house repairs. They went over and above to fix my house. Miguel explained everything perfectly. He met all deadlines and kept me informed of the progress. He met with me each day to go over the plans for the day. Miguel was really nice to work with and my house looks great.
Elizabeth Martinez
2024-01
I contacted Jeremy about the damage to my roof, and he arrived in the morning to inspect it. Jeremy was responsive and knowledgeable. I am impressed with his support and communication. He assisted me with the insurance claim process, accompanied us during the adjuster meeting, and managed the coordination of the workers. He provided us with a timeline and was able to deliver everything he promised within that timeframe. The roofing team arrived on time and moved our flowerpots and garden statues to avoid damage. They placed a tarp around the house to collect all roofing materials. Throughout the day they worked hard and went out to purchase additional boards required for our roof. After completing the work, they cleaned up, including picking up stray shingles. They left everything as clean as they found it. Jeremy scheduled the painters to take care of some internal damage and they arrived on schedule and ready to work. They cleared out the laundry room, covered the cabinets, repaired the drywall, painted the walls, and neatly put everything back. If you're in need of contracting services, I strongly suggest checking out Jeremy and Jaco Contracting. I've had a fantastic experience working with them and can't recommend them highly enough!
Steven Mobley
2023-12
Jaco did an amazing job and we are loving our new roof. Gene Hernandez handled everything from calling our insurance company, meeting with the insurance adjuster and getting our gutters fixed in addition to the roof replacement. He even helped my wife with a school project for her classroom (it was the craziest request) where she needed some shingles and he brought her some. A HUGE THANK YOU to Gene and his crew for making this process easy and worry free.
Jessica Johnson
2023-09
We had a great experience with Jaco Contracting!! Jeremy was so very helpful throughout the entire process. He was on top of everything! Great communication and an absolute pleasure to do business with. I’m so very thankful! You will always have my recommendation!Services: Roof repair for storm & wind damage, Roof installation
Harris Georgia
2023-07
Kyle Boehm and Jaco Contracting did a great job replacing my roof. It was damaged by a hail storm in March. After striking out with a few other lazy contractors, I met Kyle through LinkedIn. Kyle went out of his way to meet my adjuster to make sure my claim was approved. He was here all day while the roof was being replaced to make sure this process was smooth. He is personable, easy to reach and does what he says he will do (that’s hard to find lately). Thanks, Kyle and Jaco! 5 Stars!
Mark Boyd
2023-05
Talked to Landon Harper in late September he inspected my roof and showed pictures of hail damage and wind damage from August storm. Pretty cool stuff used a drone then from drone video he showed me, decided he should get up on the roof. Entire inspection and initial assessment took 20 minutes. JACO had done such a great job on my next door neighbors home all in one day, I went with JACO.On October 5th JACO came in with 8 man crew. Backed up a trailer into my driveway to remove old roof. Started at 8 o'clock, demo was done by 10:30, entire job plus clean up done before 5 PM. Roof looks great. Speed quality polite and professional crew. Landon was there every step of the way. Three follow up visits to insure all work done to my expectations. Landon helped with the insurance company, just made this a painless experience. Five star company.This is the second roof installation for this house. first company did a good job but took a week. JACO much better overall experience. You can't go wrong with JACO. MJB home owner in RoswellServices: Gutter repairs, Roof installation
Jackie Dorsey
2024-04
Thank you JACO Contracting for a job well done. Gene Hernandez was my Project Manager. Gene made sure everything was done properly and clean up was excellent as well. They did an awesome job and very was professional overall. Thanks Gene!
Marcus Bennett
2023-12
It was a seamless process from start to finish & everything Robert and the other representatives said that they would do, they did it!! Every step was executed in a very timely manner. We were able to pick out all of our product details from the options they provided and they delivered in record timing. The new roof and gutters look great and we've had some pretty hard rain since the install and not one issue with leaks or any concerns with craftsmanship. I would say that I'd definitely use this company again but... I already am, on another property that we've just acquired that needs a roof replacement. JACO is definitely the way to go!!
K Sweet
2023-12
We highly recommend Jaco Contracting. From our first encounter with Ryan through the finished projects of both the roof repair and the removal of an existing pergola and the construction of a covered porch, everything was handled in a professional, courteous way. Ryan, Jeff and the crew did excellent work, took all the debris away and left the area clean and tidy.Services: Roof repair for storm & wind damage, Gutter installation, Roof installation
Jeremy Sims
2024-03
I contacted miguel about a dryer vent leak in my attic. He came out to inspect the roof, found some other small damages that needed to be take care of. He was able to get a quote for me and Travis was there to do the job by the end of the week!!!
Dawn DePetris
2021-05
These guys rock! Brandon Crockett was great to work with! We talked about some damage on my roof. He sent the guys to assess our roof. He then came back to meet with my ins adjuster who agreed with Brandon's estimate. The roof replacement was scheduled for the following week. The workers showed up just before day light and we done just before dusk (start to finish 12 hours exactly). The roof looks great, I love it! They did a great job with clean up too!Services: Roof inspection, Roof installation
Jeri Liner
2023-10
I just had my roof replaced this week. The process was from evaluation to completion was so fast. Landon Harper was totally awesome! Very customer focused. I didn't have to navigate internal processes, worry through insurance scheduling and coordinating. From the start, Landon explained what to expect, anticipated questions I would have and was responsive to my questions when I was selecting my shingles. Very knowledgeable and professional!!!My roof is beautiful and exactly what I wanted. It was put on in half a day and no mess left behind. I recommended Jaco to my parents and they are equally impressed. I can't say enough great things about this team and the quality of products and service they deliver.
deepsouthjody
2024-04
Miguel and Travis promptly took care of a roof leak and reattached a unconnected dryer vent. Super professional and quicker than I ever expected. These guys were professional and spot on
Jeff Hochberg
2022-05
Ben from JACO Contracting worked with us from the inception of a hail-damage claim with our homeowners insurance company (Allstate).He made multiple trips to our home to meet the Allstate reps as needed - he even showed up on days when Allstate said they were going to be there but their rep didn't show up.Ben went above and beyond the call of duty with respect to advocating on our behalf with Allstate, collecting photographs, videos, and making attempts to repair the damage (the attempts failed) all in an effort to justify the claim for a full roof replacement.Unfortunately Allstate did not feel there was sufficient damage to warrant the claim and denied it for a variety of reasons - NONE of which were the fault of JACO Contracting.Once my wife and I decided to move forward with the replacement out-of-pocket, Ben continued to work with us on pricing and made it palatable.To be honest - Ben made it such that there was no question we wanted to use JACO Contracting for our roof replacement.They replaced the roof on Monday and completed the job within one day! The results are amazing and we are very pleased!If you need roofing work done, my wife and I have no reservations about recommending JACO Contracting for the job!Services: Roof repair for storm & wind damage, Roof inspection, Roof repair, Roof installation
patjinx60
2023-09
I am beyond pleased with the quality and workmanship I had with JACO Roofing. The job was done on the date I was promised and they were done in one day. The roof looks awesome. The crew cleaned up so well I couldn’t even tell they were here. Also, Landon Harper was phenomenal to work with and very professional. I will definitely be recommending this company to my friends and family who are in need of a roof.
D J
2022-05
Do not hire. JACO does not know how to install drip edge, and had to hire a gutter company, who also knows nothing about installing drip edge, to do the job that any reputable roofing company should know how to do!On August 1, 2020 JACO Contracting replaced my roof due to storm damage. My roof needed to be brought up to code to comply with Section R905 of the Requirements for Residential Roof Coverings in Georgia. The new roofing code requires drip edge to be installed at the eaves and gables of shingled roofs. JACO violated this requirement when installing my roof by failing to install the drip edge. The required drip edge was purchased, was on-site, and was included in the work agreement. However, the drip edge was discarded in the throw-away dumpster.On August 4, 2020, I contacted JACO regarding the fact that my roof was not compliant with the new code. I was told multiple reasons why the drip edge was not installed, and ultimately JACO wanted to install gutter guards instead of the required drip edge. I contacted my county and insurance company and was informed that if the drip edge is not installed around the perimeter and rake of my home that the new roof would not be up to code as required by Georgia Law. I also confirmed with Owens Corning that gutter guard is not the same as the required drip edge.On October 20, 2020, Owens Corning sent JACO installation guidelines and instructions. However, on December 17, 2020, JACO was still unable to install the drip edge around the perimeter of my home and attempted to install another substitute for the drip edge. This substitute was folded sheet metal that was too wide to fit above the gutters and did not have the required kicker that is crucial in diverting the rain away from the home and into the gutters. JACO wanted to cut the sheet metal so that it would fit around and above the gutters which results in a path for rain to drain and would result in wood rot and mold of the fascia boards and damage to other wood areas of my home.In March 2021, JACO sent a sub-contractor, Kuhn Gutters, LLC, to my home to install the drip edge that should have been installed in August 2020. The sub-contractor also reinstalled gutters after installing the drip edge. On April 16, 2021, the sub-contractor needed to come back to my home because rain is draining behind the gutters. The draining rain behind the gutters falls to the ground and is splashing rain and mud upon the hardy plank area near the foundation of my home. The hardy plank becomes saturated with the rain and is leading to the deterioration of the hardy plank and to other wood areas on the home. These wet areas are also a breeding ground for mold, termites, and is flooding my home’s foundation.Some are shingles are not lying flat on the roof and are causing the roofing deck to be exposed. The excess water exposure is also damaging the fascia on my home. At this point, the drip edge has become dislodged and is clogging the gutters. None of the drip edge is nailed down or secured to the roof deck, nor is it under the underlayment in which both are required for proper installation. In many places the drip edge is bent, and just placed behind the gutters. There is also a gap between the fascia and the gutters where the shingles do not cover. These issues are causing severe damage to my home and are the result of the negligent workmanship provided by JACO Contracting and the sub-contractor.On the front of the home there is a gutter without a downspout The rain drains into the gutter, but has no way to leave the gutter, other than by flowing backwards and running down the roof and into the home’s foundation. I hired JACO because of its Owens Corning Platinum Installer status. However, it has been 12 months and there are still very serious issues with my roof and gutter system caused by JACO’s negligent work.I even sent JACO a Bob Vila link on how to install drip edge, and still JACO failed to install the drip edge properly. JACO simply does not know how to install drip edge.Services: Gutter installation, Roof installation
Bam Bam
2023-12
Mr. Gene Hernandez is the best person for the job! He did a great job by getting me a new roof, gutters, trimming, and my home looks brand new! I want to say he’s very professional, always answers any questions, and is a man of his work. Mr. Gene Hernandez thank you sir.God blessServices: Gutter repairs, Roof repair for storm & wind damage, Gutter installation
Brandon New
2022-05
There is nothing to compare to these guys! I was in construction for 15 years and never met a stand up contractor like Caleb Potts. There wasn't a time day or night that he wouldn't answer and ease my mind or even answer a general question that I had. These guys filled every promise given and delivered on a fantastic new roof! They have not only gained a new customer but I will only refer my friends and family to these guys! if there was a higher rating that 5 I would go higher. Give these guys a call.... ask for Caleb! you wont regret it!!! thanks for an amazing job well done Jaco!!Services: Roof repair for storm & wind damage, Roof repair, Roof installation
Andre Hawkins
2024-02
They came out, replaced our roof but did not fix The leak in our roof. They proceed to tell us we need to spend more money to fix that particular issue and then go on to ignore us. Mind you this is after several phone calls over
Adam Williams
2024-03
Amazing experience! Robert was super professional and very nice to work with. They got the work done fast, done right, and solved a major issue for us! Would definitely recommend!
Ken Penner
2023-09
Had roof replaced. Very happy with results and would recommend to my friends. Crew completed the job in a day and the yard was left better then they found it with no debris left at all. Travis was my main contact and was professional and always followed through on his word. Very satisfied customer.Service: Roof installation
Pabitra Sen
2023-08
I would highly recommend JACO, especially Landon. Landon went above and beyond what we had expected, to help us. He filed a claim for roof damage with our insurance company and showed up during the inspection and explained to the inspector the hail damage spots and dates of hail damages. Although the inspector recommended a roof replacement, the insurance offered some small amount for patchwork repairs. Landon came back with a technician and tried to repair and videotaped the process to show that the shingles were extremely brittle. When the insurance company refused to pay, Landon suggested various alternatives. He educated us along the way. Finally we inquired with several local companies about the whole roof replacement, and received quotes. Landon’s bid was competitive. In addition JACO uses the top of the line products. Landon advised us on numerous issues from vents to shingles. They cut new vents, installed water guard and brought the roof up to the code. They found several rotted boards and replaced them. The crew was amazing—extremely hardworking and dedicated. Exemplary. The work manager Mike was professional and helpful throughout the entire process.We are very impressed with Landon’s honesty, integrity, and diligence. We give him 5/5.Services: Gutter installation, Attic venting, Roof installation, Attic venting installation
Adrian Browning
2023-05
I called JACO Contracting Solutions for a estimate for a roof replacement.I talked to Ben Wages on the phone he came out a couple days later. He pulled up we talked about my concerns.He went to his suv pulled out his ladder and went on the roof and inspected it he immediately seen it waswind and hail damage.He asked me who was I insured with he filled out the paperwork info and when he got home we called the insurance and they started asking me questions I didn't know the answers and Ben immediately stepped in as my contractor and got me through the process.He was with me from beginning to end. My insurance company sent out an inspector and I work till around 4 o'clock.So Ben as my contractor scheduled to meet him and talk about the facts of the damage the insurance inspector change the time at the last minute. Ben wasn't able to be there with him.They called me and said all I needed was 21 shingles replacedand my roof was only 5 years old and my roof was 15 years old. So they didn't wantto do the right thing.I called Ben and toldhim about what they said. Ben assured menot to worry about it.By the next week they were calling me to deposit the money minus the deductible but I got a new rooffor the price of my insurance deductible and with Owens Corning quality shingles.If you need a roof inspection, estimate or need someone professional to handle a claim. I would recommend Jaco Contracting Solutions. Ben was great I am very pleased and happy with my new roofServices: Roof repair for storm & wind damage, Roof installation
early bird
2021-05
Jaco Contracting did an excellent job for me. I had storm damage in July. My experience was with an excellent team of men. They are professional, responsive, and highly skilled. I never had a call or text that was not answered. Now they are super busy, but that is the type of team that will get things done. Busy companies are busy for a reason, they are Excellent. I will always refer them to my friends and neighbors.I want to thank Mr. Hunter Phillips, Mr. Michael Matthews, and Mr. Stephen Long. My home was damaged around the foyer window and about 8 ft of roof eave (plastic vinyl type material) was twisted and pulled from the house. They will listen but will take the time to check everything because it is what you cannot see sometimes.I did not need a new roof or shingle repair. The cost of my repair was below my deductible. The first day was to repair the leaking window and then they ordered the material to repair the twisted eave.They scheduled the work, kept me updated, called when they were on the way and completed the job as promised. They always social distance.This company has a lot of happy clients. I am one and so is my son. They also repaired a leak at my son's house. God bless you Jaco contracting, Keep Up the Excellent Work. We thank you.Services: Roof repair for storm & wind damage, Roof inspection
Monday | 8:30 AM-5 PM |
---|---|
Tuesday | 8:30 AM-5 PM |
Wednesday | 8:30 AM-5 PM |
Thursday | 8:30 AM-5 PM |
Friday | 8:30 AM-5 PM |
Saturday | Closed |
Sunday | Closed |
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