Hopewell Roofing & Restoration

Mike Arnold

2024-04

Our 24 year old roof needed replacement and I got 3 bids. Why did I select Andy? He showed up with a folder with all the data on GAF shingles, the warranty (which was far better than the other bids, at no extra cost) and insurance proof of coverage Document.Great work, very clean job site overall great install, excellent flashing around brick Chimney. Finished in one day, at least a dozen workers and a project supervisor on site most of the day.

Allan Rainey

2024-04

We highly recommend Hopewell Roofing. Jason & Andy were very friendly and professional. Their presentation and estimate answered most of our questions before we even asked. The roof replacement was finished in one day. Excellent product and price. No surprises.

Jim W

2023-11

I needed a new roof on my townhome so I met with 5 vendors and received 5 estimates. After doing an extensive review, I selected Hopewell Roofing because Andy is very knowledgeable of the GAF roofing system and because he was direct and honest in his approach when discussing options, roofing components, and pricing. Another important qualification for me was that Hopewell is a GAF Master Elite certified contractor. I worked with Jason on the day of my roof install (Sep 2023), and the install was done very professionally and was completed in less than a day. The clean up after the job was also outstanding and exceeded my expectations. The Hopewell team cleaned up every bit of debris and the dumpster was removed the same day. Following the install Andy worked with me to secure a GAF rebate (GAF Roofs for Troops veteran's rebate) and to also receive my GAF warranty paperwork. Based upon my experience I highly recommend Andy, Jason, and the entire Hopewell team for your roofing needs! - Jim W.

Mark Allan

2024-04

I was very impressed with the 20 minute phonecall that I had with the Owner Andy of Hopewell Roofing--as he was very informative & experienced & provided multiple options beginning with the cheapest resolve/fix all the way up to the best/more expensive resolve/fix--& if I ever need a new roof I will be calling him back--since you usually get what you pay for! Thanks Again, Andy.....Mr. M

Lisa Frates

2023-12

Andy is a wonderful person - very honest and down to earth. I wish there were more contractors out there like him. His crew was very professional, they arrived quickly and did an excellent job replacing my worn out roof. Andy also managed a siding replacement and house painting project for me, using a subcontractor, and they also, did an excellent job. The house looked brand new by the time they were done. If you want a no-nonsense estimate, quality workmanship and a transferable warranty, Hopewell Roofing is the gold standard.

Jason Mitchell

2023-12

Hopewell came out and installed a new roof, deck and GutterMate system on our home. We could not be more pleased with the outcome. They were informative, punctual, fast, clean and very affordable. Because they are a GAF Master Elite President’s Club installer, we were able to get the GAF Golden Pledge warranty which covers the shingles for 50 years and workmanship for 25 years. I would highly recommend calling Andy for any roofing or restoration needs you may have. Top notch. If I could give a 1000 star review I would!!!

Arty

2023-05

UPDATE 08/30/2022:Almost instantly after posting this review, Andy from Hopewell contacted me. He came out an inspected my roof to make sure there were no other issues (I had already replaced the leaky boot), and re-caulked the remaining boots.He said that the boots were nailed at the bottom to prevent wind-driven rain from pulling up the boot. He also said the quoted $750 repair charge included replacing all my boots with newer boots that did not require nails in the bottom, which wasn't clear in the proposed invoice sent to me. In that context, that quote is more than fair; but I opted against it because the economy is not kind to me right now. I may hire them to come out and at least replace the one other boot that was for some reason nailed in at the bottom (I was mistaken about them all being nailed in the same).Andy was exceptionally responsive to all my questions, and offered to do whatever it took to make sure my impression of Hopewell reflected the quality that he hopes to convey. I am a small business owner myself and appreciate the hard work involved in building and preserving a good reputation. No one likes for rain to pour into their ceiling. Nevertheless, Andy did all that I could ask any company to do if something is amiss - try to make it right. And he did it fast.I have updated my rating to five stars because it is truly deserved. He or one of his roofers has been to my house three times in the past four days. I have left my original review below for clarity's sake. I would still strongly recommend that, if you have roof work done, you request boots that are not pinned in at the bottom. I would also recommend you call Hopewell, because they clearly will not simply take your money and run.ORIGINAL REVIEW:Hopewell installed a roof for me around five years ago. First, let me say that this company was very responsive and installed our roof in a timely manner. They offered an "extended warranty" for labor, which I declined. I assumed their workmanship would be of high quality, whether I got the warrant or not.After just a few years, water started showing up at the same spot in my ceiling that had prompted me to get a new roof in the first place. Aaron came out rather quickly - he has been professional and responsive throughout this process. Nevertheless, he could not find the problem, especially since it was not raining when he came. He asked me to check the attic the next time it rained to see if I could find the source.I found the water coming in at a nail hole for the boot of a vent pipe (see photos). I texted Aaron, and he said that they could fix it for about $750.When I went back up on the roof, I found the boot in question, and saw the problem. The boot had been nailed into the roof at the bottom, where no shingles cover it, and goop had been slathered over the top of the nail. The goop had, of course, hardened, and was now letting water in.I am no roofer, but I feel confident in saying that this is improper work. Even if you buy a boot at Home Depot, the boot has templates showing that the nails go in at the top only, where the shingles prevent leakage.To my horror, I checked all the other boots on my roof and they were treated the same way. I will now have to pay to have those replaced. Hopewell put so many nail holes in the boot in question that I am surprised it didn't leak sooner (see photo). Every nail hole is a new opportunity for potential water incursion.Again, I am not a roofer. But I suggest you show these photos to a different roofer and ask them if this is good workmanship before you hire Hopewell. I suppose the best way for me to find out for sure is to reach out to Timberline to ask if this is how their certified roofers are supposed to install their shingles. It is unacceptable to me that I should be asked to pay $750 to repair a leak that was caused by their own installers. I don't care if it has been five years.Service: Roof installation

Hannah Hirsch

2023-11

Hopewell Roofing is the best in the business. They were in and out in one day, and my parents roof looks great. Andy's attention to detail is unsurpassed by any contractor I've ever worked with. Their guys are so professional and attentive. Cannot recommend them enough!!!! Great company!!

Jedwards

2021-05

When I went over the following list of issues with Brandon (I had not previously met him until he came for payment), he literally told me, "Most of our good reviews started out bad." This is something I wish I had known before hiring Hopewell for a roof replacement.The dumpster was supposed to be delivered the day before replacement, but did not arrive until the day of replacement after tear-off had started. It was put in front of the garage where my car was parked, leaving me blocked in until the next day when it was picked up, despite my being told it would be picked up the same day. When I pointed out that the driveway had been cracked, I was told it was like that before. This was from a man who had spent a total of about 20 minutes at my home. I have been in my home for over 20 years and no, it was not cracked before. (photo attached)I was not told that my year-old attic fan was going to be removed and roofed over. I only discovered this after the roofers left and I could get outside for a better look. This is when it became clear why half of the power to my upstairs had gone out. They obviously cut something while removing the fan which caused the power outage.I also saw a couple of places where there was cellophane material blowing in the wind. The only one I could get a picture of without a taller ladder was where there is a very questionable "hump." (photo attached) I do not know if there are other "humps" where I see cellophane blowing.I had discussed with James (he provided me my estimate) that I was going to eventually replace areas of my siding that had not already been replaced. This just provided an excuse to not be held accountable for the damage to one area of siding that extended 12-14" above the shingles.The absolute worst, irreparable part was the damage caused to THREE of my 25 year-old ornamental trees around my home. (2 photos attached). I saw my trees having the old roofing just being thrown and dropped on them. I went out three or four times to tell the the roofers to please be more careful with the trees. One roofer actually asked me which "one." I responded, "ALL of them!" That did not help. These trees were strategically placed and pruned for privacy.The final straw was when I saw an extension ladder literally falling sideways past my window, hitting a Japanese maple and damaging the fascia and the gutter that it hit before taking off a chunk of my tree and damaging some shrubs. They were very quick to grab the broken branches and toss them in the dumpster but I had watched it happen. Fortunately no one was on the ladder, but that could have ended VERY differently.James began calling me for payment four days after completion. Brandon was supposed to pick up a check, but I wanted to show him all of the damage. He cancelled two or three times with several excuses and, in the meantime, I received three or four calls from James wanting payment. Ultimately, my check did not clear until six weeks after it was dated. Finally, I ended up leaving work early to meet Brandon, but he was 40 minutes late (without calling). By the time he arrived, it was too dark to see all of the damage, but he could see the siding damage. They came back to replace the broken siding, but unfortunately used more caulk than they did siding. That was the extent of their making it right. (photo attached)Also, I'm still waiting for a gutter quote that James was going to get with someone on for me. That was seven months ago. I would not let them back on my property anyway.

KATE DUNLOP

2023-05

We used Hopewell Roofing to repair a leak in our roof. They did a wonderful job and we were so impressed that when my mother needed a total new roof and gutters on her house, we immediately called Hopewell Roofing. We had an excellent experience both times.My mother’s roof replacement was due to weather damage and Andy Morrison helped me work with the insurance company to get everything handled. Andy was there for the insurance adjuster’s inspection of the roof. He reviewed the insurance reports with me to confirm we had what we needed to meet Georgia code. He also helped me select a roof color to complement the house’s exterior. We added gutters to the job and we were very pleased with the gutter installation and price. The gutter material they used was high quality and the dark bronze color gutter covers elevate the look of the home. We also had them replace the rusted chimney cupola and the results were beautiful. They did a spectacular job and we are thrilled with the outcome.Andy and the entire Hopewell Roofing team were very professional, responsive, easy to work with and they left the job site neat and clean. They delivered on all their commitments, on time and in budget. We trust Hopewell Roofing and we will continue to use them for any roofing or gutter needs, as well as any other services they provide.Services: Gutter repairs, Roof repair for storm & wind damage, Gutter installation, Roof inspection, Roof repair, Roof installation, Roof damage repair

jan281969

2023-09

Absolutely Perfect. I recently came home after a storm to shingles in my yard. I had heard of Hopewell Roofing being the best in our area, and I immediately contacted them. They worked very efficiently with my insurance company and within a week or so my roof was replaced and looks GREAT! Highly RecommendedServices: Roof inspection, Roof installation

Pagona Papadopoulou

2019-05

Very professional, high quality work! I will forever be a lifetime client and refer people to them. They repaired/replaced a lot of my home and I could not be more impressed with the quality of product and service. My neighbors constantly tell me I have the sharpest looking house in the neighborhood (and theres over 100 homes in our subdivision). It is so easy to get a hold of Andy at any hour and he is very flexible on timelines if you have trips coming up/holidays to work around. They cleaned up the house very nicely. Even with weather delays they made it happen. They were honest the whole way through and brought their nifty drone to show us our rusted chimney cap- so glad we listened to them and changed that as well. Theier gutter guards are GORGEOUS! They are not the cheapy kind they look sharp and work incredible. The pictures are from after and before. They speak for themselves.

Courtney Rahrer

2021-05

1st time ever getting a new roof so we werent sure exactly what to do or what to expect -Andy Morrison & his team are amazing! Dylan handled everything from start to finish - always willing to answer questions & available to do soOnce the crew got to the house - it was quite impressive to watch them - productive & efficient, taking pride in their work - they were done in few hours ...AND IT LOOKS AMAZING!!Ill definitely be referring Hopewell Roofing!!Thanks y'all for ur hard work & professionalism!!We appreciate you taking such great care of us

Adam Murrietta

2024-03

The guys did great work, cleaned up the debris, and even repaired some damage from falling shingles that occurred on a lower roof. Might not be the cheapest but I definitely recommend them!

Jason Morgan

2021-05

I highly recommend Hopewell Roofing. My experience dealing with the Hopewell team was extremely positive. James worked with my insurance company from the very beginning, which made getting a new roof much easier than I expected. I had bids from other companies that promised the world and almost seemed desperate for work. Andy and James were the most professional, honest guys I have ever done business with. The work that was done and the materials used not only increased the value of my house, but fixed a major leak in my roof that had been repaired by 2 other companies. This is a company you can definitely trust with your most important asset.Services: Roof inspection, Roof installation

CN Meadows

2018-05

Hopewell Roofing was one of the best contractors I have ever used. They were professional, very competitive, and outstanding in every way. This family owned company gives you the personal touch that is often missing. The representative who provided the estimate was exceptional, totally involved in ourproject from beginning to end, and easily accessible by email and phone. I was concerned that clean up would still leave a little for the homeowner but it was absolutely complete. Workmanship was outstanding and I would recommend without hesitation.

Traci Hatos

2020-05

I recently had my roof replaced by Hopewell Roofing. James made this a smooth transition from start to finish. His customer service is top notch. My roof looks great and the crew did an excellent job of clean up after the project. I highly recommend them.

Larry Southards

2021-05

My neighbor had used them and recommended them. I still went online through Better Business Bureau to check. They were the top pick on reviews. I had already gotten one estimate from a contractor. I was asked to request three from the BBB website so so did. The next day I heard from Hopewell. This has been 6 months ago and I am still waiting response from the other two. From start to finish I was kept informed from estimate to completion. The person that came out even was there when insurance adjuster came out. They completed the job in one day removing old shingles and tar paper to installing the new. They cleaned up like they had never been there. If you want reliable honest and good service look no further than these people.Services: Roof repair for storm & wind damage, Roof inspection, Roof repair

Oswald Mahtung

2021-05

Hopewell Roofing did an excellent job. They did honest inspection did not try to up-sell. they took the time to explain the process and the pro's and con's of the products. Since this was my first time utilizing my home owners insurance they walked me through the claim procedure.My entire street was hit by a hail storm and everyone had to replace their roofs. My roof looks the best by far.Very impressed with Hopewell roofing and would use again if the situation presents itself again.Service: Roof installation

Brian Taylor

2021-05

Hopewell was a great contractor. They did what they said they would do, on time and at the price they quoted. They cleaned up and would never even know they were here other than by beautiful new roof. We also were concerned about our Chimney and they inspected it for us for free and told us it was in great condition and did not need any work. Thank you Hopewell, I will also recommend your Company when someone asks for referral for a roofing company.Service: Roof installation

Jay Reilly

2021-05

Hopewell Roofing recently replaced our roof and gutters, and repaired our stone chimney. And we're thrilled with the results. In each case their crews were skilled and used top notch materials. But my highest praise is reserved for my salesperson, James. He is a true customer advocate. He gave me a fair price, worked diligently with my insurance company and met with them in person on more than one occasion. He also stayed onsite during the 3 day roof installation to make certain the job went according to plan. Hopewell is an outstanding organization and we highly recommend them!Services: Gutter installation, Roof inspection, Roof installation

Craig Anthony

2020-05

The quality of work is fantastic, had the roof replaced in one day. Cleanup was meticulous.The staff is top notch and very easy to work with. Worked with my insurance company flawlessly. If you need roofing work done, look no further you won't be disappointed. They're a local company with a great reputation and it shows! Can't recommend them enough. James, Caled, Brandon and his crew are a great team!

John Crane

2019-05

We had our roof and gutters replaced in January 2019. James was a pleasure to work with, very professional explaining each step of the process and keeping us informed as to the progress. The job was completed timely and very professionally. The clean up was done well. I would recommend Hopewell Roofing for your roofing needs.

Melina Crowe

2023-05

We could not be happier with the service for Hopewell. They were prompt and courteous. They worked with our insurance adjuster and made the whole process seamless. Could not be happierServices: Gutter repairs, Roof repair, Roof installation

Morie Corley

2020-05

Hopewell Roofing is a great company! They handled our roofing issue very professionally! They were on time and the employees were very courteous! This company has also installed new roofs for five of our friends and family members! I can’t say enough good things about this company! Andy Morrison and his crew are the best!

Bill Whitmire

2018-05

I dont buy a lot of roofs, so I don't have a lot of experiences to compare to, but James and all the crew at Hopewell roofing were great. I had hail damage, and they were there to support me all the way through the insurance process. The roof was stripped and installed in less than a day, and cleanup was thorough. The new roof looks great! I definitely recommend Hopewell Roofing. They seem to know what customer service means.

Shiraz Alikhan

2019-05

Hopewell did an excellent job of guiding me through the process of working with our insurance company. Most of the work was done in one day with just some finishing work and clean-up on the second day. The roof looks great and we have peace of mind about the roof. I have already recommended Hopewell to neighbors.

Susan Caldwell

2019-05

I always try to use a business in the Forsyth County community when any home repairs are needed. I did some research, viewed some of their work and also found that the reviews for Hopewell Roofing were excellent and honestly written experiences.I have found after being in the same home for 30 years that not all companies will show up and do exactly what they promise. Our experience with Hopewell Roofing from the very start was professionally handled and all work done in a timely manner. All of my questions and concerns were immediately addressed in the same professional manner at the end of the job as they were on the first visit to my home.The expense of a new roof is very costly and I needed a company that will stand by the product they sell, provide the best installers and respect the customer. This is why I picked Hopewell Roofing for our roofing needs.

Matty C Underwood

2017-05

Excellent Experience with Andrew and Mario and staff!! We had a roof placed on with them in 2012. We were very happy with the job the first time. In 2017 (five years later on the warranty), we had a leak which we thought was possibly a result of the roof in 2012. They sent someone out from Cumming GA to Chattanooga, TN. within a week. They were going to replace the roof and replace our drywall on verification of water entry. They verified that it was not the roof but the chimney (structure) after lifting up all the shingles. They found out that we needed to replace our chimney cap/shroud and re-seal our chimney plus minus re-mortar brick. They cleaned up and touched up all the flashing whenre-examining their previous job also. They should have technically billed us for sending the crew out when they found out Hopewell was not at fault, however they did not because Andy said he did not want to add to our needed costs. We really appreciated the work, and I HIGHLY recommend using this company for roofing needs. EXCELLENT service! TEN STARS out of five.

Nick C

2023-05

Had some issues initially getting a leaking roof repair done in a timely manner. When I expressed my discontent, the owner reached out and we came to a resolution. They replaced the roof within 1 day, including cleanup. I would recommend. If you have issues, give them a 2nd chance to make it right because they will.Services: Roof inspection, Roof repair, Roof installation