5 (209)
204 Kelly Mill Rd, Cumming, GA 30040
(770) 317-1237
resetroofing.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Deidra Chadwick
2024-04
Reset Roofing did an outstanding job with the removal and installation of our new roof. Our site manager worked with us for weeks, supplying sample shingles and local home addresses for us to view. During the installation process, we were provided with aerial photos of the home. Their customer service is top-notch and I would recommend them for projects big and small.
Blair Chandler
2024-04
Reset Roofing was incredible to work with! From beginning to end, the staff and process were timely and clear.Wyatt set us up with the quote and samples. He provided all the details and resources to learn what we needed as first time home buyers (and roof buyers!).Sheri and Chrissy in the office were so kind and attentive. They thought ahead to the decisions we would be making and provided options to guide us along.Felipe and the crew were precise and efficient. Felipe kept us up to date throughout the day and provided photos and descriptions to keep us informed. He was eager to help us keep loving our home.We are so grateful for Reset and the work that they do!
Stephen Hamilton
2024-04
We had the best experience with Reset Roofing, and I would highly recommend them for any roofing needs. We noticed a leak in our roof and were referred to the team at Reset, and they were top notch. Their responsiveness was quick, their expertise was evident, and their pricing was extremely competitive. They have a customer for life now and I will refer them any chance that I can. This is how a family-owned business should be run.
Bob Carden
2024-04
'We were incredibly pleased with our experience with Reset Roofing. Resent sent Malia out to meet with our insurance adjuster and we are certain that the result was much better than we could have done on our own. Our house is a ranch style and has a lot of roof that shows, so we had a hard time picking out a color. Reset sent a designer out and assisted us with this and we are very, very pleased with the result. Reset communicated with us throughout the process -- telling us what to expect and when. And everything stayed on schedule. We felt that Reset went above and beyond to protect our newly installed landscaping. Rather than just throw a tarp over the plants (as we've seen other roofers do) Reset use 4x8 sheets of MDF to make "tents" over our plants ensuring they were fully protected. During the install, a supervisor came out several times to take pictures and review progress with me. I give Reset my highest recommendation.
K M
2024-04
We had a great experience from the time Malia came out to assess the roof to the completed process of a new roof install. Malia was extremely helpful in facilitating insurance coverage of our new roof and coordinating the whole install process. The crew that did the install was very professional and worked very hard to complete the project in a timely manner and make sure the site was clean afterward. I would 100% recommend Reset Roofing to all friends and family.
cdbasler
2024-04
Outstanding service, beautiful work product. Have worked with Reset on multiple roof patches and now a full roof replacement. They are exceedingly professional, friendly, and experienced in working with Insurance companies. All of our projects have been completed on schedule and within budget, and our rep Malia has been very engaged and ensured we were comfortable with all options and scope of work on each job. Highly recommended!
Lawanda Wilson
2024-04
We received at least 8 different quotes and Reset Roofing was 1 of 2 companies honest enough to tell us that we had a few more years with our roof before having to replace it. We decided to proceed and selected them as their quote was more feasible than the comperitor. Reset Roofing exceeded our expectations in every aspect! Wyatt, Felipe and Chrissy were amazingly honest, attentuve and fully supportive throughout the entire process; including post the install! Our insurance company even acknowledge how well they summarized an accounted for everything within their final invoice. I would recommend Reset Roofing to my parents!
Craig Warriner
2024-03
I am extremely pleased with my entire experience with Reset Roofing. Everyone I interacted with at Reset was professional, pleasant and courteous. I was kept informed of all aspects of the process, including periodic progress updates and photos during my install date. Materials were delivered on time, and all work was done per schedule, with no delays. After all the work was complete and the jobsite cleaned up, the only way you could tell anyone had been there at all was a great looking new roof!
Lindsey L'Roy
2024-04
Malia and the Reset Roofing team are fantastic! We had some storm damage from the July storm and Malia came highly recommended. The entire process was easy and she worked directly with her team and the insurance company. The new roof is beautiful and we couldn’t be happier with the choice to use Reset!Malia is always responsive and so helpful!
Ansley Powers
2024-03
Reset Roofing is the best in the business! Their team is so professional. They came out to assess the leak and then got the job done quickly and I know it’s done right. As a Realtor, it’s very important to me to have the best referrals for my clients and not only has Reset done a great job on my house, they have also done a great job for my clients, and family! Highly recommend for all your roofing needs!
David Fleming
2024-03
Responsive and trust worthy, and local! Had them do repair work a year ago and did a great job. Just had them come out again today to evaluate a small leak in an unrelated area. Martin sealed a few nail holes in the suspect area and we hope this quick fix will resolve the issue before going to greater expense. Great service! Will call them first when time for roof replacement.
Sheri Charlton
2024-04
Reset Roofing is by far The Best choice when you have roofing or gutter needs!!!They came out - as promised - and reroofed our home in ONE day! They made sure to cover plants and bushes, to totally clean-up afterwards and even do a recheck to be sure all was done with the utmost professionalism! Yep, I will only use and recommend RESET ROOFING!
Vic Gmail
2024-01
I was very impressed with Reset Roofing and highly recommend them.Wyatt Graff did the roof inspection. He was much more thorough than a previous roofing company and was able to persuade a very reluctant insurance company that I did in fact need a new roof. He stayed involved and helped me throughout the entire process.The project manager, Felipe, planned and managed the installation from start to finish… he also was very punctual and kept us up to date.Chrissy from the office was also excellent.In short, a very honest group of professionals keeping the customer first! A pleasure to work with!I rate them a perfect 10!
Scott Wade
2024-04
Amazing group of people to work with! Everyone I came in contact with on my project were super helpful, responsive, considerate, and attentive.Completed the project properly and in a timely manner.Staff went above my expectations to ensure the job was completed to the highest level and that we’re happy with the results.Would highly recommend!
Meredith Littleton
2023-12
I had the pleasure of working with Reset Roofing after having a tree fall on my house July of this year. The process with my insurance company was daunting to say the least, but the process with Reset was seamless. Their customer service, sense of urgency, and professionalism made me feel that I was in good hands. Martin from Reset is the best and really goes above and beyond for the needs of his customers. If your looking for a Roofing company Reset Roofing should be your pick. Thankyou Martin and team !!
Victor Gill
2024-03
Dan was very fair and honest in the estimates he provided us. He also provided us with various options in terms of warranties, shingle options (the difference in pricing and quality), etc. He was very thorough with the estimate and what to expect with the repair and timeline of repairs. I would recommend him and his company to anyone looking for a roof replacement.
Michael Checkoway
2024-01
I just had a new roof put on my townhome this past week, and Reset did a great job. From my initial contact with Wyatt to working with Felipe on-site, everything went very smoothly. They're knowledgeable and offered a competitive fair price. And unlike most roofing companies, they followed to answer all of my questions. Most companies I got quotes from didn't bother following up, and one company didn't even send me a quote after coming to look at my roof. I would highly recommend Reset. Overall great experience!!
Jason Fajardo
2024-04
Reset Roofing did a phenomenal job replacing our roof and working with our insurance company. They were patient and helpful from the start.
Angie Harriman
2024-04
Outstanding customer service, I know understand why so many of my neighbours were using them. If you are looking for a roofer for any of your roofing needs, you have found them here at ReaetRoofing. I was so happy for their help and the customer care given by Malia.
Willie Ledbetter
2024-04
The entire crew that replaced my roof was very professional. The crew leader Felipe was bilingual, which was great and helpful with communicating our concerns with the roofing crew. Felipe insured that no damage was done to our property and cleaned up nicely.
R Taylor
2024-02
Needed about 5 small areas to by fixed on my roof. Called 4 companies , only one to respond and responded in1 hr was Dan from Reset. Estimate was simple, found a few more issues, price was right. Crew showed up on schedule, were quick, clean and fast. Dan even showed up in person 1 week later to personally check the work and made sure I was satisfied. Great service.These guys ROCK!
Patrick Hannah
2024-03
Very fast turnaround, good communication around the plan and progress, made commitments and stuck to them, fair costs. This was a repair job but I will absolutely be using them for a roof replacement when the time comes and would feel comfortable recommending their services.
travis shepard
2024-04
Felipe is the best Team Leader - wonderful communicator.Alex - awesome job. ☺️James - love that boy.Christy - I hear you. And I reflect that.Martin - what can I really say? My homeboyTraci - happy birthday even tho no text back 😍
Todd Ramsbottom
2024-02
Great family oriented company. They care about you and your best interest. They support you throughout the entire process when needing to work with insurance. They helped me go from a partial roof replacement to a full replacement that used only the best materials. Wyatt and the whole team are amazing!!!
stephen danzey
2024-04
Install only took half a day and we were very happy with the results. Everyone we spoke with at Reset was super nice and easy to work with! 10/10 would recommend.
Aron Irby
2024-01
Reset Roofing is a fantastic family owned business. We have only positive things to say about them. They replaced our roof a few years ago and provided gutter cleaning a couple times. I highly recommend Reset Roofing.
Jeremy Hahn
2024-01
Hands down best customer service I have experienced. Roof started leaking during the storm the Tuesday before thanksgiving. I called Wednesday left a message and had two people call me back to make sure I was taken care of. Dan showed up Friday found the issue, took pictures, provided the solution and I was scheduled for the next week. Even told me if the couldn’t fit me in before the next rain he would come and tarp the area until they could make it. Their team showed up as promised did great work lots of before firing and after pictures to show they actually did the work and what the issue was. Also one of the biggest things for me which I can not stand, they did not try to upsell me on a bunch of things. Literally this is the problem, this is how we fix it, here is the price. So refreshing. 1000% recommend and will now alway only use this company for roofing issues.
Russell Pate
2024-04
We found a roofing shingle in the yard after a storm. Malia inspected our roof, provided photos, explained where the shingle came from, and confirmed our roof was in good shape.Reset Roofing and Malia come highly recommended!
Stefanie Roberts
2024-01
I would definitely recommend reset roofing. We had a leak inside our home and was not sure if it was roof related. Wyatt came out. He went above and beyond inspecting our home and roof. He was professional, kind, thorough, and courteous. They have won a lifetime customer in me. Thank you!
Micah Millican
2024-01
Reset roofing solved a leak issue we've had at our church for several years. After multiple attempts, and several different roofing services, they finally got it figured out. Amazing service, great staff to work with. Couldn't more highly recommend this company.
Monday | 8:30 AM-4:30 PM |
---|---|
Tuesday | 8:30 AM-4:30 PM |
Wednesday | 8:30 AM-4:30 PM |
Thursday | 8:30 AM-4:30 PM |
Friday | 8:30 AM-5:30 PM |
Saturday | 8 AM-4:30 PM |
Sunday | Closed |
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