4.8 (289)
7575 Owl Creek Dr, Douglasville, GA 30134
(678) 252-6110
wrcroofing.com
Accessibility
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Michael Rice
2024-04
Dakota came out to do the initial inspection. He showed me video footage of all the damage with commentary. He came back to give us all the information we needed to insure the job would be bone to our satisfaction. We picked the package we wanted as well as the type of shingle we preferred. Dakota explained in detail but did not pressure us into anything. That was a real plus. The crew came out to do the job and Dakota kept me informed as to their progress. Once finished Dakota sent beautiful aerial shots of the completed project. Completely satisfied with the job that was done and the cleanup looked as if no one had been there. Whitaker Roofing did an amazing job.Photo 1 of 2
Angel S. Rodriguez
2024-04
I’m impressed with the work this community have done on my roof. Chance price and Anthony Wright are wonderful, they ware excellent from beginning to the end. The quality of work / Installation was excellent and professional. Even the installers ware cordial, friendly and respectful.I was really surprised when I got a text from Anthony and Chance to ask me if is was ok for them to came out on a Sunday to walk around and pick up any nails that ware left on the landscape / ground.I will definitely use this company in my other properties in the future.Thanks Chance, Anthony and installers crew for a wonderful work.Angel Rodriguez
Jenny Kilgore
2023-09
I had a wonderful experience with Whitaker Roofing. Drew was my main contact and Dakota works with him. They were professional, knowledgeable, timely and very helpful with the insurance process, since my roof was replaced due to wind and hail damage. Not only did they inspect the roof but took pictures and a video of what they found so they could explain it and answered all of my questions. I especially appreciated timely updates either by text or phone calls and the way the crew cleaned up the work site during and after my roof installation. I also received drone pictures of my roof during the installation and after the work was completed. I wouldn’t hesitate to use them! Great job guys!Services: Roof repair for storm & wind damage, Roof inspection, Roof installation
Deborah Anderson
2024-02
Account Representative James Pope was truly a Blessing. He was able to analyze our roof after a Hail storm and we were approved with no issues. Whitaker roofing company the team worked speedily and was able to complete the roof within a very reasonable time. I HIGHLY RECOMMEND them ……..very professional , reliable, and courteous !🙏🏼
M. Renee Matthews
2024-04
Our roof was in desperate need of replacement so we contacted Whitaker Roofing. Dakota Brinkley was our salesman. He came out to our home and made the process of selectinga roof painless. He discussed in detail all design options and also educated us on current coding requirements, warranty, and financing. He told us what to expect from start to finish including tear-down of old roof, replacement, and cleanup. The day of the install, the roofing crew showed up early and diligently worked to tear off old roof and installed the new roof all in one day. Upon completion, they cleaned up everything. Throughout the day Dakota came out to check on the progress and asked us if we had any questions or concerns. Dakota’s professionalism was on display from beginning to end. When you have to entrust someone with one of your biggest investments, it makes all the difference in the world to get people who actually care after they have gotten the check. Dakota gets an A++ as does Whitaker Roofing. Special shout out to Cassie Whitaker too for her kindness, patience and professionalism. Whitaker Roofing is a winner!!!
Aaron Brown
2024-03
Sebastion on the sales team was very helpful and did not pressure me to make a quck decision. He gave me a fair price and followed up through the whole process. Edgar and crew did a great job roofing my house and where very thorough in cleanup. I would highly recommend.
Donna Harvell
2024-04
We are super pleased with our new roof from Whitaker Roofing Company! The sales agent (Jared Bennett) and the owner were both very professional, and the sales agent worked with us throughout the entire process. His aggressive approach with our insurance company greatly helped with getting the roof paid for. The installation took only one day, and the crew was very nice and thorough. Thanks Whitaker Roofing! Ya'll are great!
Dawn Calvert
2024-01
I recently hired Whitaker Roofing Company to replace my roof after a recent hail storm did significant damage. It was a great experience from start to finish, and I would highly recommend them. Our rep was Dakota, and he was so professional. He eased our burden by working directly with the insurance adjuster and inspector. He communicated with me every step of the way and explained things thoroughly. On the day of the installation, the roofing crew worked efficiently to get it all done in one day, working until after dark with flashlights to clean up. I have not found one nail or old shingle anywhere on my property. I am very pleased with the level of service Whitaker Roofing provided and my beautiful new roof.
Wes Phillips
2024-03
We worked with Drew and from start to finish, he had our best interest at heart. We are thrilled with the work and quality of our new roof!! Highly recommend! We are actually using them again for my son's new house!! Thank you!!
Kay Thompson
2024-04
A few months ago a hail storm came through my neighborhood and damaged a number of roofs. Thomas Johnston from Whitaker Roofing approached me regarding replacing my damaged roof. He worked with my insurance company to minimize my out of pocket cost. After the inspections and working with Allstate their crew came out and replaced my roof quickly and professionally. They were able to complete the job in one day. Their work significantly improved the appearance of my home. I didn't realize how much I needed a new roof until I saw the new one. Mr. Johnston followed up with us to make sure we were satisfied with the work his company provided.
Aubrey Edwards
2024-02
Dakota and Chance were very professional always kept in contact with me about any updates for the roof installation. Crew showed up on time on the day and got the job done quickly and the roof looks great. They cleaned up well couldn’t even tell they were here besides the new roof. Highly recommend. Thank you guys
Sarah Best
2024-04
I have had the greatest experience with Whitaker! I took full advantage of their services in the course of my roofing claim through insurance, and they did a really great job working with the insurance company. To top it off, my roof looks absolutely amazing and beautiful. Trust me, I work in roofing claims, I know a beautiful roof when I see one! Ha! But seriously, Whitaker has made this process anything but stressful, and did an amazing and thorough job on my home. Thomas did a great job facilitating everything, and I would 10/10 recommend them for your roof repairs with no hesitation!Edit after continued business:This company, WRC, has received roughly $13,000 on my roof already from insurance payments. I owe them my deductible.When the claim was solidified, I advised Thomas, that we would not have the money for the deductible until the Spring, and would be willing to wait and have the roof replaced when I could pay it. He assured me we could do a payment plan, and went ahead and scheduled the roof replacement for October 2023.The contractors who completed the work caused damage to my front porch, and blew a fuse in our living room with their generator (the sockets still don’t work because we can’t afford to get them replaced yet), but I was understanding and did not even mention it as I felt the roof was beautiful and was appreciative of the work.After the roof was replaced, Thomas came by to start the payment plan, and sprung the news that we needed to run my credit. Had I been told this before, I would have refused. My credit ain’t great, and that’s just the honest truth! I was denied, but told a co-signer would fix it. My husband attempted to cosign, but it was still denied.While we stood there, I asked if he could send me the invoice so that I could start making payments on it. I was willing to pay $500 a month in-house to get it done. he refused and stated they had another financing company that could do it. This meeting took place at the beginning of November 2023.This second financing company was aggressive and rude in the way that they pursued us for information. We had a family member agree to co-sign, submitted all of our information along with the family member’s, and after over a month of daily phone calls from them, they informed us that because the family member does not live in the house with us, they could not cosign. We were never advised that a co-signer had to live in the home. Had we been, I would have been honest as my husband and I are just that. The two of us. The process took about a month and a half. The denial came at the beginning of January.Thomas once again assured me that he would look into it again and see what could be done about the payment plan, but I heard nothing else.About mid-February, a young lady from the office called to ask me about setting up an in-house plan. I told her that, over the last couple of months, my situation has changed as I am now pregnant and have been out of work a lot due to HG. I assured her I had plans to make a large first-payment when I received my bonus from work, and would pay whatever I could afford to pay per month after that. At the end of March, I paid $500 to get started.On April 22, another lady from the office called and left me a voicemail asking for a call back. TEN MINUTES LATER, I received this unprofessional message. (Screenshot added to photos.)We followed their instructions, and did everything that they asked of us. It took them 4 months to finally settle on taking payments in-house despite me being honest at every turn and attempting to make payments when I was readily able to do so. Had I not been denied the invoice to begin with, I would have had it halfway paid off by the time I found out I was pregnant.They have shown unprofessionalism in the form of this text, and insulting my “large payment” by belittling it and stating that “we expected more”.The gist is.. I cannot, in good faith, advocate for this business when they communicate this way.0/10 do not recommend.Service: Roof repair for storm & wind damage
Marla Wilson
2023-12
Professional and easy to work with from start to finish. Dakota Brinkley was our rep, who handled everything including assisting with communications with our insurance adjuster. He explained the process thoroughly, answered all of my questions, and followed up afterwards. Roof installation crew was efficient and did a nice job cleaning up. Definitely recommend their services!Services: Roof repair for storm & wind damage, Roof installation
EVELYN Johnson
2024-04
Peyton did a great job assisting me through the insurance process. He was attentive and resourceful throughout the entire claims process with Allstate. Not only did he get my roof approved but when the crews came out to install the roof they took pictures of where all outdoor furniture and lights were and put everything back exactly as they found it. I recommend Peyton and Whitaker Roofing if you are struggling to get Allstate to approve your roof and any other roofing needs you have!
Misty Miller
2024-04
I highly recommend Whitaker Roofing! We tried with several other companies to get our roof taken care of and there was never any follow up, but Whitaker took care of everything for us! Dakota was amazing and stayed on top of the process with the insurance the whole way.
Diane West
2024-04
I wanted to give a shout out to Whitaker roofing. Drew Miller was our representative and I could not have asked for a better experience. He was very professional and handled everything with the insurance company. They provide quality work and Drew always followed up and made us aware of the next steps in the process. I will be recommending their services in the future!
Kelsi Archer
2024-04
Chance Price was extremely helpful throughout the entire process. He handled everything exactly the way he said he would & made the process as easy as possible. I am extremely happy with the final result!
Olivia Howard
2023-08
We had hail in our area and had some suspicious leak spots on ceiling. I reached out to Scott to discuss. He was professional and explained everything to us upfront. Peyton arrived to do the roof examination. He was Prompt and very nice. He sent pictures and results within a few minutes. He was honest about our roof being just fine but did say our gutters needed cleaning. I will be referring them to friends and family for sure.Service: Roof inspection
Mera Ramkissoon
2023-12
The customer service we received from James and Dakota was top notch. They kept us in the loop every step of the way and did all they could to make sure the job got done. The work was outstanding and we are very pleased with the results.
Elona Bray
2023-12
Whitaker Roofing Company did a wonderful job on replacing our roof on our home!! From the first person that came to my door that was a young gentleman right out of high school was very professional, thorough and polite. Sebastian that helped me with the entire process through my insurance claims, answered all my texts and calls with all my questions and concerns and followed up to ensure that everything was taken care of to my satisfaction. Sebastian went above and beyond to ensure everything was well taken care of and he is truly an asset to Whitaker Roofing Company. He was a wonderful delight to work with. Edgars crew that was here that installed my roof was very thorough, courteous, concerned of my property and not damaging anything, cleaned up as they went, did an absolute thorough cleanup at the end and insured that everything was to my satisfaction. They were here as scheduled and completed my job within one day. I would highly recommend their company for any projects that anyone needs at their home. I greatly appreciate the help and doing a thorough job all the way around. Please use me as a referral 🙏 and ask for Sebastian!!
Naomi Rawlings
2023-05
We used Whitaker Roofing company to replace our old roof and Dakota and Anthony had made it breeze for the whole process. Roof looks amazing and would recommend to anyone who is interested replacing their roof.Thank you so much!P.S.Thanks to Dakota talking me out of getting green roof lol Onyx black looks amazing!Service: Roof installation
Shanda Diedrich
2024-02
Peyton and Alexis were an absolute joy to work with. They literally handled EVERYTHING and we just got to relax. 100% recommend to any and everyone that is looking to have work done on their roof!
Jan Machovina
2023-09
Whitaker Roofing was working in our neighborhood and Peyton approached us about a roof inspection,. Upon inspection they found significant damage to our roof. Peyton then met with my husband and together they called our insurance company. Peyton spoke with them and filed the claim on our behalf. We had a few rain delays but when the crew was finally able to tear off the old roof and put the new one on they worked hard on some of our hottest days to get our roof done. The crew was very meticulous cleaning up our yard and pool area after the job was completed. the foreman talked to us to make sure we were happy with everything. thank you for all your hard work.Services: Roof repair for storm & wind damage, Roof inspection, Roof installation
Geoffrey Sawyer
2023-05
We used Whitaker Roofing Company to replace the roof and gutters on our home. This is a high quality job with a professional and efficient team. Our roofing consultant Thomas stuck with us throughout the process of dealing with the insurance company and getting this project approved. We greatly appreciate his professionalism, knowledge and patience throughout the process. Our new roof and gutters look awesome and we owe it all to WRC. Thanks for a job well done! If you’re considering roof or gutter replacement, choose Whitaker Roofing Company. You won’t be disappointed.Services: Roof repair for storm & wind damage, Gutter installation
David Smith
2023-06
Very professional, class company to work with on my roof replacement. Easy estimate and damage assessment, responded quickly and efficiently to questions and concerns. Handled a very frustrating process from my insurance carrier and kept me calm and at ease - thank you Dakota Brinkley! Both Dakota and Scott Whitaker personally kept me informed of the step by step process from estimate to shingle selection to approval for work to begin. And the work crew on installation day - couldn’t be happier; very methodical, caring for our property and performed magnificently. Thank you so much Whitaker Roofing for caring for our home like your own.Services: Roof repair, Roof installation, Roof damage repair
Wanda White
2023-12
I used Whitaker Roofing to replace my roof. Dakota came out to meet with me about the process. He was knowledgeable, helpful, and patient. He was very thorough in answering all of my questions and showing me samples of the new roof. He made sure I understood the entire process. He responded to text messages quickly and I never felt like I was bothering him with all of my questions. Dakota was a great to work with from beginning to end. I would highly recommend Whitaker Roofing!
Keely Z.
2023-12
I'm very pleased with Whitaker Roofing. Drew was my go-to person and was available to answer any questions. He explained the whole roofing process and the steps taken when laying down a new roof, step by step.On the build day the crew was fast, efficient and professional. They were done in under 4 hours, I just have a small townhouse so the roof was not complicated. I never found nails on my driveway after they left. They left the whole yard cleaner than it was before they got here.I now have one of the nicest looking roofs on my street!! I'm very pleased. Thanks Drew and Whitaker Roofing!!
Maurice Webb
2024-04
I spoke with Drew and arranged for him to give me a roof and gutter estimate. I received multiple roof estimates with different prices, based on quality and type of shingles, just as I requested.I also received some great videos on the roofing and gutter systems he offered, again just as I requested. It was a very professional experience.
Dennis Burton
2024-03
Sebastion Gonzalez & Thomas Johnson have been a great pleasure to work with. Their persistent efforts enabled us to obtain insurance coverage for our roof with a top of the line shingle. WRC crews did a highly professional job on the install as well as a very thorough & excellent cleanup. We are very pleased with all their work !!
Timothy White
2024-01
This roofing company was awesome. My rep, Michael, was the best. He had my interests at the forefront of his efforts at all times. He fought with my insurance company and ultimately got them to replace my entire roof. He was very focused on my satisfaction and in the end I was 100% satisfied. I totally recommend them.
Monday | 9 AM-5 PM |
---|---|
Tuesday | 9 AM-5 PM |
Wednesday | 9 AM-5 PM |
Thursday | 9 AM-5 PM |
Friday | 9 AM-5 PM |
Saturday | 10 AM-3 PM |
Sunday | Closed |
Scan the QR code to leave a review.
Powered by bulkqrcodegenerator.com
Roofing Contractors in USA
Discover an extensive listing of reputable roofing contractors offering their services across the country. Locate dependable solutions for your residential or commercial roofing needs with ease.
Broswe by Population