4.9 (155)
585 Old Norcross Rd Suite C, Lawrenceville, GA 30046
(678) 249-0827
ridgeline-roofing.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Sam Waters
2024-01
We had an insurance claim job, which was intimidating and partly confusing to get started at first.We had a few quotes, companies that didn't show up or wouldn't get out for weeks. But Ridgeline Roofing was extremely fast and made it zero stress. They were efficient and an absolute pleasure to work with through the whole process! We dealt with Byron, Sam and a few others directly during the process, they all were understanding, professional and helpful.As far as the actual work on the roof it was done professionally and timely of course. No complaints at all.I definitely recommend them
Daniel Kaufman
2024-03
Adrien was always available for questions and concerns and easy to reach. Our roof was done quickly and when there was a misunderstanding about the price, Adrien worked with us and got everything sorted out. We would recommend Ridgeline Roofing to others.
Jacob Willis
2023-04
Everything was incredibly professional and well-run. It’s rare if not unheard of to get this kind of customer service and delivery in this economy. Byron provided the inspection and estimate and coordinated with my insurance companies adjuster to walk him through all of his findings to ensure a successful claim. His crew showed up and literally worked a 14 hour day to get the job done before it rained the next day. I was particularly impressed by the extra netting around the house to protect my landscaping when they were doing removal. I also loved the digital renderings of our home with the different shingle color options to make sure we made the right selection. The crew finished up and came back the next day to be sure they got every nail and bit of trash in the lawn. I was so impressed I sent Byron’s info to several friends and my brother. Highly recommend him and his team for anyone looking for a roofing company.
Jennifer Pirlot
2023-11
When a branch goes through your roof, and heavy rain is forecasted for the next two days, what do you do? Call Ridgeline Roofing & Restoration. They were fast, friendly, and very professional. They understood the urgency and were able to make arrangements for a same day repair. A huge thank you to Tanner and Tim!
Karen Curtis
2024-01
Process was great, immediate response to request for quote. Tim did an awesome job with the repair and went out of his way to go pick up the best shingles for us. Tim explained all repairs in detail and showed us the pictures he took of before, during and after repairs.
Brandi Childs
2024-03
Great experience. Jake Buice was very helpful, friendly and answered all our questions. Jake helped make this a good experience for all. The company does great work and we are very pleased with everyone.
kevin adams
2023-08
Byron and his team at Ridgeline were extremely professional and helpful throughout the entire process. From the inspection to the new roof install, he explained the process and answered all of my questions. He stayed in constant communication with me throughout the 3 months I battled with my insurance company. My new roof looks amazing, and I couldn’t have asked for a better experience. Thank you Bryon and your team!
Jonathan Shearer
2023-11
Way too many issues. Expected damaged siding to be replaced. They used bondo instead without communicating. Could have done that myself. I recommend getting details in writing with quotes as they seem to be purposely vague. Worst of all they charged my credit without my authorization when I attempted to dispute lack of work completed. Byron was responsible. When I cited GA legal code to remind him this was illegal, he offered a refund and an updated invoice due to be paid in 24 hours. Horrible.
Marci Bowler
2023-11
Our experience with Ridgeline was great, Mr. Tanner was truly one of the best contractors I've worked with, they did a great job, followed up consistently and were extremely professional and courteous in every interaction, would absolutely recommend to any friends or fam! :)Services: Gutter repairs, Attic venting repairs, Roof repair for storm & wind damage, Gutter installation, Roof inspection, Attic venting, Roof repair, Roof installation, Gutter cleaning, Attic venting installation, Roof damage repair
Will Broome
2023-10
Brett knocked on my door and offered to inspect my roof to create a file so that if there was any damage, we could start an insurance claim.Turned out I didn’t have any storm damage and Brett told me that. He explained that the photos he took would help after the next storm so that the insurance company couldn’t deny it based on it being older damage. I’m definitely going to be calling Brett the next time there’s a big storm in the area. I was impressed with his honesty and that he didn’t try to sell me something I didn’t need.
Lindz Davis
2023-10
Had a great experience with Ridgeline. It was a pleasure to work with Brett who had exceptional customer service. They were professional and respectful. Their knowledge helped answer my questions and ease the process.
Myriah Graham
2023-07
From start to finish the customer service experience with this company was amazing. Rebeca really made me feel like we were family and made sure every question I had was answered to my satisfaction. Rebeca did a wonderful job informing us what roof panel materials there were as well as explaining to us in detail what the benefits were for each type.The roofing team arrived promptly and preformed an excellent job. They communicated what to expect and exceed all my expectations. I loved that after a few days they brought a thank you gift and checked back to see if we needed anything. I am extremely thankful to Rebeca and the Ridgeline Roofing & Restoration company for a beautiful roof!!!Service: Roof installation
Bryson Rainey
2023-07
From the moment started the conversation with Tanner about a new roof. He was very professional and explained everything they do at Ridgeline with great detail. The estimate process was really fast only took and 30 minutes for two estimates. I was very pleased with the process and recommend they to anyone looking for a new roof.
Brad Grosskurth
2023-04
A previous storm caused some damage to my roof with some high winds so I found Ridgeline here on Google. I called and was set up with an appointment with Tanner. Upon arrival Tanner was very professional and well mannered. Great sense of humor. He answered all of my questions and is very intelligent about what he sells. He handled all my concerns and we even had some great conversations about golfing. Hands down best salesman I have met! Not long after terms were met, a crew came out next day and before you know it, my roof was fixed and I am comfortable knowing Ridgeline handled my repair. Tanner for the Win!Service: Roof damage repair
Karleigh Irwin
2023-11
Tanner and the crew were so nice to work with! They were respectful and explained everything very well. Appreciate the quality work and the great customer service.Services: Roof inspection, Attic venting, Gutter cleaning
Sam Sayegh
2024-03
I worked with Jake Buice who has been fantastic in organizing and keeping me informed. The work was done as expected and I'm happy with it!
alina Matveyev
2024-02
Their roofing company is good . Sergey was good at answering all my questions. Very friendly and helpful and respectful.
Erin Tolbert
2023-05
We had a bad hail storm and I knew a roof inspection was a good idea. Ethan Lang came out quickly, was on time, professional and went above and beyond. He did a thorough job, and explained everything to me. He showed me pictures of my roof (which luckily didn't have damage) and compared it to some other roofs he'd recently inspected that had damage. He was knowledgeable, kind and not at all pushy. If I ever have any roofing needs, he will be the first person I call!Service: Roof inspection
Natasha Alston
2023-07
Called Ridgeline Roofing & Restoration for storm damage done to my roof. Tanner was quick to respond. He is very professional and best part is willing to deal with the insurance company on my behalf. I am very excited to work with them on getting the roof replaced.Service: Roof inspection
Nakona Ryan
2023-04
Had recent storm damage from wind after noticing some loose shingles I called Ridgeline Roofing And restoration. Tanner came out to my house within a few hours and gave a complementary inspection after the inspection he sat down with us and showed the damages on the roof. We filed a claim with my insurance company together and it was a hassle free process the crew showed up in a timely manner on the install date Completed the job in a timely fashion, and I am very pleased with the results. I would highly recommend Ridgeline Roofing And restoration do anyone in need of a roof
Trenton Gustafson
2023-06
Mr. Byron Vick was amazing to work with, he helped us every step of the way and really went above and beyond. They completed the roof in a very timely manner and were polite and helpful. I recommend Ridgeline and Bryon for roof inspections and repairs.Services: Roof inspection, Roof damage repair
Alma Emery
2023-04
I had a wonderful experience with Big Time Roofing. Byron knew exactly what to do with my insurance claim. He explained the process ,showed up when he was supposed to, answered my text or call everytime without fail. Roof looks great. I couldn't be happier. Professional all the way. Excellent job. Highly recommend.
Brady Garrett
2023-06
Tanner did a great job coming to look at my roof. He was on time, very thorough, and was very knowledgeable about his job. 12/10 would recommend. He’s the man to call.Service: Roof inspection
Virginia Lomax
2023-04
Byron sent out a guy to do the skylights installation, which took a bit of time but was worth it. He explained what needed to be done and did it. The new skylights replacement are great and so clear, it’s as though you’re looking straight out the ceiling without the glass. I haven’t had a heavy rain yet, to really experience the drops on the glass.I also had my gutters replaced. The crew came out dismantled the old gutters and put in the new ones in a couple of hours, cleaned up the debris from the old ones and placed the tips back in the ground for the water to drain underground as before. Only problem was I wasn’t notified as to when each repair was going to take place. The crews just showed up without notice. Each crew needed access to my fenced in backyard. If I had a dog in the back, it wouldn’t have been good for the crew. But the services was very good and I would recommend them to others. I’ll recommend Big Time Roofing to call and let the customer know when they are coming out before just showing up.Services: Skylight repair, Gutter installation, Skylight installation
betty timberlake
2023-04
Byron did an amazing job, showing me the areas of my roof that need repair and replacement. He had many pictures that he took the time to explain to me. I will definitely be using Byron’s. company to replace my roof! I was very impressed with his presentations, quotes, and professional demeanor.Service: Roof inspection
Ron Coker
2023-09
Kyle was very prompt with our roof damage. He came out and took a look and even helped put a tarp on to give us additional protection. Very professionalService: Roof repair for storm & wind damage
tammy coker
2023-09
Called and Kyle and team immediately came out to take a look at roof. Called ahead of time and showed up as planned. Very professional young man that knows his stuff willing to go above and beyond
David Archer
2023-07
Wonderful experience working with them right off the bat. They helped me get a new roof even after the insurance company said they will not pay. Ridgeline stayed on it and went back and forth a few times and finally got the insurance company to pay for the new roof.
Lisa Collins
2022-04
Byron was so responsive with our complicated insurance process. He stuck with us and completed the job professionally. The roof looks great, communication was consistent and his crew cleaned up the yard nicely. They completed the task quickly and we’re very pleased with the quality of work. Big Time Roofing got our roof replaced when other companies didn’t want to do the work with our insurance company to make that happen. Give this company a chance and you’ll be very impressed!!Services: Attic venting, Roof installation
Cameron Simone Roberts
2023-04
Jonathan Toledo was amazing! He was incredibly honest and worked hard to help us get exactly what we needed done! He stood with us throughout the entire process and made us feel like we had someone on our side! I would recommend him to anyone with roof damage over anyone else in town!
Monday | 9 AM-6 PM |
---|---|
Tuesday | 9 AM-6 PM |
Wednesday | 9 AM-6 PM |
Thursday | 9 AM-5:30 PM |
Friday | 9 AM-6 PM |
Saturday | Closed |
Sunday | Closed |
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