King Roof Renovations

Tgrocs “ATL Unleashed”

2023-12

The King Roof sales agent Abdul along with their staff made my roof buying experience magnificent. They were professional, kind, patient and informative. I am extremely satisfied with the level of service I was provided. I am in love with my new roof. It looks beautiful!!! Great company and I definitely recommend there business to all who will listen. I wish you all continued success.

Sheila Baxter

2024-04

Carlos Navas is the best ever! King Roof is a great company. Carlos has excellent people skills, and he helped me choose the best roof ever! I am so pleased with the product. He also replaced my garage doors and did an excellent job! I highly recommend this company!! The best customer service and experts!!!

Marva Chisam

2023-12

Carlos assisted me through the whole process. Insurance paid for my roof and gutters. Carlos kept me informed all the time. Excellent customer service and King quality. Thanks

Sammy Kwesi

2024-03

Excellent service. These guys worked hard with insurance company in a timely manner to get claim approved. They are very friendly and courteous. I will recommend them to anyone who need professional work done. Their rep, Luis Angel has been quite exceptional, he politely communicated every aspect of the whole process. You will not be disappointed if you're fortunate to get him as your rep.

Darrell Martin

2023-04

Love this company they helped me through the whole process in getting my roof done and was very informative the whole time.They were at my house before day break and had my roof finished before the day was done with not one nail in my yard are shingle. Very professional company. Loved the whole process and i love my new roof. Shots out to Miriam Rivera very good job very nice and pleasant person👍🏽Service: Roof installation

Sorin Croicu

2024-03

Five-star service from the beginning to the end. Luis Angel is one of the best representatives that I have ever worked with. Very knowledgeable and polite, he kept me in the loop with updates every step of the way. Very happy with the result.

April Washington

2023-04

King Roofing Renovation replaced my entire roof. Originally, I was working with another roofing company that submitted sub-par photos to my insurance company for a wind related claim. My roof repair was only partially covered. After trying to get better quality photos, I reached out to Rosendo Ruiz and he came in a quickly took over the process. He worked with the insurance company and submitted quality proof and details and they insurance company approved the replacement of my entire roof. King Roof work was completed quickly and efficiently. They even discovered boards that were rotted through. Thankfully, they found these damages before it leaked into the interior of my home. I would recommend King Roof Renovation, also ask for Rosendo he will take great care of all of your concerns.Services: Roof repair for storm & wind damage, Roof inspection, Roof repair, Roof installation, Roof damage repair

Lin Jensen

2024-04

King Roof and its people are very professional, knowledgeable, and attentive. I am happy with their work. Glad my manager who is very experienced in all matters of repairs recommended them.

Kimberly O'Neill

2024-02

Class act from start to finish. Camilo made the process of getting our new roof easy and painless! He answered every question we had and quickly. He helped us pick out shingle colors and our new roof could not be more perfect. We highly recommend!

Paquita Bradley

2024-04

Great service! My roof looks great and they finished in one day. Pedro walked me through the entire process and was awesome

Cheryl Hudson

2024-04

The inital meeting was one of business and respect to offer help with the up keep of my home. A roof is second only to a solid foundation, without either the walls fall down. My roof is secured

Marc White

2023-12

Worked with them on an insurance claim and they were the best. My rep was Carlos and he was pleasure to work with. He kept me in the loop through the entire process. I highly recommend using them for your roofing needs and ask for Carlos!

Frank Sheley

2024-03

Great service!! Laura Ocampo and her team helped us through the process. Work was excellent. I highly recommend.

Natacha Mpile

2024-04

They came and change our roof. From the start to finish the customer service was excellent. Like the finish of the work

Tammy McBride

2023-08

Let me begin with...I'm very pleased with the finished product of my roof replacement. But my 3-star rating is a result of the most horrible customer service I experienced with the project manager that I dealt with, Jesse G. In coordinating with my insurance company to have my claim approved for roof replacement, Jesse G asked me to keep him informed of the appointment date. He told me he or someone from King Roof would be there as well. I did as he asked. On Monday morning the adjuster arrived but no one from King Roof showed up. I called Jesse G to let him know the insurance adjuster had arrived and questioned why no one from their company was present. He "assumed" that because it had rained the night before, the appointment was a no-go. He then asked the adjuster if he'd "wait" 30 minutes for him to arrive at my house. The adjuster told him he'd be completed with his assessment by then. Jesse G made no effort to communicate with me to confirm if the adjuster was keeping the appointment or not, he just "assumed" and he canceled it on his end without letting me know. That was the first incident that showed a lack of professional customer service. The second incident was while at his office, I made the first roof payment with my debit card. The payment cleared. When I went to make the second payment, that's when Jesse G. told me there was a 3.5 percent processing fee incurred from having used my debit card. Now being informed of this when making the second payment, I paid by check. Jesse G had the audacity to ask if I'd include the processing fee in with the check payment! That wasn't happening because they should know their processes. I told him had he informed me about the fee the FIRST time, I would not have used my debit card but would have written a check the first time. So, when the third and final payment (upgrade made to the roof payment) was to be made, I specifically asked Jesse G if the 3.5 processing fee was included in the final claim payment sent to my insurance company. I asked the question on Monday, Jesse G completely "ghosted" me and did not respond! I texted (as this is how we communicated) him letting him know my availability to stop by his office Monday and/or Tuesday, to make the final payment and he never replied! That is until I communicated via email that I would be contacting my insurance company of suspected fraud because if the processing fee WAS included in the final claim to my insurance company...that's not something my insurance company was responsible for because that dealt with my debit card, not my insurance claim. Then and only then...I FINALLY heard from someone at King Roof because Jesse G, no doubt, shared the email with management. I received a phone call that day (Friday) after not hearing from Jesse G since questioning (on Monday) if the fee was included in the claim. After speaking with my insurance claim rep, he assured me the final claim amount was correct. I told him, if that was the case, that's all Jesse G had to say but to completely "shutdown" and give no reply was some of the worst customer service I'd ever experienced. As I told the manager that called from King Roof, Jesse G behavior to not respond was poor customer service. Surely I cannot have been the first customer to use a credit/debit card with their company. They should know their processes and should be able to communicate with their customers.

Anthony Woodard

2024-02

Carlos at King Roofing ensured my roof was replaced in a timely manner and with high quality materials. If you need a new roof, reach out to Carlos!

Dr. Monique Brown Clark

2023-11

Excellent job from beginning to end. Joel Villa and all the workers were professional and cleaned up. Best prices when compared to others we researched. Thanks King Roof.Service: Roof installation

Richard Fallon

2024-02

Bait and switched me, increased bill over $3,000 after I used the original quote in negotiations for my house. No explanation and no response. Do not use or trust this company.

Arlene Pierre

2024-03

My rep was Carlos. His Communication was wonderful. I really love the transformation that was done on my home.

Sip Saechao-Alford

2023-08

Louis was an excellent project manager on our case. he walked us through every step explaining anything we didn’t understand. he checked in on us on a regular basis and kept the whole process going. everything he told us as far as the timeline for the project was spot on. they finished our roof in half a day and it looks amazing. Louis was such a pleasure to work with, a very down to earth person and treated our project and our time with respect.

Bruce Berger

2023-04

King Roof did an excellent job. Miriam My representative is the best! She is super knowledgeable about the roofs and how the insurance works. She told me every step of the way what was happening and how it would work. They put the roof in cleaned up and we're out of here in one day. Miriam took care of everything. With her confidence and expertise, Miriam made it super easy for me to get my new roof couldn't have asked for any better! King Roof did a great job!Bruce BergerService: Roof installation

Alejandro Gonzalez

2023-06

Perfect job great quality and amazing customer service all day is one project manager checking everything about my project and my insurance company pay for the roof replacement

elena jnbaptiste

2023-04

King roof Renovations are an amazing and professional team. I enjoyed working with Miriam, she is an amazing member of that team. She is very kind, honest and patient. She made the process seamlessly easy with clear instructions and answers to our questions. I highly recommend their services. They did an excellent job on my roof and chimneys. Thanks guys, keep doing great work!!Services: Roof repair for storm & wind damage, Roof inspection, Roof installation

Kendra Lejuan

2023-11

Nov 9th around 420 pm a person by Mateo rode up on a hoverboard stating he worked for company and called me by name which my friends don't call me that and didn't even use my last name. I emailed my HOA because we have a no soliciting policy. Hoa management not aware. I called the police after he asked was I at home. I said that does not matter because I don't know him. Reception was bad and he left.

Melanie Wilson Alleyne

2023-04

King Roof was really a pleasure to work with! My husband and I found Rosendo to be so helpful throughout the entirety of the process and he was a great advisor as we were faced with roof damage and also changes to our insurance. He was timely, all work was professional and they did great it all (full replacement) in just a day. It’s so awesome when a company provides exactly the service they promise! Great job, we are happy it was so easy! Thanks, King!Services: Gutter repairs, Gutter installation, Roof inspection, Roof installation

Ronald White

2023-09

King Roof did a great job and we are very happy with the outcome. Carlos was our point person and he was very straight forward about what we should expect and he (and Josie) were very professional throughout the process.Service: Roof installation

Patti Jean Meehan

2023-08

I contacted them for a roof estimate.They came out and were very nice and I was going to use them.They were here on a Wednesday and told me they would have a roof replacement estimate for me in a couple days.I had 3 other companies out at the same time.I told them all I need the estimate asap for state farm.All the other companies submitted estimates by the following Tuesday except King.I waited till Friday thats over a week.I called them and they finally had an estimate.However statefarm would not replace the entire roof. They priced a patch job in 2 sections.I contacted King again and gave them the state farm quote snd asked them for a new estimate.The never returned my text and never called me back. They just ghosted me.Very rude and unprofessional!If the job was too small for them they only had to say so instead of ignoring my email and calls and text.Do not use this company

K Carey

2023-04

I could not be happier with the service received from King Roof Renovations. From my first call to the very last, everyone was professional and very pleasant to work with. Rosendo Ruiz was absolutely the best. He walked me through the process and answered all of my questions. He is very knowledgeable and knows the process inside out. I would highly recommend King Roof for your roof repair needs and if you can, ask for Rosendo.Services: Roof repair for storm & wind damage, Roof inspection, Roof repair, Roof installation, Roof damage repair

That Guy

2023-04

King roofing company is the best company I've delt with. Rosendo helped me through the whole process. My insurance company didn't want to pay for the damages but he got my entire claim approved. The roof was done to perfection in 1 dayI highly recommend this companyService: Roof installation

John Youngblood

2023-04

King Roof Is an excellent company and Rosendo is a great Representative for this company ( very Professional, Honest and very familiar his product).Rosendo got the ball rolling for our roof repair. The Insurance approved a full roof installation.King Roof and its technician were outstanding in their work and cleanup.We are extremely happy with the results of this project.If you need a roof repair or replacement contact Rosendo and King Roof.Services: Roof repair for storm & wind damage, Roof inspection, Roof installation