4.7 (46)
2552 Hwy 81, McDonough, GA 30252
(678) 759-1888
platinumproroofing.com
Accessibility
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Charles Martin
2024-02
I am so proud of my roof replacement. It is always nerve racking selecting the right contractor these days. I feel truly blessed to have learned of and used Platinum Pro Roofing & Construction. Shane Craven is extremely trustworthy. His company does excellent work and if you need work done, I can recommend without reservation Platinum Pro Roofing & Construction to be your provider.Second Review 2/24/24: I had a second need for my home related to a facia board. A small request. I contacted Shane this morning, although I didn't request it as an emergency; because he had availability, he dispatched someone immediately. The work was performed within two hours of my call. No job too big or too small for Platinum Pro Roofing and Construction. He treats every job as important. If he can do it, he will do it. They provide excellent Customer Service. Thank you Shane for being a superb service provider! GOD Bless!
Clarnesha Bruce
2024-04
From beginning to end Shane was an absolute Angel for me and my family! He was very patient caring and efficient! Shane and his crew repaired my roof and reinstalled poorly installed roof for a reasonable price! Pleasure of it all is trusting someone who’s honest and who builds relationships with his clients as well as knowing how to execute the job! If I could give more than 5 stars I would! If you want a good roofing company to repair or replace your roof contact Platinum! Shane’s gonna take care of you!!!
Steve Prosser
2024-03
Just had a new chimney cap installed. As always Shane and his crew did a great job. They also installed our roof several years ago which we were also very pleased with. I would not trust anyone but Shane and Platinum Pro to do work for me. They are the best as far as I'm concerned.
jerry lee
2024-01
Platinum pro roofing construction did a great job for me. They communicated with me and told me exactly what they were doing came out with great recommendations it was a wonderful experience. They did a great job on my roof that was damaged by weather. These are the guys you want if you've got roof problems they get it done quick and they make it effortless on the person needing the work done. You will not be sorry.
Scott Higginbotham
2024-02
Platinum Pro Roofing did a great job on a roof repair! We had a roof replacement by another company that seemed to have cut some corners, unknown to us until a heavy rainstorm a few years later. Platinum Pro found the trouble spots and fixed them. They also recommended a ridge vent, which keeps the upstairs cooler. Over two years later, no issues, cooler upstairs (lower cooling costs), and no worries when it rains!Highly recommend when a full replacement comes along!
Connie Baptiste
2024-02
The word professional does not do Platinum Pro Rroofing justice. They came to my rescue gave me a fair price and did a great job. If you need a roofing company this is where you need to go. Quality work, dedication to the customer and operating in excellence and integrity should be their tag line. We need more businesses like this in the community.
DAVID & CHRISTINE WARWICK
2024-03
I would give Platinum Pro Roofing 10 stars if I could. I contacted them about a roof issue. They communicated very good and performed the repairs quickly. I would personally use them again. They are very honest people and their quality of work is excellent.
Deborah Scott
2024-03
Recently had Shane and his team come out and help us fix a bad leak that we’ve been struggling to fix (with no luck) for quite some time. Multiple other companies have come out and “addressed” it but never actually fixed the problem. It was Shane and his team going above and beyond that finally solved this for us. We greatly appreciate their time and hard work fixing this for us and preventing any further damage as well as fixing what had already been damaged. We highly recommend Shane and Platinum Pro Roofing & Construction if you need any roof work and/or repairs.
Eric Wimpey
2024-02
They did my mom's house and had it all finished in 1 day and did a great job. They are very professional and did a great job communicating and helping us with any questions or concerns we had, even when insurance made things difficult. I would highly recommend.
Tiffany Brown
2023-12
After the storms came through earlier in 2023, our house didn't have any issues that we noticed inside. When it came time to sell the house, however, an inspection told us there were some missing shingles in places. I remembered Shane and PPR because of how friendly they'd been when coming through the neighborhood a few years previously, so I called them up. I'm so glad I did because the whole process from start to finish would have been a nighmare dealing with insurance if not for Shane. Our shingles had been discontinued and the insurance company was trying to pull a fast one to save themselves money, replacing with a lesser quality shingle. If not for Shane's knowledge and willingness to not let that happen, we could have had the wool pulled over our eyes and not known any better. Once the work was finally approved, the process went seamlessly - his guys were in and out, and it looked fantastic! Highly recommend not only for the quality of work, but also the dedication to make sure PPR's clients understand each aspect that goes into their repair from all angles (materials, process, insurance responsibility, and the like).Service: Roof repair for storm & wind damage
Tony Blackburn
2023-05
I sold my business so I started multiple remodeling projects at the same time (new pool, new fencing, new back yard, new floors/paint/bathrooms, and new exterior paint with cedar poles/shake/shutters and back deck work).For each project, I hired a different contractor. I chose Platinum Pro for the exterior paint, cedar shake, cedar poles, and cedar shutters. They are the only contractor that was completed on time and on budget.I would highly recommend them and will definitely use them for our future projects.
Annette Phillips
2024-03
Never received requested quote. Requested online completing form as was told to do. Stated on FB that form was completed 4 days prior, still no quote or phone call. Contacted another service that replied same day and has begun work.
Linda Dunaway
2023-12
Hello, I hired Platinum Pro Roofing to fix a leak in my roof. They did a great job. I highly recommend them.
Lauren Stephens
2024-04
Great experience. Hard workers. Considerate. And fair pricing. Quick to identify and resolve the issue. Highly recommend.
Michelle Harada
2021-05
Platinum Pro Roofing has been great to work with. They have been responsive to my communication and have kept me in the loop when things were delayed. They are professional and friendly and provide quality work at fair price They stepped up when a competitor did not follow through with me on repairing my roof. I would highly recommend them to anyone that needs work done!Service: Roof repair
Katie
2022-05
Platinum pro roofing completed a roof replacement job for me about 2 weeks ago and we are very happy with our roof. Our roof has been leaking and needed to be replaced before more rain and damage happened. Corey and his team were able to change plans on VERY short notice and get us taking care of before we had a few days of rain! Pricing was more than fair as well.Service: Roof installation
Dianne PADEN
2021-05
Platinum Pro Roofing replaced the roof on my house in May. I was impressed with their procedure for removing the old roof, installation of the new roof and the clean up afterward. They were very efficient! Shane and Corey came by to check on things, as the roof was being installed. I really like my new roof. It looks so good!! Thanks to everyone who were involved, especially to Shane, who explained the installation and the products to my satisfaction.
Maureen O'Grady
2019-05
Platinum Pro Roofing replaced my roof and located and repaired a hard-to-find leak. Corey was knowledgeable, courteous, and answered all of my numerous questions. It was obvious that he takes pride in his job and that his goal is to do the best work for his clients. I would definitely use his company again.
sean watson
2019-05
I originally was thinking about going with a much bigger company. I am so glad we didn't. Platinum Pro is awesome! Make sure you talk to Shane. He worked with us every step of the way. He showed us what was needed and guided us through the different materials and what to do about bringing the house up to code. He helped us with the insurance company. He was there during the inspection (he even knew who was a good and not so good inspector) and walked us through all the insurance mumbo jumbo (really he was our advocate). He was always honest and upfront about everything. He never tried to up sell us. He was always patient and kind - even when I started to panic about it taking so long to get the checks from the insurance company. I would never even consider going with another company to roof my house. Well, in fact they are going to fix the roof on our main home. I showed him leaks spots. Some other company would probably try to get us to replace the whole roof, but he has pinpointed the problem and will be out here to fix it soon. If you live in the Henry county area. Call these guys. You will have your roof fixed right and on budget. Best of all, you will have piece of mind.
Jan Exum
2020-05
I developed a roof leak several weeks ago. I asked for references for a roofer and someone gave me the name of Corey Johnson with Platinum Pro Roofing. I called and he got someone out to my home very quickly to take a look and to make some quick repairs to stop the immediate leak. They discovered that the roofing around my ridge line needed replacing, so we set that up for a later date. I did have to wait a little while because we continued to have rain, rain, rain, but there was finally a little break in the rain and they were able to repair it. It was just repaired yesterday; the workers were courteous and did a good job. Of course, I know the test of time will determine if everything is properly repaired, but I have every confidence that it is.
Carlton Grant
2019-05
They were recommended by they’re competitor and did a wonderful job. Found my leak and fix it fast. Great attitude, customer service and personality even during a high demand. I received the same care for my small repair versus the bigger ones going on this last week following the big storm. I honestly will recommend them to anyone.
Kevin Keith
2020-05
I contacted this company to get an estimate on repairs for just a section of my roof after a storm; it turned out after their thorough review that I had significant hail damage all over my roof. Through proper documentation and working with my insurance company I was able to get a completely new roof, and the only phone call I made was the one to them. They handled everything else.They showed up when they said they would, they were prompt and courteous (I work from home), they did not try to upsell any unneeded products, their price was what we agreed to, and they were clean. When the job was complete you could not tell they were ever there; nor did I ever find a single roofing nail or trash in my yard afterwards as I previously had with other companies.I would definitely recommend this company. They (the actual owner) also check in periodically to make sure everything is still ok.
Mary Lewis
2022-05
The work performed by the Platinum Pro paint team was excellent. Their approach to quality control was to cross-check their work and continuously touch up as the major painting proceeded. This resulted in a beautiful job that was flawless. The attention to detail, such as pre-painting pressure washing, caulking, and wood repair ensured that the final product would compete with the exterior finish of any new home in this area.
Patsy Cook
2024-03
They were very nice and gave me options of how to handle my problem. I would call them again.
Karen Love
2022-05
Very satisfied with the service provided.Prompt in responding to phone calls and text. Quick coming out to give estimate. Roof was completed in one day and looks great. Also, it was a very reasonable price.Highly recommended them!Service: Roof repair
Jerome Dixon
2024-02
They think they are too good for certain jobs, I would not recommend at all!
Nicole Czaja
2018-05
I’m a Realtor in Henry County and have called on these guys several times to save the day. They are extremely professional, knowledgeable, and courteous while providing high quality products & workmanship. Myself and my clients were very satisfied with the entire experience from start to finish. I would recommend them to any future clients, friends or family.
Lucy Petreus
2020-05
I am so glad I found a company I can always call if I have an issue, considering my roof is about 12-13 years old and occasionally has issues after lots of rain. I call Corey, he comes out and gives me an estimate and if I agree, they come and fix the problem. I recommend them to everyone!
Christopher Craven
2024-04
Could not be more satisfied. Roof looks great
Leanne MCCUTCHEON
2019-05
Called two times and left a message with my phone number. Not even a return phone call as a courtesy. You lost two complete roofing jobs.Thank you for your timely response. I will gladly call you to clear up any mis communication. No one needs a negative review. We all want to shop local.
Monday | 9 AM-7 PM |
---|---|
Tuesday | 9 AM-7 PM |
Wednesday | 9 AM-7 PM |
Thursday | 9 AM-7 PM |
Friday | 9 AM-7 PM |
Saturday | 9 AM-7 PM |
Sunday | Closed |
Scan the QR code to leave a review.
Powered by bulkqrcodegenerator.com
Roofing Contractors in USA
Discover an extensive listing of reputable roofing contractors offering their services across the country. Locate dependable solutions for your residential or commercial roofing needs with ease.
Broswe by Population