4.6 (84)
928 GA-42 North, McDonough, GA 30253
(678) 824-8982
totalroofsolutionsllc.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Keisha Norrington
2024-04
I was in need of my roof needing to be replaced. At first my insurance company was only paying to replace the shingles so I called a bigger company and basically the answer was “we don’t have a crew for a small job.” I found Total Roofing Solutions on Trust Dale. I called Total Roofing Solutions and from the first phone call to the completion of the job I was met with professional service. No job was too small. They were willing and ready to assist me. Eventually I was approved for a complete roof replacement. I spoke with Mr. Kevin and he made this so easy and smooth for me.From the first conversation I knew I could trust Mr. Kevin. Mr. Kevin always answered my questions and was very honest. The job was completed on schedule and the clean up great. They replaced my roof, rebuilt my chimney, and replaced siding. I can not thank them enough for the amazing job. Mr. Kevin ensured he found siding that matched the siding on my home and chimney. I just want to say thank again Total Roofing Solutions. If you are in need of a roof replacement and looking for a company that you can trust and the work is impeccable please reach out to Total Roofing Solutions and ask for Mr. Kevin.
Terri Abbott
2024-04
Total Roof Solutions are a cut above. If you’re looking for a knowledgeable and professional business and competitive pricing in roofing, they are the right choice. It was a clean and efficient experience with them. I LOVE my roof!
Kevin Clancy
2024-02
Highly recommend Total Roof Solutions. Service was professional, honest, clean, pricing was reasonable and fair and Adam kept us updated throughout the entire process with phone and photo contact. We looked into several companies and we couldn't be happier with our decision.
Karla Ingram
2023-11
Total Roof Solutions provided outstanding service, from the initial consultation with Kevin Holland to the final installation. Kevin was knowledgeable, thorough, and patient, answering all of my questions and explaining the entire process in detail. The roofers were also great, completing the job on time and leaving my yard clean and damage-free. Total Roof Solutions is Trust Dale Certified, which gives me additional assurance that the job is done right. I had a great experience with Total Roof Solutions and would highly recommend them to others.
Jenn Shelton
2023-05
I had industrial size gutters installed on my recent Barndo build. Adam Jones was amazing. Came out got me the quote ordered them and by the following week they were being installed. He advised we do industrial size ones as the regular size ones would have looked small for the size of the home. Thankful he did because after seeing them on the tower would most certainly have been swallowed by the house and looked weird. He was very quick and did an amazing job they look beautiful.Service: Gutter installation
FRANCINE KRANE
2023-12
Total Roof Solutions representative Adam managed my roof replacement from first to last visit. He was very professional, friendly, easy to work with. I will highly recommend this company to anyone who needs a roof replacement.Services: Roof inspection, Roof installation
Allison G
2021-05
I had a leak in my ceiling and called TRS for an estimate back in December of 2019. Turns out I had a flashing failure. At the time, I didn't want to pay the quoted amount (being cheap) and instead had a friend to caulk the area. It held up okay until the remnants of Hurricane Sally caused a leak 3 times worse than the previous one. I called TRS again and told them I was serious about getting the repair this time. Thankfully they honored the price from the previous quote. They showed up on time and cleaned up nicely when done. Also, the job ended up involving more work and material than what was estimated but they did not up-charge me. I'm very pleased with the results and thankful for the level of professionalism and courtesy that I received. I would definitely recommend them!Service: Roof repair
All For His Glory Gaskin
2023-11
My husband and I chose this company after we had been shafted by someone that did a horrible job. After speaking with 2 other companies Total Roof Solutions was the clear choice for us. They did exactly what we requested our roof and gutter system. When we thought we had a problem they came right out and answered our questions they were very professional and reliable. We were very pleased with all aspects of this Company.
Patricia Krause
2023-12
Had them come out for a quote to replace siding. Adam came out quickly and said he would work on a quote and email everything. I never received anything. Followed back up, didn't hear anything. Followed up again and was informed that Adam had reached out "several times" via phone. I had one missed call from him and he didn't even leave a voicemail. Adam informed me that they wouldn't be able to help us with this damage. Wished that would have been communicated sooner and don't understand why a company can't leave a voicemail.
Andrea Daniels
2023-06
Absolutely love the customer service and quick turnaround time provided by Josh. He was amazing and very informative. He performed follow-up calls to ensure I understood the quote he provided so I could make and educated decision based on my home inspection issues. I definitely plan to use this company when it is time to make the necessary repairs due to how thorough he was and how quickly I was helped. I feel that Josh went above and beyond to ensure that I was squared away. Josh is definitely an asset to Total Roof. I highly recommend this company.
Roger D
2023-09
Perfect in every way.From the first phone call where they picked up on the 2nd ring and scheduled my estimate to showing up and getting the job done quickly they were great.Where other roofers might be hard to reach on the phone, Total Rood Solutions was always just a phone call away.Less than 1 week from estimate to the job being done and done right....it's hard to beat that.
Deborah Daub
2023-05
Adam Jones was very professional and scheduled our new roof within a week of giving us an estimate. The work was completed within one day, and the roofing crew worked hard and steady. The cleanup was fantastic! I highly recommend Total Roof Solutions and will be using them again soon for gutter work! Our new roof is beautiful.Service: Roof installation
Arie Nash
2023-06
My home was damage by the tornado in January. I had roofers quotes me high prices. I found roof total solution on trust Dale web site. They were honest and professional .Kody Kelly and his crew came in and did my roof in one day and cleaned up the debris after they were done. I had the best experience working with Total Roof Solutions. Thank you Total Roof Solutions for the great job.G NashServices: Roof installation, Roof damage repair
Rebecca Davis
2023-09
We had a great experience with Adam Jones. He was super helpful and got the work completed before a week was up. The estimate was very reasonable and the work was done very well!
Dena Yaeger
2023-05
After a tornado damaged our roof I contacted Total Roof Solutions. Kevin was dealing with the same mess we were, but he returned our calls and made us feel like a priority. Kevin’s customer service skills are top notch.we kept his number for future projects. We will use them again in the future for our other home improvement projects, especially if we can work with Kevin Holland again.Services: Roof inspection, Roof installation, Roof damage repair
E Castle
2023-06
Superior service. Adam has been nothing but professional since arriving to do quote. Everything we discussed was completed. Work crew cleaned up EVERYTHING…. I would recommend Total Roof to friends and family …Neighbors also!
Stacy Sutton
2023-07
If you have a rooftop deck/terrace, this is the company you need to use. I found out that most other roofing companies don't understand the "we need a floor on the roof so we can walk around this flat area" thing. And decking/flooring companies don't understand the "this needs to be sloped and allow for rain to drain off" part. Total Roof Solutions has deep experience with both. When they stripped off my original rooftop terrace flooring, they found it was flat, which explained a lot of the issues I had been having. They fixed that so everything drains properly now and I don't have to worry about leaks. Plus I have a wonderful new flooring surface, new flashing, new downspouts, and more. I'm actually going to use my rooftop terrace now, and proudly invite people over to enjoy it!Whether or not you have a rooftop terrace, Total Roof Solutions is still the company you need to use! I had put off this necessary work for far too long, partly because I was sure it was going to be a hassle. I thought it would drag on into many weeks or even months, that I'd have to harass the company to come finish the work, that they'd leave my house a mess, that there would be arguments about the details. NOT AT ALL!Stephen Griswell was wonderful to work with. He is knowledgeable, accessible, responsive, and all the other things you want in a contractor. He talked through a number of options with me, and gave me a "worst case scenario" estimate. Which cost more than I had assumed it might, but when some of the worst case items did come to light (like the flat roof), he was able to fix everything and still come in under budget. He definitely underpromises and overdelivers. His crew was great, and everything was done in 7.5 business days, which was way faster than I would have ever dreamed. They went above and beyond in their cleanup and in handling additional details that popped up unexpectedly.Wholeheartedly recommend! Wish I could give more stars!Services: Gutter installation, Roof repair, Roof installation, Gutter cleaning
Jacob Black
2023-05
I contacted this company in order to get a quote for roof replacement. They were the quickest to respond and set up the date for installation. Kevin was a fantastic person to work with, and his team did a great job. I would highly recommend Kevin and his company.Service: Roof installation
Jennifer Thompson
2023-05
Ben and his team at Total Roof Solution is the best roofing experience I’ve encountered. Apart from being the top professional in their field, they replaced my roof in one day, informing me about the entire process and best of all was the absolutely lowest price for the same quality roof. Their caring and patience were highly appreciated and unusual nowadays. They replaced the roof of a duplex (rental property) in the Atlanta, Georgia area, I live in Florida. At first I was a bit concerned that I needed to be there to ensure all was being done as promised but Ben laid all my concerns to rest by providing a service unsurpassed. I encourage you to do yourself the best favor by using Total Roofing Solutions for ALL your Roofing needs.You’ll be glad you did!!Thanks again Ben and team.God Bless!!Jennifer Thompson
Josh Harlem
2023-05
Kevin,I wanted to take a second and say how impressed I was with the job this week. It was one of the most efficient operations I've witnessed from prep to execution and clean up.Kevin and all the staff was polite and professional and from my limited knowledge of roofing it appears the job was completed on a top shelf level. Being in the manufacturing and customer service business, I know you get more complaint emails than positive emails but I wanted to let you know how smooth and accommodating this was for us.
Brad Blount
2023-05
TRS performed a repair on my roof. Kevin came and inspected my home and provided an estimate within a couple of days of me contacting them. Their repair team did an amazing job and made sure it was done correctly and to the highest standards so that it would not leak again. I highly recommend them!Service: Roof repair
Jessie D
2023-05
Amazing experience with getting our siding replaced and chimney repaired! The team was knowledgeable and skilled, and the work wadone was impeccable! We will definitely use these guys again for any future work!
Dylan Smith
2022-05
I was very pleased with my service from TRS. Ben was very helpful and honest about what I did and did not need done. He gave me a very fair quote for my roof replacement. The crew was on time and professional and knocked out my project in one day. Would use them again and would refer to a friend.Services: Roof inspection, Roof repair, Roof installation
Bill Zvanut
2023-05
Needed a total roof replacement and Total roofing was up to the task in a professional and quick manner. They showed up on time, got right to work and finished in one day. I would highly recommend Total roofing.Services: Gutter installation, Roof installation
MJ Raglin
2023-05
I accidentally backed a truck into the gutter of a property I’m selling. With a 2 week closing around the corner, Total Roof jumped in fixed everything for me. I appreciated the responsiveness and fast service. Great Job!!!!Services: Gutter repairs, Roof repair, Roof damage repair
Tonianica Fisher
2019-05
My neighbor recommended this company & after seeing the great quality work the provided for her, I was excited to try them out! I called and they sent an estimator out the next day. The replaced my roof in less than a day 🙌🏽😊! The owner came out to check things out before the job was over & he was very helpful in explaining things. Him and his staff were very professional, polite, and able to answer any questions I had. I would definitely recommend them & use them again when I decided to build. They earned their 5 stars ⭐️ 🙌🏽
Larry Clayton
2023-05
A month ago I requested this company to come out and do an appraisal. The representatives came out , did the the roof appraisal and never got back with me. I called Total Roof Solution and requested the appraisal and was told by the rep. "My manager is out of the office and once he return I will get it out to you" needless to say, that made no sense to me. That was a month ago and I am still waiting. LOL! DO BUSINESS ELSEWHERE!!!!
John Gaddy
2022-05
We had to work together around weather. Everything was handled professionally by Kevin. A very minor adjustment was necessary on 1 gutter. Kevin followed up until we were completely satisfied. The whole job and excellent clean up was completed in less than 6 hours.Services: Gutter installation, Roof installation
D H
2023-05
The roof looked great. We had a an issue with the siding but our sales person worked with us and helped us get it resolved. I would recommend someone using this company and to ask for Ben as he is very personable and HONEST.
Phyllis Gaye
2020-05
Very professional and caring group of individuals. The roof and gutters was replaced in the time frame promised. The cleanup was good. Everything went flawless and I would use this group for any other projects I am planning. Great job, very satisfied with the end results. Hassle free replacement.
Monday | 9 AM-5 PM |
---|---|
Tuesday | 9 AM-5 PM |
Wednesday | 9 AM-5 PM |
Thursday | 9 AM-5 PM |
Friday | 9 AM-5 PM |
Saturday | Closed |
Sunday | Closed |
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