4.8 (145)
660 Milton Dr, McDonough, GA 30252
(404) 268-1900
zytekroofing.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Darrin Greubel
2024-01
Zytek has my highest recommendation for roofing needs. The entire process was as smooth as a homeowner could ask for. The initial evaluation by Don was very thorough. He gave me a very good debrief on his findings and explained how Zytek would replace the roof and with only quality materials. Once the insurance adjuster had completed their process, Mike helped us tremendously on picking out the colors of the replacement shingles and also explained the process. Roof replacement took place within one week of insurance settlement! Day of construction, the crew arrived at 7am and took great care to cover all landscaping and respectful of the property. Work was completed by 6pm and clean up was phenomenal. The attention to detail, quality of workmanship and the "curb appeal" of the new roof well exceeded our expectations. On-site manager, Chris, was excellent to work with, answered all my questions and kept us apprised of progress during the day of replacement. Thank you to the Zytek team for taking such great care of us. The work was excellent and the communications was perfect.
Terri Britt
2024-02
I don't usually write reviews, but I wanted to take a moment to praise the excellent service I received from Zytek Roofing. They are truly a top-notch operation. From my initial call with Donald on December 30th; to his working with the insurance company to get me approved for a roof replacement, to his patience with me, responding to my questions and concerns, to the actual installation on January 18th, Donald and his crew were the most dedicated group I've ever had work on my home. A Big Crew came early about 7 am, in about 30-degree weather, and finished around noon, which was totally out of my expectation. They were very efficient and they also did a thorough clean up. The new roof looks beautiful, it truly updates the look of my home. If you are looking for a roof replacement, I highly recommend Zytek for their professionalism, great work, and honesty.
Alonnie Triplett
2024-02
Zytek roofing is one of the best ! Donald came and handled everything so professionally and with great care. He was very informative and helpful. If you need help with roofing they are my number 1 recommendation!
Chagall S
2024-03
Zytek Roofing replaced my roof, and I do not recommend them for any of your roofing needs. What I have learned since using their service, is that they do not perform the work themself, but they’re basically just the middleman in the process. The work is subcontracted to someone else. And they do not honor their 5 year no leak warranty, make up some false accusations just to prevent doing warranty repairs. If you are still reading, here’s my experience with Zytek:Zytek replaced my roof in December 2020. They came around 7am and were done before noon. I don’t know anything about roofing, but thought it was too quick to have a whole roof replaced in such a short amount of time. But because they offered a 5 year warranty on paper, I didn’t think much of it. In November 2021, I started noticing a stain on the ceiling in a room near the chimney. After waiting 4 weeks, the salesman came out stating he’s caulking the flashing near the chimney and if it still leaks, it would not be on their part. I wasn’t happy with that response since there were no leaks prior to the roof replacement. I took their word for it, thought the leak was repaired and fast forward to February 2024, I noticed the stain on the ceiling got bigger. I called them again, but this time with a different approach, since it took a while for them to come out the first time I called about the leak. This time, I called for a roof repair and they stopped by the same day. When I told the guy that they replaced the roof and what my experience was the last time I had called about the leak, he ensured me it will get fixed. He would have to reach out to the subcontractor to come out. I called again the next day, only to be told that the subcontractor does not want to come, because I left a bad review and told neighbors to not use their company for roofing needs. I was so flabbergasted about the response, not only because they’re fabricated lies, but because from a business point of view, it doesn’t make sense to use that excuse to not honor your no-leak warranty. If the business owner is reading this, this is the first review I’m writing about the company and after 2 attempts of reaching out to get it fixed and the false accusations, it is indeed going to be an 1 star review. As far as telling neighbors not to use your company: all my neighbors have replaced their roof before I did, and none of them are in need of a new roof, so not sure why you’d fabricate senseless lies.Coming back to my review, they never came out to fix the leak. I had to consult with a different roofer to address the leak. Turns out that the flashing by the chimney was in poor condition and had to be replaced. And an ice and rain barrier had also be put in place.According to the contract with Zytek, the flashing should have been reworked. So either they never reworked the flashing or damaged the flashing. I don’t believe it was reworked, because the whole roof was replaced under 5 hours. For that short amount of time, the quality of the work performed was probably not a priority.In conclusion, Zytek does not honor their no-leak warranty, and will fabricate lies/excuses just to prevent addressing issues. A sub-contractor is performing then work. And while they may be able to replace a whole roof quick, they are negligent when it comes to quality. Roof replacement/repairs come with a hefty price tag, don’t use a company like Zytek who is negligent.
Beverly Walker-Hodges
2023-09
My experience with Zytek was top notch. They were responsive and kept me informed on the time the tech would arrive. They provided excellent service at a great value. This is a company with integrity and standards. We would definitely recommend them and they will be our first phone call if we need Roof work again. Donald H came out and made the repairs in a timely manner. He went above and beyond to assist us. I highly recommend Zytek Roofing!Service: Roof repair for storm & wind damage
Jerrie Brannon
2023-08
I called Zytek because I had a leak in my kitchen. They came in about an hour and a half. They checked my roof and went into my attic. They found the overflow pipe on my AC unit caused the leak. They told me my roof was good for another 10 years barring an accident or weather. They didn't charge me a dime. They said free estimate was really a free estimate and inspection. They could have tried to sell me a roof. They were pleasant, professional and most of all....HONEST. Hard to find these days. I will recommend them to anyone that needs help.
Bob Halstead
2023-05
Zytek Roofing is the only roofing company you ever need! Mike and his crew did an amazing job on our roof replacement. Mike takes so much personal interest in the total project from the explanation of what all will be done all the way through the follow-up when it is finished. They left my house & yard in exactly the shape it was when they started. I have never dealt with a more professional and caring roofing contractor. I TOTALLY recommend them for all your roofing needs. Mike's attention to detail is fantastic and he will make sure that you are happy with the whole project from start to finish. Call Zytek Roofing, you will be happy you did.Service: Roof installation
Angela Bowens
2024-02
No response. Came out inspected and never returned calls or messages after 3 weeks. Would have been nice to have a response especially after giving out personal and private information . Very unprofessional .Very disappointing especially when the intial conversation and inspection of roof sounded promising as if their company could provide the expected services.
Chris Wess
2022-05
Glad I gave Mike with Zytek Roofing a call. He met with my insurance adjuster and was able to get my claim approved. The crew showed up on time and worked hard getting the roof replaced in one day. Mike answered all of my questions and when I gave him payment he handled one minor issue for me. I would definitely recommend Zyrtek Roofing to everyone. The roof came out really good and they stand by their work!Service: Roof installation
Debbie Smith
2022-05
Mike and his crew were incredibly professional to work with. Mike put me at ease from the moment I met him. He is genuinely a good person, knowledgeable about the product and materials, and knew exactly what would look best for my house. He even gave me an address to look at my exact selection so I could see for myself what to expect instead of just choosing from a picture. Chris and the crew arrived on time and took special care of my new sod and other landscape. Mike handled all of the homeowners insurance paperwork. I LOVE my new roof and the value it adds to my home. This was such a smooth process and as a single mom, it turned what could have been overwhelming into a pleasant, easy experience. I would HIGHLY recommend Zytek Roofing. 5 stars all the way around!!Service: Roof installation
Melissa Robinson
2023-05
Zytek Roofing did an excellent job with my new roof. They worked with me and my insurance company in a very professional manner making it stress-free. The work crew worked efficiently and did a great job cleaning up. Mike , the owner, is local and was readily available for any questions I had. I highly recommend Mike and the Zytek team!Services: Gutter repairs, Roof repair for storm & wind damage, Roof inspection, Roof installation
Lindsey McMillan
2022-05
Mike came out shortly after we bought our home and checked our roof. I thought it was so nice of him to come out on such short notice with no openings even though he was leaving on vacation the same day. He took great pictures which he sent to me. He gave me advice about our roof long term and short term and what we could expect from our shingle type. Fast forward and I called him again about 4 weeks ago because I found out we had a small hole in the roof that was taking on water. He had his contractor Don come out the same day and he looked at our roof. I greatly appreciated him coming out so quickly. Mike and I had a small communication error, but Mike called me personally to correct it and make it right. Although, it was not necessary to come over so quickly, Don came out to our home the very next morning to fix up our roof. Don and his partner did an excellent job on a very hot day. They also offered a very fair price. I will be calling Zytek again when we need a repair or a new roof. Thanks again for going the extra mile.Service: Roof repair
Frankie Hunt
2022-05
My roof was done today... This has been a great experience from day one. Mike the owner is very professional. He has a team that comes in and does the job timely and very well while he is there making sure things go smoothly.. ..it did!I had been dealing with roof problems for years and the roof was no longer repairable. Zytek got my roof totally replaced. This guy did it because he used his years of experience and knowledge working with the insurance companies.This is the company to get to do anything roof related. I would highly recommend calling them to get your roofing needs taken care of. I am definitely another happy customer!! THANKS ZYTEK FOR ALL EFFORTS AND GREAT WORK!Service: Roof installation
David Snell
2023-06
Zytek did a fine job replacing our roof, however, they lack attention to detail. We have two unvented bathrooms that went overlooked and a skylight I was assured could have a blind installed, which it cannot. Not to mention they left nails all over my driveway. Good luck getting any service once they have your money.
Clint Davis
2023-05
Thoroughly enjoyed the entire experience with Mike & Zytek Roofing! Mike is a professional who is kind and courteous and prompt. Mike took the time to explain the process from initializing the claim, working with the insurance adjuster, applying for supplement, delivery of materials, arrival of crew, clean up standards and final payment! It was a joy to work with Mike. I highly recommend Zytek Roofing! ClintService: Roof repair
janet teknipp
2023-05
Mike looked out for our best interest throughout the whole process. He was very easy to get in contact with and his crew did a fantastic job! I definitely recommend him for any of your roofing needs!Services: Roof repair for storm & wind damage, Roof inspection, Roof installation
Jolene DeVries
2023-05
Zytek Roofing is the perfect example of what a company should be. (I call Mike the roof whisperer!) This is the first review I have ever written, and I felt compelled as we did not have the best experience with other contracting/roofing companies. Mike was referred to us by a co-worker of my husband’s. Honestly, I am a bit of an untrusting person due to my career choice, but we could not have been more pleasantly surprised when meeting Mike for the first time. He listened to our issues and concerns and then explained exactly what he would do to get the job done and done right! It was not an easy task as insurance companies were involved, but he never gave up and kept us in the loop every step of the way, which is very important to me. Mike knows his profession and the Codes. Roofing day – Chris and his crew arrived on time and ready to work. They were respectful of my plants, kitty condo, and our property. At one point, Chris had me laughing so hard I was doubled over. The job was finished in one day, cleaned up, and we could not be happier!Services: Roof repair for storm & wind damage, Roof installation
Joshua Barham
2022-05
I highly recommend Zytek Roofing. I’ve got to admit, we were a little nervous about making a claim on the roof for wind damage on our rental property. We had a few other roofing companies come out for opinions, and they’d all say that our insurance company would not cover it. They told us, company after company, that the carrier would never fully pay for it. We knew the roof was in bad shape and we didn’t have the cash. We were in need of help, officially. That’s when a co-worker of mine recommended Zytek Roofing. He told me that working with Mike was so easy and pain free. I texted Mike one afternoon and he immediately responded. We met the next morning, and he inspected the roof. He agreed that the roof had significant damage due to high winds. We told him who our insurance carrier was and he said “I’m going to get this whole roof payed for”. His confidence assured us that he would take us through it. After that day, I honestly didn’t have to lift a finger. Mike took care of everything. He met the adjusters, he communicated with the insurance company, and he literally carried us through the whole process and I could not be happier. He got our roof payed for, and we appreciate him and his company! Thank you Zytek Roofing!Services: Gutter repairs, Skylight repair, Roof repair for storm & wind damage, Gutter installation, Roof inspection, Attic venting, Roof repair, Skylight installation, Roof installation
gail conner
2021-05
Mike has replaced numerous roofs in my neighborhood and was highly recommended by many of my neighbors. He explained the entire process for filing the insurance claim, worked with my adjustor and the roof was approved for replacement by my insurance company. Mike’s crew showed up exactly when he told me they would. They did a great job and cleaned up well when they left, and best of all, my roof looks fantastic! No hassles and no waiting to see when or if they would show up. Mike is extremely honest, knowledgeable, and professional. Truly , he is the best contractor I’ve worked with and I highly recommend him. Thanks, Mike!
Tamatha Leadbetter
2022-05
Ken was fantastic to work with. He and his crew did an amazing job of replacing our entire roof. Yay! No more leaks!They worked with our insurance company, walked us through the entire insurance process and made it frictionless.Not only was the job done well, it was completed timely and they did a great job of clean-up after.I would hire Zytek Roofing again and again!Services: Roof repair for storm & wind damage, Roof repair
Dawn Wimbush
2022-05
I called Zytek roofing (Mike) frantic bc I had had a leak in my roof by another company…he calmed me and came out quickly to inspect my roof. Best call ever! He was beyond professional and courteous, inspected my roof and explained in detailed what his photos were showing. He’s very patient and knowledgeable, 10 out of 10 recommendation, he gets the job done and he’s very reputable! Thank you Mike!Service: Roof inspection
Brenda Teart
2021-05
Mike is one of the most professional roofer contractor I have dealt with and I highly recommend his service. He help me through the insurance claim and did everything to assure that things were done timely as well as follow ups after the roof was installed. His price was reasonable based on the job that needed to be done and he did not require payment until I was satisfied and he was satisfied with the work. Thank you Mike for your service.Services: Roof inspection, Roof repair
Laurie Bertetto
2022-05
We just had our new roof put on by Zytec last month and are very very happy with it. Mike the owner is a great guy and very easy to work with. Showed up on time to do this job and has a fantastic crew that works for him. I would recommend Zytek to anybody who needs their roof replaced.
Dimetris Crayton
2022-05
I had such an awesome experience, I don’t even know where to begin.The customer service I received from Donald Hemmings with Zytek Roofing was excellent. Donald was very professional,honest, and knowledgeable. I feel like I made a new friend! Prior to Zytek coming out,I had another roofing company evaluate my roof who was very dishonest about what was needed to address my leak issue. Donald and his team came out,evaluated the issue, and addressed it on the spot.I’m so thankful Donald called back and came out right away to address my issue.If you are looking for excellent customer service,honesty,and a knowledgeable company please contact Zytek Roofing and ask for Donald.Service: Roof repair
Joyce Christy
2021-05
I can’t say enough great things about Zytec Roofing. From start to finish, Ken and Mike took care of me. They helped me deal with my insurance company who dragged their feet on my claim. When the day came to put the new roof on my house, Chris and his crew did an amazing job. They respected my property and made sure they left it clean at the end of the day. I have nothing but good things to say about this company and the folks who work there. They’re highly knowledgeable, competent, and professional. Great folks to do business with.Services: Roof repair for storm & wind damage, Roof repair
jason rogucki
2018-05
I was very pleased with Zytek roofing. The owner Mike was prompt, courteous and professional in his assessment of my roofing problems. He was honest and forthcoming about what needed to be done and did not try and oversell me on any services I did not need. Mike also gave me a recommendation on a contractor who I could use. He is highly professional and I highly recommend him.
Mitch Jancic
2021-05
Michael gave my home his utmost attention and care. Besides being friendly, professional, and responsive, Michael was sensitive in scheduling the work around the needs of my family, pets, and property. I had been worrying about the cost and disruption in replacing our roof, but Michael's attention to detail made the process worry-free. I cannot speak more highly of the peace of mind I experienced contracting with Zytek Roofing. Michael was communicative about our job every step of the way, and every detail was completed as promised, in perfect order and on time. The ability to contract with a trusted member of the community, who lives and works here and hires other local talented people, contributes to the rich fabric of the community.Services: Roof inspection, Roof installation
KaMia Johnson
2020-05
I had a leak...not a small leak! I had THREE different plumbing companies come to my home. All 3 said it was a roofing issue. The first roofing company said absolutely not a roofing issue and recommended a plumber! The second roofing company scheduled to come out (4 hour block) and never showed up. The original roofing company came back out after the plumbers and was adamant it was not a roofing issue!Then we found Mike with Zytek Roofing. He came out within 15-20 minutes of our initial call. He identified the issue within minutes and repaired the issue immediately! His customer service, quality of work and time took to complete the job was amazing!I’ve finally found a roofer I can trust and depend on.If you’re looking for a quality, dependable, trustworthy guy...call Mike!
Amanda Helm
2019-05
My husband and I wanted to send a note of appreciation to Zytek for the amazing roof replacement. The job was completed quickly with quality materials, professional workmanship and they also brought our house up to code. Bonus points for Zytek taking the frustration away from it being our 1st homeowners claim and us not knowing what to do. Mike worked with our insurance company and was very quick to respond to any question we had.Zytek is a great company from start to finish and we highly recommend them.
Glenn L Murph
2021-05
Ken Harris was a friendly and knowledgeableservice representatives. Ken answered all my questions about what would be done to the roof, the materials to be used and the purposefor the materials, he also covered the warranty. He also answered my questionsabout the insurance process. I think the installation and cleanup process was excellent. I highly recommend Zytek Roofing, if you want a professional roofing company Ihighly recommend Zytek. Zytek exceeded myexpectations and I'm pleased with my new roof. Thank you Ken, Mike and team for a job well done! Glenn Lamar Murph 🤗
Monday | 8 AM-5 PM |
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Tuesday | 8 AM-5 PM |
Wednesday | 8 AM-5 PM |
Thursday | 8 AM-5 PM |
Friday | 8 AM-5 PM |
Saturday | 8 AM-12 PM |
Sunday | Closed |
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