Trapnell Tomlinson

4.4 (197)

212 S E Broad St, Metter, GA 30439
(912) 685-5757
acehardware.com

Claimed
Hardware store
Home improvement store
Paint store
Tool store
Hardware store stocking household tools, garden supplies, home decor & more.

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Heather Ashley

2024-04

We love ACE HARDWARE! Trent, Andy, Cleavy, and the older gentleman in there are always willing to help, and they are pretty knowledgeable in anything you ask about. If they don't know, then someone there does. They have just about anything you need. Just no plants...lol

Eddie Grant

2023-12

If you're looking for hard to find items, this is the place to start. The employees are very knowledgeable and usually can suggest replacement parts that will work if the exact item isn't available or discontinued.

George Mulrooney

2024-03

Nice little store but the people looked at us like we were going to steal something. When we checked out the girl wouldn't even respond when we said "thank you".

Richard Knight (Ricky Knight)

2023-05

Large selection of merchandise. Plenty of Ammo of all gauges and calibers. Fast and friendly. Prices are at the high end of the market.

Vanessa Gonzales

2023-07

Customer service is extremely lacking in this store. I walked in and did not get greeted even with 2 cashiers working. There were maybe 4 customers in the store at the time besides me. I walked down every aisle passing 2 other associates which neither asked if I needed help or even acknowledged me, even after making direct eye contact. So after I went up and down every aisle for the 2nd time, I was walking back to the front of the store and passed 2 workers. Again neither asked if I needed help finding anything after seeing me for the second time empty handed. I asked one lady "do you work here?" Because she clearly didn't seem to know how to engage with a customer. She wasn't very friendly and never even smiled. She did find the product I was looking for so that's 1 star. It's pretty sorry for a small hometown store to be so short and lacking in basic customer service skills. A little smile, hello thank you for coming in, or even thank you for stopping in would go a long way and help bring repeat customers. Next time I'll just make the drive to Reidsville. Have a blessed day.

JIMMY MILLSAPS

2023-12

Very get staff very knowledgeable willing to help Highly recommend

Fly Low

2023-10

I purchased a Generac GP6500 generator last week before the hurricane. They sold me a display unit that was missing the "25' cable". I called the store today, spoke with the owner hoping he would correct this issue. He remained steadfast no cable comes with the unit. I requested he look at Generac's website which states; a 25' cable is INCLUDED! The unit has never been started or fueled up, he refused to take it back. My last purchase from this business.

Patrick Sweet

2022-05

I had to pick up an item my husband needed to complete an electrical project. Upon arriving at the store I noticed that there was a number of hunters mingling around the front counter. I was able to get a young man’s attention and explained to him what I needed and showed him a picture of what my husband sent me there to pick up.He appeared to be put out by my asking for help. He ultimately gave me what I assumed was what I was asking for since I know nothing about electrical boxes.Needless to say what he gave me wasn’t what I had asked for. Of course after traveling back the 15 miles to the house it was too late for me to go back and get what my husband needed.If you’re in the retail business I strongly suggest you treat your customers with a little more respect and try to accommodate them.As my husband said, we could have shopped at Lowe’s and expected this type of service.

G

2022-05

I can't say Ace is the place for saving money. If you need a whole big box of nails, you might be able to find that box elsewhere cheaper. But if you're doing the one off DIY project and you need a certain size nut bolt etc, They have a really good selection and since you only need a few you may pay more per individual item but you won't have 7/8 of the unused box sitting in your shop. Who knows You may need one or two items out of that box one day but until then it'll be sitting there with its 52 friends, taking up space on that show you could use for something else. Maybe if you didn't have all those half used boxes you could put all that stuff you're going to fix one day on that shelf.Ace has the material you need to build a second shelf.

Jackie Kennedy Morris

2020-05

Friendly staff. You can find anything that you need here to get any job done on your home improvement list. They can make car keys,even programmable ones, and house keys. They have major cleaning supplies. They custom cut shelving. They have it all.

John Smith

2021-05

We ended up going to Ace because Lowes basically refuses to carry pressure treated lumber. They claim they cant get it (3 weeks in a row) I avoided ace as I'd always heard their prices were higher. I call ahead and ask about lumber availability... they have it in stock and CHEAPER than Lowes. So we walk in and immediately we are greated by an employee and offered assistance. We browsed around as we had never been in the store. They had a huge selection of home improvement items as well as lumber, fencing and gates. We places or order and drove around to load the lumber. The same young man that rang us up came out and actually loaded the lumber for us. Tried to buy him a coke but he refused. I will no longer shop lowes unless theres an item I cant find at my local Ace... which is unlikely!

Mitzi Kemp

2023-05

Family owned. Great atmosphere of people to be around on those days everything wants to tear up and you need supplies.

Thomas DuBose

2023-05

Extremely knowledgeable and friendly staff. I was shocked how much of my unique honeydo list materials I was able to find there!!!

Chris Billingsley

2019-05

I was greeted at the door by nice ,polite ,very knowledge , good looking older man in overall....he was excelent at how he presented himself and assisting me in finding what I needed...i think it would be wise on your part to give him a well deserved pay raise....

Jack Sparrow

2019-05

This is the place to go!!!! The best customer service in a hardware store! My dad was in need of a generator and the awesome people assembled it for me to carry to him. I recommend this place hands down. K

Merry May

2022-05

Purchased a sling blade and some random guy told us to be careful and not hurt ourselves. We laughed so hard at that comment. He made our day!

Kelly

2023-05

Really enjoy small town hardware stores..this one is clean, extremely helpful staff, very polite

Sarita Parker

2020-05

Great local, family owned hardware store. Cost is a tad more than big chains, but that's expected. Helpful staff, always courteous.

Kelly Jackson

2021-05

The everything you could need hardware store for a small town. Very nice and friendly. I was in and had a key made and was paid and out in a matter of minutes.

Spenser Findley

2018-05

Went and had some keys made it was my first visit in a while. They have put a lot of work into the inside of the store it looks really good.

Anita Vonwaldnet

2023-05

Needed to get keys made and buy oil. Computers were down, a little bit of a wait but excellent customer service.

Jill Gwinnett

2023-11

Customer service not so good

april mullen

2022-05

We love this place...all the staff do a excellent job and know there craft.

Jay Erickson

2022-05

Love going to the local stores, they always have what I need.

Dot C Cowart GSFA GMF

2020-05

Ace is the best place for all your Hardware needs. Very knowledgeable of the Product and Great Customer Service. Highly recommended

earl rich ii

2021-05

Always has what I need or the can get it. Very friendly. Very help. They will take care of you.

lillian lesley

2020-05

They try to help you as you walk in door which is nice but boy are their prices high! Unless it's something I have to have asap stay away.

Fred Overmeyer

2023-06

Well stocked hardware store, what I would expect of an ace hardware.

medicmcauley

2021-05

Great small town store, very helpful staff and good prices.

Kathy Jackson

2022-05

It was great I just wished it wasn't so cold and raining. When is the next one, I can't wait.

Opening Hours

Monday 7:30 AM-6 PM
Tuesday 7:30 AM-6 PM
Wednesday 7:30 AM-6 PM
Thursday 7:30 AM-6 PM
Friday 7:30 AM-6 PM
Saturday 7:30 AM-6 PM
Sunday Closed

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