ServiceMaster By Twins

Evelyn Bazan

2023-05

A 90+ ft tree fell over my house. I made a call to my insurance company and service master reached out the same day. I’m very greatful for an amazing team of professionals to get me one step closer to get my house back. I had many questions and concerns. They have excellent communication skills. When I talked to any of them, I felt I was talking to a friend. I felt confidence on their work. Thank you service Master, my family and I will forever be very thankful.Services: Water removal, Water damage-related cleanup & repair, Water damage-related pest control

Mary Bennett

2024-04

UserMary BennettI had a gentleman named Aaron come to my home and he was very pleasant and very knowledgeable in his field of work, he explained everything that he had to do during this whole process and walked me through everything. I tell you it was truly a blessing to meet someone who very patient as it was my first time dealing with what I consider a devastating experience for me. I like to send Aaron a huge shout out and a bigger THANK YOU . Mary Bennett.

Mary Andersen

2024-03

Horrible customer service experience! I’ve been trying to contact them for an estimate with no response. And when you call the customer service center, the experience is atrocious!

Cheryl Lakoskey

2023-05

They told me they would send ALL needed information of the damaged personnel property to my insurance company so I could get reimbursed but they didn't, they just hauled off a truckload of my damaged property and took it to the dump without taking pictures or any proof for my claim. They basically stole my property by telling me lies that they would send the insurance company what they needed to process my claim! Also it takes multiple calls to get someone from the office to return a call, they only have 1 person that could handle my problem and she was always sick or out of the office!! When she did come in, she NEVER returned my call, I had to keep calling until I caught her in!! VERY UNPROFESSIONAL. When I asked to speak to the owner, they would never let me.Services: Mold inspection, Mold mitigation, Water damage-related cleanup & repair, Mold cleaning, Water damage-related mold removal, Mold damage restoration

LegendaryLandscaping Accounting

2024-02

Great Office environment. Owner is one of a kind and staff is friendly and family oriented.

Steven Lane Ray

2019-05

My family has been EXTREMELY disappointed with Service Master. We called them after my grandfather's home sustained smoke damage; THEY TOOK ADVANTAGE OF A 90 Y/O MAN WHO IS LEGALLY BLIND. When they were "finished" his home still had visible smoke damage and there was even still ashes on the floor. Spot testing various furniture revealed that it would still turn a tissue black.We called for them to come back out. They said that Charles, who is supposed to be their best, had cleaned it but agreed to send him back out. He came and cleaned for two hours and left.Our family has had to get another business to come in and clean up their mess and finish painting (service master couldn't even get it painted). Additionally, after receiving the first bill, we received a call about a second bill for services that shouldn't have been billed; they were willing to try to fleece an elderly man out of more money when they failed to do the job correctly in the first place. This claim has been open for three months and the work is still not completed. Both their work and behavior is inexcusable and I strongly recommend using another company.

Elvin Henderson

2020-05

Not only did they not do a good job, their employees stole my pressure washer, 2 braided hoses for it, and my 60 foot tarp from the locked storage area in the back. The key was in a lock box that only they had the code to. When I confronted Jeff (manager) about it, he asked me why I used a lock that the key fit both the front and back door. Tells me to claim it on my insurance and has not called me since. I left messages w the owner and no call back yet. I DO NOT RECOMMEND. I have pics and record ALL calls.

Tom Larkin

2021-05

It took only 3 days and the job was done, damaged goods removed and job site cleaned up. They were courteous, called ahead to let us know they were coming and communicated all along the way. What else could you ask for?Service: Water damage-related cleanup & repair

Jeannette Correa Juan

2018-05

Superior service and friendly staff so helpful and nice service. Yes I will recommended this company to all my friends and family.call to inform me that they be coming to the house and tell me what the be doing.

H

2021-05

Dont use them worst experience ever. Dont come on time and dont know what they are doing. They refer to internal shaddy companies. Customer service is horrible. Not happy. They messed up my home.

Greg Rogers

2023-07

They do a good and thorough job.Service: Water damage-related cleanup & repair

Jon Stephens

2022-05

My carpet look awesomeLike brand mew

Mike Karaty

2019-05

A very fast, thorough, and professional company

Tom Durban

2020-05

Very prompt and professional