Fix-R-US

Cat Baker

2023-12

I found my forever contractor! Everything was very well taken care of from start to finish! We had a lot of water damage. Needed a new roof, drywall and flooring! It turned out perfect! Thank you so much!

Donna Bomer

2021-04

Cannot say enough good things about this company. The work was excellent, the schedules ran like clock work, everyone was polite and hardworking and Mike, the manager, was communicating with me throughout the project. I could have had better service , nicer co tractors or a better project manage. They are a 12 on a 1 to 10 scale. Have already passed their card to 3 friends. Within 3 weeks I was happily cooking I. My gorgeous kitchen.

Monique Wright

2016-04

Mike Mathews is the technician that responded to a plumbing issue that I recently had with a need to replace a sink fixture. Mike was extremely knowledgeable and after an inspection of the fixture,, he provided a full explanation of the problem and what was needed for the repair. He installed a faucet and made sure it worked perfectly, before indicating the job was complete. Mike did a great job and I would like to commend him for completing the job in a prompt and expeditious manner. I will always use Fix R US for any repairs or installations. Thanks Mike, you're the best !!!!!

Gay Space Foxes

2015-04

I would like to say that we just had the nicest technician here to install two new faucets in my home. Mike was prompt, courteous, efficient and very friendly. Mike did the job neatly, and even was nice enough to replace a drain in my bathroom sink that needed it without my having to ask him to do so.I couldn't be happier with the service.

Denise Edwards

2017-04

Fix-R-Us was very accommodating. They installed a water heater and kitchen sink within 24 hours of calling them. Mike and Charlie, the two plumbers I dealt with, were very friendly, knowledgeable, professional, and HONEST. I am extremely pleased with the service and quality of work from Fix-R-Us. 10/10 would recommend.

Liz Williams

2021-04

I have been very happy with a small room renovation Fix R Us did for me several years ago. The job involved removing old paneling and a damaged ceiling, replacing and repairing damaged sheetrock, installing molding, priming and painting. The workers were professional and removed all debris, and the price was reasonable. I especially appreciate care and professionalism of Mike who coordinated the project and checked out everything. I highly recommend this company!

mariel w

2015-04

We were getting granite installed and needed our new faucet put in and garbage disposal hooked up. I called around to many plumbers and they wanted a crazy fee because two trips were needed to be made. When I called Mike, he was knowledgeable and professional over the phone. He let us know what to tell the granite installers so they didn't cost us more money having to modify the existing plumbing. Once at our house he did great work and was very courteous, he even helped us brainstorm other ways we could save money updating our house since we are looking to sell but have a major to-do list. I highly recommend Mike and the team at Fix R Us!

Christine Woodring

2015-04

The company set up an appointment for the next day, which was great. Will was polite, friendly, knowledgeable, and careful. He replaced the faucet, drain, and pipe for a pedestal sink. He gave me prices and advice on a few other repairs that I need done. I feel confident that I will use this company for all my household repairs. Great job!

Lisa Rhein

2017-04

We had several electrical/plumbing issues during our kitchen remodel (which was done through another company, not Fix R Us). The company we had contracted the work through called Fix R Us to complete and fix all of the electrical and plumbing issues. Mike Patel with Fix R Us is outstanding; prompt, professional, and extremely knowledgeable with all aspects of the work. We relied on him to get the job done, and we are so glad we had him in our corner. We had plumbing work to be done outside of the kitchen remodel, and without hesitation, called Mike Patel and had him and Fix R Us do the work for us. We will call upon them in the future whenever we need work done around the house!

Elton Bruce

2021-04

The water heater in our home discharged about a gallon of water daily; and the water pressure fluctuated daily from 40psi to upwards of 120psi. The FIX-R-US technician, Louis, identified the problem within minutes afterarrival. He immediately replaced the faulty valve; and then cost was really reasonable. Louis is very knowledgeable and is definitely a professional. His personality immediately placed me at ease; and helped me trust his word. He even provided information on how to maintain my water heater and plumbing systems.

Tony Parker

2014-04

After waiting all day for Lowes first contractors that did not show up, Fix-R-Us came to my home at 6p to install a new water heater. Fix-R-Us went beyond my expectations from start to finish. Two employees came and and installed the water heater. They were courteous and pleasant. They left the work area cleaner and safer than they found it and we had hot water by 9:30p. They will be my first call for any plumbing project in the future.

Jeena Kuttan

2015-04

When we moved to Georgia in 2012 and purchased a foreclosure, Fix-R-Us gave us the best quote for our home remodeling and were very candid about the work that could and could not be done. They fixed the plumbing issue in our front yard, due to overgrown roots cutting into the water line, with minimal damage to the lawn. They replaced the front entry doors from single to double doors, installed 2 skylights, hardwood floors in our master bedroom, tiles on the bathroom floors and shower walls, new sinks, and painted the entire house. Walls were removed in the living, dining and kitchen area to get an open floor plan and hardwood had to be matched up to the existing ones. New island, dishwasher. microwave and back splash were installed in the kitchen. We wanted to move the basement entry but were told that it would not pass the code and he was correct, others had given us estimate on that work without knowing the city code. They completed the work in a timely manner and we were able to stick to our move in date. Its been 2 years and we love all the work that was done and have had no issues from it. We get a lot of compliments on the house exterior and interior. The best ones are from our neighbors who live in the same subdivision who are shocked at the transition from the previous floor plan to this new one! I'm looking forward to getting new tankless water heater and solar panels installed in our house by Fix-R-Us!

Desiree Lemons

2020-04

Mike presented as a person that could help repair my water heater. He is not honest, is only concerned about squeezing money as much as he can, has little respect for people.I gave him $85 for the service call. He said the repair was $350.00. In the end the entire bill was: $432.00! He took 4 days to repair, he charged me additional for picking up the part and delivering it, he charged another service charge, he did not credit the $85 but only $50 and pocketed the other $35. Run! Do not use this guy!Fed up...

Min Soo Yi

2017-04

I had a broken water heater. Called Fix R Us, they came out on time and quickly assessed the issue. Charlie was very professional and easy to deal with. He provided me with the root issue and what my options were. After choosing to fix the broken water heater (vs replacing), he came the next day with the parts and had the repair done in under an hour like he said he would. Highly recommended.

Sean Phuphanich

2019-04

I had a garbage disposal replaced. Tony was polite and got the job done quickly. The price was cheaper than a plumber and comprable to other install services like amazon. I liked that I was able to call and get service on the same day.

David Harmon

2019-04

Fix-R-Us installed a dishwasher we purchased from Lowes. A guy came out and removed our old dishwasher (which worked fine, it was just not a very good one) and installed the newly purchased dishwasher. The very first time we tried to run the dishwasher, it did not work AT ALL. The first run took about 8 hours, never actually finished, and eventually displayed an error code stating that "drainage was not possible". I called Fix-R-Us and the owner, Mike, tried to walk me through the problem. Once we tried a couple of things that did not work, he shifted to a position that it was something I had done wrong. When asked if he was sending someone to correct this problem, he said, and this is pretty close to verbatim; "we were hired to install the dishwasher, connect it to the disposal, level it and that's all". I was stunned. When I protested, he replied "call Lowes" and hung up. I called Lowes and they are sending someone else out to fix it in about a week. Now we will be without a dishwasher over Christmas, I hope our family enjoys doing dishes. I would avoid Fix-R-Us at all costs.

Jose Fajardo

2017-04

Fix-R-Us were very professional and flexible. They fixed my Dryer's vent and repaired my roof vent. I will definitely be using them again !! If you are looking for a great service at a reasonable rate, call them, you will be very happy!Thanks,Jose F. - Suwanee, GA

Craig B

2020-04

I had an issue with my water heater. Mike came out and looked at it. Said it couldn't be fixed as the model was discontinued. He quoted me for a new fixture, I felt like it was high but given that the holiday was in 2 days I needed to get it done. Before he even worked on the unit, he requested to be paid in full. I paid him in full which I should never have done for a few reasons, but I did. The bill (labor) was extremely high given the work to be done. Either way, the unit was installed. His installer was great, but clearly it was the installer whom was the professional. Mike quoted me for all kinds of exterior venting kits and stuff which to me was never used and I was never refunded anything that may not have been used. He made it look like I was getting a deal which clearly I was not. I know I over paid for the unit and the labor and given the time frame of the events i can understand some of it, but not the ridiculous price I paid. He is not a plumber, he hires out other plumbers to do the work but if that's the case, why not just pay a real plumber to do the job. I dont expect you to know everything about plumbing because you own a plumbing business, but it was clear who knew what they were doing during the install. Shame on me for being pressed for time and not getting another quote. But hopefully my experience can shed light on someone else's before they leap. Will NOT be referring this company in the future.Response to your response:I was not referred to you by the manufacturer, you were on their list of service contractors. Yes I spoke to the manufacturer over the phone that the unit could be replaced but I would be taking a chance. So replace the unit.So because I paid you in cash, the whole amount is due? That still makes no sense. And he drove with me to 1 ATM and 1 bank to be paid in full quite a bit of cash ($3000+) for a job he has yet to do, so where does he lose? He doesn't. The work I was originally quoted for wasn't the work done. By relocating the unit saved you time and materials but was never compensated for that.Because of the relocation of the unit, my water utility bill is $20 higher because of how much water I have to waste in order to get hot water. Thats why I waited 2 months before my review because I wanted a complete picture. I have that now. And the wall drilled through was a 12" cmu/brick wall. For $1200 worth of labor completed in less than 6 hours... I would hope that drilling through the wall would be included. He was supposed to drill 2 but only did one because the real plumber and labor man had to leave so after telling me the unit MUST be vented from outside and that I need this special kit, the vent is pulling air from inside the mud room rather than outside. No money back for that either.What's most interesting about your response, you never denied that you weren't plumbers. Thank you for that.

Jason Pease

2020-04

The absolute WORST experience I have ever had with a plumber. We found him through our home warranty. He attempted to persuade me to pay him directly without using home warranty which felt a little shady.Then he took two pictures and left....water was still leaking. We called him after the weekend to see if he was coming back after we got approval and he said “I am not taking any home warranty clients anymore and if we wanted his help we would have to pay him full price directly!Well, if you are in the warranty network and accept our case and take our deductible payment....then finish the case!!! He then used us as leverage to elicit payment from the home warranty company and then tried to get us to pay full price! Worst business practices I have ever seen! Don’t ever use this guy he is so unprofessional and I hope karma comes back on him! Shame on you.

Mary Vaglia

2016-04

Mike installed a new garbage disposal for us. He was prompt, friendly and clean. He took the time to show me that there were no leaks and asked if I was satisfied with the job. I would certainly recommend!

Raxit Patel

2015-04

We have the pleasure of having our house renovated in Marietta, GA through Fix-R-US. They came out and did complete measurements of our bathrooms, kitchen, and hallway prior to begining the renovation project. It was an extensive project since we had to completely re-do our kitchen including taking down the walls. Also, one of our bathroom was completely renovated. They coordinated everything from materials, electrician, flooring, and installation our new kitchen cabinets and bathroom vanities. They even created a personalized closet for us which completely blended in our room like it has been there always. It was truly a great choice and their work was exceptional.

Nailesh Soni

2021-04

Mike and his team did a fantastic job in finishing the basement. On every turn of the project Mike followed up consistently and worked consistently hard till we were satisfied. We were happy during and after project completion. 5*.

Carl Pfister

2017-04

Josh installed our Insinkerator Evolution Series Garbage Disposal in record time. He was genuinely courteous and ensured we understood it's operation. We would recommend Josh, and Fix-R-Us for install services.

OTF Warner Robins

2019-04

Tony did a fantastic job fixing a shower leak and 2 bathroom leaks I had in my home. He doubled checked to ensure all was taken care of prior too leaving. Highly recommend!

csigur

2015-04

Fix R Us was very professional and great to work with. I would recommend them to all of my family and friends. They do what every it takes to meet the renovation deadlines.Fix R Us also worked well with my insurance company. -Curtis

GA Anon

2023-04

Fix-R-Us did great. Replaced my old tankless. They've done work for me before, did well this time, and will use them again.Service: Water heater installation

Sean King

2016-04

I had a new facet installed. Our garbage disposal is on the same side as all the facet plumbing, but Brian had no trouble installing it. He was very profession and kind during the visit. The facet looks great.

Ben Davis

2017-04

I used Fix R Us recently for installing a sink and faucet. I was very pleased with the experience and the friendly service that I received. They were very professional and did a great job.

Paul Lachance

2017-04

Had a garbage disposal installed. The technician (Tony) was top notch. Professional in all respects. I would recommend this technician and the company with out reservation.

Jan Muller

2015-04

This company installed a new garbage disposer for us. The technician was very professional and polite. Will definitely recommend them to anyone. Did a great job.