4.9 (184)
9878 Main St #135, Woodstock, GA 30188
(770) 928-9922
pinnaclewindows.net
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Amos Tam
2024-02
Had an excellent experience with Pinnacle, where we replaced 41 windows in our house. Starting from the sales visit, John was efficient and knowledgeable, and was honest in his assessment of the type of windows that would suit our needs. There was no upselling to more premium products, or pressure to sign a contract on a promise of a 'special discounted rate' just for us - just a straightforward assessment of what would work best for us. In the end, the quoted price from Pinnacle proved to be the most competitive.The installation process was similarly smooth - final measurements were made, and the windows were delivered at their scheduled lead time. Pablo and his crew were able to finish the work in 2 days - and only one where the windows were being taken down, which was fortunate since it was still cold in February.The crew also did an excellent job of cleaning up, both inside and outside. All in all, we are satisfied with our purchase and with working with the team at Pinnacle, and we no longer have drafty windows!
Jeff N
2024-04
The process from sales to installation was fantastic. Dennis did a great job in guiding us on options for the windows we bought, which were 30 in total and nicely priced.The installation was performed by Pablo and his team. Those guys made it look easy despite a few of what I’d deem difficult removals and installations. 2 days later we had 30 windows installed and everything cleaned up as if they’d never been there. I can’t say enough about how impressed I was with them.Finally, the day after installation was complete, the owner reached out to me for feedback on how things went which was a pleasant surprise. Other contractors I’ve recently worked with weren’t as diligent about following up so I appreciated the gesture and got the sense he genuinely cares about his customers and his employees. If you need windows, give Pinnacle a call. You won’t be sorry.
Greg Zlatunich
2024-03
Just had our windows replaced by Pinnacle Window & Siding of Woodstock. 51 windows done in 2 days! What an amazing job by Pablo and his team during the installing. The team was on time, professional and did everything to our satisfaction. The job site was clean and they treated our house with perfect care. The windows are fantastic.Thanks also to Dennis during the sales process and to Colt who managed the logistics of the job, keeps us updated on our order status and installation schedule.I would not hesitate to work with Pinnacle in the future!
Sheena Villers
2024-03
What an amazing job Steve and his crew did. They were very professional, easy to work with and did an impressive job replacing 16 windows for me. I can already tell such a huge difference in the noise reduction and with the temperature. Highly recommend them!
Will Shevlin
2024-03
Pinnacle Windows and Siding provided a great product, value and service. The process started with sales that was totally devoid of gimmicks and games, VERY pleasant, informative, and easy. Cole in the office continually checked in with us to make sure of our schedule. Finally Pablo's teams arrived on time and informed of everything they were installing. They finished off our happiness with both continual relaxed comforting communication and delivering the perfect install. We could not be happier.
Ronnie Wright
2024-03
Pinnacle did a great job on our window replacement project. We had 12 windows replaced with eco-600 series. Steve and his crew were on time both days and did a great job. They had great attention to detail and was very knowledgeable about what they were doing. More importantly his team was very thorough with cleaning up everything as they went along. The project took a day and a half, as the weather wasn't cooperative. But overall I'm very pleased and would gladly recommend them to anyone needing windows.
Vyper3000 “Vyper3000”
2024-03
Found these folks when they did my daughter's windows and was impressed with the workmanship and speed. When the time came a few weeks back for our windows to be done we called them and the job they did was perfect - every window looked pristine. They were even able to replace a large window in the master bath with a dual pane unit with textured glass. We got the xenon filled windows which has made a great difference in internal temperatures. The excellent workmanship caused us to decide on another project: replacing our front door and sidleights. Yesterday the same crew came out and in less than three hours had replaced the entire door, frame and sidelights: again, excellent workmanship, excellent quality, and the installation now matches the windows. Pinnacle is prompt, professional, and I cannot recommend them highly enough.
Brittany Green
2023-09
Just had our 30+ year old windows replaced and could not be happier! We replaced 29 windows and from the start with the proposal to installation was better than expected. Once we placed our order, they quoted 8-12 weeks but was told they could arrive sooner. It only took 4 weeks and were onsite the next day! Steve and Austin were excellent at install and took their time. Our windows were so rotted that it took 2 extra days and even came out on Saturday to finish. Top quality company, product, and people. Thank you Pinnacle!
Eric Beaver
2024-02
I did a lot of research for the best energy rated & construction replacement window, with a good warranty. At a good price. I have had my ECO-PRO 600 series for about 9 months. I am very pleased with how they preformed. When hot AC doesn't run as much and furnace doesn't run as much. My bills went down. Steve and his crew are employees of the company. They were very efficient and organized and installed 13 windows and one picture with window with two lights in one day. You don't need to look at any other windows. Plus, Pinnacle Window & siding is a great local company. Do not confuse with TV little girl Pinnacle Window s.
Marty Stone
2023-07
Hiring Pinnacle Windows and Doors of Woodstock was like striking gold! Very rarely do you find a company that is this organized and takes this much pride in what they do. They are truly exceptional! They provide quality products, superior workmanship, and unmatched service from beginning to end. We did our due diligence and met with several companies before choosing Pinnacle.Allen Seymour, our sales rep, was professional, knowledgeable, provided a very comprehensive presentation regarding the various options and prices, and was more interested in helping us choose the best product for our needs instead of focusing on high pressure sales tactics. He was an absolute pleasure to work with!Steve, Austin, and Jason were among the most courteous, cheerful, friendly, hard-working, meticulous, and professional craftsmen that we have had at our home. They were conscientious and treated the job as though they were doing the installation at their homes with relatives looking on.This dedicated crew spent the two, blistering hot days with without any complaints or idleness. Steve, Austin, and Jason went about their work with drill team precision and orchestration. They took extra care in covering the work areas inside the house, the clean up during and after the job, and the attention to detail in every aspect of the removal and installation of twenty-six windows. We’ve never seen contractors work with such great quality and pride in their efforts.We highly recommend Pinnacle Windows and Doors. They are a fantastic company to work with and we will certainly be recommending Pinnacle Windows and Doors to friends, family, and co-workers for their window and door needs. We encourage you to reach out to them for an estimate!Service: General window replacement
Bonnie Jones
2023-12
We had Pinnacle come and replace our windows in July. I cannot say enough about how smoothly the process went. Getting the quote was an easy and frankly painless process. We have had multiple quotes and purchased windows in the past from a different company for a different home. This was by far the best experience. Everything went just as stated at the beginning, and I really appreciated that we didn’t have to sit through a long presentation or through John working up the quote for us that day. He measured the windows and sent us a quote with a day so there was no “buy now” pressure. Our windows did take about 12 weeks to come in, and when the one custom window required more time from the manufacturer, Pinnacle decided to go ahead and do the rest of the house instead of making us wait. Very much appreciated! There did end up being a small hiccup with the manufacturer and Pinnacle corrected the issue immediately. I cannot say enough about the great customer service I received- from John in sales, Cole and Nancy in the office and customer service, and Pablo in installation. It was a great experience the entire way through! Now it’s December and we have had these windows through summer and winter. The house feels much better than it did before. Highest recommendation to Pinnacle Window and Siding of Woodstock!
Kelly Carmichael
2023-04
We just had 17 windows put in and from our first meeting with John to the windows being installed everyone was incredibly professional and kind! The the time frame they gave was accurate and the crew that came out to do my windows was incredibly professional, kind and efficient! A job I expected to take two days was finished in one!We spoke with multiple companies when getting quotes and pinnacle was by far the best! John walked me through the whole process in the beginning and explained the windows we would be getting in detail and the crew cleaned everything so well after the windows were installed.I highly recommend choosing pinnacle if you are getting windows done soon.Service: Window installation
JudeS
2024-01
Steve and his crew were the most professional, courteous, detailed contractors I have seen in 20 years of home ownership. I am confident that my windows were installed perfectly. They cleaned up after everyday and did not leave a trace. The sales manager, Dennis Williams, provided a no nonsense quote and patiently answered my many questions about the Okna windows and installation process. I fully endorse Pinnacle, Steve and Dennis for your window needs. I was referred to them by a neighbor who had a similar experience. I just wish they could do interior renovations cause I would hire them in a heartbeat for those jobs too.
Beth Lowery
2024-02
Thank you so much for the most painless, stress less remodel Ive ever had done. ***** was helpful in setting us up with an appointment for ***** to come out and give us an estimate. No high pressure sales here. ***** was helpful in redoing our estimate when we changed our minds on the windows we wanted. Then, ***** and his crew came out and installed our windows and door in 2.5 days. ***** and crew were very professional and conscious of any repairs needed. They cleaned as they went along and you wouldnt know they had been here, except for the new windows they installed. I will recommend Pinnacle Windows and Siding to all my friends and acquaintances that need new windows and doors
Cricket Green
2024-02
I decided to get multiple quotes for window replacement throughout my home. The representatives from the first two companies were so awful, I decided maybe this wasn’t a good idea. They were pushy, tried to get me to buy something different and didn’t listen. Then John Fitzgerald from Pinnacle showed up. What a huge difference! He was lowkey, not pushy, listened to my needs, and treated me with respect. The quote was even better. The installation was down by Pablo and he was so considerate and professional. His team worked as quietly as they could and were respectful of my home. I expected a few hiccups but there were none. My windows are absolute perfect. I noticed the difference in temperature in my home right away. I didn’t know that I would love having these new windows so much – they make a world of difference. Pinnacle did such a great job, we are now considering new doors.
Sarah Ogden
2024-03
The entire process was amazing love our windows!! Elise was phenomenal and the window crew were very professional, efficient, and work ethic was outstanding. Jonathan came out and was awesome as well. We will and have recommended to our friends.
Bridgette Bottone
2023-04
We converted our screened in porch to an all season porch, with all new windows and weather door. Looks absolutely beautiful! Dennis has been incredibly fantastic thought out entire project!The installation crew was top notch, great experience with this company! Highly recommended.Services: Window installation, Storm door installation & replacement
John Taylor
2024-02
I had several large well known window people quote our needs and several others more local. We decided on the Pinnacle windows and extremely glad we did!! Order was received as requested & in the timing that they quoted. Installation Team was EXCELLENT . Pricing from otheres allowed us only to replace 10-12 windows with Pinnacle we replaced 20 . Highly Recommend this company for your window needs !!We are getting them to quote additional windows now as our house has a total of 36 windows .GIVE THEM A CALL IF YOU NEED WINDOWS !!
Bryan B
2023-11
We originally had our windows replaced 10-11 years ago and were very happy with everything. Steve and his crew did an amazing job. Today the rear French door needed a part replaced. Pablo and his guys did the warranty replacement on that and also replaced some cladding around the door for a very fair price. Nancy is always very helpful. I would highly recommend Pinnacle!
Bruce Caldwell
2024-02
I probably spent 2 years looking for the right company to replace more than 90 windows. All the big brands came out and gave me their pitch. Anderson was tops at 200,000. I had Pinnacle come out and they are distributors for OKNA windows in PA. This is the only distributor in GA I believe. After 2 years of looking with Pinnacle being one of the first I came back to them and made some changes (kept our old transoms) and since we wanted a composite did alot of comparisons with the others. Went with composite since it came with a lifetime warranty and no maintainance. Had single pane wood, that was over 30 years old. Liked that they had their own crews, instead of subs. They could not do the french doors the way we wanted so doing separately. Dennis was the sales guy. Did not bother me constantly like all the others and was responsive to changes we wanted quickly. The owner called me the day they were installed. We had one small hiccup when some grids were missing from some arched windows, but will get that taken care of in a few days. Pablo heads up one of the 2 crews. He is amazing. He works with his crew, is there early, and cleans up everything daily. This was a big job, 3 days, but they did it in 2. I hope I don't ever have to do this much research again but when the price tag gets this high I do. If you can pay cash, do it, since the discount for cash gets substantial. Most people know so little (including me) about windows that they can be taken for a ride. Frankly, I don't trust reviews much, but when they asked me to do one, I was glad to.
Nancy Aldrich
2024-02
I can't say enough wonderful things about this company! John, Pablo, and the whole crew were extremely knowledgeable, professional, friendly, and just all around incredible! My new windows (30 of them!) are beautiful and I couldn't be happier with the work! Another thing I was very impressed with is that they also handle removing and rehanging the window treatments for each window! This is not something that other companies do (at least not that I found when researching other places), and that was a huge plus for me! A+++++++ :-)
Channon Robinson
2024-02
Pinnacle Windows of Woodstock installed my back door back in December. From the consult to the install I experienced nothing but professional. They are fast , friendly, and economical which means a lot in today's economy. I would highly recommend them to my friends and family.
Shannon Kendall
2023-09
Our whole-home window replacement project was completed this week, and we are so thankful it was done by Pinnacle! From our consultation with Dennis, appointment conversations with Nancy, to installation by Steve and his crew, we have had an amazing experience! We were referred to Pinnacle by a family member and are so glad we chose to trust Pinnacle for our home project. Steve and crew were prompt, professional, meticulous, and fun! They made the whole process enjoyable. Thank you, Pinnacle, for a wonderful experience! We will definitely be reaching out for future projects and will recommend to our family and friends
John Plocic
2023-09
We’ve had all of our windows in our house replaced (over 3 seasons) with Pinnacle and recommend them 100%. Our contact at Pinnacle (Dennis) has been responsive and honest, and has been great through the entire process. Even in communicating with updates on the schedule and if there was a delay we knew about it far in advance (that only happened once)We have purchased 2 different models of windows – in the front where we get a lot of sun we got extra UV and solar protection and the sides and back because not much sun we didn’t add the extra protection. We appreciated the advice on the best choices for the windows depending on location and the performance needed.The first set of windows was installed 3 seasons ago and we’re very happy with the look, function and how much better insulating they are in summer and winter.The installers are very professional and cleaned up 100% each time when finished. Actually, when I came home after the first set were installed I expected to have to touch up paint, etc. and was very surprised that I didn’t have to do a thing!Sure you’ll be very happy with Pinnacle. 5 stars from us!John Plocic - Woodstock, GA
Laura Klagstad
2023-04
Pinnacle Windows was such a pleasure to work with for installing new windows. We worked with Dennis Williams who brought samples to our home for us to compare and sample operation. We were replacing 37 windows. Pricing was extremely fair given the quality of the product. It took about 4 months to get our windows and wow was it worth the wait!! Steve and his install crew were meticulous and left our home cleaner than when they started. The windows and clad trim are beautiful and have completely transformed both the curb appeal and feel within our home. I highly recommend Pinnacle!!Service: Window installation
Bob Gaston
2024-03
This is the second time we have used Pinnacle and both times they have done a great job. On time and installers were very courteous. Great experience.
Dianne Bagwell
2023-04
From the estimate to the install, we have nothing but praise for this company. John measured the 19 windows we needed replaced, provided us with a detailed quote right away with ZERO sales pressure. After getting several estimates we decided to go with Pinnacle even though their price was not the lowest. Working with Nancy to schedule our install date was easy and pleasant. On the day of the install, Steve and Austin showed up right on time and worked efficiently both days and provided us with the most professional service and flawless install. Our windows look AMAZING, inside and out. Their attention to detail and care for our home is something all contractors should strive for. They protected our floors and belongings and cleaned as they worked. I think my floor was cleaner after they left than before they arrived! Highly recommend this team of professionals. Truly top notch!Service: General window replacement
Andy Moore
2023-04
From start to finish Pinnacle did an outstanding job with our windows. We needed to replace 32 double hung windows and asked Pinnacle for an estimate. Dennis came to the house the next day after calling for an appointment and provided all the information and comparisons. He worked with us answering all our questions and adjustments during the process always getting back to us quickly.Their quote came within a couple of hundred dollars of the other brand most people select on price but the windows are much better Okna windows.The install crew were very professional and did a fantastic job, in just 2 days, installing our windows. They left everything clean and neat and hauled all the old windows away.Service: Window installation
Peter Jones
2023-04
The team at Pinnacle Windows & Siding are fantastic. We decided to replace our 20+ year old windows on our main and 2nd floors (32 windows in all). Dennis, our rep, professionally showed us options, measured our windows and patiently answered all of our questions. He also provided us an accurate quote on two different options the same day of his visit.Our installation was flawless except for a brief weather delay and the follow up service with Nancy and Cole was excellent.The improvement in window quality, reduction in cool drafts and reduced sound from outside have all been great benefits. In fact, we are having them come back soon to replace the basement windows.We cannot recommend Pinnacle Windows highly enough. They have been an absolute pleasure to work with.Service: Vinyl window installation & replacement
Dr. Patricia Edmiston
2023-04
Just had a sliding patio door installed by Rodrigo and Marshall. They were awesome, insuring that the job was done professionally! They went above and beyond in their work so that more door was functional and great looking. I highly recommend asking for them to do your install.
Monday | 8:30 AM-5 PM |
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Tuesday | 8:30 AM-5 PM |
Wednesday | 8:30 AM-5 PM |
Thursday | 8:30 AM-5 PM |
Friday | 8:30 AM-5 PM |
Saturday | Closed |
Sunday | Closed |
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