Thornton Heating & Sheetmetal Inc

Geoff Kopecky

2023-12

Greatly appreciate CJ to come out on snowy, cold friday night when heating went out with back up heaters. Thornton has always been our familys number 1 choice for heating furnace/exhaust needs for 30 years. Highly recommend!!

Ronnie Lee

2023-08

I know how hard it is to service clients these days especially when your help is sick and you need to pass on the bad news. But, Thornton goes over board to help their client especially when it puts the client in a very hard spot. Thanks to their team I was able to get our job done today so that I wouldn't miss my flight. Great job guys

Edmund C. Hartman

2022-04

Something amiss. We live 100 miles from anyplace and I can understand being charged for travel. Thornton was the only company we could get to come out and diagnose our HVAC system, and their tech did a good job. I have no complaints at all with his service or the bill for it.Our system needed to be replaced, and that's where it gets odd. A new AC/heat pump was quoted at somewhat over twice what I paid for similar work a few years ago. I know prices have gone up, and there's travel involved. But the other work I requested a quote on is where some communication error occurred.I wanted a quote for a small propane furnace for my basement. Small unit with maybe 20 feet of duct work. Quote came back at $36,000 to heat a basement less than 1000 square feet. Even for the full house I can't believe it should cost that much. When I called to inquire about the amount I was told that was just a "budgeting figure". Well it budgeted me right out of there.

Greg Van Der Meulen

2021-04

I have been using Thornton Heating and Sheetmetal to keep my 20+ year old furnace limping along for the last 2-3 years. When I woke up to a house that was abnormally frigid, I tested everything I could think of to get it working but quickly realized the problem was out of my depth. At 7:00AM I left a message on the office voicemail at Thornton heating describing my problem, by 7:45AM I had a call back (which 15 minutes before they were scheduled to open. The woman I spoke with was friendly, empathetic and promptly got a technician to my house by 8:00AM. He had been to my place before and new the furnace was a bit of a mess but he was able to promptly deduce that the circuit board was not functioning correctly and gave me some options. I chose to go with a new furnace and asked about pricing I had a verbal quote over the phone in about 2-3 minutes, at which point I agreed to a getting a new furnace. I expected to be put on to a 1-3 day wait until I was worked into their schedule. About 30 minutes later 2 guys showed up and installed the furnace. By noon my house was back up at temperature and I could take my down coat off.From my first phone call to saying thanks and goodbye to the guys who installed the furnace, Thornton's team did everything right. I could not have been any happier with each person I dealt with and their service was impeccable.Side note: I was always under the impression that a beard, measuring no shorter then 4 inches was a prerequisite to work at Thornton Heating. This theory was proved wrong by the two men that installed the furnace, they had minimal facial hair.Service: Heating system installation

Liz Talley

2023-04

Great local company who just serviced our furnace. Austin troubleshot our thermostat and was terrific.Service: Heating system maintenance

William Collins

2020-04

I live above a unit that Thornton put in.They come out to fix the noise that rattles my house all night and do nothing!Now they claim I don’t hear anything and I can pay to have a new furnace installed!!

Colin McCauley

2018-04

Very friendly and professional. Very knowledgeable with radiant floor heating. Helped on a late weekend night to trouble shoot a thermostat issue. Can't recommend anyone else!

Steve Hericks

2023-04

Got a next day appointment. Tech (Steve) was polite, effective and fast. Fixed and working quickly.

ENRIQUE HURTADO

2016-04

Best HVAC company around

Elizabeth Mathieu

2019-04

Always responsive and knowledgeable.

Roger Fields

2023-04

Friendly and knowledgeable.