Jim's Lumber & Building Supply

david yurik

2023-08

I was visiting my son from out of town and needed to make a few repairs to his apartment. I needed a small 3/4" piece of wood about 4" wide by 8" long. I asked at the front counter if they had anything like that and was told no sorry. I asked if they had any scrap bins anywhere that I could look through. The gentleman behind the counter said sure and pointed me towards the back.In the bin I didn't find anything but on the floor was a 3' long piece of 3/4" about 4" wide. Not only did they just give it to me they also cut it down to the 8" length I was looking for.I asked if I could give them a few bucks for the time and the wood and was told no. Now how often do you run into service like that where they not only help but since it was going in the garbage anyway... no charge.I will definitely be back. Thank you Jim's Lumber.

layne short

2018-05

A really great mom and pop lumber store. They treat everybody very friendly and they're very knowledgeable about their products. Prices are usually the best in town.

Daniel Shilling

2024-04

They have got everything and are really nice.

Athena Detrempe

2022-05

They are by far our favorite hardware store in town. They almost always have what we need, their staff are knowledgeable and able to help us with any questions we have, their prices are also often the best in town. They even gave my husband a few roof tiles and told him what else he needed to install them after a few blew off the roof in a bad storm. All around nice people with good prices to boot! They always remember my husband when he comes in too. Seriously great people with great prices.

Mike Hernandez

2020-05

I've posted two other bad reviews about this place and they are not posted. So I've hide this with a good rating. The employees asked me what I need. I said I'm not sure. He rolled his eyes. I said that's why I was asking him. I felt like I was bothering him asking his opinion. I've lived in Mtn home for 35 years and only been in the store twice and been treated rudely both times.

Cynthia Smith

2023-06

Friendly staff. Substantially less expensive than ace or true value. They even went out of their way to save us over $60 after we’d already paid

Chris Lucas

2023-05

I’m stuck with paint I can’t use. I was sold outdoor paint with the promise it would be almost the same as indoor with a possibility of harsh order that goes away after it drys. After purchasing and doing research I realized it was going to be really bad to use that inside. Especially if you have young children which I have 2 young boys. There are harmful chemicals that are not meant to be in and inside space. Even after it drys. I called them and they won’t give me even a partial refund even a percentage towards my next paint purchase. Even though I was told it was ok by the guy at the store. Lesson learned I just won’t shop here anymore what a shame.

Jan Savage

2023-12

As usual, outstanding personal service, and product selection.

Kreg Owens

2019-05

Hand’s down, give your business to Jim’s Lumber. I moved here 4 months ago and needed supplies for a new outbuilding that I was putting up. I went to Carr’s True Value first because they are a bit closer to where I live but discovered that Carr’s has a significant problem with customer service. Every time I have gone there, and I’ve been there 11 times now, I have been completely ignored by the worker’s, even when they aren’t helping any other customers. They just ignore you at Carrs. I always have to track someone down for help. Jim’s Lumber is the polar opposite. The minute I step through the door at Jim’s I am greeted and offered help. “What can I help you find today.” The crew at Jim’s are really exceptional. They know their materials and are super helpful and friendly. This store feels lik a hometown store should feel. I needed 4x8 sheets of CDX cut to size and Jim’s did this for free. The other stores in town charge .50 cents per cut. Jim’s also delivers for free so I have been able to call the store up, order my lumber, paint, sheet rock, etc., specify cuts that I need and everything is delivered and off-loaded at my house at no charge to me. As a recent retiree who no longer has a truck, this has been a great experience. As long as they keep up their customer service, Jim’s will have my business from here on out. The crew there are friendly, relaxed, and exceptionally helpful. I am genuinely grateful that I found this store. They make you feel human.

Shayna Teti

2020-05

Jim's is the best place to go! I always have tons of questions when I'm working on projects and the folks here always help me figure out what to do. They have an impressive selection, including paint supplies, gobs of building supply (obviously), some gardening tools, traeger, the lost goes on. I love that they will deliver my order to my door too when I get lumber!

Mindy Curry

2015-05

I am always very pleased with how Jim's Lumber conducts their business. If they don't have something stock when I first ask about it, they do everything they can to get it right away. They have the best service in the industry hands down with their delivery and return times.

Elisa Thornburn

2016-05

I am 100% satisfied with their service. If they don't have something I need, they ship it to the store for me at no cost to myself. I will definitely continue to be a customer here.

Nathan Porter

2021-05

great customer service!!! they do it how it should be done. i came in with a problem and they had many options. took the time to go look before saying yes we have it. thank you for all your help i will be back in the future.

Roy Newer

2021-05

Great lumber yard in Mountain Home, Idaho! Easy access to picking up hand-held walk-away as well as drive-up access to the big stiff that requires a truck! And if that's not enough, you can get a whole flat-bed of construction materials delivered to the work site! You need something for a weekend project or building onto or around the house! Very competitive prices too!!!

Michelle Tate

2015-05

Jim's Lumber is great. I really have no complaints about them at all. Even if they don't have exactly what you are looking and hoping for, they will go out of their way to help you find it.

Allen Jones

2021-05

I'm from out of town and needed some odd stuff. All employees were helpful and genuinely interested in their customers. They provided me exactly what I needed. Thank you!

Melissa Cortes

2023-09

They are always very friendly and super helpful.

Michelle Ball

2015-05

My experiences with Jim's Lumber are always memorable. I love that they are in-bedded into the community. They always go about helping anyone in any way they can. They are just really goo people.

Wayne H

2021-05

Nice staff an helpful, would be better if they had more supply of broder selection of items, like bigger supply stores have (all in one shop an stop store), not needing to go to other stores for selected products made that the store doesnt carry (like several brands).

Norma Frederick

2019-05

We went in there looking for plumbing and electrical supplies they were very helpful we got most of the supplies we needed and they ordered the one part which will be here in 2 days that they did not carry in store they were very helpful good customer service.

Nathan Gurwell

2020-05

Great service and help! They find out the answer and order what you need if they don’t have it. Little pricey, but worth it!

Eva Cummings

2016-05

Jim's Lumber has been really great. I have no complaints for this company at all. Everything I have purchased from them is always at the highest quality.

e tard

2022-05

I'm sitting outside at 7:35 and they are just now opening. Not the first time. Wish I have a job that was like, show up whenever.

Jacob Smith

2015-05

Jim's Lumber & Building Supply is my local lumber yard. I have been with them for awhile. The staff is all professional and helpful, very helpful. They are also very friendly.

J B

2021-05

Easy to find what you need, prices do tend to run a bit higher but they make it so easy I’m glad to pay.

Ryan Stein

2015-05

I like that Jim's Lumber is much more than a store. They keep the community in m ind and they understand the little guy. They help me out when I'm in need. That's huge.

Ken Beattie

2016-05

Fast, prompt, courteous, and friendly. Always willing to make a quick delivery, great staff and a good value. Highly recommended...

Kim Lawicki

2019-05

Josh was a great help today. Saw me looking lost and came right over to help. Customer service was everything I needed.

tay

2020-05

Decent prices but the 2X4’s are left outside in the weather so most of our wood split while building a project.

paul rinehart

2019-05

Great store, good selection, staff always helps when I need assistance. Best hardware store in town.