Big Bear Roofing

Paul Early

2023-05

I did not know it at the time, but when Eddie Moreno from Big Bear Roofing knocked on my front door and told me I needed to replace my roof, it was a lucky day. After looking at the evidence and talking to some other contacts, Linda and I decided to go ahead with the contract. Eddie stayed on top of all the details involved in the job and made sure everything stayed on track. The crew he sent over was competent, energetic, and worked well together. Ten minutes after arrival, they were tearing off the old roof. Six hours later, they were finished and packing up their trucks. It was a good experience all around.Services: Gutter repairs, Roof installation

Jason Brahosky

2021-05

In December 2020, we experienced a fairly sever wind storm here in Pocatello. It took me a few days to notice, but my roof had been damaged beyond repair. I lost MANY shingles, and worried about the cost of such a daunting task, I called a few well reviewed roofers here locally. Big Bear was the first to even answer. Once I had explained my issue, he had me contact my insurance company with the date of the severe weather to let them know my roof was in trouble. As my claim was being reviewed, Chad from Big Bear was there the whole way. He was beyond helpful, and made time to come to my house to meet adjusters and walk them through the damage to my roof. In short order Chad's skilled and well mannered crew were hard at work replacing my entire roof. Given the time of year, it took a few weeks, but only because of the unforgiving Idaho weather. That said, when they were at work, they were at WORK. On the few clear days we had they accomplished a very great amount of work. I am attaching a few pictures below. I absolutely recommend Big Bear for any and ALL of your roofing needs!Services: Roof repair for storm & wind damage, Roof installation

Suzanne Hall

2023-05

Danny was wonderful to work with. He was and is with you through the whole process, from original estate to meeting with my insurance adjuster, to still helping me with anything I need.Wonderful company.

Chuck Heinsohn

2023-09

We hired Big Bear Roofing to restore our aging roof! Our first point of contact was Daniel and he was very informative and timely with everything! The team did a great job and delivered a quality roof! Highly recommend them!

Michael Little

2023-09

My roof developed a leak. Called Big Bear and Jason immediately came. Did a great inspection of entire roof. Found an additional problem with the chimney cap. Got quote and scheduled service. Was able to get an earlier appointment due to an unexpected opening, which was greatly appreciated. The work crew was very friendly and it was obvious that they cared about my problem and worked hard through out the repair. Afterwards, got a call from both Tim and Jason to review what was done and explained about the warranty I received. Would recommend Big Bear to anyone that was great service and great communication.

Jena Bearup

2024-04

Wouldn’t recommend anyone else! Big Bear is the best! Not only do they work so hard and do a high quality job, they are super nice and easy to work with!!!

M Kane

2022-05

Big Bear Roofing is the roofing company you want to use! We had a leak in our roof with water coming into our kitchen. They squeezed us into their very full schedule within a week. Chad gave us a fair bid and sent his crew out to get the repair done quickly. Chad was very professional and had great communication with us. His crew worked quickly and did an excellent job. They were very detail oriented and cleaned the job site before they left. We are very pleased with their workmanship. We would recommend Big Bear Roofing for any job big or small!Service: Roof repair

rm mm2010

2022-05

I am so grateful to have met and had the opportunity to meet Evan Thomas from Big Bear Roofing! Evan advised and walked me through the entire process of getting my roof replaced!!After the April storm, I discovered there were parts of my roof in the backyard. I knew I needed to act on this and contacted Big Bear Roofing company. I never expected to receive so much kind help, great advice and such a true professional from such a delightful young gentleman like Evan!!Evan treated me like I was his own mom. He was concerned, helpful and made himself available to answer all my questions. He really cared ans I could see he took pride in his work. He walked me through the process from Beginning to End!!! Each time we discussed the next step in the process with the insurance company through to signing the contract, I felt better and better and knew I was making the right decision with having Big Bear Roofing take care of my home!!Thank you Evan for being so professional, caring and helpful!! You are a great representation of quality work, dedication and customer care!!JOB WELL DONE!!Services: Roof repair for storm & wind damage, Roof installation

Melissa Trejo

2023-05

I have been in contact with chad. We arranged for someone to take a look at our roof at the beginning of November. He told me he would have someone out to fix it by the end of the week. He did send someone to take pictures but they did not work on it. I called again the following week. Once again I received the same response. Someone by the end of the week. The week came and went. We began to develop a leak through our light fixtures and began developing damage to our structure. I continued to call and ask for an update. All I was asking for was communication on where we were on his list (if he didn’t have the time I wish he would have been honest and let us know so we could call other companies rather than pay $$$ for extensive water damage). Every time I called I continued to get the same old response. Someone will be out today/end of week etc. here we are at the end of December and there was still very little communication, empty promises and it got to the point we called and left multiple messages just to get a call back asking for updates. Finally I called a different roofing company for help and guidance and due to the nature of our business and the severity of the leak they were able to fix it the same day. I am extremely disappointed with the lack of communication, no follow through and complete run around. I have never received this type of service from a company. Would ABSOLUTELY NOT recommend this company!!!!

Dana Diedrich

2023-08

Two years ago, we commissioned Chad Bearup doing business as Big Bear Roofing to replace the roof on our house. It was approximately an 8,000 sq. ft. job. Two octagonal pyramid peaks on the house and gazebo were supposed to be fitted with metal caps to replace the copper ones that were torn off for the reroofing. It has been two-plus years, and Chad is still balking at finishing the job. He still claims that we are “on the list” of jobs to finish. He claimed that he had Briggs Steel in Rigby to do the fabrication of such structures in the past, but they no longer did such work. We called Briggs Steel on July 7, 2023, and they said otherwise. Additionally, there are secondary obligations that were not met. They were contracted to clean the gutters of construction debris. They didn’t. They were contracted to clear our yard of nails and other debris. They didn’t do it very well. They were quick to leave when it started to get warm, and they never came back. We live at 1219 College Rd in Pocatello, and you can see where a cap is missing on the peak on the right side of the house above the diamond windows. I suspect that they do passable work on small jobs, but don’t trust them with jobs that may be over their heads. We were stupid to pay before the job was completed. We were stupid to generously tip the crew. Never again.Service: Roof installation

Elaine Tobias

2022-05

Wow! I found wind damage on the shop after a storm and searched for a roofing company. Called Big Bear and Chad came the same day to give an estimate. We discussed options and I realized that the old section of the shop roof was never properly installed. Chad gave me a fair estimate. I liked his honesty, professionalism and the timeline he proposed. Yes, it was a smallish job; one that could be completed with a crew in one day. In under 10 days I now have a new roof. It looks great and Chad came late to personally complete the last touches. I definitely recommend Big Bear Roofing!Services: Roof repair for storm & wind damage, Roof repair

Char Hussman

2022-05

What an absolute pleasure it was working with Bo Briggs at Big Bear Roofing. We had contracted with a different roofing company to replace our roof in December and in March they still had not done it. The rainy weather caused much damage, and I got tired of waiting. I called Big Bear Roofing on Thursday, Bo came and looked at the roof and started the roof on Saturday. They were finished on Monday. He was honest and kind, and very prompt. Just a great group of guys..! Very affordable as well..! Thank you Big Bear Roofing for a job well done! Char HussmanService: Roof installation

Ashley Robinson

2023-05

Chad came out and put a roof on a little library I was building. We called asking for some help and advice and he drove out within the hour and then stayed and installed the whole thing! He was extremely professional and helpful. I 10000% recommend Chad and this business. We will be using them again for any roofing in the future. If you are looking for a prompt, professional, meticulous roofer, look no more!! Give him a call and I am sure all of your needs will be met.Service: Roof installation

Cindy Kline

2023-05

After calling Big Bear to check out leaks coming from my barn roof they had a gentleman Diego Garzon come and look. He got on the roof, worked with the insurance co, put up a tarp to stop the leaks & when I found another leak in a different area I called him and he came right back and added a second tarp. A very nice, polite, friendly & professional man. If you need roofing call Big Bear and request Diego!! He is amazing!!!Service: Roof repair for storm & wind damage

Heather Craige

2023-05

I contacted Big Bear Roofing because they had done a terrific job replacing the roof on our neighbor's home after hail damage. Chaun Siemple visited our home, photographed the roof using a drone, and recommended several repairs. He arranged for the repairs to be done and we were very satisfied with the service.Services: Roof inspection, Roof repair

Brock Coles

2021-05

We had Big Bear come out to install complete new roof. Upon arrival to completion they where professional, prompt and respectful (answered all my questions and requests without hesitation). The quality of the work was perfect and flawless. Jim let me know every little detail before they did anything. I was very pleased. The quality of shingles are superb and it looks great. I would definitely recommend Big Bear Roofing.Services: Roof repair for storm & wind damage, Roof repair, Roof installation

Robert Croker

2023-05

After it came to Chad Bearup's attention about a problem with my roof installation he immediately addressed this in a professional manner. I was very pleased with the effort made to ensure customer satisfaction. Mr. Bearup was very professional in the handling of the issue, I believe him to be an honest and reputable business person.Service: Roof installation

Gail Nutt

2022-05

Big Bear did a great job!! The initial presentation was very informative and they totally know their product. They showed when they said they would cleaned up every day. Every one was just awesome. Donnie, our project manager was there every day checking in and was there at the end making sure our property was cleaned of any debris. Clean, proficient work crew. I would highly recommend them.Services: Skylight installation, Roof installation

Alex Headley

2022-05

The Big Bear crew did our roof earlier this year and did a great job! Very professional and on time throughout the whole process of getting the quote, roofing and the rest! Trustworthy dudes that got the job done within the time they told usService: Roof repair

Rosa Chesnut

2023-05

Danny Craver was our go to person who initially inspected our roof. He guided us through the process which made it completely painless for us. The installation was done and finished as he predicted. Our property was cleared of all debris. Thank you Big Bear and Danny for a job well done!!Service: Roof installation

wyatt lish

2021-05

Amazing and fast service, had them install a brand new roof on my new house when I bought it. never met a crew that worked so well together and were so friendly. Amazing customer service and speedy timing, excellent cleanup of job sight when they finished. the owner of the company called months after the job was complete to make sure I was happy about the job him and his crew had done, will NEVER look at another roofing company for any further projects and Will absolutely recommend them to everybody that I know.Service: Roof installation

Steven Lively

2022-05

We had a great experience with Big Bear Roofing! Brian Ray was great to work with, and stayed in touch with us from the free inspection to the installation of our roof, and then followed up after to make sure everything went well and we were happy.Services: Roof repair for storm & wind damage, Roof installation

Diane Stanley

2022-05

I was very fortunate to be working with Samantha Smith, She listened to my concerns and questions and took care of them quickly. I was impressed how professional the whole team was from the cold call by Sarah Kraska to the cleaning up post installation. After research on the internet and checking with the BBB rating of the company, I was convinced that I was making the best decision with the three estimates that I had received. I would definitely recommend Big Bear Roofing to a family member or neighbor.Service: Roof installation

Lance Taysom

2024-04

Chad and his Big Bear roof and general construction get the job done correctly.

Kimberly Quilici

2021-05

Excellent work and workers! I'm soo happy with my new roof! Its just beautiful!! The ENTIRE crew that came to do the job (from start to finish) were professional, as well as, nice and very respectful. I couldn't be happier. Chad Bearup and his crew rock. Thumbs up from me👍

Merri Mabe

2023-05

Big Bear installed a new metal roof on our home and it looks great! Danny Craver is professional, knowledgeable and answered all our questions! The install team is quick and clean! Thank you!Service: Roof installation

mister maintenance

2021-05

Big Bear Roofing saved my bacon.I had decided to replace my roof myself and I got it torn completely off just in time for the weather to hit. Andrew from big bear was the only roofer in town to answer my phone call due to severe storm damage in our area few weeks prior. the crew was on the job promptly and had my roof "dried in" in one day and finished the second. The work itself was immaculate. Dave the crew leader addressed my concerns and answered my questions and offered expert advise on the venting and sagging of my nearly 100 year old house. Under Dave's leadership the young men and women installed a new roof in a tenth of the time it would have taken me at ten time the quality, plus they warranty their work. The customer service at Ursa Major is beyond 5 star, I'd give them 10 if i could. I cannot recommend enough.Services: Roof inspection, Attic venting, Roof installation

Don Talkington

2022-05

I want to thank Samantha and Tommy for an excellent experience. The job was completed professionally and looked great! I got a 50 year warranty, and I am very happy with the installation, done in one day! I highly recommend Big Bear Roofing!Service: Roof repair

Mohawk Fighter

2022-05

Chad came out and gave me a fair quote. When we were ready to do the roof on our garage it was done in a timely manner. The workers were great, fast and professional. I'm very happy I went with them. I will go to them again for future roofing needs.Service: Roof installation

John Judson

2022-05

Big Bear Roofing took on a roof project for me, and I could not be happier!There commitment to excellence from the initial quote to the finished product was outstanding!Big Bear is now my go to for any roofing needs!Ask for Rory Issac and Ryan Ralston. They’ve got you covered. *pun intended🙂Services: Roof repair, Roof installation