Maximum Heating & Air Conditioning

Tom Pfluger

2024-03

Outstanding service start to finish. Marco was informative and honest throughout the process. He especially helped with understanding the new EcoBee app to interact with the super efficient Carrier furnace and humidifier. The two installers were efficient and skilled. The finished install looks great and the furnace is warm and quiet. -- Thank You!

Juan Peinado

2024-02

Maximum is a great company. They understand my needs when it came to what I was looking for in a unit. There works are very fast and look like they know what there doing. Marco Ugalde is the owner and he come after furnace and air conditioning unit was install to make sure everything was right and we had no issues. That we were pleased with the job. I’ll highly recommend them. For any heating or air conditioning needs.

Tom Koch

2024-04

Highly recommend Maximum Heating and AC. Marco was recommended by a friend when I needed a new furnace and AC unit. He came out and looked at everything and gave me a quote on a couple different models and explained the differences in each model. He was answered all my questions since I knew nothing about hvac. His crew came out the very next morning and installed the new furnace and AC. The guys work cleanly and fast. Marco (the owner) even came back out at the end of the day to make sure everything was to my liking and to double check the system. I highly recommend Marco and Maximum Heating and AC for your hvac needs.

Jaime Aguirre

2023-12

Very professional and organized he explained everything to me about the estimate gave me lots of options to choose from. The installation went smooth I was very happy with the team that came in to do the boiler replacement. I also had a chimney liner installed. I will be adding 5 radiators 4 on the 1st floor and 1 on the 2nd floor with in a few weeks. MARCO and his team will also be doing the radiator work. I recommend maximum heating and AC. They went above and beyond with all the work they did for me thanks again very much appreciate it.Service: Heating system installation

Karla Hernandez Torres

2023-05

Worked with them couple year ago installed a new furnace left the door to the closet with out installing and wouldn’t close owner/supervisor came back made it right but when asked the people who worked on it they said I wanted to move it so what was the point which it was a questioned that I asked and never said it would be done any time soon. A year or so later we’re having issues because it wasn’t properly installed and didn’t inform of us new thing needed when installed first. All the times we scheduled for an appointment they never showed on time. Mail box is full and they don’t pick up. Takes them a very long to return call. Sworn person that came by was really nice but the only one that gives quotes is the owner/supervisor doesn’t really speed up the process. They had decent review and very disappointed they didn’t meet those reviews with us. Still waiting.Services: HVAC system maintenance, HVAC duct & vent installation

SOVIT POUDEL

2024-02

I changed my furnace,they have best experience and professional team,they work as a team and completely job done with in few hours.thank you Marco and team.always choose maximum heating & air conditioning.

bb30ful

2024-02

Marco is always open and honest we have had 3 different homes and have always used his services always quick and most reliable person to call!! We never have to call him twice for the same job thank you Marcos we always recommend you to everyone we know!!

Jennifer Emerich

2023-05

I HIGHLY recommend this company!! Marco and his family are very professional and honest and fair in pricing. I had another company check my furnace and recommended repairs in my furnace totalling $700. Marco checked my furnace and found that the previous repairs were not needed. I will be their loyal customer from here on outServices: Heating system repair, Heating system maintenance

Stephanie Kendle

2022-05

Marco saved the day! Our heat went out on a very cold weekend and we were struggling to find someone with a Lenox part for repair. He was very professional on the phone and able to come out quickly and arrived on time. Repair went smoothly and our furnace was up and running in no time. Excellent service with fair pricing.Service: HVAC system maintenance

Blanca Zuniga

2019-05

I dealt with Marco and I had a great experience. My furnace went out on a Friday late. I called several companies one being Maximum Heating.When I call Maximum Heating they did not answer. Then I called a second company and I made an appointment. Shortly after Marco from Maximum Heating called and said he would come within an hour. I called the other company and cancelled the 1st appointment. Marco was there as he promised. I noticed he wore shoe covers. I loved that he was concerned about keeping floor clean. He fixed my furnace quickly and the total cost was very reasonable & no extra cost for after hours. The job site was very clean. He followed up with me a couple days later to make sure everything was ok. I was impressed. I never had a contractor call for follow up. At the follow up call, I found out they are a small family owned business and they have experience with insurance work. I would definitely recommend them.

Erik H

2022-05

Marco was friendly and prompt and easily accessible via text. He provided a lot of options for the quote and helped us to decide the best furnace and A/C. When it came time to install, the three guys were all friendly and professional and left the place really clean. Would highly recommend!Services: Heating system installation, Install AC

Dan Bulauski

2019-05

My AC went out and I called a larger local company who determined I needed to replace my unit. They then shared with me the soonest they could send someone out to provide an estimate was 4 days from the time of their assessment. I told some friends this who then provided a referral to Maximum Heating Air and Marco was out within 2 hours of me speaking with him over the phone. He did a great job explaining everything and provided options for me on the spot. We agreed to move forward and he sent his team out at 8:30 a.m. the next morning and had the new system installed by 1 pm. The entire team was friendly, provided options, completed the job thoroughly and fast. I would highly recommend using Maximum Heating Air.

Lolita Casiano

2022-05

Aurora Il and we were not getting adequate heat in our home we called Maximum Heating and Cooling and spoke with Marco, that same day he came out and immediately knew what the problem was our duct system was installed incorrectly, he did not hesitate to give us an estimate of the work that needed to be done and that price was the same when the work was completed. If you are in need of any type of heating or cooling problems please call them you will not regret it. They do not over charge or price gouge his team is the best. Oh by the way did i mention, he adjusted our central A/C system and also gives free estimates.Services: HVAC duct & vent installation, Heating system maintenance

Nessey Baren

2022-05

My 20+ year old AC broke down on a Friday evening when it was 95 degrees outside and humid. I called Marco at 8:30pm on Friday night and he arrived at 9:30am on a Saturday morning for my AC repair. It was a quick fix and we were up and running for the sweltering weekend! He was very professional, knowledgable, and efficient with realistic pricing - especially for a Saturday morning appointment! We are definitely calling him for our AC/Furnace replacement this fall!Service: A/C system repair

Kevin McManis

2022-05

Maximum does great work for a very reasonable price. They went out of their way to handle a warranty claim on a water heater that was installed by another contractor which saved me almost $1000...few other contractors would go to that hassle. They came on short notice and left the area cleaner than they found it. I recommend them to everyone I know.Services: Install thermostat, Repair HVAC

Michael S

2019-05

I highly recommend Maximum Heating & Air Conditioning. My 16 year old air conditioner died at the end of the summer. I was hoping to get a discount since I didn't expect late September to be a popular time for air conditioning installations. Marco was very patient. He explained all of the options with me and the pricing was very competitive and transparent. No hidden costs or charges. I ended up replacing the furnace, too, since it was equally aged and it would be cheaper to do them at the same time than to wait for the heat to go out in the cold of winter. The installation was flawless and the employees were very competent and respectful. I will be referring family and friends to Maximum Heating & Air Conditioning.

marco perez

2022-05

Marco is the best company I have ever work as a general contractor. Professional work and fast turn around time. His crew are clean and always stay in touch with me with any issue.Service: Heating system installation

Ben Rand

2023-05

Used Maximum HVAC for many years now at our home and some of our investment properties. Incredibly responsive, knowledgeable, and honest. Always do a great job on maintenance or any other issues that come up.Services: HVAC system repair, HVAC system maintenance, A/C system maintenance, Heating system repair, Repair HVAC

Dustin Zeitler

2019-05

Absolutely terrible!!We had 3 jobs for Marco and his company Maximum Heating and Air Conditioning happening at the same time.My A/C went out and needed a complete replacement after 20+ years. My Sister's went out at the same time on a home that they were renting, and my parents who had just purchased a small home down the street needed a complete A/C system as we did a complete gutting on the interior of the home and remodel.On my home, Marco replaced the ac with a new, top of the line system that went on to break several timed for the rest of the summer do to improper installation. Even though it was under a full 10 warranty (parts and labor) Marco would always find a way to charge for something. He literally was there at my home 12 times during the same summer to try to fix it. Marco said that if I called anyone else to fix the unit that the warranty would be void. I found that to be a lie after speaking to the manufacturer.After starting up the a/c this summer and it breaking again I called a reputable company who fixed it in 30 minutes. They showed me how the unit was installed wrong.The reason why I am writing this review is really for what happened to m y parents and the way that Marco treated them. Last summer during the remodel of their 700 sq ft home, they literally spent their last bit of retirement savings on this project. A big part of the expense was the A/C. Marco and company installed a complete new unit ind duct work only for it to break a week later. It took several phone calls and weeks for them to show up and fix the unit which only took them 15 minutes. A few days later it broke again. Again after several calls from them and myself they came back and got it up and running again. When this spring came they started the a/c up again on Memorial Day weekend only to find that it was broken. Marco said that he would be there on the Tuesday following the holiday with a part to fix it. He never showed up so I went and bought them 2 window units to keep the home cool as it was 87 degrees inside. Marco finally showed up a month later after several unanswered calls and texts and put in a compressor fan motor which didn't fix it. He is now refusing to come back to fix the A/C unless we pay him for a call out and also for any repairs or parts needed. This unit is less than a year old and has a 10yr parts and labor warranty. Please see the attached documentation from Marco when he sold us the unit. My parents are elderly and live off social security and taking advantage of them is unacceptable and this is way I've decided to take legal action against him.Lastly my sister and brother in law came back from DC and while house hunting they rented a beautiful million + dollar home in Geneva. Because of the size of the home it needed a large a/c unit. The owners were living abroad so they had my sister find an HVAC company to do the job. I recommended Marco (again this was all happening at the same time so I had no idea how bad they were otherwise I would have never recommended him) and he was hired to do the job. Long story short the land lords had to agree to let my sister and brother in law out of their lease because a month after Marco installed the A/C it still was not working. I've been told that they are also taking legal action.Do yourself a favor and call a reputable company. These guys will take your money and won't back-up their work whatsoever. Really a terrible experience. **And as an edit to this post since a reply was submitted by Marco the owner. 1. No one but Marco has ever worked on the A/C unit at my parents home which is again just another lie. 2. The unit was installed in late last august. So the system is less than a year old. In a written email to Marco dated last week I agreed to pay the $90 annual maintenance service which Marco says is a requirement of the 10yr warranty. Yet he still refusing to make any warranty repairs.

Troy Olinger

2023-05

Technician was very pleasant. He called to let us know he was on his way. He checked out AC and took necessary steps to correct the problem. We very pleased how quickly he got our AC back up and running. Tech is a very valuable asset to your business.

Sonia Valle

2019-05

Marco and his team at Maximum Heating & Air Conditioning did a great job installing our new A/C system and furnace. We have worked with Marco in the past with our previous unit at our home. When it came to finally changing out to a new A/C , we also did our furnace, we knew he would be one to call for a quote. After receiving other quotes, we went with him not only because of his previous history with us, but also because he is reliable and honest, and of course, fair pricing. He explains everything that is quoted in and what would be best for your home in detail and answers your questions. Happy with our new system! Thanks.

Jill Fox

2020-05

Maximum saved us from freezing tonight during the biggest weather challenge of the year so far! They arrived within the time frame quoted and gave us a quick synopsis of the situation, clearly laying out our options and guiding us through the decision making process. Then they expertly installed a high efficiency furnace that replaced the original 35 year old unit, which required considerable redesign to connect the new furnace to the existing duct work. Their workmanship was excellent. Thanks to Marco, Jose, Art, and Armando for a job well done. We will sleep warm tonight!

Chris Banas

2017-05

Our CO detector went off on Wednesday the day before Thanksgiving. I had used Maximum in the past and called Marco. Even though it was late in the evening he came by and confirmed a CO leak coming from the furnace. Looked into the options and decided to replace the furnace with a newer more efficient one. Marco was great and all work was done as promised for what I believe was a fair price. Also I have confidence that I can count on Marco for any future issues I may have. He strikes me as the type who would stand behind his work and that customer satisfaction is very important to him.

Sheila Rutledge

2023-05

I called on a Monday morning and by Monday afternoon they came out too. Do routine maintenance on my unit. I've used maximum heating and air several times in the past and I highly recommend them.Service: HVAC system maintenance

Michelle Wilson

2017-05

I couldn't be happier than I am now with my new central air conditioner from Maximum Heating and Air Conditioning (MHAC).This was a difficult install. I hired them to replace my old unit that was not powerful enough to keep my home cool on hot, sunny days. I called MHAC and spoke to the owner, Marco, who immediately impressed me as being honest, with great prices. His employees came out and installed a unit that was appropriate for the square footage and location of my home.Marco came to my home after his technicians did the install and inspected everything to make sure all was done properly. After attending to a few extra details in the install, he promised to follow up with me to make sure I was satisfied.Marco and his team kept in contact with me to make sure I was happy with their equipment and service. They were attentive, professional, polite, and informative, explaining everything they were doing and why. They also provided extensive warranty service for parts and labor at no extra cost.On a scale of 1 to 10, I would give them a rating far above 10 if I could. They were a pleasure to work with and did everything they could to make sure I was a happy customer. I am very thankful that I chose them for my A/C needs. They went above and beyond.

Brexxe Bender

2022-05

Marco is the man!! I called Friday and the man was here early Saturday morning!! He gave us an excellent price and was very kind to my family and I. Very down to earth and works with you with payment methods.I used him last year and used him again this year-- and will continue as well. Highly recommend 5 stars all the way!!!!Brian SServices: A/C system maintenance, A/C system repair

Cristian “Locos” Ochoa

2022-05

Excellent service Marco Ugalde was really professional. Was able to inform me on details about the service done on a maintenance HVAC unit. On time definitely will recommend and have them service any unit without hesitation. Price wise reasonable and affordable.Service: HVAC system maintenance

Adam

2021-05

Fast service on a Saturday morning to change out our AC capacitor. Cleaned up our nasty old unit. Kept their distance or wore a mask. I felt the price was very fair. The tech was knowledgeable and I believe they dealt with us honestly and fairly. I'll definitely get a bid from Maximum for full replacement of our HVAC system.

Joel Venecia

2019-05

Maximum provided excellent service and a great price. They replaced my a.c. and furnace. They came out and got the job done quickly. Marco was great to work with. He is friendly and honest.

Ray Wigent

2022-05

Maximum is the best residential HVAC company I've worked with. They always answer a call and come out to assess the problem extremely quickly. Service like theirs is rare these days and they are very reasonably priced for the services they provide. Friendly associates and willing to explain in detail what repairs are needed or may be needed in the future.I'm glad to have found such reliable service for something as time sensitive as HVAC equipment.Service: A/C system repair