Ace Handyman Services Chicagoland

kathie leszkiewicz

2024-03

This was the first time I used this company and I am really impressed.The repair person I had was Andre, he is very well trained craftsman and did the job perfectly, also he was willing to answer all my questions. He was respectful to my house and cleaned up any mess that was made. I would definitely use ACE Handyman Serving again.

Adam Kauffman

2024-01

Ace sends qualified handymen to your house for odd jobs. They charge an hourly rate and guarantee the work product.Ace did an excellent job, and even though they had to come back to tweak a repair they made, I was not charged extra for the work.If you book with them, just make sure to pre-buy all the materials in advance to make efficient use of their time.I do recommend using the service if you can’t perform the work yourself.

Tim Mottl

2023-12

We had Ace handyman services come out to help us with remodeling one of our bathrooms. It was one of the original builder models and needed an upgrade. The team came out worked with us on a design and timeline and completed the job on time and on budget. They were clean, quick and professional. I would highly recommend using them for any other projects I have coming up.

Patrick Greene

2024-02

The repair man was professional and punctual. No complaints about the actual service. However, the customer service call to schedule the work and the given estimate was not very accurate or communicated poorly. Was quoted $200 for the first hour and $35 (or something close) after that. Mentioned materials not included.Invoice:Labor: $139x2 $278Materials: $20Service Charge:$75Total: $373Repair man arrived 8:24am and left 9:25am. Almost exactly 1 hour of work. No idea why I was charged for 2 hours. CS did not mention a $75 service fee.This is not the first review where the customer is complaining about hidden fees or being charged more then what was stated by CS. ACE has replies for those reviews but at some point it's on them to be more accurate with their pricing.

Eileen Dwyer

2024-02

Al was great. He quickly took care of my problem, then asked if there was anything else he could do since the original project only took about 20". It was great. He helped me to replace the shelves I had to take down in order for him to move the washer. Very helpful!

Tim Grudowski

2023-12

Very impressed with not only the services, but their professionalism. They helped install drywall, and were great at communicating the progress to us. I will be using them again for future homeowner projects I have not had the time for. Highly recommend!

Laura

2024-02

Al was great! Very professional and personable. He installed the handrail with great care. He patiently answered my questions. I will definitely call on Al for the next job and have already referred him to friends.

Marcus Stemple

2023-06

Disappointed in the quality of the work on our kitchen backsplash replacement project. Our project coordinator, Charles, was very helpful, but after initial “completion” of the project there were several issues with the craftsmanship and finishing of the project, and even after resolving those initial issues we continue to find small problems down the line like sloppy tile cutting, grouting, and painting.

Daniel Eavenson

2024-03

Andre appeared on time and was extremely professional and kind. He treated my time with respect and kept the time needed to a minimum. Expecting to do more business with Ace and Andre in the future.

Andrea Fisher

2024-02

Andre and Robert were amazing! They helped move things between the basement and the main level with ease and were careful with the items. I highly recommend them and will request their services in the future. Thank you!

Denise Ginsberg

2023-12

Robert was punctual and did a good job. He was there to re caulk my shower. He alerted me that there may be an issue down the road given that the mold returned so quickly after having been recaulked 8 months previously. Very happy with the service.

Carolyn Dixon

2024-01

The booking experience with Martha was wonderful. Al the handyman assigned, showed up on time and was polite, knowledgeable and professional. Next steps; quote and set up appointment for repair. Highly recommend!

Taylor Klutke

2023-12

Ace Handyman Services completed a bathroom remodel. They did a beautiful job, were reasonable priced, and had great communication throughout the project. I will definitely be using them again for future projects!

Raphael Vazquez

2024-02

Andre Radway was warm, friendly, and professional. He did a great job. He answered all of my questions and offered solutions. I will definitely hire him again for a future projects!

Andrea Fisher

2024-02

Andre did a great job and was on-time, neat and friendly. I will definitely request him again for other jobs I may have. Thank you!

dave k

2024-01

Andre Roadway, my installer, was very helpful and knowledgeable about my project. Would gladly have him back to help on other projects. Highly recommended. Thank you for your service and time.

katherine kogut

2020-04

Working with Elmer and Aaron on my recent bathroom remodel was great. They got right to work, answered all my questions about the process, kept me updated throughout the project, and now I have a beautiful new bathroom. Would definitely hire Ace for future projects.

Renee Engman

2024-01

Andre was polite, professional, patient with my puppy and did a great job in half the time quoted. I would hire Ace Handyman again and recommend them to friends & neighbors.

Julie Rahman

2024-01

Very polite and trustworthy. He did the job exactly as specified and cared about the quality of his work. He wanted to be certain everything worked properly before he left.Excellent! Will ask for him again.

Janice Webb

2024-02

Andre did an awesome job with realigning the screen door. Knowledgeable and explained well the work that needed to be done!

Christina Ha

2024-02

First time I’ve come across someone in this industry that showed up on time. Not only was Andre punctual, he was personable, pleasant, and out of here in under an hour. I’ll be calling him back for the next time I need a handy man.

Magalene Kelly

2024-01

Dale Ritter was efficient, effective and professional regarding the work done. He went above, beyond and on time regarding what I expected. Will call again soon for future projects.

Caitlin Jenks

2024-02

Andre was wonderful! He was Knowledgeable and provided a swift and thorough job hanging our tv’s!

Ann Potts

2024-01

Andre was great - professional, competent, and very personable. He took care of my punch list very efficiently and I couldn't be happier.

Allen Hollander

2020-04

I don’t normally write reviews, but I am writing this so that no one else makes the mistake of hiring this company for their home. My project with this company was very basic, and something most people would even do on their own without hiring a professional. Yet, it ended in a broken front door and a lot of frustration for me. I am glad this wasn’t a larger and more complicated project, because I cannot imagine the disaster I would be in now if that were the case. Here is a breakdown of my experience, and I hope it helps you make a decision about the company you use for your project. My front door was never installed correctly, and that being the case there has been gaps around the door letting air into my house. Luckily, this is an easy fix, all I needed to do is get some weather stripping and seal the door. This is a project most people would do on their own and shouldn’t take more than 30 minutes. Unfortunately I am not handy at all, so I called Handyman matters. They started off very professional and explaining the process and I was excited to get moving along. I then received my quote to put weather stripping on the door at an estimated time of 2 ½ hours. A little excessive but I agreed because they seemed nice, and sounded like they knew what they were doing. Unfortunately this was not the case. The employee arrived at my home and seemed confused about how he would accomplish this “difficult” task. He then went to the store which is down the block from me and spent an hour and a half on the clock searching for tools. When he returned he took over 4 hours adjusting and readjusting the weather stripping. The whole time he would mutter to himself words such as “no that’s not right, oops, ugh, why isn’t this working, now I have to do this again, what am I doing wrong, etc.” Finally he said he was finished and took off. Unfortunately we did not examine the door before he left, which is our fault for not doing. When we did examine it we noticed that the weather stripping did not achieve its goal, there was actually more space around our door than there originally was, and on top of that the door would no longer close properly. The company then wanted to charge me for a total of 4 ½ hours even though the estimate was only for 2 ½ hours. This goes against their websites price guarantees, but they do not care. Eventually they agreed to come and fix the door 2 weeks later. Not surprisingly the same guy showed up not knowing what he was doing and accomplished nothing. They then wanted to charge me for that visit as well. So now they expect me to pay over 6 ½ hours of work for a job that should take no longer than 30 minutes by a competent worker. Even if the job was actually completed they should respect their price guarantee, and their 1 year free fixes guarantee. This is besides for the fact that the job has still not been completed correctly and my door is actually worse off than before. They refused to fix the issue again which is against their policies, and wanted to charge me more than my estimated costs which is also against their policies. Luckily after fighting to keep them from charging me more they agreed to settle at the original estimated cost. I highly recommend finding another company for your project. You will be quite upset if you move forward with this company and will regret not listening to this review.

barbara rosner

2024-02

Andre did a great job. He was knowledgable, pleasant, tidy, and thorough.

Crystal Brown

2024-01

Andre is a great handyman! Does great work and takes pride in it, resulting in wonderful results. Highly recommend.

Paul Donisch

2024-01

Carport support was due for a refresh. The Ace team was prompt, professional and communicative. Would highly recommend.

Matt Whalen

2024-02

Andre was a great craftsman. He was prompt clear and fixed both our issues

Tim O'Brien

2023-06

Charles was very responsive and knowledgeable, and our serviceman Ali was extremely helpful. Both of them helped me understand what could use fixing in our new condo, and they were generous with pricing too. Overall great experience!