American Thermal Window Products

Matthew Corcoran

2023-05

We got several quotes to replace 2nd floor and basement windows, as well as 2 doors. American Thermal was not the cheapest, but definitely NOT the most expensive. They came highly recommended to us by multiple people including a realtor/building manager friend. Iver was great through the entire process, making recommendations and suggesting ways to even save money to reinvest in other areas. They did a fantastic job on our 1926 Arts & Crafts home. We highly recommend this family owned business.

Ryan Sanderson

2023-05

They did an excellent job with our front door installation. They were able to customize our doorframe to fit a standard size door. It was well installed, we no longer have a draft by our front entryway. Colleen was very helpful with answering questions, she’s very knowledgeable. I was a little nervous about the red color of the door, but the door honestly looks beautiful!

forbes adam

2024-01

Horrible service!! Colleen Byrne was our service rep and we experienced delay after delay without communication. Weeks have passed and not one time have we received communication or updates! Every week I (the GC on the project) have initiated emails inquiring about the status of delivery and installation of the windows and each response has been another delay. With exception of providing a quote and notifying me of the deposit requirement, not once has American has initiated contact with me.

M Cullotta

2020-05

Stanley and Jerry door installers did an awesome job. Even the City inspector said he has never seen such a detailed job like this. I love these doors. Very professional. Also all the customer service (Dee & Ruby) were so helpful and get things done.

Joseph Herrick

2023-05

I have personally known the owner, family and rest of staff at American Thermal Window for the past 14 years. During this time, I have referred several of my friends to have their old windows replaced. The feedback I received from them after completion was that the service was great and the company really took the time to understand their needs. The installation was fast with special attention to detail and quality craftsmanship. I am happy I referred my friends to such a reputable company and will be using them when my windows need to be replaced! Thank you American Thermal Window for coming through with jobs well done!Joe Herrick

Dragos Visan

2023-05

American Thermal is fantastic and really cared about helping us after Window Depot of Chicago scammed us. Luckily, the windows we ordered were actually manufactured but WDOC was nowhere to be found. Iver and American Thermal stepped in to help, Iver even came out and checked our initial window measurements himself and then arranged it so that our windows were installed the next week taking delivery from Climate Solutions. Their team was very professional and quick, windows were sealed and installed properly and we finally have peace of mind! None of the companies we called before wanted to even touch our order because they all prefer to order and measure themselves, but it was probably a profit issue for them too. Iver and American Thermal didn’t care about making money off of us after we had been scammed and they trusted Climate Solutions’ specs and Climate Solutions trusted them. Once Iver measured our old windows, he quickly verified everything and took on the job, making our lives so much easier. THANK YOU American Thermal!

Melissa Reyes

2021-05

We purchased a security storm door for our front door through American Thermal Window. We had Vitaly & Dema install the door, and they were very professional and quick. Our storm door looks beautiful, and we had a great experience with them. I highly recommend American Thermal Window for anyone who is looking for new windows or storm doors!

C Flynn

2023-05

I had a wonderful experience with American Thermal Window. I replaced 6 windows and sided a porch in November of 2022 The window quality is good, the price was reasonable coming in mid-range of four estimates received, and service and installation were excellent.

Maureen Valentine

2020-05

I recently had all new windows in my house installed, and I am extremely pleased with the outcome. I had explored other window vendors, but American Thermal came out on top for service, quality, and price. From the initial site visit to the day of installation, everything went smoothly. Bruno and Victor were incredibly hard-working, efficient, experienced, respectful, and friendly and were able to complete the job sooner than expected. I feel like I have a brand new house! I highly recommend American Thermal Windows!

Catherine Varnas

2023-05

I cannot get over just HOW bad American Thermal Windows was. First, starting with the ordering of the windows. We ordered our windows in August, put down 40%, they said with supply chain issues they would be delivered in November. Ok, cool. They ended up finishing the install (if you can call it finished, which I will get to in a second) in March. They said it was due to supply chain shortages in glass, but that was a blatant lie. My husband and I both work in the AEC industry so we did some investigating - and we found out they did not ORDER the windows until November. Rosie who works there was responsible for ordering them, and she just didn’t until we followed up about an install date. I think they forgot. Next the install, we had to clean up all the debris their team left behind, including trash from their lunch. Now the windows are installed, but there were some issues with the windows. Well, I have followed up with American Thermal, and nothing. Do not use this company. They do not provide and worthwhile service.

Rebecca Grube

2021-05

Had a fantastic experience with American Thermal and Iver. Bought a house earlier this year and we had signs of leaking after the first heavy rainfall. Iver quickly came out to assess the situation and provided a very reasonable quote compared to others. The team scheduled our roofing and were prompt on the day of the repair. The work they did was fantastic! Really appreciated their high quality work and great customer service. Highly recommend!

kevin kulinski

2022-05

Wish I could give 10 stars because that is what the company as a whole deserves. Windows were installed 06/04/2021. Communication was excellent, experience was excellent, product is excellent , installation was excellent and customer care exceeded expectations. From the initial contact with Iver Jr to set up a free quote to the install, it was a pleasant experience. Iver Jr made me feel like part of the family, he set up the estimate and he personally came to my house to look at what we had and within a couple days he had my estimate set up. He recommended triple pane windows that have a three layer insulation on it and in reading up on it, it was one of the top windows which I especially appreciated because the summers and winters in Chicago can get very hot and very cold. So, looking forward to the energy savings and consistent temperature in the house. After I gave the ok with the window replacement, he called me and had a conversation where he was up front in saying that windows and installment is taking longer than normal due to COVID and the suppliers supply and demand needs. I appreciated the upfront honesty of saying that it will take longer than normal for the install but it will happen and will be in contact with me with updates. The 13-15 week time frame came and right around the 13 week mark I got notified that my windows are in. Linda and Rosie were in constant communication with me in regards to any questions that I had. The installer Tony came in the time frame that was provided. Tony was super nice and he informed me that he has been working for American Thermal for 15 years and his experience of installing windows showed because the windows look awesome from both the inside and the outside. The icing on the cake was when Iver Sr, the owner of the company came out to look at the work, talk with me to make sure that I was satisfied and was small talking for a solid 20 minutes. I can’t recommend them enough not just because of the great product they provide but because of the family orientated business they have and how it translates to its customers. I wish more companies would be like this.

Robert Garza

2023-05

I had two storm doors installed by American Thermal over the last few years. I’m pleased with the doors and the installer’s. Nick was the last salesman I dealt with. He was very pleasant and knowledgeable. I highly recommend American Thermal.Robert Garza

Mike R

2022-05

You would think a Chicago based business knows it’s a city ordinance violation to place lawn ads on the parkway. Please put the ads on your client’s property on the other side of the sidewalk. It just makes the neighborhood look trashy. I removed it for your convenience btw.

Susanna McNeil

2020-05

My doors were installed beautifully and professionally. Not only are the frames very sturdy, but the weather resistance and energy efficiency has been improved. Both workers did a superb job and i get great joy from looking through the back sliding doors and the lovely pattern on my front door. One more thing. They removed and correctly reinstated my security pads so I didn’t have to have a special visit by my security team.

Norbert Greenwood-White

2023-05

This is always a big decision for a homeowner to make. I'm glad I asked friends who recommended American Thermal. They did a wonderful job replacing our windows and doors.

Mike O

2018-05

We needed to replace 6 windows in our home. Stopped by American Thermal Windows and talked to Iver Jr., made an appointment for him to come out and give us an estimate. He recommended Great Lakes eco Smart windows. Love Love Love them. The process was seamless, couldn't have found a BETTER company to work with. My wife and I like to work with Family owned neighborhood businesses and this one is a Gem!!!! Stan and Jerry were the installers they were Fantastic. Very Professional installation. I cannot say this enough about how neat and clean they were. We are so happy with the windows. They make you feel like a family member. I would HIGHLY RECOMMEND American Thermal Windows!!!!!!!!!

Celeste Chamberland

2020-05

Maciej and Sebastian installed my windows on January 3, 2020. They were punctual, professional, and they did an excellent job. Not only were they extremely kind and courteous, but their work was exceptionally well done. I highly recommend American thermal and rate their customer service as excellent!

Chuck Malott

2020-05

We just had our second security door installed using American Thermal Window. From the initial meeting, every part of the process was professional and punctual. The quality of the doors are exceptional and the secure feeling is priceless. I would call them again in a minute!

Rubi N

2020-05

Got different quotes from some of the big name companies, but we went with American Thermal Windows because they were very understanding of our concerns and made sure to answer all of my questions. The installation and overall experience with them was very pleasant and I will definitely be referring all my friends and family about them!

Maksim Tikhvinskiy

2021-05

I just called this company to get an initial consultation about the possible price of the installation of windows. Previously, I called this company. The manager was extremely nice and answered all questions that I asked. Today, when I called them, the manager was very rude. She kept telling me that they do not work with people who do not own properties (I was trying to get an estimate). I had 100 percent feeling that she just wanted to get rid of me. As a result, she told me that all sales managers went back home and there was nobody to help me. I hope that they have great workers who install windows. However, the first impression was terrible! Do not recommend.

John Fason

2020-05

I ordered a new front door with a sidelight. When the door arrived, the installation was quickly scheduled. The installers Jerry and Stanley, arrived on time, installed my new door and left the area clean. They weather proofed the installation and they were efficient . The price isn't cheap but the quality of the product and the efficiency of the installers are worth the price.

Jim McGuire

2020-05

Had all of our windows replaced last week. A great team of guys! Very respectful. Iver did our consultation and got us exactly what we wanted. Job was even completed ahead of schedule! Exceeded our expectations - highly recommend!

Matthew

2022-05

Ordered a screen door and exterior entry door March 31st. We were told 8-10 weeks before installation. Twice the person who did the scheduling " was on vacation". It's 15 weeks later and no doors. We had new siding, soffit and gutters installed by one their competitors within a month. No communication and a bunch of BS from American Thermal. DO NOT GO WITH THIS COMPANY. Next step is to file with Business Affairs and Consumer Protection with the city

Jillian Werneth

2013-05

My husband and I decided it was time to replace our windows in our 80 year old home. We got 3 different estimates from local companies. Iver from American Thermal Window came out. He was very pleasant, knowledgable and gave a great demo on their windows. Although he was slightly higher than our other 2 estimates, we felt very comfortable doing business with him and American Thermal.About 5 weeks later we were notified that our windows (Great Lakes Window) had arrived and were ready for installation. Our installers came the following week. They were very neat, using drop cloths everywhere in and out. They were able to complete the 8 windows we had done in one day. When they were finished you could not even tell they were there. They even removed the stickers and windexed the glass for us!We have gotten nothing but comments on how great our new windows look from our friends and neighbors. I would highly recommend these guys to anyone! They definitely take pride in what they do!

Catherine Gallagher

2023-05

I am a repeat customer and highly recommend American Thermal Windows. The sales person Brian was thorough in explaining my options and the process. My door arrived sooner than expected and the crew lead by Vitaly were prompt, friendly, and cleaned up after themselves. Vitaly took the time to explain features and demonstrated aspects of the door. I am very pleased and continue to highly recommend American Thermal Windows for their products and outstanding service.

Zees Group

2022-05

The most unprofessional window company ever. We wanted to set up a meeting for windows replacement for one of our clients who hired us to handle the entire project after storm damage. The representative who answered the call was very ignorant and did not want to provide the estimate due to the fact we are not homeowners. I explained to her multiple times that the homeowner will be there and will sign any necessary paperwork but we were ask to look for a different company.

mikki alberty

2020-05

I've been an American Thermal Windows customer for over 20 years! They've installed all of my windows, several interior doors and, most recently, two storm doors.They're crews are courteous and efficient.The company always backs there products.Luv 'em.

Colin Lewis

2020-05

My landlords had purchased a building the prior year and some of the windows were old and of poor quality. After I contacted my landlord he contacted American Thermal Window and in a few weeks they came out and installed them. I literally went to work and came home and all of the windows in my unit were replaced in one day! The difference in insulation from the new windows is amazing. I can't believe that they got all my windows replaced so quickly.

Mark Reich

2015-05

We had American Thermal Window install/replace 30+ casement windows and one sliding door in our residence. They did an excellent job from explaining our options to installing the windows. The install crew were very professional and knew their craft. I was very pleased with and will recommend American Thermal Window.