4.3 (54)
1925 W Hubbard St, Chicago, IL 60622
(312) 421-4447
bigcityconstruction.com
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
yesdvt
2024-04
I was dealing with Ronnie on a roof replacement project which got damaged by hail. The initial conversation was straightforward and right to the point. He was very prompt when it came to keeping all the appointments and responded right away when I had a question or concern. As a result of all his work and effort the claim was approved by the insurance company. The installation was done by the professional crew and was completed in 2 days.Highly recommend!
Sylwia Cudone
2023-09
We had a roof and gutters installed, and had a great experience. They were very professional, and knew exactly what to do. Raphael and Kamil were friendly and knowledgeable and helped take care of all the paperwork. The crew was friendly, courteous, and did the job in a timely manner. They even protected my flowers, and did a great job cleaning up! Best of all, we didn't have to pay our deductible!I would highly recommend Big City Construction based on their professionalism, work quality, and customer service.
Yin Yang
2019-05
I used Big City Construction for a brick job for a 12 units building and my point of contact was Miguel. I couldn't have been happier. Their price was almost half of all the other estimates that I received, the crew was amazing and the quality of the work is outstanding. They finished the job fast so I can go along with the roof repair and were carefully to wrap and protect the roof during the rain. Excellent job guys!!!
Billy Litsogiannis
2023-08
Had a great experience with Big City ! Very grateful to have Raphael who took care of our roof and made our home look great! I highly recommend this company and the brand . It has been in business for over 25. Definitively would have Big City wiped on any of myfuture homes for friends and family. God bless the employees for their honest and hard work!
Norris Liu
2023-07
We had hired Big City Construction to do a roof for filed an insurance claim and and had a great experience. Overall, they were very professional and knew exactly what to do. Adam was friendly and knowledgeable and helped take care of all the paperwork. They installed the new roof with their professional team and the results were high quality.I would highly recommend Big City Construction based on their professionalism, work quality, and customer service.
James Mcdonagh
2023-09
We had a roof and gutters installed and had a professional experience. My contact person was Ron. He was great to work with in that he was knowledgeable and responsive to each detail. Would highly, recommend requesting him going through the process. The Big City workers were professional and did sound work.
Ron Bendig
2023-08
Big City Construction did an excellent job repairing our roof and siding due to a recent wind storm. The crew was friendly, courteous, and did the job in a timely manner! Most importantly they did a great job cleaning up! Raphael was awesome to work with!
alan polis
2024-03
I highly recommend Big City construction. Professional work and awesome crew.. Ronnie was very responsive and made the process go so easy and smooth
LORENA LANDEROS
2023-08
Very professional company, good communication with Contractor Rafael, he did great job getting me a new roof through my home insurance . 10 stars ⭐️ for Big City Construction and Thank you Rafael Viquez!
Verna Adams
2023-05
We had our roof replaced by Big City Construction , and they did a great job. The rep Rafael was very knowledgeable about the whole process of replacing the roof, and answered all our questions we asked. The crew was very professional. I would definitely recommend this company to my family and friends.
Christopher Montgomery
2023-05
They resurfaced my porch and did a terrible job. Couldn't tell until it dried. Called several times and they've never attempted to correct the issues just constantly reschedule appointment and no show up.
Brian Fricano
2023-05
Big City Construction replaced our 3,600 square foot home roof and 2100 square foot barn roof in August 2022. We are extremely pleased with the customer service, quality craftsmanship, and professionalism we received throughout the entire process. When we contacted Big City Construction, our estimator returned our call the same day and was out to our property shortly afterwards to take measurements. He was extremely easy to work with and provided us with a competitive bid given the height and complicated nature of our roofs - especially on our home. Included in the bid were options for forty verses 50-year shingles as well as fifteen verses 30-pound felt, which allowed us to get the best value for our investment. We really appreciated that level of detail in the bid. And best of all, he answered all our questions throughout the project thoroughly and in a timely manner. The office staff were quick to both email and send hard-copied versions of the proposal contract and later the invoice and payment options. In other words, there were NO surprises. The crew arrived at our property on time each day and worked extremely hard to complete the tear-down, felting, and shingling on both buildings in only five and a half days! They stopped working only to take a 15-minute break at 10:00am and a 30-minute lunch at 12:30pm. The crew was extremely respectful of our property and privacy while onsite, cleaned up at the end of each workday, and conducted themselves professionally during the county inspections. In fact, when the inspector came to do the final after the crew had left, he told me how impressed he was with the quality of the work performed by Big City Construction. Several neighbors have stopped by and commented on the beauty of our new roofs, and we have already recommended Williams Roofing Company to several parties. If I were to give Big City Construction a letter grade, it would be AAA+.
Karen Warner
2021-05
We had our roof replaced with Big City. The sales representative was very knowledgeable both in the product and the insurance process. The crew (Raphael, Miguel, Jorge, Vince, Mike and Rich) were professional and courteous and were on site promptly every work day. They paid attention to every detail, making sure the tear off and replacement process went smoothly. They took the time to address any and every question and provided detailed photos of every step of the process. The materials are high quality as was their expertise. Many of our neighbors have had their roofs done by Big City after seeing our results.
Linda Johnson
2023-05
My sister, Lori, had her roof replaced. I intend to use them to replace mine when needed.Company rep, Adam, was very knowledgeable. Took his time to answer the many questions we had. (And we had many)Miguel and his crew were exceptional. On time, courteous, showed great attention to detail. Addressed our questions and concerns immediately. Cleaned up all debris, and I mean all.... New gutter installation a week later went just as smooth. I would highly recommend them to anyone who ask.
Bryan Landeros
2023-08
BigCity construction just perfected my mothers home in Carol Stream. Did an excellent job and all neighbors now are excited to get theirs done as well.. thank you to Raphael for doing an outstanding customer, service and quality control
Andziia 9192
2024-03
Do not recommend them. There are super hard to work with! it takes them forever to get the job done.
Marjorie Lacson
2021-05
Hiring BIG CITY CONSTRUCTION was truly a great experience for me. They have installed new roof, sidings & window covers for my house, the make-over was absolutely stunning which I compelled to write something positive for this company to let them know that they are well appreciated for a job well done. Kudos especially to Raphael Viquez my contact person throughout the renovation, quite responsive and easy to deal with honesty. Thank you Big City Construction for delivering such a beautiful job!
Thomas Adduci
2020-05
What can I say about Big City Construction other than I am very pleased with all aspects of their home repair and contracting services. I remember well the wind and hailstorm damage that caused us to lean on insurance to repair our home and garage in Oak Forest. We had widespread wind and hail damage on our three roofs and aluminum siding. I was out of work at the time and had time to look for, and compare, the best repair contractors out there. I spent a lot of time doing so. I had contacted six contractors and narrowed the field to select Big City Construction of Chicago. Big City's record and their large city and suburb exposure, and experience was superior to the others. I liked their aggressive approach on insurance claims to aid and help the homeowner. I felt they had an edge over the competition with overall knowledge of both the insurance business and the construction options available to me. My representative, Josh Anton and his team, negotiated with the insurance company to finalize the scope of work and to minimize my costs due to deductibles and construction add-ons. Josh went beyond his time and duties to explain things and I ended up with a fair and respectable price. Big City Constructions workmanship can only be applauded. These were a group of professional and polite roofers, siding professionals, and an aluminum detailing crew that gave my house a new and improved look. I had many neighbors I had compared myself to with their storm repairs. Yeah, Big City did the best of all!!
mike knight
2023-08
My man Ronnie G is a rock star. Followed through with EVERYTHING I ASKED AND THE CONTRACTOR DID AS WELL VERY PLEASED.Also he went out his way to get medication for a sore tooth. Very nice.
John Friedman
2021-05
Big City completely replaced our damaged roof. The quality of their work is exceptional; our roof has never looked better. The owner and staff were extremely professional and always courteous. I couldn't be more pleased and appreciative of the impeccable job they did.
Urszula Macnamara
2023-08
We had a very pleasant experience with the installation of our roof, we will recommend Big City to all our friends and family members.
Darek Swiac
2023-05
Terrific company! Had a roof issue, called Big city Construction they sent out someone to look at it, gave me an estimate, fixed the problem quickly, and swiftly, highly recommend, highly professional, very professional people
Tony Zemlinsky
2023-07
They did a great job on my house. We filed an insurance claim. Everything very smooth and they were very professional. Tony
Paulina Karolczuk
2021-05
Terrific experience from the estimate to completion. I need a new roof. Great communication, work performed as scheduled, professional crew and clean up complete. I would highly recommend using them anytime.
Alexandra Russo
2023-05
Very professional companyWould recommend using themThey accomplished what other company's could not, got a new roof and they handled everything from start to finishThe crews that did the work were clean and professional, they were very clean and answered all my questionsIf you used Big City Construction you will not be disappointed
RBA
2017-05
Home Advisor referred me to Big City Construction for a roofing repair estimate. Big City called me to set up an appointment and gave me a 2 hour time frame, 12:00-2:00pm.NEVER SHOWED, and I was unable to contact them when confirming the appt. after waiting till the last minute. They never answered the phone, WASTED MY TIME, but I guess that's how they do business!So I give the site HOME ADVISOR A ZERO STAR AND BIG CITY ...WELL good luck, your business integrity is garbage.
Kostas Savakis
2023-05
I hired Big City to replace my mom's and my sister's roof and everything was perfect. Job was done right with no surprises and was completed on time.
K Alvarez
2018-05
Don't go to this company. My husband did a concrete job in oak lawn as a subcontractor for Mr Adam back in the spring of 2017. Mr Adam refused to pay and made excuses that damages to lawn had to be repair due to Bobcat while doing job. My husband as professional as he is offer to do it himself. Mr Adam instead went out and about contracting someone to do the job and claiming a high amount for repairs. Once repairs were to be done Mr Adam stated to pay my husband the balance of work that he owe. Till this day MR Adam never pay my husband so far taking a lost. Don't go to this company Adam is a scammer. Now the owner will be at risk to get a lien on his property.
Zoran Zecevic
2023-09
Big city construction is the real deal they came out and took care of business they did everything by the book and than some strongly recommend to anyone
Luis Ulloa
2023-08
I had storm damage this company helped me with everything from dealing with my insurance company to the installation of my roof very professionals.
Monday | 9 AM-4 PM |
---|---|
Tuesday | 9 AM-4 PM |
Wednesday | 9 AM-4 PM |
Thursday | 9 AM-4 PM |
Friday | 9 AM-4 PM |
Saturday | Closed |
Sunday | Closed |
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