Chicago Water Damage Restoration Company

Steve Nomura

2024-01

I recently had an experience with Establishing Firm Foundations Waterproofing, led by Robert Garcia, that I feel needs to be shared openly. Based on my experience, I cannot recommend this company.Here are the key issues I faced:1. The installation of the drain tile was not deep enough, which led to water reaching up to the floor level. Water is coming up on the floor. When I discussed this with Robert, his response did not address the problem effectively.2. There was a disconnection in the drainage system involving the floor drain and the sump pump pit. Despite initially denying the existence of a problem, Robert agreed to a resolution only after being presented with evidence. But he did not want to fix it3. Robert promised a lifetime warranty for the work done, but this warranty was never provided to us, which is a significant concern.In summary, the level of professionalism and quality of work I encountered with Establishing Firm Foundations Waterproofing was significantly below my expectations. Based on my extensive experience in dealing with various waterproofing companies over the last 17 years, I must say that this has been one of my worst experiences. Given this, I strongly advise others to exercise caution and consider alternative options when seeking waterproofing services

Dorthy Gorin

2024-04

They delivered exceptional service when our property suffered water damage. Their team responded promptly and professionally, showcasing expertise throughout the restoration process. Communication was excellent, with regular updates that kept us informed and reassured. Their meticulous restoration work left our property looking as good as new.

Jesus Delgado

2024-02

Hands down the worse contractor I have ever encountered. Robert’s company motto is the exact opposite of how they operate zero integrity, zero honesty, zero excellence. Robert does not stand behind his work he is a liar who will never honor his “warranty”. This guy actually had his crew out doing concrete exterior work at my property on a 15 degree day who does that. An amateur can watch online videos pick up free lance workers off the street and can undoubtedly deliver a better project. This company has zero regards for your property. Do yourself a favor and avoid at all cost. I unfortunately had to learn the hard way. Establishing Firm Foundations & Robert as a whole down right scum. If I could give negative stars I would. My concrete basement slab super unleveled laid no guidelines just eyeballed everything. I actually had to hire someone to grind the slab after and it will still require a self leveler to even out. Google cannot allow me to state the words I really feel. Tens of thousands of dollars I spent on my basement project with this company for what truly disappointed. His own employees stated he cuts corners left and right. Zero pride in his work he’s just out for the money there’s a special place for people like Robert. All said and done karma will catch up to him. I call for him to fix issues he’s a ghost do not believe a word he says.

Glory Greuel

2021-05

Robert and his crew completed a waterproofing job for us while selling our home. We lived in Downers Grove and with the series of inspections required by the village, I was nervous. To our delight, the proposal and work were completed satisfactory to the village inspector. Robert met our tight timeline, kept us within budget and his crew cleaned up upon completion of the job. I would recommend Robert to anyone looking to waterproof a basement or crawlspace.

Estefania Rodriguez

2023-05

Hired to waterproof my entire basement and just did a very poor job. Robert just left the house even more damaged and ugly looking from the outside with broken concrete. He goes and says ok we are going to do something without even knowing what the problem is. Tried to contact again for over a month just kept looking for excuses not to come to the house to take a look. Basement floods with little rain. Did a very unprofessional job. Robert is just very unresponsive not wanting to admit the job he did failed. So much but I would not recommend to anyone!!!!!!!!!

oliver vasilopoulos

2021-05

I met Robert through a mutual friend that was a builder and contractor. He told me that he was the best in the business for foundation repairs and waterproofing services in the greater Chicagoland area. After having Robert and his team come out to my house on a couple of occasions I can attest that he and his team are absolutely amazing. I have been dealing with a number of foundation issues since I purchased the house and had been trying to have small fixes implemented a little at a time but It wasn't until I hired establishing firm foundations that they were able to help seal up and fix my house the right way. Robert is an expert and his team are highly trained and incredibly knowledgable and man do they work fast! My basement is dry, no more seepage, and I owe it to Robert and his team. I was impressed with how they took on such large projects, made them look easy and did such a great job in as quick of a turnaround as they did. His crews are amazing and for the money was worth every penny I paid. I would gladly recommend him and his team to anyone. Establishing Firm Firm Foundations was fast, friendly, focused and fair. As a homeowner they helped give me peace of mind and I am no longer nervous every time it rains. They give you service, attention and customer service the larger companies can not. No need to look any further, these are your guys!

Monica Posadas

2022-05

I had a broken pipe in my crawlspace that led to sewage water flooding in that area. Robert quickly came to assess the scope of work and provide an estimate and his crew started the repairs and cleanup in a matter of days. Robert has a fantastic crew, always on time, polite, hard working and even made an effort to keep my house clean and free of any soil/water from the work area. They also cleaned up after the job was done. The work was done quickly and effectively. thank you!Services: Water damage-related cleanup & repair, Plumbing

Michael Szypulski

2023-09

WARNING.Robert bounced a $2,315.00 check at my business. I called Robert, he said he would call me back in a hour to pay with a credit card. Robert never called back, and is not answering or returning my calls.

Walter R Reyes

2021-05

I had water coming into my basement through a couple hair line cracks and Robert did a few Epoxy injections and now its BONE dry! They do Great work at an Affordable price!

Jose Calderon

2021-05

Robert's crew did an amazing job, they were very thorough and explained the whole process. I was definitely happy with the results

Larry Gamble

2020-05

Hard working team of very professional people!