3.2 (23)
3066 N Clybourn Ave, Chicago, IL 60618
(800) 929-9275
siding1windows1.com
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Cinque Tang
2018-05
I’ve used Siding 1 several times and have always had a good experience. They are affordable compared to Pella and Sears and offer quality, unique products with a long term warranty. Keith in Sales was honest and no pressure. Jerri with the install team is amazing and provides excellent service every visit. I highly recommend Siding 1 for Windows & doors
Coety Wyse
2019-05
We were facing a near emergency on a siding project that had been delayed for almost 6 months when we decided to switch contractors and hire Siding - 1. After contacting Jim and he was aware of the work that needed to be completed, they stepped in to make sure the project was done in a timely manor. Their contractors were super efficient, very professional and kept the work space clean. After dealing with a headache of almost 6 months Siding-1 was able to finish the complete house in just a few weeks and the end result looks amazing. I would highly recommend them for any siding work you may need on your home. My only regret is that we didn't hire them sooner.
dayna steneck
2017-05
Last year we had new windows installed by Siding1Windows1, and they did a great job. We hired them again last month to do fascia, gutters, and soffits on our home. The estimate was very competitive, and we stayed on budget. The workers were courteous, fast, and cleaned up the area when they finished. We also recommended them to our neighbors, as they commented on how nice it turned out!
Linda Morton
2019-05
Stay away is right!!! The owner Jim is rude with no care of his clients. Though he bought the business 6 years ago I guess all the money spent replacing roof, siding and windows 17 years go doesn't count as my very expensive bay window is rotting away already. after having two local carpenter saying the same thing. that they were never sealed. It took 6 weeks and continual calls to even speak with him only to hear how he is not responsible for it. Who is?????The business might have been good at one time but not today. I would never recomend as the owner does not stand behind his work. When he bought business he bought old clients also.
John Looby
2017-05
Extremely happy with the work and professional approach to the job. Replaced some original windows and all the siding on the house with Hardie board. House looks brand new . Andy the head carpenter on the job was excellent to work and stayed in communication with me the whole time if there was any questions and was always available by phone whenever I called. Jim was great on keeping his pencil sharp in getting an excellent price for the job. I highly recommend them. As with any contractor if you don't keep communication open ask questions and know everything about the project you can have problems I was extremely happy with the project and again it looks great
Philip Rogers
2017-05
Terrible experience. The salesman/owner demanded final payment before the job was done, despite the fact that the contract withheld the final third payment until completion. He then spent time yelling at me on the phone because I didn't cave to his demands for early payment, threatening legal action, and also saying he was going to report supposed violations on our home rehab (despite regular inspections by our village). Siding -1 Windows-1 technically didn't even complete the terms of the work in the contract, but I was so eager to be free of them, it was worth closing the book on them. The installation team itself was professional...yet three months later a piece of siding fell off, and then it took three months of my calling every week or so before someone came out to repair it. Three months after the repair the same piece fell off, taking another piece with it. And now three months later, despite my regular calling, it has not been fixed. They have a five-year warranty on the installation, but they don't respect the warranty and offer no customer service. Stay clear. [JANUARY 2017 UPDATE: After I posted this review in late 2016, the company became responsive and fixed the piece under warranty before the end of the year. I would have rather they had been more proactive when I first called, but I can now say the work is complete.]
Doughboys Pizza
2016-05
Had a wonderful experience working with Siding 1 Windows 1. They were professional and did the windows replacement job here in Chicago in a timely manner and within budget. I will recommend them to anybody looking for window replacement or siding replacement. Great work guys!
Joe Snyder
2017-05
Siding 1 Windows 1 is a top notch company that provides quality service - I'm not sure what these other reviewers are talking about but my experience was a pleasant one. They came in with a good price, not the lowest but the quality of products was better. Thanks Jim for the honest work.
CPA Audit
2019-05
4/2/2019Updated Review:The owner Jim Johnson replied to our below review and said please contact our office to address this matter while we been in contact with him for several months now and neither we got the windows installed nor our money back.This is a misleading response to the readers.Whenever we contact Jim, he says we will give you a call tomorrow and either we don't receive the call or he postpones it and this is going for 4 months now. We perceive this as a fraudulent transaction.Jim, if you really honest about what you said return our money immediately. You know where we live and how much we paid you and how much you took from the bank.Took about 2/3 of the money and no windows installed. Contract was in December 2018 installation was supposed to be on 1/9/2019 and failed to get permit and did not install the windows. We requested money back and sure enough we did not get to date. Contract was for $14000. We are proceeding with legal options.
David Kolssak
2019-05
I have a hard time understanding how anyone could have a bad experience with this company.I called for an estimate on siding replacement on a commercial building in the NW suburbs of Chicago. Someone came out right away and within a few days I had a proposal with a few options. Once the proposal was approved and a 50% deposit was given, it was only a few weeks until the job was complete. The workers were clean, friendly and most of all, they cleaned up after themselves each day. The work was done very well and you could tell this was not their first rodeo. Once the job was completed, the remainder was paid and we were completely satisfied. I don't think things could have been more professional or timely. I would recommend these guys to anyone. Talk to Nicholas. Great Job gentlemen!
Juan Braun
2020-05
Poor workmanship and terrible customer service. They dishonestly installed a inferior version of the patio doors we had ordered, installed them incorrectly, and when we asked them to remedy the situation they dragged their feet, ignored emails and calls for over a year until we took legal action. Finally had another contractor (Woodland Windows) re-do all their work. We ended up getting a better product at a cheaper price. Beware of this company and their owner, Jim Johnsen. If you look him up on LinkedIn the top result under "People Also Vewed" is one of his attorneys (yes, plural)... a good indicator of what type of business this is.
James Henderson
2018-05
I've had all the windows on my second floor condo installed by Siding-1 Windows-1 and the performance has been excellent. Their installers are professional and friendly. Most recent addition was a custom window box in the kitchen. Another great job.
Cassandra Lewis
2018-05
So I originally had a very long nasty review from about a year ago. I had a lot of issues with the door we had them install. We are about 2.5 years out from having a $3200 door installed and the company is getting better at responding to problems. We are, however, still having issues where the weather seal at the bottom comes out (not more than 2 months after fixing it most recently). I was hoping to put a much better review after having them build a garage but we went with another company as I couldn't get them to come give an estimate. I am currently waiting for them to fix the weather seal on the door again. I have a $200 door purchased from Menards and installed by legend exteriors on the back of my house that I have Yet to have a problem with. I keep getting request to update this review by the company, but as I had this whole week off and told them they could come fix my door ANYTIME and it's now Friday afternoon this was the best I could do!
Thomas Huang
2018-05
Just replaced entire house windows with Siding-1 Window-1 recently. We are pleased with workmanship performed by Jerry and Jacobs. One small hiccup was added cost delivered on last day of work was not previously agreed upon.
A Q
2017-05
Just had new gutters installed on my mothers house last week. They were right on schedule & finished the same day. Gutters look great and even took care of other minor roof issues. Overall a good experience & would definitely recommend them for any other home exterior needs.
Emil BaukerT
2017-05
I had windows, siding and gutters done by S1W1 four years ago. About a year ago I noticed some leaking around a window. Even though the work was done by the previous owners of S1W1, the new owner sent out a team that took out the window, repaired the damage and properly re-installed the window. 5 stars for the new owners.
James Peterson
2020-05
We had windows installed and they were installed improperly. Little or no insulation around windows. Patio door handle broke so we could not lock our door for months. Jim Johnson said that once the weather got nice enough they would fix our windows, door and insulation problems. We had been dealing with this issue for over two years.
Brian Peterman
2019-05
Stay away, they will take your money and run. I signed a contract with them in October of 2018, after 4 months of "manufacture problems", "health problems" and other delays I requested a refund on March 20th. I still have not received my refund. Read their REAL reviews and see that my experience is not a one time thing.
Sherry Spiropoulos
2017-05
I had windows installed and had a great experience with this company. I am happy with the windows, the work and they cleaned everything up as promised. Thanks for the great job.
Heidi Hedeker
2020-05
Lost money -- I gave a deposit of $6000 last November for windows, Jim promised to do the work in March, and they are now avoiding my calls.
Vincenzo Montalto
2019-05
HE IS NOT RELIABLE. HE IS A CROOK . HE TAKES MONEY FROM PEOPLE AND NEVER FINISHES THE WORK.ALSO HE DOUBLE CHARGES ON CREDIT CARDS, BE CAREFUL.VERY EXPENSIVE COMPANY AND ALWAYS WANTS MORE MONEY TO FINISH.
Michael Glen
2020-05
They are out of business
Monday | 9 AM-6 PM |
---|---|
Tuesday | 9 AM-6 PM |
Wednesday | 9 AM-6 PM |
Thursday | 9 AM-6 PM |
Friday | 9 AM-6 PM |
Saturday | 9 AM-2 PM |
Sunday | Closed |
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