4.7 (39)
5848 W Higgins Ave, Chicago, IL 60630
(773) 355-4246
touchstonegroupsolutionsinc.com
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Katie Simmons
2023-09
Highly recommend Touchstone! This company goes above and beyond with service. Mariusz responded quickly to any text or email. He clearly communicated the costs included and kept me updated daily as the project unfolded. His team was even able to recover some coping (saving us some money). I am very impressed by their honest, high-quality work.
Robin Glazer
2024-03
Although I ultimately chose another company (highly recommended by a friend) to replace my roof on a 100 year old house, Touchstone was wonderful to work with during the estimate process- very professional, clear, and willing to answer all my questions by text and phone. Mariusz, the foreman, tookPhotos by drone and sent them to me immediately so I could see the condition of the roof- and also had a crew come with ladders to gather information. They were also willing to negotiate on the price. A lovely experience- sorry I didn’t have a second property so I could work with them!
Janice Riggs
2024-03
Touchstone was quick to come out and give me a quote. I had shifting limestone copings on the front parapet of my house. They knew right away what was wrong and came back with a fair quote. They even worked around bad weather to get the work done quickly. I highly recommend these guys.
G Collins
2023-05
I was very fortunate to have Touchstone do some extensive work on my property. After having met with several roofers, it was refreshing to meet with Mario who was honest and upfront about the scope of the project. He understood my concerns, answered my many questions and offered suggestions to potential issues. Andy and his crew were top notch. They worked tirelessly in the cold, were respectful of not only my property but my neighbor's as well and every day, left the area immaculate. The new parapet walls look amazing as does the new roof and gutters. I am absolutely pleased with how well things went and I will certainly be doing more business with Touchstone!Services: Roof repair, Brick & block work
Irving B.
2023-05
Touchstone came to do a bunch of mortar repairs, replace a lintel and repair the concrete on our front stoop. We're really happy with the work - but more importantly, they showed up when they said they would, explained everything thoroughly and made sure the worksite was clean when they were done. I actually turned down a lower estimate from another company, because Touchstone sent such a detailed estimate (including the specific materials they would use) that I was confident they weren't cutting any corners.
Nancy Zamorski
2024-02
Profession company; returns calls in a timely manner; fully discusses options; received detailed estimates. Honest, trustworthy team of folks who took the time to deal with my roofing problem step, by step—saving me money.
Peter Marcy
2023-09
We really appreciate the work Mario and his team performed. Our brick two flat looks great. Very professional outfit. Clear communication, always on time, quality masonry work and thorough clean up when job was completed. Highly recommend
Chris Saletta
2023-05
We got half a dozen quotes. Touchstone was the most comprehensive at evaluating work that needed to be done, provided the best overall value, and performed a quality job that paid attention to the details. They delivered as promised.Update: Our condo association used Touchstone for additional work on a garage. This included rebuilding a load-bearing wall and making repairs to the roof. Again, they delivered as promised and on a timely basis. They perform quality work and are dependable.Services: Masonry repair & maintenance, Brick & block work
Melanie Perez-Neukirch
2023-05
Very pleased with Touchstone's work, professionalism and quick follow up. From our initial conversation about the tuckpointing work we wanted done to the completion of the project, the team was thorough and communication was seamless. Their team arrived promptly when they said they would and worked efficiently to get the work completed in an afternoon. The crew was respectful of our property and took care of other details like reattaching our downspout and leaving everything clean. We have more tuckpointing work on our home that we'd like done and we'd definitely do business with them again.
Matt G
2023-07
Excellent work and fair price! Did a great job doing an ivy removal and wall/parapet repair. Very professional and tidy as well
Neil Devitt
2023-05
We highly recommend Touchstone for any masonry needs. They rebuilt a wall on our brick garage and it looks phenomenal. The quality is exceptional and all the workers were polite, courteous and went out of their way to ensure the site was spotless when the job was completed. We would definitely use them again.
Allen Stryczek
2023-05
Touchstone replaced sub-ground bricks in three locations in our basement interior. They photographed the areas that needed work and fully described the scope of the work to be performed. They gave us a choice of three types of bricks to use. The work took several days (which Touchstone had stated up front). The work was delayed a few days while the brick supply places were closed for New Years (which was an unfortunate surprise to Touchstone and to us. The Touchstone masons perform their work with high quality, care, and precision. They had used a high-lime mortar for our-sub-ground work which left the bricks looking like they had a white coat. When I expressed my concern about this, they came out twice to rectify my concern. The finished product is high quality. I am very satisfied with their work and with their professional and timely responsiveness to the concern I expressed. All-in-all, I am very satisfied with the interior sub-ground brick work they did. Thank you !Services: Masonry repair & maintenance, Masonry cleaning
Derrick Almassy
2020-05
Mariusz was great to work with, an excellent communicator who was very responsive, and performed the job (1,000 brick replacement) on schedule, at budget, and did very clean work. I've had a lot of tough times with GCs/Contractors of late, but not with him and his company. Highly recommended!
william mccauslin
2022-05
Touchstone Group performed extensive tuckpointing/rebuilding front brick wall/cleaning and other general repairs to our 100 year old Chicago 3 flat. I can’t say enough good things about Mario & the team at Touchstone!! They were great to work with & their professionalism & excellent craftsmanship we’re superb!! They went above & beyond and treated our home like it was their own. We will hire them again for other masonry projects & highly recommend this company!!Services: Repointing, Stone masonry, General repairs, Masonry repair & maintenance, Masonry cleaning
David Selmer
2023-05
This is the second time I have used Touchstone, and each time the work was done professionally and on time. The current project involved stucco repair on the third floor of an exterior wall as well as stucco replacement on a roof top deck, roof and parapet wall repair and other jobs. Work began when scheduled, and multiple teams were able to complete the work in several days. Workers were diligent and courteous, and care was taken to clean up after completion of the different phases.Services: Exterior structural repairs, Roof repair, General repairs
Lois Johnson
2022-05
It was wonderful doing business with Touchstone. I had tuckpointing on a two flat building, and a new roof. The Work Estimates were very detailed and easy to understand, including options to work with your budget. The job was started when promised and they stuck to a schedule each day. Their work ethic was great and everything was completed to my complete satisfaction. They were very careful about protecting my property and did a very thorough cleanup at the end of each day. Their knowledge of the job was impressive, and they were willing to explain this to me in a way that I could understand. Maintaining a building is a never ending job and it is great to have someone like Touchstone, that you can count on and trust. I highly recommend Touchstone Group Solutions, Inc.
Mariusz - Mario- Skowron
2023-05
I had a masonry project that I needed to be done at my place and found Touchstone via google. After getting a few estimates, I decided to go with Touchstone as they made the best impression on me (the price, timeframe and the industry knowledge). As it turns out, they did an excellent job and it looks great, I would definitely recommend them !!!!
Christine Palkovic
2020-05
We had been dealing with some masonry/tuck-pointing issues for a while now and did not have much luck finding a responsive and reliable contractor. We found Touchstone through Angie’s List. Touchstone’s Project Manager, Mario, was able to initially assess our issue over the phone and came out to the property within a couple days of our initial contact to get a better look at things. He and his team were then able to pin point the major and minor issues that we had and quoted us a fair price for the work. They were able to schedule our work very quickly and got a LOT done in only a few hours. We are very pleased with this company and would highly recommend them. They have integrity in what they do and respect the customer’s time and concerns.
Tom Weinstein
2020-05
I had a masonry project that I needed done in front of my building. I found Touchstone and a few other companies via Thumbtack. After getting a few estimates, I decided to go with Touchstone as they made the best impression on me. As it turns out, they did an excellent job and it looks fantastic. They held to the estimate they gave me and the workers did a great job both with the project itself as well as cleanup after completion. I would definitely recommend them!
Louis Kievit
2021-05
We used Mario and the Touchstone team for a fairly comprehensive project at our three unit building in Lincoln Park. They had been recommended by our realtor, who had used them at her building.Estimates were professional and easy to understand. Mario helped with professional recommendations on product options. Team was great at communicating timing and status of the project and did quality work for us. I would recommend them.
Jim Rank
2020-05
We were very pleased with the work that Touchstone did for our condo association. Mario Sokol, who managed our project, took the time to explain the proposed work thoroughly -- with detailed diagrams and photographs -- and to offer a number of different options to accommodate our association's schedule and budget. The work was done on time, on budget and the crew was professional and tidy. We will certainly use Touchstone again for our masonry needs and recommend them without reservation.
Jennifer Alvares
2020-05
Our multi-unit condo building was in great need of maintenance to the exterior brick work. Mario was very thorough in his explanation of the work they would be doing and kept me informed as to the availability of his crew (it was late in the season and we were trying to get the work done before winter hit). I would definitely work with Touchstone again in the future.
Natalie Seewald Weatherred
2021-05
We recently worked with Mario and the Touchstone Group Solutions team on a large tuckpointing, parapit wall repair, and flat roof repair project on our three-flat in Chicago. From the beginning, their team was extremely responsive and timely in providing us with a detailed quote for their work. Mario was great about explaining different options to us, and ensured that we could stay within our original budget with his final proposal. When we were ready to move forward with the project, Mario was great at communicating the expected start and end dates of the project. His team performed high quality work within the expected timeframe, and were conscientious/respectful of both our property and our neighbors' property while completing the work. We are highly satisfied with the work and will use the Touchstone Group Solutions team again in the future!
W Robson
2020-05
I'm very lucky that another building manager referred me to Touchstone. We were having several issues in our 8 unit building with water damage and we needed some masonry repairs. From the very beginning they were prompt, professional and knowledgeable. They resolved our issues as promised and stayed within the agreed quote. I know that I can count on them again if we have any further problems. I HIGHLY recommend their services!
Jeremy Hornik
2020-05
Great experience. Our 6-flat condo building needed some tuckpointing. The estimates were clear and well explained. Work was done on schedule, and the workers were responsive. When we needed them to move a ladder to get a baby stroller out more easily, they did it without complaint. Work seems of solid quality. Would hire again.
Douglas Sidle, MD
2021-05
Touchstone Group did a fantastic job of tuck pointing, parapet repair, and sealing for a leaky detached garage rooftop parapet. Professional, responsive, and did the job as quoted and on time. Highly recommended. I interviewed 4 companies. I'm glad I chose Mario and Andy at touchstone.
J.J. Malfettone
2020-05
Mario and the team at Touchstone are fantastic. I've used them for multiple jobs and they're always responsive, prompt, and do great work at a reasonable price. Everything you can ask for in a contractor. Highly recommend!
Christopher Chesnut
2021-05
These contractors worked on the building next door to me for more than a month from November to December 2020 and were totally inconsiderate and unprofessional. They parked their trucks and an outhouse in front of my building every day, used my roof without permission to access the side of the building that faces me, and stomped around on my roof shouting to each other all day while I worked from home. They also left a mess on my patio and back stairs, and broke-in to the back of my property to help themselves to my building’s water to hose off their equipment. I recommend not using these guys’ poor service.
Commercial windows
2023-05
The finished product is high quality. I am very satisfied with their work and with their professional and timely responsiveness to the concern I expressed. All-in-all, I am very satisfied with the interior sub-ground brick work they did. Thank you !
Brannon Lambert
2020-05
Mario and his team were outstanding! They are experts at their trade. They said what they were going to do, when they were going to do it, and executed on time and professionally. We would highly recommend Touchstone for any masonry work!
Monday | 7 AM-5 PM |
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Tuesday | 7 AM-5 PM |
Wednesday | 7 AM-5 PM |
Thursday | 7 AM-5 PM |
Friday | 7 AM-5 PM |
Saturday | Closed |
Sunday | Closed |
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