4.1 (34)
1425 W Diversey Pkwy, Chicago, IL 60614
(773) 857-6411
urbanrooftops.com
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Joseph Henderson
2023-12
Urban Rooftops helped bring our dream rooftop from designs to reality. The staff were receptive to our feedback and quick to address issues we encountered during the design and construction process. The end product is a stunning and meticulously constructed urban rooftop oasis. The space is perfect for movie nights under the stars, grilling, and hosting our friends and family. If you are considering a custom rooftop that fits your needs we highly recommend using Urban Rooftops.
Allan Morby
2024-02
We're very pleased with the work Urban Rooftops did for us. There were no "surprises" on costs or extras, very professional and easy to work with. Definitely happy with the results.
Leavitt Apartments
2023-10
I would highly recommend talking too, and if you choose, working with, the folks at Urban Rooftop if you want to create a custom outdoor space that you will come to think of as an another room in your house. Mike, Jorge, Manny and team were skilled, professional, and great problem solvers when we ran into obstacles that we could not have know about until we began. They also followed up and corrected any issue that later arose. In general we demolished three decks and replaced them with three patios and built custom shade areas based on how the sun moves across the sky. The paver selection was great and all the material is of high quality stone, metal, cedar, and finishes. My only complaint would be that it took longer than expected, however don't all good things? Which is why I rated them with five stars.Services: Fence building, Patio decks, Deck design, Pergola construction, Wood staining, Patio enclosure construction
Caroline Schaefer
2024-03
Urban Rooftops truly exceeded our expectations with their outstanding service and expertise. From the initial consultation to the final touches, Alex and the team demonstrated professionalism and dedication every step of the way.The transformation of our rooftop surpassed all expectations. Urban Rooftops' craftsmanship and commitment to quality were evident in every detail. The end result is not only visually stunning but also functional, catering perfectly to our lifestyle.We couldn't be happier with the outcome of our project. Thanks to Urban Rooftops, we now have a beautiful and functional rooftop space that we can enjoy for years to come. Without hesitation, we highly recommend Urban Rooftops for anyone looking to elevate their outdoor living experience.
Time Vs. Gravity
2024-02
If you are looking for a destination worthy rooftop, then Urban Rooftops is your best bet. Alex, the general manager, is experienced, smart, responsive and really delivers your dream and more. From the original concept to the final result, My wife and are were simply blown away. We also loved his team of talented workers who were more than willing to help us with virtually anything. I have had a lot of work done on my house and Urban Rooftops has been, by far, the best experience. It's never fun to renovate, but this team will make it worth the effort.
Suzanne Meagher
2024-01
Urban Rooftops designed and built a beautiful deck on my roof.All of the employees who worked on my deck were extremely efficient, always on time and were very capable & knowledgeable. The materials they used were of the highest quality. They are an excellent company to work with and I would highly recommend them. Very professional company!
Ted Grady
2021-05
We have been working with Urban Rooftops for a while on our West Loop terrace project. We are doing our project in stages as permits get approved, materials become available, etc. Harrison, Jorge, Alex and the entire team have been amazing to work with. Harrison's original design has come to life and we could not be happier with their work. As a business owner, I highly recommend them for their professionalism, integrity and expertise.
Jill Kothanek Cummings
2023-09
Urban Rooftops recently completed a project on the roof of my building including a pergola with a space heater, decking, stone fireplace, and lighting. My husband and I were incredibly happy with the final outcome and how everything looks. Urban Rooftops was very responsive during the whole process and the work that was completed by the contractors was exceptional quality. There was a delay in the project due to the permitting process; however, this was out of Urban Rooftops control. Anyone who is looking to enhance/remodel an outdoor space, look into Urban Rooftops to have it professionally done.
Brian Och
2023-09
Urban Rooftops just finished our project and it is perfect. They added a roof, heaters and privacy walls while incorporating our existing outdoor fireplace. They also added privacy walls and decking to our upper patio. The whole process was seamless and the team was great to work with, even with us adding some things along the way. We are so pleased with our outdoor area and can't wait to enjoy it for years to come.Services: Deck installation, Deck remodeling, Patio decks, Deck design, Porch construction, Wood staining, Patio enclosure construction, Deck painting
Aaron Barr
2023-05
I used Urban Rooftops to build out my roof top deck. They came up with a fantastic design that suited all of my wishes. Alex helped and answered any questions we had, from beginning to completion of the project. They made the permit and inspection process incredibly easy. The final product included a veranda with fan, electrical heaters, and a space wired for a mounted TV. They also designed a lovely system to suspend hanging lights giving a really cool atmosphere on the roof. I am incredibly happy with the decision to use Urban Rooftops for our project.Service: Pergola construction
Zack Jacobs
2023-11
We are very pleased with the final executed product and the value of the work performed, especially in comparison to similar quotes we received. The process did take longer than we were expecting, but the crew kept the space clean and open during times they were not actively working on it, so we were still able to use the area during construction.
Andrew Lee
2023-09
They scammed us. We worked with a designer and explicitly stated our budget and vision. They told us they would make a design within our expectations for an $800 fee. We paid the fee and set up a meeting to go over the design the following week.We showed up for the meeting and the doors were locked and no one was in the building. We were able to get ahold of the owner and said we would have to reschedule. He said there was a medical emergency, for which we empathize, but he never apologized for the inconvenience. The lack of empathy was very unprofessional.Once we got the estimate, it was double our budget. We expressed that the design was extremely over budget and asked if they could make a design within our budget. All they did was reduce the estimate by a bit, but still 70% over budget.At this point I was scammed out of $800. I expressed my concerns with the owner who confirmed that there was no way that they would get the work done within our budget. I requested to get my $800 back and have not heard back since.Service: Deck design
Caitlin Ursini
2023-05
I used Urban Rooftops in 2022 for my deck design. I came to them with a unique space (75 ft x 6.5 ft) and they were able to come up with a thoughtful and unique design to fit the space. Alex and the team worked with me to ensure that all last minute changes that I wanted were taken care of and I've received nothing but compliments from friends and neighbors.Installation specifics included: Seating built-ins, flower and tree planters, irrigation system, turf, built in bar and counter, built-in grill, fire pit, and gas hookup.Services: Deck installation, Deck design
Kristin Kopp
2021-05
We worked with Harrison and team to build out our rooftop deck. From design to final build, they listened to our needs and wants and produced a project that we love within our budget. We are working with them on maintenance and storage in the off rooftop season as well which is a great offering. Everyone was a pleasure to work with and addressed issues promptly. We now have the outdoor oasis that we have always wanted.
Meg Schneider
2017-05
Absolutely the best patio guys in Chicago! We got estimates from several other companies in town (one of which was so rude they said they wouldn't even consider our project!). These guys delivered our beautiful back patio, on time, on budget and were amazing to work with through the whole project! You will NOT be disappointed going with this company!
Adrian Sitnik
2022-05
Anytime you will go to Mikes beautiful showroom keep in mind that he did not pay for my window and door installation in his building. His response was: You know, it's Chicago. I spend all budget money on other things. ( he know that if I will wait over 3 months after completion I will not be able to get my money back- he asked to give him more time, I trusted him).
Megan Young
2018-05
Great end productive, but terrible business experience including lack of communication, delayed project finish, and informal invoice process riddled with errors. You pay a premium to use a company that does everything for you, yet working with Mike + team became a part-time job at the end. Again, happy with final product but you can likely find a similar offering with a WAY better customer experience.
James Vercammen
2021-05
We contracted urban rooftops for our building and urban took our money and basically has done absolutely nothing. We pushed them several times to get us info, permits etc etc and they did nothing. Total lack of responsiveness and action on their part. Honestly, never work with them.
S Chaudhuri
2019-05
Urban Rooftops built our deck over the winter so it would be ready for the summer, my wife and I loved the design and the price was fair, they were responsive to all of our questions and concerns, were very happy with the end result
Michael Pinckney
2023-08
Greatly enjoying our pergola by Urban Rooftops. Excellent team to work with!
Sarah Monson
2020-05
These guys are the definition of class, friendliness and communication.Can not recommend them as people more, Ace is a huge fan as well.
Menahem Deitcher
2020-05
We are very excited about our new rooftop, dealing with Urban has been a great experience.
Riley Herrin
2022-05
Lauren the bartender was great! Overall, amazing experience!
Angel Garcia
2019-05
This guy driving like crazy in high speed on Grand Ave almost hit my car who did this guy get his license
Tracey Ladner (Gerisgrltrl2)
2020-05
Interesting options for urban decks
Bill Meoni
2021-05
My husband Scott said it all!!!
Kurt Wellhausen
2020-05
This place is the epitome of class
Monday | 9 AM-4 PM |
---|---|
Tuesday | 9 AM-4 PM |
Wednesday | 9 AM-4 PM |
Thursday | 9 AM-4 PM |
Friday | 9 AM-4 PM |
Saturday | Closed |
Sunday | Closed |
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