Vanguard Plumbing and Sewer, Inc.

A J

2024-03

They were really good about communicating during the estimate, scheduling, keeping us updated with work being done, and showing us how to care for our new water heater. They arrived right on time, got a lot of work done in 7 hours. And I loved that he checked to make sure the problem was fixed before he left. Our last plumber changed a cartridge and left. Vanguard has some integrity!

Sean Vargas

2024-04

I cannot recommend Vanguard Plumbing enough for their exceptional service. Jan and George were incredibly professional and knowledgeable, making the entire process smooth and stress-free.Our ejector pump was malfunctioning, causing a major inconvenience. Vanguard Plumbing responded promptly to our call and assessed the situation thoroughly. They explained the issue in detail and provided a clear estimate of the work needed.During the repair, George worked efficiently and effectively, ensuring that everything was done to the highest standard. They were respectful of our home, keeping the work area clean and tidy throughout.Thanks to Vanguard Plumbing, we have a new ejector pump that is now working perfectly. I'm impressed by their expertise, professionalism, and dedication to customer satisfaction. If you're in need of plumbing services, look no further than Vanguard Plumbing.

jack henderson

2024-04

My leaking water heater needed to be replaced.I discovered Vanguard through favorable BBB and Yelp reviews.I called them and was favorably impressed with their promptresponse. From the detailed estimate, to the top qualityworkmanship, and the satisaction follow-up. This is aprofessional plumbing company that I would highlyrecommend and call on for future projects.Jack H.03/26/24

Charlie Garcia

2024-04

Vanguard is amazing, they are so fast, so through but most importantly they are friendly and make you feel like you are working as a team as you deal with frustrating problems like plumbing and sewage. They just replaced our ejector pump on our building and inspected the others to make sure that we are good to go for another 7 years. Very happy with their work and highly recommended.

Lauren Meyer

2024-04

We have now used Vanguard Plumbing and Sewer on three separate projects — kitchen sink / garbage disposal replacement, ejector pit replacement, and toilet repair / replacement. Their customer service and communication is why we will continue to use them for future projects. Jan is very responsive and always takes the time to walk me through all project details, answering all questions I have. Most importantly, they produce quality work; all repairs and replacements work well. Highly recommend.

Lillian Delatore

2024-02

Vanguard plumbing is amazing!! They were able to get to us promptly and stayed late to try every avenue to unclog the drain. After realizing best case was to let water drain over the weekend and come back early next week to see if they could use their camera to unclog drain. And successful, they were! They also took the time to explain why the problem had happened and how to prevent it. Additionally, after we paid, they showed us how to shut off our hot water heater, where our main water shut of was, and more! Looking out for first time home owners. We will be using Vanguard for all our future plumbing needs and already recommend to anyone who asks who we used. Thank you for everything, Vanguard team!

Heather Devaney

2024-04

When we purchased our home eight years ago, the inspection report said our plumbing was good to go. After living here for a while, we learned that was not the case. Vanguard helped us with a clogged sewer line, an old catch basin, an inefficient stack, old ejector and sump pumps, water heater failure and sensitive toilets. They even rerouted our kitchen sink! Jan and his team are the best! Early on we priced out 3 quotes, Vanguard was always competitively priced. We’ve not had any issues with what they’ve fixed, they show up on time, and clean up after themselves. They are now our go-to for anything plumbing related. Fingers crossed I won’t need to see them for a while, the only thing left is the water line!

Jenny Ware

2024-03

This review is long overdue. Jan has done work for us a few times in the past year. His work and communication skills are excellent. I’ve never written a review before but I felt it was important to write this one. I can’t recommend him enough. He replaced our sump pumps, put in new piping, valves, cleaned out the pit and installed a new backup system. He was thorough in explaining how the new backup system worked. In addition to this project, he placed a safety pan below our water heater. This involved removing the water heater, placing the pan and reinstalling the water heater. During this project he installed a new mixing valve, corrected a connection valve from a previous plumber and installed an expansion tank. Jan is a delight to work with. His communication is excellent. He takes the time to investigate your project and answer all questions. He has you send pictures ahead of time to get a clear picture of the project. Never once does he try to sell you on his services. He lays it all out for you to decide if you want quality, thorough work.

David Ortega

2024-02

If I had known that Jan's copper plumbing was going to be so beautiful, I would have asked him to install it inside the room insted of inside the wall.I spoke to several companies about my project. Vanguard was the only one that found a balance between what I wanted and what my 130 year old house needed. Jan resolved the complicated venting and draining issues and created an elaborate system in my basement bathroom and kitchen which will be invisible and take up no space. Best of all, I didn't have to add another vent out the roof.Jan and his crew were funny, personable and very experienced. They earned my trust with the work they performed and the knowledge they shared. I'd have no trouble recommending them for any size job.

Emily Howard

2024-01

I had a great experience with Vanguard. They requested photos of the two issues I was having, and I received a call from Jan to discuss in detail his suggestions based on what he was seeing. I was able to get the main concern, a clogged bathtub, resolved quickly. The technician who came was very helpful and explained everything he was doing and why he was doing it that way. I'm very satisfied and will use them again in the future!

Dr. Kay Martinovich

2024-04

I'm so glad my neighbor recommended Vanguard Plumbing to me! They came to fix my backed up kitchen sink, and were able to help out same day as I called. They did a terrific job - and I will definitely hire them again.

Billy Joe Mills

2024-02

I’ve hired Vanguard many times over the last six or so years for a four unit building that my wife and I own. We are “mom and pop” landlords that shouldn’t be in the landlord game at all. We rely on Vanguard, especially Jan and George, for their awesome analytical skills and rare expertise when it comes to all serious plumbing problems. They take the time to explain things in a clear and precise way. If we have an issue that requires any serious brainpower, we call Vanguard.They are the best. We hire them without hesitation.

Linda Egebrecht

2024-04

I was very pleased with the work that Vanguard did in my condo and will certainly call them again for any needed work. George was on-time and went right to work. He fixed my dripping shower faucet (and the faucet handle that kept falling off), installed a new shower head (been meaning to do that) and restored the hot water pressure for my bathroom sink faucet.Any sort of work that requires a water shutoff for our multi-unit building always worries me—it can (and often does) result in sediment clogging feed lines (and pipes!). Realizing that I was very concerned about the water shutoff, George was very reassuring. He explained how he was going to proceed and went through each step of the shut down and water restoration with me. Absolutely beautiful shut down and restoration!

Nikki E. Thomas

2023-12

Fantastic experience with Vanguard from start to finish. Jan responded quickly to my inquiry and asked the right questions to provide an accurate quote. Scheduling was also very easy. George came on time, was friendly and did a great job moving a gas pipe for us. Highly recommend!

Aaron Glickson

2024-03

Jan (Yan) was great! I called just after 5pm with some major kitchen sink pipe leakage earlier in the week (Monday). He walked me through what he needed from me (pictures and information, etc.) and contact me close to first thing in the morning (Tuesday) to let me know he could come the following day (Wednesday). Well, he had an opening come up in the afternoon the same day he called me (Tuesday) and wound up coming the day after my leaks started (Tuesday afternoon).He was kind, professional, and explained things to me in basic terms. He wound up having to cut a pipe and replace it, but had everything done in 1.5 hours. I highly recommend using Jan and his company.He also explained other work I would need to have done soon under my sink, but did not pressure me to do it then as he knows it would take time to coordinate with my building to shut the water off.Thank You, Jan for the great service!

Ryan Kellogg

2024-04

I've had excellent experiences with Vanguard for both water supply and sewer issues at my home. They do quality work and are thoroughly professional. Highly recommended.

Night Before

2023-05

Jan is a skilled plumber. Gave me a preliminary diagnosis on my issue with my basement toilet and shower drain backing up. Arrived on time on the day he was scheduled to come by and fixed the issue I had. Cleaned the ejector pit, that was full of roots, and installed a new ejector pump. This solved my issue. Competent, on time, and able to fix my somewhat complex plumbing issue on the first try. HappyServices: Drain cleaning, Sewer cleaning, Sump pump installation

Kimberly Greuling

2024-02

Jan and team are great. He takes the time to understand what the issue is before sending someone out. He had me take pictures of the problem toilet so he knew what model to send parts with the plumber so they didn't have to run back and forth.

Marlena Karwowski

2021-05

Surprise plumbing problems are never fun. When you wake up in the morning and find streams of water in your basement it can ruin your day.Luckily, Jan and his team at Vanguard are not only responsive (hard to get that these days without run around), professional, but most of all perfection is their goal. I was walked step by step through the process with updates on cost. Site was left clean and I was able to relax not having dripping water.Thank you for your commitment to quality and customer care Vanguard Team.

Ori Ramel

2023-05

I bought an older home in 2020 and have had to do a good amount of plumbing work - since the first job, I've used nobody but Vanguard and I will continue to do so in the future. They have been great at handling all scales of matters - from clearing a kitchen sink drain to replacing a basement's worth of corroded pipes and valves - with promptness, precision, and professionalism. They have routinely identified followup matters that I will want to look into when fixing something else. Both unit water heaters, all the main pipes, and several small fixtures were their work and I have had no problems at all since they completed everything.Services: Toilet repair, Water heater installation, Drain cleaning, Plumbing pipe repair, Plumbing leak repair

Steve Warmbir

2024-02

George from Vanguard Plumbing did an excellent job fixing a leak in my basement. He clearly explained and educated me on the problem and took the most economical route to fix it. Professional, friendly service.

Alicia Coughlin

2024-02

We had three plumbers come before Jan to correct the original plumber's mistakes. Jan was the only plumber that corrected the plumbing issue. He was on-time, conscientious and reasonably priced. Highly recommend

Steven Gan

2023-10

I have to begin by saying that from start to finish, working with Vanguard Plumbing was an absolute pleasure. Jan is the owner and he is a very thorough and thoughtful professional to work with. The professional that he sent to our apartment, George, was also a pleasure to work with and completely resolved all of our issues timely and cost effectively. I can highly recommend Vanguard Plumbing. They are indeed a 5 start plumbing servicing company.Services: Toilet repair, Faucet repair, Shower repair

Marc Moorghen

2023-09

After conducting careful research and comparing plumbing companies, I landed on Vanguard Plumbing. The reviews sounded almost too good to be true, but my experience was consistent with other reviewers. From the beginning of our conversations, the owner, Jan Pietraszek, asked a lot of questions and provided solid advice. He gave me options and price points, then let me decide which ones felt most comfortable. It felt like a partnership rather than a vendor/client relationship, which I really appreciated. When Jan and his colleague, George, arrived on the agreed-upon date, they found more issues than we had anticipated, yet they took everything in stride and handled the situation like pros. I couldn't be happier with the work they performed in our kitchen, bathrooms and toilets, and it was definitely worth the money. In fact, we're preparing to do more work with Vanguard and I wouldn't hesitate to recommend their services to friends.

Melinda Croes

2022-05

Vanguard replaced two water heaters and revamped the set up. in my condo building. We received quotes from other plumbers and it was clear that Vanguard was far more experienced and skilled than others we spoke with. It was a big project - in terms of both time and money - that Vanguard implemented successfully and professionally.

Seth Kane

2020-05

Lets talk about amazing service and value that Jan and his team put on customer satisfaction.When I first reached out to Jan about a new sump pump and backup install he requested pictures so he can accurately provide an estimate. I loved this because it allowed me to get an idea of what I am going to need to invest without wasting any time having someone come to my house. Within minutes I had an estimate emailed to me.After deciding to go with Vanguard his team showed up a day later and they did an amazing job and they were extremely professional.This is where Vanguard took it to the next level with customer services and support. After spending a small fortune on this new sump pump system the alarms were going off more than what I would expect. Jan immediately took charge of the situation and worked with the manufacture to have my system upgraded due to a small defect. A few days later he was over to install the upgraded system.We thought our issues were over but the story doesn't end here. We had a different alarm going off after the upgraded was installed so after sending Jan a couple of videos he was back over to trouble shoot the system. Jan went over every part and figured out a different part of the system was defected. Luckily he had a brand new replacement part in the truck.It has been a week since Vanguard and Jan completed their work and I really couldn't be happier with all the attention and service we got. Obviously there is some disappointment with the manufacture of the pump but that isn't on Vanguard.At the end of the day Vanguard and Jan stood by their work, they stand by the products, and the went the extra mile to make sure I was happy.I would HIGHLY recommend Vanguard for all your plumbing and sewer needs!

Lena Flavin

2024-01

Jan and his assistant surpassed my expectations. I needed to replace my toilet, and had gotten jerked around by J. Blanton. Jan is very knowledgeable and honest and got my job done within the estimated time. I highly recommend Vanguard Plumbing.Had a service call with Vanguard plumbing yesterday, because my shower faucet would not shut off. I had to turn the water off in my unit to stop the water. Jan talked to me over the phone, he knew immediately what the problem was what needed to be done and gave me a solid estimate over the phone. He came and fixed the problem in a very timely manner and was within $50 of the estimate due to the difficulty changing the part that needed to be changed. I can’t say enough great things about Vanguard, plumbing and there’re knowledge, professionalism, and great service all around. I can’t even imagine using any other plumbing service because I get everything I need from Vanguard. I am not related to, or affiliated with them in anyway just a very appreciative customer.

Conor Smith

2022-05

Installed new tankless water heater - at exactly cost estimated. The service from Jan at Vanguard Plumbin and Sewer is consistently high quality and reliable. Highly recommend.Service: Water heater installation

Amador Castro

2023-09

Jan and the team are great. They have worked with us on several plumbing and sewer projects, and have always been thorough while explaining the scope of the work. They provide professional high quality work, are very punctual, and keep great communication throughout the process. I would highly recommend Vanguard to anyone.

Rudra Banerji

2023-05

We have used Vanguard for some other plumbing issues. So when our water heater pilot light wouldn't stay lit, we called Vanguard first. Jan asked for some pictures via email and then stopped by after a call. He recommended we do a full replacement after assessing our water heater.He listened to our needs and looked at the existing system which included a recirculating pump. He made his recommendations along with an option to replace the pump. We agreed with replacing it all.The next day his team showed up bright and early to get started. Jan stopped by to go over any questions. The team was quick to remove the old heater and then install the new one. Appreciated that they were able to get a new heater and installed in about 24 hours!Would use Vanguard again and recommend them!Service: Water heater installation