4.8 (90)
3 Jct Dr W, Glen Carbon, IL 62034
(618) 223-5590
hfexteriors.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Robert Sandefur Jr
2024-05
Called H&F Exteriors for a free inspection after a hail storm. Phillip R was very professional, knowledgeable and provided us plenty of information regarding possible damage to our siding, deck and roof. Though it was determined we didn’t need any repairs or a new roof, when time the comes they’ll be the first contractor we call!
Julie Farris
2024-04
Top notch company and customer service exceeded expectations! I can't say enough positive things about H&F Exteriors. From the moment Jill from H&F arrived to assess our roof to the minute our job was completed, we were impressed with the level of communication, customer service and craftmanship. We wouldn't hesitate to use thing company again!
Zane Potter
2024-04
Excellent service. They were great at keeping us updated at every stage of the project. Very responsive to any questions. I appreciated how transparent they were about cost and timeline from the beginning. It was a pleasure to work with them. Connor went above and beyond multiple times while we were weighing our options and during the final assessment.
Roberta Scannell
2024-03
H&F did a fantastic job putting on a new roof and our house siding! Our Rep Bryan F was great explaining both processes to our house! He was knowledgeable of the products and if he was unsure he made contact with the company! Very personable and efficient in all aspects of their service!
Steve Patterson
2024-04
H&F is top notch!! Special shout out to Phillip. He personally helped me cradle to grave through the whole thing. Made sure that H&Ftook care of everything needed for the insurance to be taken care of and obviously what H&F did through the whole process. Communicated with me regularly and let me know where in line I was to have the roofing done and gave an accurate timetable. I would recommend HMS exterior to anybody and I would ask to work with Phillip!
Mike
2024-03
H&F Exteriors was awarded a contract in July 2023 to replace porches of my daughter's house (front - partial and back - complete). When initially meeting with H&F's Project Manager, Phillip Raphael, I was impressed with his understanding of what we wanted done. It was clearly reflected in the scope of their bid (compared to other contractors) as well as the schematics which used existing pictures of the porch areas with overlays of planned construction. Less than a week after contract award, he set up a group text with himself, me, my daughter and his Production Team. I have dealt with many contractors - both personally and professionally - and must say the communication throughout the entire project was as good as anything I have experienced. Within a month, the Production Team assumed the lead and provided regular updates on material delivery and construction timing. Phillip continued to touch base periodically as well to ensure things were moving forward satisfactorily. Since I live out-of-town from where the work was being done, he and his Team coordinated everything with my daughter and kept me in the loop on progress. During construction, there were a couple issues my daughter brought to their attention and they were quickly addressed to her satisfaction. At the end of the job, a punch list of a few remaining items was completed, all extra materials were removed and the jobsite was cleaned up without any follow-up needed by my daughter. Needless to say, we were extremely pleased with H&F and will definitely be including them on bids for any future exterior improvements.
Joe Lorenz
2024-03
Every aspect of being a customer of H & F is pleasant and reassuring; the professionalism throughout the entire process is bar-none. Being a former residential home builder, I’ve never seen workmanship being performed at their skill level. There is not a single ‘i’ not dotted or ‘t’ not crossed, they do not skip a single beat, and it shows. I personally had fascia work and a roof replaced, as did most neighbors in my neighborhood, due to a horrific hail storm. Needless to say, even though we all had new roofs and fascia installed, my house sticks out amongst them all as the far most superior workmanship; it literally shows, the detail adds up. Obviously, I have nothing but nice things to say, but they are true. The guy that installed our fascia was literally an artist, amazing. Great job H & F! The Lorenz Family
Tresa Yung
2024-03
Phillip Raphael assessed our homes for exterior storm damage. He was personable, knowledgeable, helpful and answered all my questions. He took the time to deeply assess our issues and asked me questions to determine what would be best for our unique situation. He provided me with plenty of info and excellent customer service. I will call H&F again! I highly recommend. Thanks Phillip.
Dave Drinkard
2022-05
H&F performed excellently from day one. They were on time 99% of the time and when they ran a few minutes late they always called and let us know and insured the appointment was still good with us.The Roofing Crew was excellent they showed for work every morning at 7:30 and worked on average until 7:30 that night. We felt sorry for them because they were working on a dark roof in 95 degree heat but they came prepared and perhaps took a couple of extra breaks.The clean up was very good. we really had no issues.H&F performed very well from start to finish!Services: Gutter repairs, Roof inspection, Attic venting, Roof installation
Brian Huffman
2024-01
We used H&F Exteriors for a complete outside remodel. We dealt directly with Ryan McCarty. He was very thorough on the details we wanted and very quick to respond to any questions and concerns we had. Ryan was very good about keeping us informed about scheduling and progress. Thanks for the amazing remodel H&F and thanks for everything Ryan McCarty.
David Lewis
2023-05
We were extremely satisfied with H&F Exteriors "remake" of our garage. New siding, door and window plus a lot of soffet work. Jill did a great job explaining and overseeing the project and the crew worked great on a couple of very hot days. Will certainly consider using H&F again for any future projects.Service: Gutter installation
Kenny Gray
2024-01
H&F was great to work with. New roof and siding and it looks great. Ryan and Gavin were very professional and easy to work with, as well as the rest of the team. I recommend H&F for any house work.
Frances Mandeville
2023-09
I had a new roof and gutters installed by H&F, and if I could rate this company 10 stars, I would!! They are exceptional, and I was extremely impressed, from their customer service to the installers. They had my roof finished within several hours, and when they left, everything was completely cleaned of any debris. The roof is beautiful. The workers arrived early, they were professional, competent and friendly. They were respectful of my property, and you could tell they took great pride in their work. The Sales Manager, Phillip, kept me updated from day one, so I was aware of all job scheduling. I would not hestitate to recommend this company for working on your home. They will address any concerns you may have, and the homeowners satisfaction is their #1 priority. It is evident they take great pride in their work, products and customer's satisfaction. Very satisfied customer here!!Services: Gutter installation, Roof installation
chris4243r
2024-01
Ryan came out to my home when I had damages from a very good storm. He came out and made the process quick and painless. Let alone they had everything completed very quick. I wouldn’t have anyone else come out to help with home repairs. (Roof, siding, etc…)
Kyle Becker
2024-01
First time doing exterior repairs and H&F made this a very easy and great experience. Gavin was always updating me on what’s going on and the production team was always on time and the work turned out great!
Taylor Daughtrey
2024-01
H & F did my roof, siding, gutters, and fence and it all looks fantastic. Excellent customer service and they made sure I was happy throughout the whole process. Wouldn’t recommend anyone else!
Mary Stoker
2023-05
We had a new roof installed by H&F Exteriors and we could not be more pleased. Peter, who we initially met with, did a great job of explaining all of the steps involved when getting a new roof and he always called or came over when he said he would. Peter and his team also did an outstanding job of keeping us informed of when the roof would be installed (which was dependent the daily temperatures and other weather related factors). We were also impressed with the work team who began early in the morning and continued until early evening until the job was complete. We would be confident in recommending H&F Exteriors to others.Service: Roof installation
Daniel Schmidt
2023-08
H&F did a fantastic job all around. They did a great job of communicating expectations from the beginning, and maintained it throughout.Their guys were fantastic. Worked hard, friendly, funny, and they cared.And let’s not kid ourselves, the most important thing is that their work was fantastic. House looks beautiful.Service: Gutter installation
Chad Eversmann
2023-05
I used H&F Exteriors to replace siding and soffits.my process for picking them was that I received quotes from all local professionals with a long track record of tremendous customer satisfaction, and then picking the best value from that group. I have an older home, where the old siding was allowing critters enter my attic. H&F listened to my issues and found solutions by installing the ZIP system which added a layer of resiliency to my home.They are proactive in their communication giving weekly updates on project status between the time you sign the contract and when they can start your job. Once the job starts, their crew is incredible - showing up at 6:45am and finishing the day between 6:30-7pm. They work quick and the quality is great. Lastly, their clean up crew does a good job of getting the site picked up within 24 hours of the job being completed.
Keith Waters
2023-05
After tearing off the roof they found some issues. After some amazing work from the roofing crew 👏 the job was finished and the roof looks great. Thank you Ryan McCarty and crew!!
Arman Schrenker
2023-08
H&F rebuilt my 10 ft. 8 sided gazebo to like new condition. The entire 2 tiered roof structure was rebuilt. A crew of 6 took only 1 & half days to complete the entire job. Would definitely recommend this company.
Carmela Davis
2023-05
Phillip was extremely helpful, experienced, and answered all our roofing questions. Pete, the owner, was just as helpful and both were an absolute delight to work with. Our roof looks incredible and it was done efficiently! The crew left no mess behind and everything went so smoothly. They were upfront and precise with their quotes and we will always recommend this company! Thank you all for the amazing work!
Megan Noll
2023-05
Working with H&F couldn't have been a better experience! I was initially overwhelmed by the idea of replacing my roof, but Jill helped me through the entire process with patience, professionalism, and enthusiasm. She was in constant communication with me about all aspects of the project, and meeting with her always felt more like getting together with a friend rather than a business transaction. The roof installation took less than a day, and the finished project is gorgeous!!! I could not be happier! Thank you to Jill and everyone at H&F!Services: Gutter repairs, Roof installation, Gutter cleaning
Steven Mccann
2023-05
My experience with H&F was great. It started with an internet inquiry and a request for a bid to replace my roof. Their Rep. Jill called, then came out immediately. Jill and the rest of her team were all courteous, and professional. What H&F offered and provided was far greater than anything offered by the competition. I have already recommended their services to friends and family.Services: Roof repair for storm & wind damage, Gutter installation, Roof inspection, Roof installation, Attic venting installation
Robin Hileman
2023-05
I recently had my roof replaced by H&F Exteriors and couldn’t be happier with how it turned out, and how smooth and stress-free the entire process was from start to finish. They worked with my insurance company on claim adjustments so that I didn’t have to pay anything over my deductible, the job was scheduled timely, and the roof was torn off and replaced in one day. A special thank you to Ryan McCarty who was an absolute pleasure to work with. He was professional, kind, and courteous, he explained every step of the process, and was always available to answer any questions I had. As a fellow dog owner, Ryan understood how important it was to ensure there were no nails left in the yard, and after the job was done and his crew swept my yard twice with a magnet, Ryan came back and personally swept it a third time. He also sealed a few leaks in one of my gutters that I can’t afford to replace right now. He really went above and beyond in every way, and I will definitely be calling H&F for new gutters when I am able to, and I will recommend them to anyone I know that’s in need of a new roof, gutters, siding, or windows. They’re the best!Service: Roof installation
Logan Miller
2022-05
From start to finish, H&F Exteriors provided my wife and I a true 5 star experience. Our roof was severely damaged from a hail storm back in July and Tim was the gentleman that came out to give us an assessment. I am in the exterior remodeling industry and if I owned my own company, Tim is exactly the type of person that I would want representing my company. He was respectful, extremely kind, and very easy to work with despite my own hectic work schedule. Once we signed our contract, we received an update from the staff at H&F Exteriors every Tuesday morning on the status of our project. Every individual we had the pleasure of working with at H&F Exteriors was attentive, responsive to our questions, and made us feel as if we were their only customer. When the day of installation came the crew was punctual, cautious of our landscaping, and did an outstanding job with the cleanup despite it being after sunset. The icing on the cake, they sent out another individual to inspect the work and check the cleanup as standard protocol. Whenever we are in need any roofing services in the future, the only company we will be contacting is H&F Exteriors. If I could give these guys 6 stars I would.Services: Roof repair for storm & wind damage, Roof inspection, Roof installation
Joe Jackson
2022-05
I used H&F to replace my roof, soffit, fascia, and siding, I was really happy with the work they performed. I got quotes from five different companies and ended up going with H&F because of the quality of materials they use, their competitive estimate, and the professionalism of the rep I worked with, Gavin. Gavin was very helpful throughout the whole process, and one of the primary reasons I chose H&F was because he wasn't pushing me to sign documents before I was ready to proceed. I highly recommend H&F, and I'll be using them for any future exterior projects I have.Services: Gutter installation, Roof installation
Jon Uber
2022-05
My experience started with Jill Cochran, what a fantastic sales rep! An absolute delight to work with, always smiling and always a joy to be around. The crews were fantastic as well, always arrived on time, always worked as long as daylight allowed. Quality work, service, and communications. overall a great experience, my house looks fantastic! Thank you Jill all the gang at H&F!Services: Gutter repairs, Gutter installation, Roof inspection, Roof repair, Roof installation
Robert Warner
2022-05
H&F Exteriors replaced our hail damaged roof. Pete and Phil were great to work with. They helped us with a huge problem with our insurance company. They pushed on until we got the desired result from our insurance. They were polite and professional answering all our questions. The were very responsive to our concerns. Their crews were polite and did a great job on our roof. They finished in a timely manner and did a great cleanup. We were 100% satisfied. We highly recommend them.Service: Roof installation
Scott Hale
2022-05
I worked with Tyler. He is thorough and detail oriented. His plan to remove and replace the siding on my home went without a hitch. I am very happy with H&F and will gladly use them again if I need anything done around the house. I will not hesitate to ask for Tyler F.My wife found this company on the Better Business Bureau website. They did a great job!
Monday | 8 AM-5 PM |
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Tuesday | 8 AM-5 PM |
Wednesday | 8 AM-5 PM |
Thursday | 8 AM-5 PM |
Friday | 8 AM-5 PM |
Saturday | Closed |
Sunday | Closed |
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