Bruns Renovations, Roofing, & Inspections

2 (2)

716 Grand Ave, Lincoln, IL 62656
(217) 871-5507

Claimed

Roofing contractor

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Andrea Coimbra

2023-12

Just an overall poor experience with them. Quoted us a time frame of 6 weeks, took over 10 weeks and there was zero communication until I reached out asking why it was taking so long. Told us the job was done when clearly it wasn't. They replaced some of our gutters along with doing the roof and the gutters have had nothing but issues since they replaced them. They removed a downspout on one side of the house and now water just leaks from that corner. They used colored screws on white trim. Terrible communicators and sub-par finished work. Save yourself the trouble and find someone else.

S Mayer

2023-05

Finishing work leaves a lot to be desired. The crew removed my gutter guards, and when we called about them putting them back up, (my father called) Cory told him that he'd told me they were all broken. He had told me no such thing. They were perfectly fine, which I discovered when I put them back on myself. While I was putting on the gutter guards I discovered mortar and debris (nails) in my gutters that I cleaned out. Again, Cory had told us the gutters were clean. The back of my tuck-pointed chimney looked rather sloppy, probably because they figured no one would climb a ladder and look at it. They also left their dumpster on my property for over a week. (Roof was put on, on a Thursday, and they came and got the dumpster only after we called them the following Saturday.) The crew managed to scratch my deck railing throwing down the old shingles, and there are tar marks from dropped shingles streaking my siding. A small thing, but the crew managed to bend my yard flag pole, and Cory said he'd tell them to fix it before they left. They did no such thing. I fixed it myself. It's just a case of, if you tell me you are going to do something, do it. But if you lie to me about it or just don't follow through, you're going to make me mistrust you. I think the crew knew what they were doing but they were also working as quickly as possible. A simple follow up call from Cory would have been nice, to see if I was satisfied with the work. Cory showed up in person to collect the check, it seems like maybe he could have also come by to check the work.Services: Roof repair, Roof installation

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