4.9 (126)
7214 N Alpine Rd, Loves Park, IL 61111
(877) 512-4207
castleexteriors.net
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Mark Wehner
2023-05
I was impressed with Castle's personal attention and communication from the start. They performed a roof inspection and did all the legwork with my insurance company and worked diligently to get my claim approved. However, I told them I wasn't comfortable initiating a contract until I had seen an example of their work for myself. They contacted me and let me know when they'd be doing their next roof so I drove out to watch them in action. I was immediately impressed with how much care the workers took to protect surrounding vegetation and structures as they stripped off the old roof. I came back the next day to see the finished roof and it looked great. A contractor was on site that next day installing brand new gutters.A few weeks later, they started on our roof just as we were leaving town on vacation. Jose sent me multiple pictures detailing the progress using a drone to get a bird's eye view. They took special precautions to keep my tortoise in the back from escaping and did an amazing job of cleaning up every bit of debris from the old roof. Under my old shingles, they found several places where the wood decking had rotted so they replaced that and added drip edge to meet current building code. They even re-roofed my storage shed in the back yard to match the house at no extra charge.This is my first experience with having a contractor replace my roof (I re-roofed my first house myself...ugh) so I can't compare them to other companies. But based on my experience, I can't say enough good things about Castle Exteriors and would recommend them highly.Services: Gutter installation, Roof inspection, Roof repair, Roof installation
Greg Soohov
2024-04
We had storm damage last summer and I contacted my insurance agent for references. He immediately recommended Castle Exteriors. I called and spoke with Brad and everything took off from there. I worked with Jeremy and he did an excellent job with setting up an inspection and worked very closely with my insurance company. He made sure that everything was covered and that insurance was very clear on the issues. He did a great job working with insurance to ensure that everything was taken care of by insurance and that all work would be covered and paid for. The did a roof and siding replacement. Everything was scheduled quickly and the roof was repaired within a week. After all questions were resolved with the siding, they immediately came out and replaced the siding. We found a sample house on the website and asked for that roof and siding. They were able to match it exactly. We have received tons of compliments on the work that was done as well as the look of the house. We also worked with Sarah and she is outstanding as the Project Manager. She made sure that that all payments were made by insurance as well as explaining the entire process.We are so incredibly happy with Castle that we have recommended them to our neighbors. We also anticipate having additional work done by them. We are so happy that our insurance agent recommended them. We couldn't have asked for anyone better.Greg Soohov
Aaron Fortenbery
2024-03
We had an absolutely amazing experience with castle exteriors. They did an amazing job replacing our old worn out roof. Trevin was the sales associate we dealt with and was very polite, honest and trustworthy. Highly recommend you call and ask for that guy.
Paul Zimmerman
2024-02
As a new home owner you want to know what your getting into, working With Andy to know if my new home had any hail damage to the roof was a big priority. He was very professional and responded almost immediately. Very polite and courteous and listened to what I wanted and nailed it. Definitely would recommend this company and working with Andy in the Central Illinois area.
Jeannie
2024-04
Castle Contracting is an awesome company to work with! They will keep you informed every step of the way and are focused on understanding and following through on each customers unique design ideas for their home remodel. I would recommend them for anyone who needs advice or to follow thru on your unique vision.
shane hobson
2024-04
Charles Witt is the man that made it happen for my family! Couldn’t be happier with the diligence and constant communication he offered. If you’re looking for exterior work than Charles is the one to call. He made it so seamless from start to finish! From the first time he did the inspection to the end of the job he told me “I’m going to make it happen” and he did. Absolutely will be using them for ALL my exterior work from now on!
Jeanne Lavin
2024-04
Coordination of planning the project through completion was smooth. Sarah,the ProjectManager is perfect in her knowledge and in keeping customers informed of the progress. Roofing crew was polite, excellent at their trade and courteous in cleanup. I would recommend this company 100%.
Lucas Gaines
2024-03
Working with Castle Exteriors was truly exceptional! Our roof replacement was seamless, and the results exceeded our expectations. Trevin, our sales associate, was a pleasure to work with, professional, honest, and dependable throughout the process. We couldn't be happier with the outcome and highly recommend Castle Exteriors, especially Trevin, for their outstanding service!
Pete Deridder
2024-03
The day after a major storm that took shingles off our home, Andrew showed up and had it protected from more incoming storms. He did a great job handling business with the insurance. Highly recommend.
Shawn Irwin
2024-02
Called for an inspection and quote in the Jessamine county area, for my hunting property, the representative Trevin came out and was very professional. He took his time and explained what all was needed in general terms and what was not needed. He made it simple and easy to understand, if every contractor representative acted the way he did contractors would have a better reputation.
Matthew Percefull
2024-02
I worked with Andrew Maddox when he evaluated my mother's falling gutter. He was quick to find time to inspect what needed done and was able to fix it at a reasonable price. I would highly recommend castle exteriors and if in the central Illinois area working with Andrew Maddox.
Edie Zipse
2024-03
Thank you Castle Roofing for helping make this process smooth and stress-free! Jules Zipse was very responsive, got back to me quickly, and was knowledgeable in her field. She recommended the right product that worked for my home and saved me money! Will definitely recommend to my friends and family.
Darlene Schultz
2024-03
I recently had a neighbor's house fire do damage to my home... I called Andy for help and he was super amazing and helped me navigate my way through dealing with two different insurance companies and getting my home fixed in a timely fashion. I don't know what I would have done without him! I will absolutely recommend him to friends and family needing help with their home.
Brodee G
2024-02
Andy was very professional, knowledgeable and very friendly during the inspection process. He was very helpful in the different depths and widths of gutters and how much water they hold and push out. I definitely recommend him to anyone and everyone.
Pat Reynolds
2024-03
My husband has worked with Andy before and it was a great experience. All together great guy to have around. My husband thought he was pretty funny too. Andy still did a great job though and he communicates really well.
brandon walsh
2024-03
Inspections require dedication and attention to detail and that’s just what Andy provided. It was nice to see somebody with an amazing work ethic and to have someone so personable! Quick and efficient with his work, I look forward to future endeavors with him hard at work.
anthony gluff
2024-03
From start to finish, simply the best contractor I’ve ever worked with.Specifically Brad, Brad has been top notch, followed through, and lived up to all expectations.Can’t say enough good things about this company.
Dusti Slightom
2024-03
I just want to give a shout out to Andrew Maddox, he has been going above and beyond to recruit business and help build the reputation and integrity of Castle Exteriors! Keep up the great work! We will be reaching out for future needs!!!
Crystal Whited
2024-03
I was visiting my son, and Andy happened to be there, anyway long story short I mentioned to my son that we were thinking about getting quotes for siding. Andy spoke up and told me about his company he works for and spoke very highly of them...I was impressed with Andy's professionalism, however we are not quite ready for the job, I look forward to seeing his job performance.Thank youCrystal Whited
Pat Reynolds
2024-03
I've worked with Andy before and he's absolutely awesome. It's always reasuring to have someone with such a good sense of humor on the jobsite. 5 Stars! Will work with him again!
Mikel Ernst
2024-02
Worked with Andy in Central Illinois who came to inspect and quote my roof replacement. He was on time and very thorough with his inspection of my current roof and explaining options for replacement. I would be happy to work with him and the Castle Exteriors team anytime I need exterior work!
Ean King
2024-03
Trevin Smith was able to help me get my roof updated in little to no time. He was the best associate we could’ve asked for!
Katherine Rawlings
2024-03
Trevin Smith was amazing, best associate that helped with questions we had on a new roof! Definitely very polite! Ask for Trevin for your roofing needs.
Jorgan Perez
2024-03
Trevin Smith was the best associate I’ve ever had. Very polite and respectful. His knowledge of what he was doing was outstanding and helped me get a new roof that I deserved. Thank you so much Trevin
Michael Creech
2024-03
Had an amazing time working with Andy, was very thorough while running through the inspection process. He made sure I knew what I was looking at and helped point out some gutter issues I didn't realize I had.
Dakota Schmeiderer
2024-03
Castle exteriors was so pleasant to work with, they were very quick to respond, Andy came out and did a full inspection and helped us out along the entire claims process. These guys were great to work work.
Ursala Link
2024-03
Andy Maddox has been great to work with. His responses are prompt and he makes the entire process painless. Looking for a good roofing/siding experience? Call Andy at Castle!
Jared Hazel
2024-03
Had these guys come give me a quote, super friendly and knowledgeable staff! The sales rep, Trevin and his crew, were extremely professional I would definitely recommend their work!!
Justus Johanson
2024-03
Worked with Andy M. On getting a new roof for my home this last summer. Castle exterior was great and easy to work with. Crew was in and out in no time with quality work.
T I
2024-03
We inquired about an inspection and needed replacement for storm damage, Trevin S was very professional, knowledgeable, and courteous. Very pleased with all aspects of working with Castle Exteriors.
Monday | 7 AM-6 PM |
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Tuesday | 7 AM-6 PM |
Wednesday | 7 AM-6 PM |
Thursday | 7 AM-6 PM |
Friday | 7 AM-6 PM |
Saturday | Closed |
Sunday | Closed |
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