4.4 (50)
5441 Forest Hills Ct, Loves Park, IL 61111
(815) 214-9390
rockford-siding.com
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Robert Peterson
2023-12
It's not fair to give them 1 star, they did $25K of work in 2 separate jobs. They replaced some large windows and did a great job on them. 5 stars.BUT they also did a small siding job and effed it up badly. 4 dormers and a bay window. Some siding pieces are coming loose and falling off. I've called several times to be told "Cory's on the other line and will call you back" but Cory never calls.Can anyone recommend a good siding company willing to fix these guy's mistakes?
Marcus Johnson
2024-03
I have known the owner for over 2 years now. He is consistently growing and innovating to give his customers the best experience. Hats off to the Team at Rockford Siding and Windows!
Sheryl Morris
2023-11
We needed a new roof and they did a great job. Done in one day and cleanup afterwards was great. Added gutter guards also. We had all our windows replaced previously except for the bay window, they did that as well and everything looks great. I would definitely recommend Rockford Siding and Windows, great people to work with.Services: Gutter repairs, Window installation, Roof installation
Bonnie Coleman
2022-05
We bought 2 triple paned windows to replace the drafty ones in our children's bedrooms. After the initial installation we have had them come out, not once, not twice, but 3 separate times to fix gapping issues. The last time was for a draft that you could see the gap it was coming through in the window. Today, after 2 nights of a room so freezing cold I wouldn't allow my son to sleep in his room, we pulled the trim off the window to see what the heck the problem is. You can see outside above the top of the window!!! Absolutely disgusted that, knowing this was a child's room and coming back to our house multiple times and even with the initial installation, no one spotted this extreme issue?! How can they possibly sleep at night with such horrible craftsmanship. I am absolutely livid and I wouldn't let them set foot in my home again if THEY paid ME.
Geri Fields
2023-11
I was treated like like a VIP from the 1st phone call to the office to the completion of my project. Rockford siding delivered what was promised and on time. The installation crew was one of the best I have ever had in any renovation project undertaken. I would highly recommend Rockford Siding.
Patti Taylor
2023-06
Our home had the original lap siding in it from the 70’s. We called Rockford Siding for an estimate from a recommendation of a family member. We sought out 3 estimates 2 were close and the third was way out of the park. We ultimately chose to go with Rockford siding for a few reasons. First of all our initial appointment our salesperson had our home uploaded in a virtual software that could show us different colors and styles. Next, we didn’t feel high pressured. Our questions were answered in a very timely manner. Larger samples were supplied to us for a final decision. Our siding project started on the day that was agreed upon. The crew that did the work knocked it out in 3 days. Not only did we go with siding we replaced the soffits and gutters and couldn’t be more happy with the results! It’s nice to walk around our home and not see “work”! Our home looks Beautiful.Service: Gutter installation
Barbara Krehl
2023-10
They not only did a great job with the roof and siding at my house, they also worked the insurance company over several months through issues with an unresponsive claims agent. They also cleaned up the job site very nicely when done. Highly recommend!
Mike Land
2023-09
I had all my windows replaced during the pandemic. Turns out that one window was not quite sealed all the way around on the outside. I didn't find out until over a year later. I called and they were kind enough to send someone out of finish sealing the window even after all that time. Would definitely use these guys again.Service: Window installation
Megan Kniffen
2023-05
We had a siding glass door installed and they did a great job on explaining options and taking their time. Great job on customer service as there were a few things that needed adjusting, but got it done in a timely manner. Very easy to work with. Looking forward to working with on our next home improvement project.
Bob Mullins
2024-01
Excellent job!! I will use Rockford Siding every time for window and siding needs!
G Deuth
2024-03
Excellent job with complete professionalism.We would recommend them again.
Jo *
2023-05
Overall not impressed. Hired them to do roof, gutters and siding in September 2021. Had issues with all three projects, more than I can count on both hands. The only person who had pride in what he was doing was my sales rep whom I now understand no longer works there. Because of how some installation items were not done as well as they should have been, I feel that some of the workers were careless or inexperienced in some of the work they did.ROOF was done 3rd week of September; I found out by checking myself during last week of November that no required permit was obtained by them and that they subcontracted out for the roof installation; never had the inspection done following installation; my understanding now is Rockford Siding subcontracts their roofing jobs; they never advised me or stated in their estimate or contract they use subcontractors.SIDING installed mid October with several issues, such as when ripping off old siding they ripped out water spigot causing my basement room to flood and the worker who did it never even was courteous enough to come to me and apologize; they hung exterior light fixtures back on but the pair wasn’t level as one was about 5 inches lower than the other and I had to make them come back to redo; all exterior lights were marked as to location to avoid confusion but I just happened to go outside when guy was going to put the front light which was different at the back door; saw worker standing on my outdoor A/C unit working when their ladder was not more than 12 feet away; outside cables were disconnected from soffit for installation of siding but not reconnected to the soffit when job was done; did not reseal or caulk around A/C cables leading into house after removing old seal; one new vinyl window strip was installed that curved inward instead of even and flush with window like prior strip had been; caulking in areas was sloppy in spots, especially around the door frames at eye level that does not look very professional.GUTTERS were problematic as only half of the house was done last week of October; they had to come back a few weeks later because they did not have all the materials they should have had the first time as far as downspouts and enough crewmen to do the job when they first came out; four downspout extensions were installed and no two were the same length which looked ridiculous and needed replacing for some uniformity; the rest of gutter work was done mid November; have had them come back a few times due to leaks but they haven’t got it right yet.Although many issues for fixing what I call “careless” problems were taken care of within a week or two of my notifying the company and/or my sales rep, a few of the issues for all three of my projects are still outstanding and here it is April 2022. When first hired, the owner did communicate with me on questions I had, but it seems like when problems came up with unresolved installation issues and/or poor workmanship it appeared to me he did not want to communicate which is causing me to seek professional assistance to bring these things to a close.I have not, and will not ever, recommend this company to anyone for any type of work. I feel that if you want your work done right the first time to avoid multiple callbacks you should look to other companies.Amending now in October 2022 to add that it seems like once the company gets final agreed payment they really don't seem to care much about taking care of final questions and providing all paperwork that was promised and that I would be legally entitled to receive. I get the impression that the right hand doesn't know what the left hand is doing there anymore. Such a shame.Services: Gutter installation, Roof installation
Wayne Potts
2022-05
Installed my vinyl siding on my house and it looks fantastic. The crew Patrick, George and Jake were very polite and handled themselves very professionally. Did a good job cleaning up the mess when complete. Kudos to this crew and company. I would recommend them if you need a job done right.
Steve Mattox
2023-06
Where to start.....To many issues to list hereBut in a nut shell,Owner Mark is not concerned about the workmenship his crews provide customer's.Mark only cares about making the sale and signing contracts and will say and not stand behind his word as a man his only concern is getting paid at any price and to get paid through his preferred finance company is a perfect scam .Im being forced to pay for my job even though i never signed off the job.STAY AWAY FROM ROCKFORD SIDING AND WINDOWSService: Window installation
sam lucchese
2023-09
After months being told they were picking up the material and start the job and many called text and emails . They won't even compleate the job.Stay away from this scam
Tim Reeverts
2023-12
The service and professionalism of the sales and office staff was amazing highly recommend
David Dahl
2023-07
Tim R. was an attentive salesman; the installer of the gutter system was thorough and diligent. Very pleased with the company's serviceService: Gutter installation
Steve Saddler
2023-07
Rockford siding and windows had new gutters and downspouts installed on my garage top quality work very professional highly recommended.Service: Gutter installation
Kenneth Storck
2023-12
Dependable, professional, personal...trustworthy...good follow up on work that is done.Services: Roof repair for storm & wind damage, Gutter installation, Skylight installation, Roof installation
Carlton BLUNT
2024-04
good job excellent follow up
Mark Kuhlmeier
2023-05
RSW was a big help working with Allstate ins. to get claim payout for new roof shingles after wind damageServices: Roof repair for storm & wind damage, Roof installation, Roof damage repair
roger gann
2023-07
i am very satisfied with their service, they did an excellent job from the beginning to the end.Services: Roof repair for storm & wind damage, Roof installation
Nathan Beery
2023-05
They made it so easy. Financing approved in less than 60 seconds and the price was very competitive.Service: Window installation
Colin Schindler
2024-01
These guys were friendly, courteous, and fair! Love my new windows!
Traveler
2023-10
Very attentive to details - look and work great!
Ralph Mausehund
2023-05
Thy where on time and very good job for me I give them a 5 star for there workService: Gutter installation
brant hulsebus (Brantdc1)
2022-05
Had issues with water in basement. Helped repair siding and re route gutters. No more water issuesServices: Gutter repairs, Gutter installation
Randall Mattingly
2023-06
Very professional, I didn't have to worry about a thing.Services: Gutter installation, Roof damage repair
nicholle renwick
2023-06
did a great job installing the window and removing the old windowService: Window installation
Andrea Vander Kooi
2023-10
The owner was very responsive and helpful.Service: Roof damage repair
Monday | 8 AM-5 PM |
---|---|
Tuesday | 8 AM-5 PM |
Wednesday | 8 AM-5 PM |
Thursday | 8 AM-5 PM |
Friday | 8 AM-5 PM |
Saturday | 8 AM-12 PM |
Sunday | Closed |
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