Rex Vault Service Inc

4.8 (73)

807 E Jourdan St, Newton, IL 62448
(618) 783-2416
rexvault.com

Claimed
Septic system service
Concrete contractor
Concrete product supplier
Sewage disposal service

Service options

  • Onsite services

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Andy Brenton

2024-05

Our previous septic service company left much to be desired, prompting us to search for a more reliable provider. Upon a friend's recommendation, we contacted Rex Vault. From the initial scheduling to the on-site inspection, every interaction with Rex Vault has been a pleasure.The technician, Nick, deserves special recognition for his outstanding service. His professionalism and expertise were evident throughout the process. Nick patiently addressed all our questions, providing clear and insightful explanations that instilled confidence in his abilities. His commitment to customer satisfaction truly shone through.After our frustrating experiences with the previous company, Rex Vault's exceptional service has been a breath of fresh air. They have earned our trust and loyalty as a valued long-term partner for our septic system needs. We wholeheartedly recommend Rex Vault to anyone seeking a reliable, customer-centric service provider.

Dawson Ervin

2024-03

I made a few call pricing out some stuff and the team there is fantastic to work with. Very professional and quick to respond any questions or issues you would have. Glad to have them has a local business! Shop local, spend local!

Ginny Urbanek

2024-03

Nick, has maintained my septic at different times. He has & still shows to be very receptive to my questions or concerns. Especially as I've had today.Also thank you to Rex Vault's receptionist for understanding the importance of my issues when i called. I was given a higher level of understanding & a quicker service response time!Thank you all!Ginny Urbanek

Chelsea Glosser

2024-05

Rex Vault was super easy to work with! The employees were knowledgeable and kind. Quick to respond to calls / services.

Michele Myerscough (lazerbeam)

2024-04

We LOVE Rex Vault . Everyone is polite, helpful, and work hard to make this business great . The guys who go on calls work hard to fix any problem and keep our equipment working smoothly . We wont use anyone else. Thank you Rex Vault .

Susan Haussy

2024-03

Nick your technician did a great job resolving our problem. It was nice to meet him. He was very polite. Thank you!

Whitney Hoyt

2023-12

Exceptional customer service! Rex Vault went above and beyond to address my needs. Highly recommended for their outstanding service. 5/5 stars!

Jennifer Daugherty

2024-04

Nick was very knowledgeable and polite. He got the job done in a timely manner.

Benjamin Marks

2023-11

Nick came out to install our septic system. He was prompt, respectful, and took time to explain the process. Pricing was fair and good customer service.

Real American

2023-11

Very nice people to work with. Tracie from service was extremely helpful and saved me hundreds of dollars. I was ready to buy a 650 dollar aerator that I thought went bad on my norweco septic system. Tracie listened to my problem and suggested I try a few things before making the purchase. Found out it was a easy fix.The cord was damged. Most people wouldn't put that effort in helping someone but Tracie took the time. Thanks Again.

M C

2024-04

Nick V. Did an awesome job today. He was very knowledgeable and was very friendly.

Tommy Duraso

2024-05

Order came in today. Got what I ordered. Just a small shipping delay but was contacted several times by the folks from Rex Vault for updates. Thanks

Jane Hedrick

2024-02

Nick represents your company great. He was very professional and took time to answer my questions. Thanks

Landon Larrance

2024-02

Great service! Young man by the name of Nick was very personable, informative, and helpful! 👍🏼

richard myers

2024-01

Great service. Quick to respond. Staff is always friendly and willing to help out!

Snooks Malone

2024-02

Service tech was Nick, supper friendly and willing to explain what he was doing and why.

Donna Fox

2024-02

Just had septic tank maintenance service done again. Thank you Nick! Professional and caring!

guy rumler

2023-09

The attention to our septic issues was excellent. The repair woman was cordial, knowledgeable and answered all our questions and went above and beyond. We are very pleased with the service we received today.Service: Sewer repair

Santa Claus

2023-05

We have an annual contract with Rex Vault Service. They check and service our cavitette system twice yearly and provide repair and pumping services when needed. They are great and their prices are very reasonable. Perry is a great guy and always takes the time to explain any problems we are having. I highly recommend this company. I guess I should mention that I was a department head in a municipality where I was in charge of water distribution and wastewater collection. I know quality work when I see it.Service: Outdoor plumbing system repair

monica vangilder

2023-05

…More

Alexandria Yanders

2023-05

Super nice and always friendly to deal with! They always give us advise to keep our system running great. Always keeping us up to date about when a technician is scheduled to come out

andrew brown

2023-05

They took care of our septic system that had the alarm going off, they came and fixed the electric issue and made sure our pump was running fine. They were prompt, professional, and very helpful!

Gary Mcginnis

2024-01

Great service. Would recommend to everyone.

Julie Vipond

2023-05

Worked with Rex Vault after purchasing a property. We had to apply to the EPA and work with the county health dept. Rex Vault worked directly with the health department and made sure all the paperwork to the EPA was completed and filed properly. They gave excellent service and made sure everything was to my satisfaction. They did a wonderful job. -- J. Vipond, Jewett, ILServices: Septic system installation, Sewer repair

Joey Paul

2023-07

Very friendly and knowledgeable about the product and whether they had it in stock and shipping. It was shipped the next day and received on time. Thanks

lance beiler

2020-05

Rex Vault Service has excellent quality products, excellent service including the aeration system techs and delivery guys, and great pricing their products. I enjoy working with all you guys, as well as the ladies in the office. Keep it up, and thanks for making my life and the life of my customers easier!

Tederick James

2023-05

Esther did an EXCELLENT JOB!!! She explained everything she was doing and answered all my questions that I ask her. Will definitely call u all again!!!Service: Sewer repair

Tiffany Brimberry

2021-05

Rex vault was super nice, Lucas is awesome and very friendly, all the guys that replaced our septic tank where awesome and worked very hard! Also to add they were the cheapest around! Definitely recommend 100%Service: Septic system installation

jeff barnes

2023-09

Good people from my experience. Had my system 2years no problems. EDIT… after almost 5 years system works flawlessly. Service is still exceptional.

Shane Howard

2023-05

Great business, always willing to help out,helped me out when I had a chamber blockage in my tank, highly recommendServices: Septic system installation, Sewer repair

Opening Hours

Monday 7 AM-5 PM
Tuesday 7 AM-5 PM
Wednesday 7 AM-5 PM
Thursday 7 AM-5 PM
Friday 7 AM-5 PM
Saturday Closed
Sunday Closed

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