4.7 (286)
3466 Colony Bay Dr, Rockford, IL 61109
(779) 368-0256
bufalocontracting.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
L A
2023-12
It was late in the season just as temperatures were starting to drop and they got us scheduled. Full house roof stripped and replaced with ridge vent and sky light windows. The crew did a great job and cleaned up everything afterwards. We also had the gutter guard installed a few days later. We are very happy with the experience. Would highly recommend to anyone who needs repairs or just an upgrade.
Eileen Considine
2023-11
Thank you Shawn and crew for making sure we were happy with all the hail damage replacements. New roof, gutters, siding, doors, and Shed trim. Shawn was so good working with us and helped us decide on the siding color. We went outside our normal neutral color picks and absolutely loved the new color. He sat at our kitchen table time after time explaining everything to us and we trusted him and are very happy with everything. Thank you
SHERRY NORBERG
2023-10
During some of my family's worst moments from storms, Jason came to assess damage and quickly got to work to repair our roof. We are so confident in the quality Bufalo Contracting provides to their customers, that we never wasted anytime on get comparable quotes. The entire roof was replaced in one day. From start to finish, it's a no brainier. Thanks Jason!Services: Gutter repairs, Roof repair for storm & wind damage, Roof inspection, Roof repair, Roof installation
Mathnut
2024-04
Bufalo did a great job directing the roof and siding replacement on my home. Shawn Hoffman was a pleasure to work with. His communication skills were superb as he regularly sat down with me to explain the status and next steps.
Kim West
2023-10
My new roof looks amazing! We worked with Damon Carley. He was very professional, responsive and went above and beyond! Everything was handled in a timely fashion. We had a great experience with Bufalo Contracting and their team!Services: Roof repair for storm & wind damage, Roof inspection, Roof repair, Roof installation
Brian Cox
2024-04
I had the pleasure of working with Brandi at Bufalo Contracting after a tree fell on my garage, doing considerable damage. Brandi was very responsive during the project and did not hesitate to go out of her way to make things as convenient as possible for me. Brandi is very knowledgeable and really made the whole process easy. She worked directly with the insurance company which was an added bonus. Bufalo repaired the damaged garage, replaced the shingles on the entire roof, installed new gutters and downspouts, and replaced siding on one side of the house. The workmanship was immaculate. I was very pleased with how everything turned out. I definitely recommend contacting Bufalo Contracting (and Brandi) for roofing, siding and storm restoration. Thanks Bufalo!
Corbin & Tatiana Bach
2023-12
Rob was excellent!! He was on time honest, and communicated with us throughout the entire project. The crew was fantastic as well. We ordered all new gutters and downspouts and they installed them quickly and correctly. We were also very impressed with the quality and look of the product. We will definitely be using Rob and his team for any other projects in the future!!! Thanks again!!
Aaron Warren
2024-02
Can not recommend Bufalo enough. Chip walked us through the process of getting our roof, and interior damage, looked at, then sent to our insurance. Every step of the way was simple and no hassles. The roofing crew was amazing, our roof was torn off and replaced in a little more than half a day. They did an excellent job cleaning up after as well. Other than the new roof, you wouldn't have known they were there. Thanks again!
William Tierney
2024-01
We have had a wonderful experience using Bufalo Contracting to repair storm damage to our house. Shawn Hoffman, our project manager did an excellent job of keeping us informed every step of the way. He truly cares about his customers. i would leave a 6 star review if i could.
Larry Sarver
2023-11
We went with Bufalo to replace our storm damaged roof based on reputation and we were not disappointed. We worked with Chip Limburgh and he was professional, courteous and patiently walked us through the process as we had never had a homeowners claim before. We did have some miscommunication, but Chip and Bufalo were more than fair in resolving the issue. We would recommend them for workmanship and integrity.
Kathy Disbrow
2024-01
I started working with another contractor in April of 2023 after my home had been damaged by hail. The person handling my claim was horrific. After 4 months of not being able to get resolution from the initial contractor I reached out to Bufalo. I was assigned Shaun B. as my contact. He came out immediately and took total charge of this situation. He started working with my insurance company to get things resolved and did so in less than a couple weeks. Shaun was very responsive, and my house finally had a new roof and siding! I will recommend Shaun and Bufalo to anyone that I can! GREAT PERSON and GREAT Company!!!
Wayne Mitchell
2023-11
We chose this company due to its reputation. They strive on excellence and achieve it. The process with Rich was seamless. The quality and care was second to none. We highly recommend a quality contractor like Bufalo. Going with one of many of the storm chasers was not an option for us. We wanted the best and Bufalo earns that 5 star. No nails laying around and quality workmanship.Wayne Mitchell Roscoe, Il
Sammie Ann
2024-04
We had our roof/gutters replaced due to Mother Nature. From the 1st time I contacted Rob Ebany the process was seamless. Glad I took my friends suggestion and used them!
Gail Pauletto
2023-11
We are exceptionally happy with our roofing experience with Bufalo Contracting. Rich, our project manager was professional, honest, and customer focused. He worked with us and listened to all our needs and requests. The installation crew was quick, thorough, and cleaned up everything! We definitely will call Rich again!Service: Roof repair for storm & wind damage
James Rush
2024-02
Working with Rob and Bufalo was painless. We were working with another contractor before we reached out to Bufalo because we thought some things weren't right. Our insurance was going to cover the roof and siding, but this contractor was telling us we were going to have to pay for things out of pocket because the siding was only going to be enough to get one side of the house done and we would try to have to "match" the siding. I contacted Bufalo and Rob came out and you could tell right away that he knew his stuff. We were able to get our entire roof completed with a new skylight, our whole house was updated with new siding, new gutters and garage doors. The crews were always on time and cleaned up after the job was completed. If you are looking for a contractor to trust, I would call Bufalo!
Debra Keith
2023-11
Damon was great to work with. All information and pricing were upfront and accurate. The install crew was efficient and professional. Work done was roof tear off and replacement, installation of a ridge vent and skylight. My insurance company was familiar with Bufalo and Damon and fully supported my choice.
Tom Pozzi
2023-10
Chip was excellent in handling our roof claim. He was very thorough, personal & professional. His response time & follow up was outstanding. The roofing & gutter crews were on time & efficient cleanup was great. We are very happy we chose Bufalo.Services: Gutter repairs, Roof repair for storm & wind damage
Debbie B
2023-10
Shawn Hoffman was AWESOME!! He sat down with us and went over everything.Answered my many questions. He was here when he said he would be here.We had 3 roofs replaced due to hail and wind damage. If we had a time line problem he always called to keep us informed as to what was going on. We would definitely go through Bufalo and ask for Shawn every time. Love this company and Love Shawn. We never met Shawn before this so this is a true review.
Matt Greenfield
2024-03
Contacted them to fix our house after we had a fire.A few no call no shows later and finally just simply never getting back to us, we had to go with another contractor.Work was in the planning phase for 6 weeks with nothing to show for it.
Karla Clark
2023-10
We had a great experience with Bufalo replacing our roof and gutters. Chip Limberg is the BEST! He is friendly and professional and knows how to reassure homeowners during stressful times. The crew was respectful and hardworking—they worked until dark to get the job done! Chip provided great communication and checked in periodically to make sure things were going smoothly. We highly recommend Bufalo. You won’t be disappointed! —Scott and KarlaServices: Gutter repairs, Roof repair for storm & wind damage
KERRY FLYNN
2024-01
Shaun Bouback was a professional from the first time he came to my house. He listened to my issues and then we both went on the roof. He told me what he was going to have his crew work on and what was getting replaced. Since I had a leaking issue, he made sure to get the job done in a timely manner. Shaun is an asset to Bufalo. Thanks
Tauna Endecott
2023-10
My husband and I are beyond pleased with our new roof and gutters. Shawn Hoffman was exceptional as our project manager- responsive, patient and present for any issues that came up. To be honest Shawn restored our faith in construction companies With upfront explanations of cost and is the reason we chose Bufalo to complete our roof. He handled all insurance claim paperwork and explained everything in detail to us. Our Roof and gutters turned out beautiful we were very impressed with Shawn and Bufalo.Services: Gutter repairs, Roof repair for storm & wind damage, Roof inspection, Roof installation
Julie Jamison
2023-11
It was a pleasure working with Chip at Bufalo. He explained everything very clearly and we love our new roof. Chip followed up to make sure the crew did their job and cleaned up after finishing replacing the roof. It's great to work with a company that is so conscientious and professional, as well as friendly and accountable.Julie and Jeff Jamison
Joani Linthakhanh
2023-07
We dealt with Rich and he was awesome. This company was very professional and the crew that came was very respectful and courteous as well. They even moved the plants that I forgot to move away from the house and also cleaned up after the job was done. I would TOTALLY recommend BUFALO to anyone.Service: Roof installation
Bill Patterson
2023-12
The spring storm, damaged our roof and caused leaking in the kitchen. For several years, we’ve been needing to replace our siding. We contacted Rich at Bufalo contracting. He met with us several times as we talked about the roof, gutters, facia board, soffits, and siding. He helped us think through the process. For instance, getting new exterior lights was a big help. Summer is a busy time for contractors and a major storm makes it even more busy. We appreciated Rich’s communication and input.
Sazi1 Z
2023-09
My new roof looks amazing!I have used Buffalo several times for my roofing repairs. Once for entire roof replacement and for the latest was for a partial roof replacement. I had a huge branch that went through my roof in three places. Concerned about the state of my roof, I contacted Rob, he was assuring he would be there to take a look. Rob also took time to be there when the insurance adjuster came to inspect the roof.It is this peace of mind that is hard to find in companies today. Everyone is so rushed no one takes the time to answer questions and be there for inspections.I appreciate not only the personal touch but my roof was finished in a timely manner. The crew all handled themselves in a professional manner being respectful of my property.No surprises, job done right! That's why I will only call Bufalo for my roofing needs and it's why I suggest them to family and friends.Thank -you Buffalo!
Drake Nickels
2023-10
I got my inspection before working with Bufalo, but after calling I worked with Chip and from initially talking to him to roof completion was only a few weeks. His crew did great work- completed the whole thing in one day and it looks amazing. Chip was really helpful throughout the process and was always available if anything was needed.Service: Roof repair for storm & wind damage
Marty Mcnally
2023-09
Shawn Hoffman is amazing! He was our Bufalo representative. He made sure the hail damage we had was repaired in a timely matter, with professionalism. He is very knowledgeable and makes you feel comfortable with the whole process. Shawn, really cares and goes above and beyond making sure all of our concerns were addressed and resolved to our satisfaction. Buffalo Contracting did an awesome job on our insurance claim.. I HIGHLY recommend them, and Shawn Hoffman is a great asset to their company!!!
Jesse Maberry
2023-10
My roof job was small, a garage roof damaged by hail in the Oregon area. Shawn was very professional and kept me aware of the scheduling progress on a regular basis. The working crew who did the tear off and replacement were very competent and well organized. No one was standing around waiting to be told what to do. Even though my job was small, I felt like I was treated to the same service that I would expect if the roof job would have been a whole house job. Verry Pleased.Service: Roof repair for storm & wind damage
Monica Primm
2023-11
Top Notch Customer Service:Chip Limberg came out to take a look at our roof damage. Chip gave a very honest opinion, however, our insurance company was not the easiest to work with and we felt that Chip went above and beyond with providing us with suggestions on how to deal with our insurance company. We were not able to work with Bufalo this time around, but we for sure will in the future.
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