4.5 (43)
11180 Old River Rd, Rockton, IL 61072
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jason Engleson
2023-12
We recently purchased our home in this June of 2023. I called Homestead to have them come out to make sure our wood fireplace was in good working condition prior to lighting it up for the first time, and to give me pointers as this is our first fireplace. Cody and his co-worker Dylan were absolutely fantastic in making sure everything was working, and helping me with my questions to make sure I am comfortable and confident in working it. They got up on roof to make sure everything was good there also, when Cody came back in, he even said he found a piece of red felt where Santa must have left on the chimney! Again, cant speak highly enough of these guys! I highly recommend them for work and advice! Super glad I called this company! Will be calling next year as well prior to the Winter of 2024 for service and possible cleaning!
Sharon Edwards
2023-12
Cody and Dylan came over on time and got straight to work. Cody stated the chimney was pretty dirty (he was right & had been a few years since cleaning🤦🏼♀️), but it would be no problem. They took the time to lay plenty of drop cloths down to protect the area from soot & dirt and even covered the vacuum so the soot wouldn’t fly in the air from the vacuum. When I asked him about the vent thingy, he took the time to explain the outside vent to me and how it worked and reason to use it. While doing this, he found it was stuck and repaired it. He also noticed when coming inside that my gutter was dripping water onto the front stoop and offered to attempt to stop the drip. He climbed up his ladder and used silicone caulk to stop the drip that was causing dangerous ice buildup on the stoop right outside my front door. Talk about going above and beyond… These guys know how to run a business!! I’ll always be calling them for all my chimney work!! I appreciate their willingness and kindness. They also gave us “a piece of Santa” for my daughter that has Autism and still believes… Way to go guys!! 🌟😁
Eliud Beltran
2023-10
They were obvious cracks in the fire place bricks,yet they told me it was in good working order also all creosote and ashes are still in the chimney,look at the pictures
Linda Lundquist
2023-05
Really pleased with how quick and efficient Cody and Dylan were. They were so careful in keeping our living space protected as they cleaned the chimney and fireplace. Very reasonably priced. Will definitely contact them again. Highly recommend.Services: Stove & fireplace cleaning, Chimney inspections, Chimney cleaning
Tiffany Miller
2023-05
Cody and Dylan from Homestead Chimney Doctor were so amazing during our chimney check. Not only are they knowledgeable, kind, and professional, but they know how to connect with their customers. Our daughter was home with us during the inspection, and when they came down from checking the chimney, they found a piece of Santa's suit to give her. When I tell you that they made her day and got her hyped-up for Christmas, I'm not kidding. This kid hasn't stopped talking about it since they left. We are now wrapping up this piece of Santa's suit to leave out with his milk and cookies so Mrs. Klaus can sew it back on for him.They were fast, efficient and answered every question we had. They even asked if they could give our dog a bone before they left. Cody and Dylan made super fans out of us today. 10/10 would recommend and use again.Services: Chimney inspections, Chimney repair & restoration, Chimney cleaning
Anna Little
2022-05
Whenever I've had my fireplace serviced, it has always felt like a family member visiting. The professionalism and kindness is very impressive. This last time they came out, I only needed my pilot lit. They did it for me and ever so patiently showed me how to do it myself if it ever goes out again, and they didn't even charge me for the visit. This family business is not just in it to make a lot of money. Like most commercial businesses. The homey, small town feel will charm you. I highly recommend them!
nate mcdonald
2023-11
Very professional, very kind, on time, knew what they were doing and gave advice and answered all questions. Got the job done quick with no mess.I will use them every season. This is the 3rd time that I’ve have used their services and I couldn’t ask for more, great job every time. Be prepared if you’re a Minnesota Vikings fan, because he is a Chicago Bears fan and will dish out some friendly competitive jokes all in fun conversation. Seriously though they are all around great people, top notch service, and know what they are doing.Services: Stove & fireplace cleaning, Fire prevention, Chimney inspections, Downdraft repair, Chimney repair & restoration, Chimney flue cleaning, Chimney cleaning
Donny G
2019-05
Dan and Cody were respectful and professional. Have two labs and they can be very friendly but they took it in stride. Even had treats on hand for them! Taped everything off and did a wonderful job cleaning and inspecting my chimney. Did some free caulk work which was very nice. Am recommending them personally to a couple friends who need sweeping as well. Great father and son operation.
Leslie Deinhammer
2020-05
Searched for a new chimney service after ours retired. Saw the positive reviews on Homestead Chimney Doctor and did Dan and Cody surpass those reviews! I was impressed by our first interaction on the phone! They were not only professional, they exceed expectations and were so very pleasant. I will be recommending them to all of my neighbors.
Emily Warner
2020-05
I highly recommend Homestead Chimney Doctor to everyone! I called to get a second opinion on the inspection we got from a different company. The first company wanted over $400 dollars to fix our fireplace to make it safe to use. Not only did Dan come out the next day but he said our fireplace is safe to use and does not need $400 dollars in repairs. They are very kind and professional! We are so thankful we found them and will be using them for all of our fireplace needs in the future!
Jordan Chance
2021-05
Super nice and professional. Good rates and efficient working on our fireplace. But, the reason I was compelled to leave the review is because as he left he gave me a small red piece of cloth and said I found this in the chimney, might belong to Santa. 😉 Since he noticed I have small children and knew this would make their day (and it did!). That is next level customer service in my opinion. Well done! Will be recommending to everyone!
Jesse Perez
2023-05
This is not my 1st time using the guys to service my chimney.They were out in no time to help me with the numerous issues i had with my chimney. I would recommend these guys over anyone else in the area. Cant beat the quality of work for the price. Thanks guys for all your help see you next time.Services: Chimney inspections, Rain cap installation
Mitch Juhl
2022-05
These guys came out at the end of 2019 to do an estimate. I called numerous times throughout 2020 to get the liner installed. The owner was too busy doing sweeps and would get back to me. I gave it ten months since my last call to them on 11/18/20 and he still hasn’t called. I’ve since called back four times and was told they would call back to schedule something. No response. They apparently don’t need money and don’t value customers. I highly recommend looking for anyone else.
Mike Schneider
2019-05
I called around for pricing. One other provider couldn't service my zip code, another never called me back. I think that worked out for the very best, however, because I couldn't imagine getting any better service for the reasonable price we paid. From the initial phone call, to the heads up call to apologize that they were running just a little behind schedule, to Dan's offer to clean our skylights while he was on our roof, to Cody's providing our kids with a few torn pieces of Santa's red velvet suit that he found while cleaning, Homestead Chimney Doctor far exceeded our chimney maintenance expectations. It's also great to see two generations working together, and that the business's future is in very good hands. We'll have them back to clean our chimney again in the future for sure! Thank you!
Breane Cory
2022-05
The gentleman that came to look at my chimney were so considerate. They worked quickly and neatly. They explained my fireplace (my first one) and even brought a little Christmas spirit for my 8 year old son. I don't want to spoil it, but it was unforgettable. Thank you so much for help with the fireplace and for rekindling my son's belief.
Ali S.
2020-05
We had an unfortunate experience with the "company" who installed our water heater. Long story short our home began to fill with Carbon Monoxide. Our gas was shut off, as the water heater wasn't venting at all. No one I called was available or even returned my calls until I called Dan and Cody they were very kind and after I explained the situation they said they'd come out the very next day! The news wasn't great though and our chimney liner was trashed and installed incorrectly. They went above and beyond to help us and I'd be hard pressed to find two people who are as gracious, altruistic and knowledgeable. These guys are amazing in so many ways I'd give them 10 stars if I could. Look no further for your chimney, fireplace and inspection services they truly are the best people!
Thomas Henry
2020-05
These guys were great! On time, weren't in a rush. I had a lot of dumb questions and they had answers and were very nice people. They brought me some wood, a starter kit including a lighter. Didn't try to up-sell me. I couldn't recommend them higher. Professionals with a sense of humor. Start with Homestead for your fireplace needs.
Ron S
2019-05
They did a great job installing my fireplace stove insert. I can't believe the amount of heat I'm getting from the insert. I use much less wood now. I would highly recommend an insert and have it installed by the Homestead Chimney Doctors.
Leshia Leach
2020-05
Dan and Cody were great, the did a great job on putting a new liner in our chimney along with a new cap. They found traces of santa in the chimney 😉. Highly recommended!!! Great prices!
Sandra Blum
2020-05
Dan and Cody were very friendly and helpful. Their inspection was thorough and I now feel very confident in using my fireplaces. Will definitely use them again! Thanks guys!
laura piotrowski
2023-05
These guys were fantastic!! Did an excellent job and very reasonable. Will definitely recommend them and use them going forward for all our fireplace needs
Kimberly Campbell
2021-05
Used these guys last November and realized I forgot to review, they were awesome came out and throughly inspected plus left me with some resources for taking care of my fireplace. 10/10 would recommend.
Jackie Tullock
2020-05
I'm the 2nd generation of using these guys in the same home. Great work, honest and priced right. Thank you once again, for making our fireplace safe. I'd recommend them to anyone.
Sandy Arnold
2019-05
Called them for a chimney sweep/inspection. Very friendly, professional and came out the day after my phone call. No mess left behind. Will definitely use them again. Thanks for the great service!
Jon Howard
2018-05
Generations 2 and 3 of this family run business came to our home today for an inspection and cleaning of our 30' Chimney. Great guys, very helpful and knowledgeable. Would definitely recommend.
Scott Buchanan
2023-05
Very professional and a reasonable price.Did a great job on cleaning and inspecting my fireplace.I will be using them again and again for years to come.Thanks Cody and Dylan.Services: Chimney inspections, Chimney cleaning
Sara Span
2022-05
Not reliable...promised me a new back plate for 2 years. Didn't bring it again this year. Had leak in chimney and they chalked around shingles instead of chimney. Won't be calling back. Check to see if they are licensed, no license # on receipt.Services: Chimney flue cleaning, Chimney cleaning
Andre Boudreaux
2021-05
they did an incredibly good job on my chimney on top of a 2 story house that was in really bad shape2 guys 2 daysprofessional and courteouswhile it wasnt cheap it was still less than i thought it would be and totally totally worth every pennyi highly highly recommend
Debra Eickman
2020-05
We are very happy with the service we received from Homestead Chimney Doctor. Prompt and thorough service. We feel safe using our fireplace now. Very professional.
Sabrina P.
2023-05
Very fast, kind and professional. Very clean too. Price was perfectly acceptable. I will definitely be using them again.
Monday | 7 AM-9 PM |
---|---|
Tuesday | 7 AM-9 PM |
Wednesday | 7 AM-9 PM |
Thursday | 7 AM-9 PM |
Friday | 7 AM-9 PM |
Saturday | 7 AM-9 PM |
Sunday | Closed |
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