3.7 (23)
825 Village Quarter Rd, West Dundee, IL 60118
(847) 962-2008
abpremodeling.com
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Dustin P
2023-09
The roofer was going to fix some gutter work. They accepted the job, telling me they could do it, then what they needed for parts, and ended up replacing a DIFFERENT gutter. When I asked why they didn't fix my initial problem, they pointed out I didn't have a fascia BUT charged me to repair the fascia in the first place.This was the giveaway that they either knew the entire time they could never repair it or didn't even bother to assess the problem properly. They even asked me to pay an additional $700 for a strip of gutter they ordered that was a mistake if I wanted to keep it. The wrong gutter that was repaired was NOT a $700 piece of material.If you choose to work with this company, keep the text messages and a record of the project plan/contract/quote to keep yourself protected if you need to prove poor process. But I'd suggest you stay away and look elsewhere.
Alexander Alvarez
2019-05
We wanted to get our roof replaced and they were extremely responsive trying to get our business and dealing with the insurance company. As soon as we started the process they stopped responding because they weren't going to get as much money as they would have liked. They left us to deal with the insurance company on our own and we had to find someone else to fix our roof.We finally found another company that will do it for basically half the price. We do not recommend.
carolyn hitterman
2019-05
We Had hail damage to our roof and water damage inside home. They were extremely responsive trying to get our business and dealing with the insurance company. As soon as we started the process they stopped responding because they weren't going to get as much money as they would have liked. They left us to deal with the insurance company on our own and we had to find someone else to Do the work. We even tried to cancel the claim but because the insurance was dealing with them, they wouldn’t allow us to. We couldn’t use insurance claim check because their name was on it also. This appears to be a total scam. If it sounds to good to be true it probably isn’t what you think it is. Hope to get the word out there about this company before others are put in this same predictament.
Derek Sisel
2020-05
Chris and his team were partially responsive on the front end in order to try and earn our business for a weather related insurance claim on our roof. They assisted in setting up the initial claim Inspection and in doing so realized that the job was not going to be a total loss (not enough money to interest them). The initial claim went through and things appeared to be going well. At this point they said that they would be following up to perform additional inspections and would also look at quoting some additional work for the exterior of the house. From that point on, the only thing that they provided were false intentions and avoidance. Although they will proudly tell you they have been doing this for 15 years, I’m surprised there are not more negative reviews floating around out there.
Swinte
2020-05
If I could give zero stars, I would. We were promised so many things and the contractor didn't deliver. If you want an expensive project with no quality or follow up, this is your place! They complained about money owed, but they can't even find their own employees to pick up the check. If they can't keep track of their own employees, how am I supposed to give them business?Oh, and they botched the job so badly and for so long, that my claim date passed and I'm out of luck with the hail storm. Thanks ABP!!
Melissa A
2021-05
Their claim specialist, Roberto is very polite & professional. Always responded on time & answered all my questions & concerns! Did an amazing job with my home. Thank you ABP!
Francisco Guerrero
2021-05
Apreciated that they always took their time to answer all the questions I had & boy did I have many 🤣 I mean I must of changed my mind on the color & material so many times haha yet I never felt rushed which honestly I cant thank them enough for. Overall 10/10 would hire again and would recomend others to as well! Good luck picking out what color you want online stranger 😆 hope you have an easier go of it!
Erin Carson
2021-05
Good quality work at a reasonable rate! Was able to repair our roof after storm damage much quicker than other contractors.Service: Roof repair for storm & wind damage
Christofer delgado
2021-05
Great service, got my roof and gutters done and paid for by insurance. All very smooth and easy love the job got many compliments.Services: Gutter installation, Roof inspection, Roof installation
Jessica Flowers
2019-05
Don't hire them! They left damages to my property and refused to fix them. They have been reported to the better business bureau, I hope you won't make the same mistake that I did. Don't trust them and don't hire them!
Ana San
2021-05
I recommend Roberto, he was very professional and informative. Made sure the roofing crew cleaned up all the nails so my dogs can run freely in their yard .thank u
Can “Xmr570” Am
2021-05
Great customer service my house looks good siding guys did amazing and Vince was great always keeping up with my project Defiantly recommend!
Gustavo Rodríguez
2020-05
Did a great job with my gutters, friendly and kept in contact through the process.
Emerio Talavera
2021-05
ABP Remodeling has done work on all of my relative's homes.
J S
2020-05
They did a great job at my home 👍
art Hernandez
2021-05
They return texts immediately, good attention by Tel.
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