Joseph James Enterprises Inc

4.4 (143)

605 S Bridge St, Yorkville, IL 60560
(847) 692-9113
newroof.biz

Claimed
Roofing contractor
Siding contractor

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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John Blotzer (Johnmanji)

2024-01

After much hassle with insurance and a previous contractor, I decided to switch to Joseph James Enterprises. As a first time user of home insurance, the maze of dealing with insurance was made much easier once I involved Joseph James. Their team sent Robert to address all concerns and he met each one with precision and honesty. His respect for my time, his confidence in his craft all helped enormously on getting my home back to order after a hail storm. I would hands down go back to Joseph James for any issues regarding my, roofing, siding and gutters. I highly recommend them . Before (yellow) and After (Blue)

Janaya Garcia

2024-04

After a few storms in our area we had some pretty bad hail damage on our roof. Sales rep Humberto drove an hour to our house to do an inspection and see if they could help us. He made the process so easy from contacting our insurance company for us and scheduling the job. The roofers showed up and were able to get our roof taken care of in one day. Everyone was punctual and very professional. We didn’t even know the extent of the damage by looking at it, but Humberto knew exactly what to look for and everything was approved through our insurance. We highly recommend this company for any repairs you may need.

Jeanne Dwyer

2024-02

I highly recommend Joseph-James Enterprises for your roofing needs. Robert McIntosh, Sales Manager was so easy to work with. He initially inspected roof to determine the need for replacement due to hail damage. He guided me in the insurance process and was present when the insurance inspector completed review. I was approved for 100% replacement and everything from start to finish was completed in 6 weeks. The actual roof installation was completed in a day. Everything cleaned up. Crew was so friendly. Roof looks fantastic! Call Robert! Easy process.

Tom Worthem

2024-04

We had Joseph James Enterprise put a new roof, sky lights and gutters on our house and garage due to hail damage. Russ was amazing. He made it so easy and seamless with our insurance that I barely had to get involved. They did excellent quick work and probably the best clean up of a tear off roof I've seen. Russ helped us pick a great color for the roof and matched the gutters to the rest of the house instead of just using a plain white color. The gutters blend in to house so well its almost like they are not there. Just an excellent job over all by the whole company and specifically Russ. He made it a breeze. Thank you.

Eldan L

2024-02

Joseph James did an excellent job for me. I had siding, roof, gutters and downspouts done. The work was done in a timely manner with good workmanship. The communication was great. They went above and beyond to help me with the process. I’m a picky individual and pay close attention to details. Whenever I had a question about something the owner Ted would come out and go over things with me personally. I wouldn’t hesitate to use them again and highly recommend them.

Glenn Lorentz

2024-04

Had an excellent experience with this company and highly recommend them. We had hail and storm damage to our roof but didn't notice until our kitchen ceiling started leaking. We noticed this company was doing working on several roofs in our neighborhood and stopped and asked them to check ours. Kamerun Burgwald one of their field representatives was at our home within the hour. He noted we needed a new roof, siding and gutters which were all damaged due to wind and hail. Russ Rusiecka the sales manager communicated with our insurance company and arranged meetings with the claims people. The first claims person was not willing to give us a reasonable offer so we set up another review with another insurance claims person and Russ took him through all the damage and was able to get us a new roof, siding and gutters. Thank you Russ Rusiecka and Kameron Burgwald! The work was scheduled as follows (roof, siding and gutters last. My wife and I appreciated the excellent job by the contractors. We were very happy with the way this group cleaned our property after each phase.

Demelza

2024-02

We had some damage to our roof and gutters from a recent hail storm. Russ R came out and helped us get through the claim process with our insurance company from start to finish. Russ is professional and was always quick to respond to my questions with detail. The entire install and process was smooth. I was very happy with the overall service from Joseph James, and highly recommend working with Russ!

Dennis Green

2024-02

My roof siding and gutters all approved through insurance beats having to pay for a full replacement cost! My crew was very respectful to my things around my house and did their best to clean up after a hard days work on such a steep roof. Highly recommend and they use quality materials and are certified through the brand! Thanks Joseph-James please ask for Russell!

mrhotrod1964

2024-02

Joseph-James Enterprises Inc was great to work with, they did all the phone calls with my insurance co after hail damage, and informed me along the way as to what was happening with the claim for both my roof and siding. Once all was approved, the roof and siding was done in a timely manner and the outcome looks great. I am very happy with Joseph-James Enterprises Inc and would use them again. And would recommend them to anyone else that's in need of there service's.

jenny card

2024-03

We could not be happier with the service we received by Joseph James Enterprises. Their sales manager, Robert, came out to inspect our roof after a hailstorm hit our area. He took his time with the inspection and pointed out multiple areas of damage not only to our roof, but to the siding and gutters as well. He was very knowledgeable and walked us through the claim process and what to expect from it from start to finish. When the insurance adjuster came out to the house, Robert was there to meet him and make sure everything went smooth. The insurance company agreed with his findings and here we are today with a new roof, siding and gutters. Joseph James made what I thought would be a headache into a easy, seamless experience.

Todd Baker

2024-03

Joseph James Enterprises was great to work with. Dennis Green spent the time to offer suggestions and opinions regarding colors / trim etc. for roofing and siding. Also worked closely with insurance company on multiple occasions. Roof and siding end result was excellent. Highly recommended.

John Soulias

2024-02

Joseph James did a fabulous job on my new roof. Russ was the best! He was there 24/7 to answer any and all of my questions. The completed my roof in one day. I would highly recommend them to anyone who is looking to have their roof or any home project done. Thank you to Russ and the entire Joseph James team.

Chris Hawkins

2024-02

So I had a few companies come by my neighborhood after a storm had blown through. I received a bunch of quotes for roofing replacement. However Joseph James Enterprises was the only one I felt comfortable with based on his honesty. Ted provided an assessment on my home and plainly stated there was no damage to my roof. I will definitely call them after the next storm.

Amy Robertson

2024-04

My rating/review is very much specific to Ryan Salazar. If you use Joseph James, make sure you ask for Ryan. Ryan stepped into the middle of an already in process, somewhat messed up project and was very thorough, attentive and responsive. He spent time reviewing the efforts and progress and made recommendations for next steps. He understood our frustrations and advocated for us within the company. Really happy with how everything turned out. Without Ryan, I'm not sure we'd have ever gotten this completed

Steve Fahnestock

2024-02

We had a bad storm last year. So we had to have our roof replaced because of the hail damage a second time in 5 years Joseph James did it the first time so because we were so happy with their work we had them do it a second time and we couldn't be happier. Going through the insurance is not an easy thing. But their representatives are very helpful and they got us approved a second time I recommend them highly because of their professionalism and workmanshipServices: Roof repair for storm & wind damage, Gutter installation, Roof inspection, Attic venting, Skylight installation, Roof installation

john modaff

2024-02

Ted and the team at Joseph James Enterprises have done multiple roofs and siding for me and my family. They have always been prompt and done great work. Always fair on pricing.I have been called back multiple times just to make sure I was happy with the work. I would recommend them to everyone!

Dana Genens

2024-02

Had our damaged roof replaced by Joseph James. Tim K came out, did the inspection, estimate and walked us through the insurance approvals from beginning to end. He was very knowledgeable and answered all of our concerns. The crew was great, finished in a day and left no mess behind. Tim followed up even after the project was completed. I would definitely recommended Joseph James and Tim K to anyone in need of any work.

Lia Kolsky

2024-02

Our experience with Joseph James for a roofing, siding, and gutter project has been nothing short of a nightmare. From the outset, it was evident that the work was not being done right, and the project remains unfinished to this day.The roofing installation was ok, but the siding installation was disappointing, with sections left incomplete and noticeable gaps. To make matters worse, the gutter installation was never finished, leaving my property vulnerable to potential water damage.Communication with Dennis Green and Drew Kramer has been a constant struggle. They have been unresponsive to my concerns, and attempts to get the job done correctly, have been met with excuses and delays. This lack of professionalism and commitment to completing the project has left me deeply unsatisfied and frustrated.I strongly advise against using Joseph James for any roofing, siding, or gutter work. This experience has been a costly and stressful ordeal, and I am left with an incomplete and poorly executed project that requires significant remediation. The roofing is fine as of now, but for the siding, they delivered the wrong color and capping, and we are still waiting for another cap for the vent that still hasn’t been delivered. Since November, our insurance company dropped us, and we still don’t have insurance to due to an open claim!!! Despite bringing this to their attention, the correct materials have yet to be provided, leaving the siding incomplete and aesthetically displeasing.Furthermore, the delay in delivering a cap for the vent has prolonged the project, leaving an essential aspect of the installation pending. It's disheartening that, despite the passage of time since June, these issues remain unresolved.I strongly advise caution when considering Joseph James for any home improvement projects. The combination of delayed deliveries, incorrect materials, and the resulting insurance issues, has made this experience highly unsatisfactory and burdensome. Project started on June 2023, still unfinished January 2024

Gordon Rainey

2024-02

Fantastic service. Same day Consultation when I contacted Joseph James. Met my personal outlook on siding and roof after Hail storm ravaged my house in Montgomery IL. Ted and His team are all stars. I will be using Joseph James every storm that rolls through Kendall County and will make sure friends and family do the same as it was flawless experience the whole way!

Don Hilliard

2024-02

Joseph and James took great care of my needs. Their representative, David Cook, was very professional in dealing with myself as well as the insurance company and fought with them to make sure all of our needs were met and was always available to answer any questions I had that came up. I would definitely recommend this company and would deal with David any time.

Mark Evans

2024-04

Worked with Russ R. In regards to my roof and gutters from Joseph-James. Russ was very professional, communicated well and everything he did was in a timely manner. Very happy with the work and the service that Russ provided!

tim c

2023-05

I dealt with Chris from Joseph James roofing. His professionalism and manner how he helped me to get my roof and gutters replaced was awesome. He worked with my insurance company and kept me updated on each and every process. Even stopped by to check out the job after the work was completed. The crew that came out was professional and walked around the house 3 times to look for any stragglers meaning nails or garbage. Got my roof done in 1 day. Gutters the next 10 out of 10. Thanks again for all the hard work from top to bottomServices: Roof repair for storm & wind damage, Gutter installation

Bosko Bjegovic

2024-03

Terable experience....Very poor job. The roof and gutters looked like some amateurs did them.The business is focused on squeezing as much money as possible from insurance companies and not about giving you a quality product.Look at reviews for every negative review they immediately in the next few days post bunch of positives reviews from new users.... giving you an impression this is a legit company with great reviews.....Stay away...

laura

2024-02

Had Joseph James redo do my roof last summer after major hail damage. They were on time, fast, and clean! My new roof looks great. Thank you to Ted and his team!

Don Lueke

2023-12

We were referred to Robert McIntosh and Joseph-James Enterprises by a neighbor after we incurred hail damage to our roof, gutters and downspouts. Although I was dreading what I expected to be a difficult process trying to coordinate things between our insurance company and a roofing company, the work had to be done so I called Robert to set up a meeting. After my first meeting with him, I could tell that Robert was going to make the experience much easier than I had anticipated.With my permission, he called our insurance company on the spot so that he and I and the claim rep for the insurance company would all be "on the same page" as we got the claim process started. From that beginning point to the end of the repairs, Robert remained available and involved in order to ensure that everything went smoothly and that we were inconvenienced as little as possible, and that we were satisfied with the work and the overall experience.I highly recommend Joseph-James Enterprises, and Robert McIntosh in particular. He is knowledgeable, works hard, and is an enjoyable guy to work with.Services: Roof repair for storm & wind damage, Gutter installation, Roof installation

Kelly DeGarmo

2023-09

We utilized Joseph James Enterprises in June of 2020, but the entirety of the work was not completed until 2021. Within 6 months of installation of the roof, we began to see ongoing concerns in our roof, attic (beginning of mold), ventilation and damage to our second floor ceilings. We attempted to have this fixed and treated by Joseph James in March of 2021 and again on January 6, 2023 as damages increased. Joseph James has refused to take responsibility for the damage. As the homeowners, we took the time and financial stress of obtaining multiple reports from other companies such as having two accredited roofing companies write summaries of the problem, Restoration 1 (mold inspection), and Clean Air Asbestos and Mold Control all indicating the damage needing to be repaired. All reports provided by these companies indicated that all damage in the attic as well as the second floor ceilings was a direct result of the improperly ventilated roof that Joseph Jame Enterprises completed. Joseph James reported that the damage is related to low insulation in the attic of our home and refused to take accountability for their mistakes, however, we have camera footage (January 9, 2023) of them coming to our home without our knowledge and permission while we were at work and installed two vents, where they originally put shingles over. If this is not a ventilation concern why would they come back without our knowledge or permission and install two vents? Joseph James Enterprises was unwilling to resolve any of these issues and unresponsive to some of our phone calls and emails despite multiple attempts and documentation provided. Please be advised when searching for a roofing company.

Brian isenogle

2024-02

Great company to work with. Handled all the insurance paperwork and everything making it a very easy for me. Any questions I had were answered by my salesman and Penny Smith very fast making this whole process a breeze. I would highly recommend this company. Thanks Joseph James.

Savares McCarter

2024-02

Dave was very knowledgeable and transparent throughout the entire process. Answered all my questions before and after the roof was complete. I highly recommend contacting Joseph James Enterprises for your roofing needs!!

Joyce Thiele

2024-02

This company did my roof and part of it was a flat roof. They did a fantastic job, salesman explained everything, called my insurance and answered all my questions. It was a very smooth process. I would recommend them.

Nikki Rodriguez

2024-02

Horrible experience and was actually bullied! I was approached by Craig about my siding. He was very pleasant and seemed to be very helpful and knowledgeable. Told me – wow you can get your whole house siding replaced because this type is discontinued. All we need is your insurance company to approve one piece. He then proceeded to cut a piece of my siding off to send to a lab and we wrote up the paperwork where he clearly states, ‘discontinued siding’.Fast forward a few weeks later after not a word from Craig, I call him over and over again. I email him and get the response – oh I am waiting for the lab to confirm the siding is discontinued but they seemed to have got your siding and another customers mixed up. The other customer so happened to be my neighbor. So I tell him, ok I understand and to let me know when things are cleared up. Weeks go by no word so I try to reach out to him again multiple times. When I do get a hold of him it’s the same story. Oh the lab mixed up your siding. I may have to come out and cut another piece.I go over to talk to my neighbor to see if he is having the same issues as I and sure enough, he is getting the same lack of response from Craig. He also stated that he was going to go with another company because Joseph and James was very unprofessional and didn’t seem to really know what they were doing.I gave Craig more time. Months go by now and I finally became frustrated at the lack of response or follow up or any kind of notice of what is going on. I ask Craig to now keep our communication via email because I am worried that he is getting busy and forgetting what’s going on and it is best to have a paper trail.Let me tell you – that man turned. He went from 0-100 in a snap. The rage the anger he had at me over the phone made my skin crawl. He actually called me to say he was outside my house and I should come out. I was terrified. He was so angry and kept banging on my door and calling me over and over. I was two seconds away from calling the cops.Finally, after him calling me over and over nonstop and banging on my door, he messaged me and I told him I didn’t feel comfortable coming outside. He got into his car and sped off – like to the point where my neighbor came out to see if someone was drag racing.I called JosephJames and spoke to a woman and told her the story and she put me in contact with the field manager Ryan. I told Ryan everything that happened and he apologized over and over again and said that he was aware Craig could be rough around the edges and he has had complaints from other customers.Ryan said he would be my point of contact from now on and was going to get with Craig to find out what the status was on my siding. Turns out my siding is not discontinued and my insurance company only approved one piece of siding.I told Ryan – on my paperwork Craig already said it was discontinued, he wrote that down. I would have never started this whole process for one piece of siding – I could buy that myself, but because Craig said I could get the whole house done I had filed a claim with my insurance company per his instructions.As of today I am now being ghosted by Ryan. No response to my email requests, no response to my vm left. All of this was a waste of time and now I have a claim against me on my insurance for no reason at all. I really hope you are reading all of this before deciding to use this company because I know I am not the only one who has had issues with them.

Opening Hours

Monday 8 AM-4 PM
Tuesday 8 AM-4 PM
Wednesday 8 AM-4 PM
Thursday 8 AM-4 PM
Friday 8 AM-4 PM
Saturday Closed
Sunday Closed

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